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Toastmasters Educational Programme Communication Competent        10 Speeches from the                               ( CC ) Communicator Competent Communication Manual Advanced                    CC                                                     ( AC-B ) Communicator   2 Advanced Manuals Bronze      Advanced                   AC-B                                                      ( AC-S ) Communicator      2 Advanced Manuals Silver                         2 Speeches from Better Speaker  OR  Successful Club Advanced                   AC-S                                                    ( AC-G ) Communicator         2 Advanced Manuals Gold                        1 Success Leadership,                               OR  Success Communication                              OR  Youth Leadership                                      Coach a new member Leadership Competent                10 Projects from the CL Manual             ( CL ) Leader   Advanced                    CC                                                             ( AL-B ) Leader                         CL  Bronze                       Served as a Club Officer                               Attend Club Officer Training                                     Assist preparing the Distinguished Club Plan                                    2 Speeches from Successful Club                                   OR  Leadership Excellence Series. Advanced                 AL-B                                                 ( AL-S ) Leader                       Served as a District Officer Silver                          High Performance Leadership Program                                      Sponsor  OR  Mentor a new Club  OR  be a Club Specialist Distinguished           AL-S                                                  ( DTM ) Toastmaster         AC-G. 28 A gift from Auckland Advanced Toastmasters  Speech Objectives for; The Competent Communication Manual The Advanced Communication Manuals The Competent Leadership Manual The Better Speaker Series The Successful Club Series The Leadership Excellence Series The Success/ Leadership Programme The Success/ Communication Programme Youth Leadership High Performance Leadership 2014 Version A gift from Auckland Advanced Toastmasters http://aucklandadvancedtoastmasters.toastmastersclubs.org/ District 72 – New Zealand Compiled by Alun Chisholm DTM    Nov 1999 Revised by    Alistair Munro DTM    2006 Updated by   Alun Chisholm DTM    July 2014 A gift from Auckland Advanced Toastmasters 1

2014 - All Toastmasters Manual Speech Objectives and Educational Programs - (a5)

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  • ToastmastersEducationalProgramme

    Communication

    Competent 10Speechesfromthe (CC)Communicator CompetentCommunicationManual

    Advanced CC (ACB)Communicator 2AdvancedManualsBronze

    Advanced ACB (ACS)Communicator 2AdvancedManualsSilver 2SpeechesfromBetterSpeakerORSuccessfulClub

    Advanced ACS (ACG)Communicator 2AdvancedManualsGold 1SuccessLeadership, ORSuccessCommunication ORYouthLeadership Coachanewmember

    Leadership

    Competent 10ProjectsfromtheCLManual (CL)Leader

    Advanced CC (ALB)Leader CLBronze ServedasaClubOfficer AttendClubOfficerTraining AssistpreparingtheDistinguishedClubPlan 2SpeechesfromSuccessfulClub ORLeadershipExcellenceSeries.

    Advanced ALB (ALS)Leader ServedasaDistrictOfficerSilver HighPerformanceLeadershipProgram SponsorORMentoranewClubORbeaClubSpecialist

    Distinguished ALS (DTM)Toastmaster ACG.

    28 AgiftfromAucklandAdvancedToastmasters

    SpeechObjectivesfor;

    TheCompetentCommunicationManualTheAdvancedCommunicationManuals

    TheCompetentLeadershipManual

    TheBetterSpeakerSeriesTheSuccessfulClubSeries

    TheLeadershipExcellenceSeries

    TheSuccess/LeadershipProgrammeTheSuccess/CommunicationProgramme

    YouthLeadershipHighPerformanceLeadership

    2014Version

    AgiftfromAucklandAdvancedToastmasters

    http://aucklandadvancedtoastmasters.toastmastersclubs.org/

    District72NewZealand

    Compiledby AlunChisholmDTM Nov1999Revisedby AlistairMunroDTM 2006Updatedby AlunChisholmDTM July2014

    AgiftfromAucklandAdvancedToastmasters 1

  • CompetentCommunicationManual

    1TheIcebreaker 46mins Tobeginspeakingbeforeanaudience Todiscoverspeakingskillsyoualreadyhaveandskillsthatneed

    someattention

    2OrganiseyourSpeech 57mins Selectanappropriateoutlinewhichallowslistenerstoeasilyfollow

    andunderstandyourspeech Makeyourmessageclear,withsupportingmaterialdirectly

    contributingtothatmessage Useappropriatetransitionswhenmovingfromoneideatoanother Createastrongopeningandconclusion

    3GettothePoint 57mins Selectaspeechtopicanddetermineitsgeneralandspecificpurposes Organisethespeechinamannerthatbestachievesthosepurposes Ensurethebeginning,bodyandconclusionreinforcethepurposes Projectsincerityandconvictionandcontrolanynervousnessyou

    mayfeel Strivenottousenotes

    4HowtoSayIt 57mins Selecttherightwordsandsentencestructuretocommunicateyour

    ideasclearly,accurately&vividly Userhetoricaldevicestoenhanceandemphasiseideas Eliminatejargonandunnecessarywords. Usecorrectgrammar

    5YourBodySpeaks 57mins Usestance,movement,gestures,facialexpressionsandeyecontact

    toexpressyourmessageandachieveyourspeech'spurpose Makeyourbodylanguagesmooth&natural

    2 AgiftfromAucklandAdvancedToastmasters

    YouthLeadershipProgramme

    Anopportunitytoworkwithyoungpeople,helpingthemlearnthespeakingandleadershipskillsneededtobesuccessfuladults,andthepreparationanddeliveryofshortspeechesontopicsofinterest.

    Applicableto: AdvancedCommunicatorGoldGroupsize: Five(5)participantsunder18years

    ProgrammeObjectivesLearntheprinciplesofchairmanshipConstructaspeechSpeakwithoutnoticeSpeakclearlyandconvincinglyinfrontofanaudienceListeneffectivelyActasaMasterofCeremonyLearntheartofsupportiveevaluationBecomeawareofanddevelopleadershipqualitiesEnhanceselfesteem.

    SessionsandTopicsCovered 8sessions,12hoursGestures TakingtheTerrorOutofaTalkVocalVariety EffectiveSpeechEvaluationUsingVisualAids ConstructingaSpeechSpeechOrganization RelatingtoYourAudience

    HighPerformanceLeadership

    Thisfiveprojectskillbuildingprogrammerequiresyoutoconductaprojectofyourchoiceinwhichyouserveasaleader.Reflectingyourowngoals,theprojectmaybeaffiliatedwithyourparticipationatClub,Area,Division,District,businessorcommunitylevel.

    Applicableto: AdvancedLeaderSilverGroupsize: Participantandguidancecommitteemembers

    ProgrammeProjectsLearningAboutLeadershipChoosingYourObjectiveActionPhase#1:WinningCommitmenttoYourObjectiveActionPhase#2:WorkingthePlanAnalysingandPresentingYourResults

    ProgrammeFormatTheHighPerformanceleadershipmanualwalksyouthroughtheproject'sdifferentphases,providingstudymaterialandactivitiestocomplete.ProvidinghelpthrougheachphaseisaGuidanceCommitteepeopleyouselecttocounselyouandevaluateyourwork.

    AgiftfromAucklandAdvancedToastmasters 27

  • TheSuccess/CommunicationProgramme

    TheSuccess/CommunicationProgrammealongwiththeSuccess/LeadershipProgrammeemploysauniquetrainingmethod:aseminarformatinvolvingallClubmembers.Ineachmodule,aseminarleaderconductsworkshopsdesignedtohelpparticipantsdevelopandrefinetheircommunicationskills.

    Applicableto: AdvancedCommunicatorGoldGroupsize: Varies.

    Speechcraft 48sessions,12hourseachThisspeechtrainingprogrammewillbringprospectivenewmembersintoyourClubtoseewhatToastmastersisallabout.CanbepresentedeitherasanintegralpartofyourClubmeetingorasanoutsidetheclubseminaratadifferentlocation.IncludesPromotionalbrochures:AnOpportunitytoSucceedGroupsize: Five(5)participants.

    HowtoListenEffectively 2123hoursTeacheslistening,speakingandleadershipskills.Groupsize: Ten(10)participants.

    TheArtofEffectiveEvaluation 2123hoursThisprogrammewillgivememberstheknowledge,motivationandskillstheyneedtobecomemoreeffectiveevaluators.IncludesClubclimatequestionnairesandSpeechevaluationformsGroupsize: Twenty(20)participants.

    BuildingYourThinkingPowerPartI:MentalFlexibility 2212hoursThiseducationalseminarprogrammeteachesparticipantshowtoadapttheirbehaviourtoachievethebestresults.Groupsize: Twenty(20)participants.

    BuildingYourThinkingPowerPartII:ThePowerofIdeas 2hoursThiseducationalseminarprogrammeteachesparticipantshowtobecomemorecreativethinkers.Groupsize: Twenty(20)participants.

    FromSpeakertoTrainer 412hoursThiseducationalseminarprogrammeteachesparticipantshowtodevelopandpresenttrainingprogrammes.Groupsize: Ten(10)participants.

    26 AgiftfromAucklandAdvancedToastmasters

    6VocalVariety 57mins Usevolume,pitch,rateandqualitytoreflectandaddmeaningand

    interesttothemessage Usepausestoenhanceyourmessage, Usevocalvarietysmoothlyandnaturally

    7ResearchYourTopic 57mins Collectinformationaboutyourtopicfromnumeroussources Carefullysupportyourpointsandopinionswithspecificfacts,

    examplesandillustrationsgatheredthroughresearch

    8GetComfortablewithVisualAids 57mins Selectvisualaidsthatareappropriateforyourmessagetheaudience Usevisualaidscorrectlywitheaseandconfidence

    9Persuadewithpower 57mins Persuadelistenerstoadoptyourviewpointorideasortotakesome

    action Appealtotheaudience'sinterest Uselogicandemotiontosupportyourposition Avoidusingnotes

    10Inspireyouraudience 810mins Toinspiretheaudiencebyappealingtonoblemotivesand

    challengingtheaudiencetoachieveahigherlevelofbeliefsorachievement

    Appealtotheaudience'sneedsandemotions,usestories,anecdotes&quotestoadddrama

    Avoidusingnotes

    AgiftfromAucklandAdvancedToastmasters 3

  • Manyreasonswhyyoushouldjoin

    anAdvancedToastmastersClub

    AnAdvancedClubwillallowyouthetimetodeliverthelongestAdvancedspeeches,allthemembersareworkingonAdvancedSpeeches,andtheyareallskilledinEvaluatingAdvancedspeeches.

    AtAucklandAdvancedTMC,wehaveour'GoldStandard'.Itisin3parts;

    1. TofasttracktheTwintracksthatisgivemoreopportunitytoworkthroughtheprogrammes.

    2. TwinEvaluationsforeachspeechstandardCRCplusanothershorterevaluationonjustoneaspectofthespeech

    3. Interclubsupportourmembersattendmeetingsofotherclubs(atthatclubsrequest)tohelpwithanyaspectofthemeetingorjustbeingtheretosupportthatclub.

    ADVANCEDCOMMUNICATIONSERIES

    AEntertainingSpeaker JCommunicatingOnTelevisionBSpeakingtoInform KStorytellingCPublicRelations LInterpretiveReadingDTheDiscussionLeader MInterpersonalCommunicationESpecialtySpeeches NSpecialOccasionSpeechesFSpeechesbyManagement OHumorouslySpeakingGTheProfessionalSpeakerHTechnicalPresentationsIPersuasiveSpeaking

    TheAdvancedCommunicationandLeadershipProgramtrainsyoufordifferentspeakingsituationsthatToastmasterscanencounteroutsidetheclubenvironment.Eachmanualincludesfivespeechprojectswhichchallengesyoutofurtherimproveyourskillsinaspecificareaofpublicspeaking.Theindividualprojectsallfocusonasingle,specificthemetohelpyouimproveyourspeakingskillsinthatparticulararea.Somemanualsfocuson"reallife"situationssuchaspublicrelationsandtechnicalbriefings,whileothershelpdevelopmorewidelyapplicableskillssuchashumourandstorytelling.

    4 AgiftfromAucklandAdvancedToastmasters

    TheSuccess/LeadershipProgramme

    TheSuccess/LeadershipProgrammealongwiththeSuccess/CommunicationProgrammeemploysauniquetrainingmethod:aseminarformatinvolvingallClubmembers.

    Ineachmodule,aseminarleaderconductsworkshopsdesignedtohelpparticipantsdevelopandrefinetheircommunicationskills.

    Applicableto: AdvancedCommunicatorGoldGroupsize: Varies.

    HowtoConductProductiveMeetings 1hourAgroupleaderworkingfromacoordinatorsguidereviewsthetechniquesanddynamicsofsmallgroupmeetingsGroupsize:Eight(8)participants.

    ParliamentaryProcedureinAction 5sessions,15minseachDesignedtoprovideToastmasterswiththebasicskillstoeffectivelyleadandparticipateinparliamentarydiscussion.IncludesChartsofmotionGroupsize:Ten(10)participants.

    BuildingYourLeadershipPowerICharacteristicsofEffectiveLeaders 112hoursThiseducationalseminarprogrammeexploresthequalities,valuesandstyleseffectiveleadersdisplay.Groupsize:Ten(10)participants.

    BuildingYourLeadershipPowerII:DevelopingYourLeadershipSkills 1112hoursThiseducationalseminarprogrammehelpsmembersdevelopleadershipskills.Groupsize:Ten(10)participants.

    BuildingYourLeadershipPowerIII:WorkingintheTeamEnvironment 1112hoursThiseducationalseminarprogrammehelpsparticipantslearntouseleadershipskillsastheypertaintoworkingwithandleadingteams.Groupsize:Ten(10)participants.

    ImprovingYourManagementSkills 2123hoursThiseducationalseminarprogrammewillgiveparticipantstheknowledgeandskillstheyneedtobemoreeffectivemanagers.Groupsize:Ten(10)participants.

    AgiftfromAucklandAdvancedToastmasters 25

  • TheLeadershipExcellenceSeries

    ThenewLeadershipExcellenceSerieshelpsmemberslearntheskillstheywillneedtobesuccessfulleadersinsideandoutsideToastmasters.

    Applicableto: AdvancedLeaderBronzeGroupsize: ClubmembersNB TheseareFreetodownloadfromtheTIwebsite.

    TheVisionaryLeader 10minsThismodulediscusseshowleaderscreateandcommunicateavisionfortheirorganisationtohelpitbesuccessful.

    DevelopingaMission 10minsThismoduleaddresseshowsuccessfulleaderscreateandcommunicateamissionfortheirorganisation.

    ValuesandLeadership 10minsThismoduleexaminesvaluesandhowtoemploythemasyouleadateamtowardachievingagoal.

    GoalSettingandPlanning 10minsThismodulereviewstheprocessleadersusetosetgoalsanddevelopplanstoachievethesegoals.

    DelegatetoEmpower 10minsThismodulediscusseshowtoeffectivelydelegatetasksandresponsibilities.

    BuildingaTeam 10minsThismodulereviewshowtocreateandleadateam.

    GivingEffectiveFeedback 10minsThismoduleprovidessuggestionsforofferingfeedbacktoothersontheirperformance.

    TheLeaderasaCoach 10minsThismodulediscusseshowtoworkwithateamtohelpthemimprove.

    MotivatingPeople 10minsThismoduleexamineshowtobesensitivetoyourteammembersneedsandcreateanenvironmentthatwillmotivatethem.

    ServiceandLeadership 10minsThismoduleprovidestheoverallconceptsoftheserviceleadershipphilosophy.

    ResolvingConflict 10minsThismoduleprovidesconceptsthatwillhelpthepresenterandtheparticipantslearnconflictresolutionskills.

    24 AgiftfromAucklandAdvancedToastmasters

    A.TheEntertainingSpeaker Revised5/2011

    Thismanualincludesvaluableinformationonhowtogiveanentertainingordramaticspeech,wheretofindmaterial,howtomakeanaudiencelaugh,andwhattodowhenyou'reaskedtospeakafterdinner.

    Afunmanualforyouandyouraudience!

    1.TheEntertainingSpeech 5to7minutesEntertaintheaudiencebyrelatingapersonalexperienceOrganizeanentertainingspeechformaximumimpact

    2.ResourcesforEntertainment 5to7minutesDrawentertainingmaterialfromsourcesotherthanyourownpersonalexperienceAdaptyourmaterialtosuityourtopic,yourownpersonality,andtheaudience

    3.MakeThemLaugh 5to7minutesPrepareahumorousspeechdrawnfromyourownexperienceStrengthenthespeechbyadoptingandpersonalizinghumorousmaterialfromoutsidesourcesDeliverthespeechinawaythatmakesthehumoreffective

    4.ADramaticTalk 5to7minutesDevelopanentertainingdramatictalkaboutanexperienceorincidentIncludevividimagery,characters,anddialogueDeliverthetalkinanentertainingmanner

    5.SpeakingAfterDinner 8to10minutesPrepareanentertainingafterdinnertalkonaspecificthemeDeliverthetalkusingtheskillsdevelopedintheprecedingprojects

    AgiftfromAucklandAdvancedToastmasters 5

  • BSpeakingtoInform Revised5/2011

    Theprojectsinthismanualwillhelpyougiveinformativeandinterestingspeeches.Idealforpeopleintheworkplacewhohavetogiveregularpresentationstocolleaguesandclients.

    Anexcellentfirstmanualfortheadvancedspeaker.

    1.TheSpeechtoInform 5to7minutesSelectnewandusefulinformationforpresentationtotheaudienceOrganizetheinformationforeasyunderstandabilityandretentionPresenttheinformationinawaythatwillhelpmotivatetheaudiencetolearn

    2.ResourcesforInforming 5to7minutesAnalyzeyouraudienceregardingyourchosensubjectFocusyourpresentationattheaudienceslevelofknowledgeBuildasupportingcaseforeachmajorpointusinginformationgatheredthroughresearchEffectivelyuseatleastonevisualaidtoenhancetheaudiencesunderstanding

    3.TheDemonstrationTalk 5to7minutesPrepareademonstrationspeechtoclearlyexplainaprocess,product,oractivityConductthedemonstrationaspartofaspeechdeliveredwithoutnotes

    4.AFactFindingReport 5to7minutes,2to3minutesQ&APrepareareportonasituation,event,orproblemofinteresttotheaudienceDeliversufficientfactualinformationinyourreportsotheaudiencecanmakevalidconclusionsorasounddecisionAnswerquestionsfromtheaudience

    5.TheAbstractConcept 6to8minutesResearchandanalyzeanabstractconcept,theory,historicalforce,orsocial/politicalissuePresenttheideasinaclear,interestingmanner

    6 AgiftfromAucklandAdvancedToastmasters

    TheBetterSpeakerSeries

    TheBetterSpeakerSeriesmodulesaredesignedaseducationalspeeches,tobegiveninyourClub,orataSpeechcraftcourse.Theygivepracticaltipsthatbenefitallmembers.

    Applicableto: AdvancedCommunicatorSilverGroupsize: Clubmembers.NB TheseareFreetodownloadfromtheTIwebsite.

    BeginningYourSpeech 10minsSuggestionsforstartingoffyourspeechright.

    ConcludingYourSpeech 10minsTipsforendingyourspeechwithpower.

    TaketheTerrorOutofaTalk 10minsTechniquesforovercomingnervousnesswhenspeaking.

    ImpromptuSpeaking 10minsDontbecaughtoffbalancewhenspeakingoffthecuff!

    SelectingYourTopic 10minsRunningoutofspeechideas?Hereshowtodevelopnewones.

    KnowYourAudience 10minsIfyoucanrelatetoyouraudience,theywillrelatetoyou.

    OrganisingYourSpeech 10minsOnceyouknowwhattosay,considernextthewhenandthehow.

    CreatinganIntroduction 10minsGreatintroductionsshouldprecedegreatspeeches.Thisisdesignedtoteachyouhowtopreparetheproperintroduction foryourspeech.

    PreparationandPractice 10minsTechniquesforpreparingandrehearsingyournextspeech.

    UsingBodyLanguage 10minsThismoduleexplainshowtousefacialexpressions,gesturesandbodymovementtoenhanceaspeech.

    AgiftfromAucklandAdvancedToastmasters 23

  • TheSuccessfulClubSeries

    ModulesinthisseriesaddressqualityClubmeetingsandoffertipsonattractingandmaintainingmembers.

    Applicableto: AdvancedLeaderBronzeAdvancedCommunicatorSilver

    Groupsize: ClubmembersNB TheseareFreetodownloadfromtheTIwebsite.

    TheMomentsofTruth 3040minsHowtorecogniseanddealwithsituationscriticaltoClubsuccess.AClubselfevaluationtool.IncludesaClubevaluationchart

    FindingNewMembersforYourClub 1015minsWaystohelpyouseekoutthosevitalnewmembers!

    EvaluatetoMotivate 1015minsGiveanevaluationthatbenefitsthespeakerandtheaudience!

    ClosingtheSale 1520minsExerciseyourpowersofpersuasionmomentswhenaguestisdecidingtojoin.

    CreatingtheBestClubClimate 1015minsTechniquesforcreatingandmaintainingahealthyClubenvironment.

    MeetingRolesandResponsibilities 1015minsDoesyourClubinvolveeveryoneateverymeeting?

    Mentoring 3040minsAmentorprogrammeoffersmanybenefitsforyourClubanditsmembers.Thisprogrammedefinesmentoring,explainsbenefits,anddiscussesresponsibilitiesofmentors.IncludesaMentorprogrammekit

    KeepingtheCommitment 1015minsDiscussesthe10standardsthatcompriseAToastmastersPromise.Includes25promisecards

    GoingBeyondOurClub 1520minsFindoutaboutlearningandleadershipopportunitiesavailabletomembersinadditiontoregularmeetingsandactivities.

    HowtobeaDistinguishedClub 10minsAterrifictooltousetoexplainandpromotetheDistinguishedClubProgramme(DCP)tothemembersofyourClub.IncludesaDCPbooklet

    TheToastmastersEducationProgramme 10minsWhatdoesittaketoreceivetheCompetentCommunicator(CC)award?WhatabouttheCompetentLeader(CL)?Thismoduleprovidesaterrificeducationprogrammeorientation.Theinformationisvaluabletonewmembersandexperiencedmembers.

    22 AgiftfromAucklandAdvancedToastmasters

    C.PublicRelations Revised5/2011

    Thiscompleteguidetopreparinganddeliveringthepublicrelationsspeecheswillhelpyoudevelopresourcesandtechniques,"speakunderfire",andhandlethemediatalk.

    Awonderfulmanualforpeopleincustomerfacingsituations.

    1.TheGoodwillSpeech 5to7minutesPrepareatalkthatwillbuildgoodwillforyourorganization(Toastmasters)bysupplyingusefulinformationofinteresttotheaudienceFavorablyinfluencetheaudiencebyskillfulandfriendlydeliveryofyourtalk

    2.TheRadioTalkShow 3to5minutes, 2to3minutesQ&APresentapositiveimageofyouandyourcompanyororganizationonaradiotalkshowPrepareatalkdesignedtobuildgoodwilltowardanorganizationbypresentingfactualinformationUnderstandthedynamicsofasuccessfulradiotalkshowPrepareforthequestionsthatmaybeaskedofyouduringtheradiointerview

    3.ThePersuasiveApproach 5to7minutesDirectapersuasiveappealtotheaudiencesselfinterestsusingacombinationoffactandemotioninaspeechdeliveredinsuchamannerthatitappearsextemporaneousPersuadetheaudiencetoadoptyourviewpointbytheuseofstandardpersuasivetechniquesUseatleastonevisualaidtoenhancetheaudiencesunderstanding

    4.SpeakingUnderFire 3to5minutes, 2to3minutesQ&APrepareatalktopersuadeahostileaudiencetoatleastconsideryourpositiononacontroversialissueDemonstratesinceritywhenpresentingyourviewpoint

    5.CrisisManagementSpeech4to6minutes, 3to5minutesQ&ALearnstrategiesforcommunicatingtothemediaaboutacompanycrisisPrepareaspeechforthemediaaboutacompanycrisisthatbuildsandmaintainsapositiveimageforthecompanyAnswerquestionsfromthemediainamannerthatreflectspositivelyonthecompany

    AgiftfromAucklandAdvancedToastmasters 7

  • D.FacilitatingDiscussion Revised5/2011

    Thismanualoffersguidanceinpresentingworkshopandconferencepresentations.Roleplayingandproblemsolvingsessionsarealsocovered.

    Thismanualisamustformanagers,trainers,teachersandadministrators,butwatchout,thespeechesareverylong,youmaywanttojoinanadvancedclubtodeliverthem.

    1.ThePanelModerator 28to30minutes (Or22to26minutes)

    SelectatopicforapaneldiscussionIdentifydifferentviewpointstobeaddressedbypanelistsOrganizeandmoderateapaneldiscussion

    2.TheBrainstormingSession 3133minutes (Or20to22minutes)

    SelectaproblemforabrainstormingsessionforwhichyouserveasfacilitatorConductabrainstormingsessionHaveparticipantsreducethelistofideastothethreebest

    3.TheProblemSolvingDiscussion 26to31minutes (Or19to23minutes)

    DiscussthethreeideasgeneratedinProject2Determinewhichonebestresolvestheproblem

    4.HandlingChallengingSituations 22to32minutes (Or12to21minutes)

    SelectaproblemandaskclubmemberstodiscussandresolveitbyeithermajorityvoteorbycompromiseServeasfacilitatorforthediscussionEffectivelyhandleanymembersbehavioralproblemsthatmayinterferewiththediscussion

    5.ReachingaConsensus 31to37minutes (Or20to26minutes)

    ToselectaproblemforthegrouptodiscussandresolveAsfacilitator,helpthegroupreachaconsensus

    8 AgiftfromAucklandAdvancedToastmasters

    6Organising&DelegatingMembership&PRCampaigns,ClubNewsletter&WebsiteLeadersensuretheirteamisorganisedandcapableofmeetingobjectives.Delegationplaysamajorrole.Aleadershouldaccomplishfunctionsthatonlyheorshehastheknowledgeandauthoritytodoanddelegateothertaskstoteammembers.

    Determineyourcurrentskillsinorganisinganddelegating Identifystepsintheorganisinganddelegatingprocess Practiceskillsinorganisinganddelegatingduringvariousclubroles

    7DevelopingYourFacilitationSkillsAfacilitatorestablishesthestructureoftheteamneedstofunctioneffectively,ensuresthestructureisworkingandremovesobstaclesthatmaybeimpedingprogress.Afacilitatoralsoresolvesconflictswhichareinevitableanytimetwoormorepeoplearerequiredtoworktogether.Goodfacilitationskillscanhelpthegroupreacharesolution.

    Determineyourcurrentfacilitationabilities Identifyfacilitationstrategies Practicefacilitationskillsinvariousmeetingroles

    8MotivatingPeopleAleadercreatesandmaintainsanenvironmentwhereteammembersarelikelytobecomemotivated.Leadersfindoutwhatmotivatesteammembers,thendevelopsrewardsystemsthatmatchwhatteammembersvalue.Theyalsolookforwaystorewardteammembersfordoingtherightthings.

    Determineyourcurrentmotivationalskills Identifyconditionsthatmotivatepeople Practicemotivationalskillswhileservinginclubroles

    9MentoringAmentorrecognisesanindividualwhohaslessexperienceandcultivatesthatperson'spotentialandtalentsandhelpshimorhersucceed.Youcanbeamentorbyofferingsomeoneopportunitiesforskilldevelopment,helpingthemrecogniseareasneedingwork,providinghelpfuladvice,beingarolemodel,andencouragingthemtothinkforthemselves.

    Determineyourcurrentmentoringskills Identifythestepsinbeingagoodmentor Practicementoringskillsinvariousclubroles

    10TeamBuildingTeammembershaveavarietyofknowledgeandskills,resultingingreatercreativityandproductivity.Withagoodteam,alederhasmoretimeforleadershipissues.Teammembersmustbecarefullychosenandtrainedandencouragedtoopenlydiscussissueswithyouandamongthemselves.

    Determineyourcurrentteambuildingskills Identifystepsinbuildingateam Practiceteambuildingskills,servinginvariousclubroles

    AgiftfromAucklandAdvancedToastmasters 21

  • CompetentLeadershipManual

    1Listening&LeadershipListeningisanimportantleadershipskill.Goodlisteninghelpsyoutoidentifyandclarifyissues,makedecisions,resolveconflict,andbecreative.Listeningskillsalsoplayamajorroleinteambuilding.

    Determineyourcurrentlisteningskills Identifythesevenstepstobetterlistening Practicelisteningskillsinvariousclubmeetingroles

    2CriticalThinkingAleadergathersinformation,thenanalyses,interpretsandunderstandsitbeforeacting.Criticalthinkersquestionwhattheyreadandhear,thendeterminethequalityofapieceofinformationanduselogicalreasoningtoreachconclusions.

    Criticalthinkersmakebetterdecisions. Determineyourcurrentthinkingskills Practicecriticalthinkingskillsinvariousmeetingroles

    3GivingFeedbackTeammembersneedtoknowthattheyaredoingwell,whattheyarenotdoingwellandhowtheycanimprove.Givingperformancefeedbackisanecessaryleadershipfunction.Whendoneproperly,feedbackcanrelievestress,improveinterpersonalrelationshipsandpromotetrustandrespectforleadersandteammembers.

    Determineyourcurrentskillsingivingfeedback Identifythestepsingivingfeedbackeffectively Practicegivingfeedbackasyouserveinvariousclubmeetingroles

    4TimeManagementTimemanagementhelpsleadersmakethemostofthetimeavailabletothem.Youcanbudgetyourtimeandaccomplishprojectsandtasksefficientlybyidentifyinglongtermandshorttermgoals,makeadailytodolist,prioritisethelist,makeaschedule,delegatewhenpossible,leavetimeforunexpectedtasks,andmanageinterruptions.

    Determineyourcurrenttimemanagementskills Identifythestepstoeffectivelymanagetime Practicetimemanagementskillsinvariousclubroles

    5Planning&ImplementationAplanprovidesdirectionfortheleaderandtheteam.Theplanningprocessinvolvessettinggoalsandobjectivesandpreparingplansandschedulestoaccomplishthem.Theprocessforcesleaderstolookbeyondtheireverydayactivitiesandthinkaboutwhattheywanttohappeninthefuture.Involvingteammembersintheprocesswillencouragetheircommitment.

    Determineyourcurrentplanningandimplementationskills Identifystepsinplanningandimplementationprocess Practiceplanningandimplementationskillsinvariousclubroles

    20 AgiftfromAucklandAdvancedToastmasters

    E.SpecialtySpeeches Revised5/2011

    Speakersmustbeabletospeakinmanysituationsandthischallengingmanualwillhelpyou.Typesofspeechescoveredincludeimpromptuspeeches,salespresentations,introductions,inspirationalspeeches,andoralinterpretations.

    Agoodintroductionforthedifferenttypesofadvancedmanuals.

    1.ImpromptuSpeaking 5to7minutesDevelopanawarenessofsituationsinwhichyoumightbecalledupontodeliveranimpromptuspeechUnderstandhowtoprepareforimpromptuspeakingUseoneormorepatternstoapproachatopicunderdiscussion;forexample,comparingapast,present,andfuturesituationorbeforeandafter

    2.UplifttheSpirit 8to10minutesIdentifyandunderstandthebasicdifferencesandsimilaritiesbetweeninspirationalspeechesandotherkindsofspeechesLearnhowtoevaluateaudiencefeelingandestablishemotionalrapportDevelopaspeechstyleanddeliverythateffectivelyexpressesinspirationalcontentbymovingtheaudiencetoadoptyourviews

    3.SellaProduct 10to12minutesUnderstandtherelationshipofsalestechniquestopersuasionSkillfullyusethefourstepsinasalespresentation:attention,interest,desire,actionIdentifyandpromoteauniquesellingpropositioninasalespresentationBeabletohandleobjectionsandcloseaprospectivebuyer

    4.ReadOutLoud 12to15minutesArriveatanunderstandingoftheelementsthatcompriseoralinterpretationandhowitdiffersfrompreparingandgivingaspeechLearnthepreparationorplanningtechniquesofeffectiveinterpretationLearntheprinciplesofpresentationanddevelopskillininterpretivereadingwithregardtovoiceandbodyasinstrumentsofcommunication

    5.IntroducetheSpeaker durationofaclubmeetingFocusonthespecialoccasiontalkfromthestandpointoftheintroducer(functionchairman,toastmaster,masterofceremonies)BecomeknowledgeableandskilledinthefunctionsassociatedwithmasterofceremoniesHandletheintroductionofotherspeakersataclubmeeting

    AgiftfromAucklandAdvancedToastmasters 9

  • F.SpeechesByManagement Revised5/2011

    Thispracticalmanualisidealforthosepeopleinamanagementsituationintheworkplace,helpingyousuccessfullyhandleavarietyofspeakingsituations.Subjectscoveredincludebriefings,technicalspeeches,motivationaltalksandconfrontations.

    Agoodmanualtohelpyouwithworkpresentations.

    1.TheBriefing 3to5minutes,2to3minutesQ&AOrganizeyourbriefingmaterial,tailoringittoyouraudience'sneeds.Giveabriefingaccordingtoaspecificobjective(explain,instruct,presuadeorreport)sotheaudiencewillhaveanunderstandingoftheinformationEffectivelyhandleaquestionandanswersessionfollowingthebriefing

    2.AppraisewithPraise 5to7minutesGiveaspeechdemonstratingtheimportanceofhowyoupersonallyusefeedbacktechniquesinyourdailylife.Useconstructiveevaluationtohelpsomeoneimptovetheirperformance?Offersupporttoempowerthentochange.

    3.PersuadeandInspire 5to7minutesUnderstandtheconceptofmotivation.Usethedescribedstrategiestoaligntheaudience'sgoalswithyourobjectives.Deliveramotivationalspeechandinfluenceyouraudiencetoaspecificaction.

    4.CommunicatingChange 5to7minutesIntroduceanewideasorchangetoestablishedoperationsormethods.Showtheaudiencehowthechangewillbenefitthem.Overcomeanyresistancetothenewideaandgaintheaudience'ssupport.

    5.DeliveringBadNews 5to7minutesDeliverbadnewswithtactandsensitivity.Organizeyourspeechappropriatelyforyouraudience.Concludewithapleasantnoteandmaintaintheaudiencesgoodwill.

    10 AgiftfromAucklandAdvancedToastmasters

    O.HumorouslySpeaking Revised9/2012

    Audienceslovetolaugh!Thismanualshowsyouhowtousehumorousstoriesandjokesthroughoutyourspeechtograbandkeeplisteners'attentionandillustrateyourpoints.Youalsolearnhowtogiveanentirelyhumorousspeech.

    AnexcellentmanualtotryoutideasandpracticefortheHumorousSpeechContests.

    1.WarmUpYourAudience 5to7minutesPrepareaspeechthatopenswithahumorousstoryPersonalizethestoryDeliverthestorysmoothlyandeffectively

    2.LeaveThemWithaSmile 5to7minutesPrepareaseriousspeechthatopensandcloseswithhumorousstoriesPrepareaclosingstorythatreemphasizesthespeechsmainpointDeliverthestoriessmoothlyandeffectively

    3.MakeThemLaugh 5to7minutesPrepareaspeechthatopensandcloseswithhumorousstoriesIncludejokesinthespeechbodytoillustratepointsormaintainaudienceinterestDeliverthejokesandstoriessmoothlyandeffectively

    4.KeepThemLaughing 5to7minutesPrepareaspeechthatopenswithaselfdeprecatingjokeStringtogethertwoorthreerelatedjokesinthespeechbodyClosethespeechwithahumorousstory

    5.TheHumorousSpeech 5to7minutesUseexaggerationtotellahumorousstoryEntertaintheaudienceEffectivelyusebodylanguageandvoicetoenhancethestory

    AgiftfromAucklandAdvancedToastmasters 19

  • N.SpecialOccasionSpeeches Revised5/2011

    Thismanualisforthosepeoplewhohavetogiveaweddingspeech,makeapresentation,orafarewellspeech.Itprovidesinstructioningivingtoasts,speakinginpraise,"roasting"someone,andpresentingandacceptingawards.Thismanualallowsyoutopersonaliseyourspeechesanduselifestories.

    Anidealmanualtoworkthroughearlyinyouradvancedspeakingcareer.

    1.MasteringtheToast 2to3minutesRecognizethecharacteristicsofatoastPresentatoasthonoringanoccasionoraperson

    2.SpeakinginPraise 5to7minutesPrepareaspeechpraisingorhonoringsomeone,eitherlivingordeadAddressfiveareasconcerningtheindividualandhis/heraccomplishmentsIncludeanecdotesillustratingpointswithinthespeech

    3.TheRoast 3to5minutesPokefunataparticularindividualinagoodnaturedwayAdaptandpersonalizehumorousmaterialfromothersourcesDeliverjokesandhumorousstorieseffectively

    4.PresentinganAward 3to4minutesPresentanawardwithdignityandgraceAcknowledgethecontributionsoftherecipient

    5.AcceptinganAward 5to7minutesAcceptanawardwithdignity,grace,andsincerityAcknowledgethepresentingorganization

    18 AgiftfromAucklandAdvancedToastmasters

    G.TheProfessionalSpeaker Revised11/2012

    TheProfessionalSpeakermanualisacompleteguidetobecomingaprofessionalspeaker.Subjectscoveredincludespeakingasacompanyrepresentativeandspeakingformoney,somethingwewouldallliketodo!

    Agoodintroductiontotheskillsyouneedtobeaprofessionalspeaker,andasthespeechesareverylong,youmaywanttojoinanadvancedclubtodeliverthem.

    1.TheKeynoteAddress 15to20minutes,longerifclubprogramallowsIdentifythebasicdifferencesbetweenkeynotespeechesandotherkindsofspeechesLearnhowtoevaluateaudiencefeelingandestablishemotionalrapportLearnandusetheprofessionaltechniquesnecessaryforasuccessfulkeynotepresentationDevelopaspeechstyleanddeliverythateffectivelyinspiresandmovestheaudiencetoadoptyourviewsasacollectivereaffirmationofitsown

    2.SpeakingtoEntertain 15to20minutes,longerifclubprogramallowsEntertaintheaudiencethroughtheuseofhumordrawnfrompersonalexperienceandfromothermaterialthatyouhavepersonalizedDeliverthespeechinawaythatmakesthehumoreffectiveEstablishpersonalrapportwithyouraudienceformaximumimpact

    3.TheSalesTrainingSpeech 15to20minutes,longerifclubprogramallowsTellasalesaudiencehowtosellaproductbyusingaplannedpresentationInformasalestrainingaudienceaboutthehumanexperienceofthebuyersellerrelationshipUseentertainingstoriesanddynamicexamplesofsalessituationsInspiresalespeopletowanttosucceedinselling

    4.TheProfessionalSeminar 20to40minutesPlanandpresentaseminarwithspecificlearningobjectivesRelatetotheaudiencebyusingaseminarpresentationstyleUseseminarpresentationtechniquestopromotegroupparticipation,learning,andpersonalgrowth

    5.TheMotivationalSpeech 15to20minutes,longerifclubprogramallowsUnderstandtheconceptandnatureofmotivationalspeakingApplyafourstepmotivationalmethodwiththepurposeofpersuadingandinspiringDeliveramotivationalspeechtopersuadeanaudiencetoemotionallycommittoanaction

    AgiftfromAucklandAdvancedToastmasters 11

  • H.TechnicalPresentations Revised12/2012

    Theprojectsinthismanualwillhelpyouprepareandpresentbriefings,proposals,technicalpapersandtechnicalteampresentations.

    Anidealmanualforpeopleintechnicalrolesintheworkplace.

    1.TheTechnicalBriefing 8to10minutesUsingasystematicapproach,organizetechnical/specializedmaterialintoaconcisepresentationTailorthepresentationtotheaudiencesneeds,interests,andknowledgelevels

    2.TheProposal 8to10minutes, 3to5minutesQ&A

    Toprepareatechnicalpresentationadvocatingaproduct,service,idea,oractionTopresentyourviewpointlogicallyandconvincingly,usinganinvertedpyramidapproachToeffectivelyuseMicrosoftPowerpointwithalaptopcomputertoillustrateyourmessageToeffectivelyhandleaquestionandanswerperiod

    3.TheNontechnicalAudience 10to12minutesUnderstandtheprinciplesofcommunicatingcomplexinformationtonontechnicallistenersBuildanddeliveraninterestingtalkbasedontheseprinciplesAnsweraudiencequestionsthatariseduringthepresentationUseaMicrosoftPowerpointslideshowtoillustrateyourmessage

    4.PresentingaTechnicalPaper 10to12minutesDeliveraninterestingspeechbasedonatechnicalpaperorarticleEffectivelyuseaMicrosoftPowerpointslideshowtoillustrateyourmessageProvideadditionalInformation,suchasanswerstoquestions,usingaflipchart.

    5.EnhancingaTechnicalTalkwiththeInternet 12to15minutesUnderstandthenatureandprocessofatechnicalpresentationsupportedwithprofessionallevelvisualaidsArrangepremeetingcommunicationsviaemailFindorcreateapostmeetingwebsiteforfurtherdisseminationofinformationsupportingorenhancingyourverbalpresentation.Youmaycreateawebpageandaddittoyourclubswebsite,usepodcasting,webcasting,orabasicinternettemplateUseadesktopcomputer,MicrosoftWord,awebbrowser,asimplegraphicsprogramforphotosandotherimages,MicrosoftPowerPointaswellasaflipchart

    12 AgiftfromAucklandAdvancedToastmasters

    M.InterpersonalCommunicationRevised5/2011

    Topicscoveredincludeconversingwithease,negotiating,handlingcriticism,coachingsomeonetoimprovedperformance,andexpressingdissatisfactioneffectively.Anotheridealmanualforpeopleintheworkplaceorcommunity.You'llneedtoinvolveotherpeoplewhencompletingsomeoftheprojectsinthismanual.

    Helpsyoutodealwithstaffandcustomers.

    1.ConversingWithEase 10to14minutesIdentifytechniquestouseinconversingwithstrangersRecognizedifferentlevelsofconversationInitiateaconversationwithastrangerUseopenendedquestionstosolicitinformationforfurtherconversation

    2.TheSuccessfulNegotiator 10to14minutesEmploywin/winnegotiatingstrategiestoachieveyourgoalsEnjoythebenefitsofwin/winnegotiating

    3.DiffusingVerbalCriticism 10to14minutesRespondnondefensivelytoverbalcriticismEmployafivestepmethodtoidentifytheproblem,diffusetheattack,andarriveatasolution

    4.TheCoach 10to14minutesDeterminereasonsforsomeonessubstandardperformanceCoachthepersontoimprovedperformance

    5.AssertingYourselfEffectively 10to14minutesEnjoythephysicalandmentalbenefitsofbeingassertiveEmploythefourstepmethodforaddressingaproblemandaskingforhelpOvercomeresistancetoyourrequests

    AgiftfromAucklandAdvancedToastmasters 17

  • L.InterpretiveReading Revised5/2011

    Thismanualwillhelpyoudevelopyourinterpretivereadingskills,notsomethingyouwoulddoeveryday!Theprojectsincludepresentingstories,poetry,monodramas,playsandoratoricalspeeches.Achallengingmanualwhichrequiresyoutosourceinterestingandunusualmaterial.

    Helpsyoureadfromascript,andmakeitsoundinteresting.

    1.ReadaStory 8to10minutesTounderstandtheelementsofinterpretivereadingTolearnhowtoanalyzeanarrativeandplanforeffectiveinterpretationTolearnandapplyvocaltechniquesthatwillaidintheeffectivenessofthereading

    2.InterpretingPoetry 6to8minutesTounderstandthedifferencesbetweenpoetryandproseTorecognizehowpoetsuseimagery,rhythm,meter,cadence,andrhymetoconveythemeaningsandemotionsoftheirpoetryToapplyvocaltechniquesthatwillaidtheeffectivenessofthereading

    3.TheMonodrama 5to7minutesTounderstandtheconceptandnatureofthemonodramaToassumetheidentityofacharacterandtoportraythephysicalandemotionalaspectsofthischaractertoanaudience

    4.ThePlay 12to15minutesToadaptaplayforinterpretivereadingToportrayseveralcharactersinonereading,identifyingthemtotheaudiencethroughvoicechangesandmovement

    5.TheOratoricalSpeech 8to10minutesTounderstandthestructureofaneffectivespeechTointerpretandpresentafamousspeech

    16 AgiftfromAucklandAdvancedToastmasters

    I.PersuasiveSpeaking Revised5/2011

    Theabilitytoinfluenceandpersuadeotherstoacceptyourideas,products,orservicesisvitalintoday'sfastpacedworld.Theprojectsinthismanualarealldesignedtohelpyoudevelopexcellentpersuasivetechniquesandexpandyourpresentationskills.

    Idealforcommunityleaders,managersandsalespeople.

    1.TheEffectiveSalesperson 8to12minutesLearnatechniqueforsellinganinexpensiveproductinaretailstoreRecognizeabuyersthoughprocessesinmakingapurchaseElicitinformationfromaprospectivebuyerthroughquestionsMatchthebuyerssituationwiththemostappropriateproduct

    2.ConqueringtheColdCall 10to14minutesLearnatechniqueforcoldcallsellingofexpensiveproductsorservicesRecognizetherisksbuyersassumeinpurchasingUsequestionstohelpthebuyerdiscoverproblemswithhisorhercurrentsituationSuccessfullyhandlebuyersobjectionsandconcerns

    3.TheWinningProposal 5to7minutesPrepareaproposaladvocatinganideaorcourseofactionOrganizetheproposalusingthesixstepmethodprovided

    4.AddressingtheOpposition 7to9minutes,2to3minutesQ&APrepareatalkonacontroversialsubjectthatpersuadesanaudiencetoacceptoratleastconsideryourviewpointConstructaspeechtoappealtotheaudienceslogicandemotions

    5.ThePersuasiveLeader 6to8minutesCommunicateyourvisionandmissiontoanaudienceConvinceyouraudiencetoworktowardachievingyourvisionandmission

    AgiftfromAucklandAdvancedToastmasters 13

  • J.CommunicatingonVideo Revised5/2011

    Videopresentationsdifferfromotherpresentations,andtheyrequirespecialconsiderations.Withthismanualyou'lllearntopresenteditorials,appearasaguestona"talkshow",conductapressconference,andusetelevisiontotrain.Afunmanualtoworkthroughintheclubenvironment.Usingavideocameraisanidealwaytosimulatethetelevisionsituation.Youcanthenreviewyourperformanceinprivacy,orusethevideoforclubevaluationsandtraining.

    AgreatwaytopracticebeforeyougoonTV.

    1.StraightTalk 3minutes30secondsToeffectivelypresentanopinionorviewpointinashorttimeTosimulategivingapresentationaspartofatelevisionbroadcast

    2.TheTalkShow 5to7secondsTounderstandthedynamicsofatelevisioninterviewortalkshowToprepareforthequestionsthatmaybeaskedofyouduringainterviewprogramTopresentapositiveimageoncameraToappearasaguestonasimulatedvideotalkshow

    3.WhenYouretheHost 57secondsToconductasuccessfulinterviewTounderstandthedynamicsofasuccessfulinterviewortalkshowTopreparequestionstoaskduringtheinterviewprogramTopresentapositive,confidentimageonthetelevisioncamera

    4.ThePressConference 4to5minutes,2to3minutesQ&ATounderstandthenatureofavideobroadcastpressconferenceToprepareforanadversaryconfrontationonacontroversialorsensitiveissueToemployappropriatepreparationmethodsandstrategiesforcommunicatingyourorganizationsviewpointTopresentandmaintainapositiveimage

    5.InstructingontheInternet 5to7minutes.5to7minutestoviewTolearnhowtodevelopandpresentaneffectivetrainingprogramonthewebToreceivepersonalfeedbackthroughthevideotapingofyourpresentation

    14 AgiftfromAucklandAdvancedToastmasters

    K.Storytelling Revised5/2011

    Thisisanenjoyablemanualfortheadvancedspeaker,becauseeveryonelovesastory.Typesofstoriescoveredinthismanualincludethefolktale,thepersonalstory,storieswithmorals,thetouchingstory,andthehistoricalstory.You'llneedtoresearchyourmaterialcarefully,butthescopeisendless!

    Afunmanual,toimproveyourvocalvariety,andhowtocraftaspeechthatarousesemotion.

    1.TheFolkTale 7to9minutesTotellafolktalethatisentertainingandenjoyableforaspecificagegroupTousevividimageryandvoicetoenhanceatale

    2.LetsGetPersonal 6to8minutesTolearntheelementsofagoodstoryTocreateandtellanoriginalstorybasedonapersonalexperience

    3.TheMoraloftheStory 5to7minutesTounderstandtheastorycanbeentertainingyetdisplaymoralvaluesTocreateanewstorythatoffersalessonormoralTotellthestory,usingtheskillsdevelopedintheprevioustwoprojects

    4.TheTouchingStory 6to8minutesTounderstandthetechniquesavailabletoarouseemotionTobecomeskilledinarousingemotionswhiletellingastory

    5.BringingHistorytoLife 7to9minutesTounderstandthepurposeofstoriesabouthistoricaleventsorpeopleTousethestorytellingskillsdevelopedintheprecedingprojectstotellastoryaboutahistoricaleventorperson

    AgiftfromAucklandAdvancedToastmasters 15