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7% 9% 46% 38% Paraprofessionals 73% Average compensation by position I am satisfied with my compensation I am satisfied with my job 84% of librarians are not buying e-books 96% of librarians are not supporting e-book readers 71% of libraries have library maintenance agreements with vendors The average billing rate for the library staff was $169.82 Which of the firm’s library functions are centralized? Contract Negotiations Acquisitions and Purchasing Reference and Research Support Cataloging and Library Automation Multiple responses were allowed. Other 91% 87% 55% 4% Agree Mostly Agree Ambivalent Which department is primarily responsible for marketing research? Library Multiple Departments Business Development Other Marketing 52% 28% 10% 7% 2% Which department is primarily responsible for competitive intelligence? Library Business Department Multiple Developments Marketing 56% 22% 14% 9% Do you find that the law librarians are performing more of what has traditionally been considered associate–level research? Yes No 51% 49% Are researchers being used in place of lawyers for certain work? Yes No 50% 50% 1% Intranet 3% Other What other departments is the library director, or equivalent, responsible for? Multiple responses were allowed. Knowledge Management Conflicts / Intake Records CLE 11% Information Systems 11% Court Services / Docketing 35% 59% 30% 19% 16% Agree Mostly Disagree Ambivalent Mostly Agree Mostly Disagree Totally Disagree 12% 14% 36% 36% Branch Office Librarian Deputy Librarian Library Director $159,321 $94,638 $81,543 36% are moving toward using a fixed-rate contract with a sole provider for electronic research. Of the 36%, 33% are choosing LexisNexis and 67% are choosing Westlaw 41–60% N/A 40% or < 61–80% 81–100% 14% 28% 38% 14% 5% Online charges recovered from clients How many employees are considered library employees? Average Median 12 9 Online cost recovery among Bloomberg, LexisNexis, and Westlaw LexisNexis is better Westlaw is better They are about the same We don’t recover online charges 1% 53% 14% 31% COMPENSATION RESOURCES FINANCES What is the total 2011 budget for the library’s firmwide operation? Median Average $4,200,000 $6,169,488 What was the 2010 budget? Median Average $3,920,000 $5,308,325 How much did the library spend on staff in 2010 in all offices? Median Average $714,888 $1,031,367 How much revenue did your library generate in 2010 from research librarian billable hours? Median $145,860 Average $363,800 How many lawyers are in your firm? How many of the firm’s offices have libraries and library staff? Less than half 51% More than half 27% Only the main office 16% All offices 6% 4% 48% 48% 50–149 150–499 500+ Head Count: Number of Library Employees (firmwide) Librarians Fee Earners 43% 76% 44% 29% 13% 24% 13% 3% 15% 7% 4% 6% 8% 5% 11% OPERATIONS DEMOGRAPHICS I am satisfied with the firm’s business direction for the library Agree Mostly Agree Ambivalent Mostly Disagree 42% 30% 19% 10% What integrated library system does your firm use? Multiple responses were allowed. 3% EOS Int’l SirsiDynix In–house Softlink Sima Camelot Sydney Plus Innovation Interfaces InMagic Other 4% 4% 5% 43% 19% 10% 9% 8% Firm spending on electronic resources in 2010 (excluding LexisNexis, Westlaw, and Bloomberg) Median Average $692,000 $1,068,628 1–5 6–10 11–15 16–20 20+ How much did the firm spend on research in 2010? $1,666,545 $1,412,172 $83,812 $1,300,000 $775,345 $43,577 Median Average Westlaw LexisNexis Bloomberg On average, a full-time research staff member bills 307 hours annually 57% of firms have librarians playing a more active role in the firm’s knowledge management efforts than three years ago 68% outsource library functions or operations 78% of firms did not hire more people for its knowledge management in 2010 81% of head librarians are not a part of the executive management committee How would you describe the technological sophistication of your knowledge management? On the cutting– edge Moderately sophisticated, not trying to catch up Trying to catch up with the leaders Our KM systems are old, and we don’t have the resources to catch up 9% 17% 35% 40% On average, a firm runs 12 offices © 2011 The American Lawyer LAW LIBRARIAN SURVEY 2011 To whom does the library director, or equivalent, report? COO, Director of Administration, Executive Director 51% CIO, IT Director 22% CKO, Director of Knowledge Management 7% Other 15% Managing Partner 4% CFO, Finance Director 1% From 2009 to 2010, 82% of firms increased spending on e-resources (excluding Westlaw, LexisNexis, and Bloomberg)

2011 Tech Librarian Chart

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The American Lawyer's 2011 Law Librarian Survey: The transition from print to online is full of glitches, our tenth Law Librarian survey finds.

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7%9%

46%

38%

Paraprofessionals

73%

Average compensation by position

I am satisfied with my compensation

I am satisfied with my job

84% of librarians are not buying e-books

96% of librarians are not supporting e-book readers

71% of libraries have library maintenance agreements with vendors

The average billing

rate for the library

staff was $169.82

Which of the firm’s library functions are centralized?

Contract Negotiations

Acquisitions and Purchasing

Reference and Research Support

Cataloging and Library Automation

Multiple responses were allowed.

Other

91%

87%

55%

4%

Agree

Mostly Agree

Ambivalent

Which department is primarily responsible for marketing research?

Library

Multiple Departments

Business Development

Other

Marketing

52%

28%

10%

7%

2%

Which department is primarily responsible for competitive intelligence?

Library

Business Department

Multiple Developments

Marketing

56%

22%

14%

9%

Do you find that the law librarians are performing more of what has traditionally been considered associate–level research?

YesNo

51%49%

Are researchers being used in place of lawyers for certain work?

YesNo

50%50%

1%

Intranet

3%

Other

What other departments is the library director, or equivalent, responsible for?

Multiple responses were allowed.

Knowledge Management

Conflicts / Intake

Records

CLE11%

Information Systems

11%

Court Services / Docketing

35%

59%

30%

19%

16%

Agree

Mostly Disagree

Ambivalent

Mostly Agree

Mostly Disagree

Totally Disagree

12%

14%

36%36%

Branch Office Librarian

Deputy Librarian

Library Director$159,321

$94,638

$81,543

36% are moving toward using a fixed-rate contract with a sole provider for electronic research.

Of the 36%, 33% are choosing LexisNexis and 67%

are choosing Westlaw

41–60% N/A

40% or <61–80%

81–100%

14%

28%

38%

14%5%

Online charges recoveredfrom clients

How many employees are considered library employees?

Average

Median

12

9

Online cost recovery among Bloomberg, LexisNexis, and Westlaw

LexisNexis is better

Westlaw is better

They are about the same

We don’t recover online charges

1%

53%

14%31%

COMPENSATION

RESOURCES

FINANCES

What is the total 2011 budget for the library’s firmwide operation?

Median

Average

$4,200,000

$6,169,488

What was the 2010 budget?

Median

Average

$3,920,000

$5,308,325

How much did the library spendon staff in 2010 in all offices?

Median

Average

$714,888

$1,031,367

How much revenue did your library generate in 2010 from research librarian billable hours?

Median$145,860

Average$363,800

How many lawyers are in your firm?

How many of the firm’s officeshave libraries and library staff?

Less than half

51%

More than half

27%

Only the main office

16%

All offices

6%4%

48% 48%

50–149 150–499 500+

Head Count: Number of Library Employees (firmwide)

Librarians

Fee Earners43%

76%

44%

29%

13%

24%

13%

3%

15%

7%

4%

6%

8%

5%

11%

OPERATIONS DEMOGRAPHICS

I am satisfied with thefirm’s business direction forthe library

Agree Mostly Agree

Ambivalent Mostly Disagree

42%30%

19% 10%

What integrated library system does your firm use?

Multiple responses were allowed.

3%

EOS Int’l

SirsiDynix

In–house

Softlink

Sima Camelot

Sydney Plus

Innovation Interfaces

InMagic

Other

4%4%

5%

43%

19%

10%

9%

8%

Firm spending on electronic resources in 2010 (excluding LexisNexis, Westlaw, and Bloomberg)

Median

Average

$692,000

$1,068,628

1–5 6–10 11–15 16–20 20+

How much did the firm spend on research in 2010?

$1,666,545

$1,412,172

$83,812

$1,300,000

$775,345

$43,577Median

Average

Westlaw

LexisNexis

Bloomberg

On average, a full-time research staff member bills 307 hours annually

57% of firms have librarians playing a more active role in the firm’s knowledge management efforts than three years ago

68% outsource library functions or operations

78% of firms did not hire more people for its knowledge management in 2010

81% of head librarians are not a part of the executive management committee

How would you describe the technological sophistication of your knowledge management?

On the cutting–edge

Moderately sophisticated, not trying to

catch up

Trying to catch up with the leaders

Our KM systemsare old, and we don’t

have the resources to catch up

9%

17%35%

40%

On average, a firm runs 12 offices

© 2011 The American Lawyer

LAw LIbRARIAN SURvEy 2011

To whom does the library director, or equivalent, report?

COO, Director of Administration, Executive Director

51%

CIO, IT Director

22%

CKO, Director of Knowledge Management

7%

Other15%

Managing Partner4%

CFO, Finance Director

1%

From 2009 to 2010, 82% of firms increased spending on e-resources (excluding Westlaw, LexisNexis, and Bloomberg)