2010 lifeguard training contract, City of Dallas & National Aquatic Safety Company (NASCO)

CITY OF DALLAS

ADMINISTRATIVE ACTION

See Administrative Directive 4-5 [Sections 6 Through 11] for Additional Guidelines and Routing

ADMINISTRATIVE ACTION

1 0 0 7 5 2 EFFECTIVE DATE

MAR 0 3 ?fl1fl

a

Place an "X"in the appropriate box, complete and submit this form for the approval of: a. Low bid contracts of at least $25,000 but not more than $50,000. ^

Change orders for low bid contracts: $25,000 or less (may not increase original contract price by more^^25%)^ Professional/Personal/Planning/Other Service contracts: $25,000 or less. >» —< Amendments to non-bid contracts: $25,000 or less, per City Code Sec. 2-30 (d) (5) I - < WRR-FM expenditures: $50,000 or less per City Code Sec. 2-79 (c) of the City Code. £ 1 C ^ Other (explain here or on attachment) oo X

CT3

I -CD-

o 2. Attach all supporting documents including bid information as required. 3. Any Administrative Actions to this vendor for this service/commodity in the last 12 months? YES ~wp rB ZS-

(If YES, attach explanation.) (Also, if the total for the current fiscal year exceeds $25,000, Council approval lj required?}

3 > : VENDOR NAME: National Aquatic Safety Company, LLC - M .

SUBJECT. Inspections and Training - Bahama Beach Waterpark DEPARTMENT! Park and Recreation Departmertt^

ACTION REQUESTED Approval of contract with National Aquatic Safety Company (NASCO) to provide Water Slide Inspections, Lifeguard certifications and Lifeguard Indexes for Bahama Beach Waterpark. Water slide inspection will be provided for $900.00, 50 Waterpark Shallow Water Lifeguard certifications will be provided for $60.00 each, 25 Waterpark Attendant certifications will be provided for $40.00 each, 25 renewal certifications will be provided for $45.00 each, lifeguard kick-off training will be provided for $540.00 and 2 Lifeguard Indexes will be provided for $1080.00 each. Travel expenses will not exceed $3,800.00 for the three separate visits. Total cost is $12,525.00.

Contact: Robin Steinshnider 214-670-9778 Contract Term: 3-1-10 to 9-31-10

BACKGROUND The Dallas Park and Recreation Department took over operation of Bahama Beach Waterpark in 2008. Water slide inspections, lifeguard certification and lifeguard indexes (audits) are essential for ensuring the safe operation of the waterpark. National Aquatic Safety Company is a recognized provider of water safety training and services and it particularly specializes in servicing waterparks.

30NVN1 d y^d

0107 8I 83J

VENDOR FUNDINGl FUND

001 AGY. PKR

ORG. 5164

ACTV. OBJ. 3070

JOB ENCUMBRANCE

NUMBER PKRCT10E001

VE NUMBER

VC0000004178 AMOUNT $12,525.00

PROJECT NO.: COMMODITY CODE: FINANCING: Current Funds

M/WBE INFORMATION - Prime and Subcontractors CHANGE ORDER DATA Indicate amount to each group: African-American $ Caucasian - Female $

Hispanic $

Other Minority (Asian-Pacific, Asian-American, Native American) $

M/WBE Certification No.

Change Order No. Original CR/AA Date Total of Previous Change Orders Change Amount Including this Order Total Change Order Percentage

Original CR/AA No. _ Original CR/AA Amount

APPROVAL flfa, y & Z ^ g in accordance with the Budget and Chapter 2 of the Dallas City Code.

Approved as to form BY CITY ATTORNE

i f

ffice of Minority Business Opportunity ~"~"— * WtEV 10/99 Original-City Secretary Copy 1 -City Controller Copy 2-Budget & Mgmt Srvcs Copy 3-lnitiating Department Copy 4-Office of Minority Business Opportunity

4-0.07 5 2

Lifeguard Training and Risk Management Services Proposal and Contract

THE NATIONAL AQUATIC SAFETY COMPANY

RECEIVED EASTABLISHED IN 1974

FE3 18 2010 P KR FINANCE

10 07 Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

TABLE OF CONTENTS

INTRODUCTION 1

PROPOSAL SCOPE 1

EXPLANATION OF NASCO TRAINING AND RISK MANAGEMENT SYSTEM 1

OTHER FEATURES 3

NASCO COURSE SUMMARY 4

COST TABLES 6

CONTRACT 8

RECEIVED

fra 7 8 20T0

PKR FINANCE

©2010 NASCO National Aquatic Safety Company

Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 '■ (281) 337 5628 Fax (281) 337 0043

Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved

Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

JO

Introduction

The National Aquatics Safety Company, LLC. (NASCO) has been requested to provide a proposal to the City of Dallas Parks and Recreation Department for the Bahama Beach Water Park for Lifeguard Training and Risk Management Services that would include Water Slide Inspection Services, Lifeguard Certifications, and Lifeguard Indexes.

Proposal Scope

NASCO will perform a Water Slide Inspection for the City of Dallas at Bahama Beach Water Park that will meet the Texas Department of Insurance inspection requirements as set forth in 28 TAC §§5.9001 - 5.9014 and in Chapter 2151, Texas Occupations Code.

There are two components of the NASCO System. The first of these is the CERTIFICATION PROGRAM. The second is the INSPECTION PROCEDURE. The first aspect is the certification program where you teach the guards what constitutes appropriate action or behavior. Then the inspection process, here you measure the ability of management to instill and maintain the desired behavior of the lifeguards on the "pool deck".

Explanation of NASCO Training and Risk Management System

CERTIFICATION PROGRAM

The certifications that would be most beneficial to the Bahama Beach Water Park are the Waterpark Shallow Water lifeguard, the Advanced First Aid and CPR for Aquatic Professionals, and Waterpark Attendant. There are several aspects of the NASCO program that make it a unique program. One distinguishing feature of the certifications listed above is the lifeguard update. A mid-season update is required of the above-mentioned courses, with the exception of the waterpark attendant. This update consists of two hours of "cradle to save" practice, one hour of skills checkoff, and one hour for the written exam. The "cradle to save" practice can be described as a review of all aspects of a rescue, from the very beginning until the end with no stopping or breaking the rescue sequence of events until the end. It is done several times with the lifeguards rotating and assuming each role of the rescue to build confidence and proficiency. The intent of the update is to re-enforce


Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 ^ (281) 3375628 Fax(281)3370043 RECEIVED

Our Mission: To Reduce the Loss of Life Due to Drowning * ~ ^

All Rights Reserved FEB 1 8 2010

PKR FINANCE

100752 Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

the skills of the guards and to ensure quality since a different instructor is required to update the guards than the instructor who taught them the original course. In addition, all of the certifications are valid for one year. At the end of the year, all can renew in less time and at a lower cost than the original certification.

NASCO PARK INSPECTION POLICY AND PROCEDURE

Any human performance appraisal system has to, before being designed, have a clear and concise objective. In addition, the system should provide useful information and must not be misleading in the information that is obtained. Added to this, the data must be statistically significant if it is purported to represent some aspect of the human performance system. The NASCO system is based on several different concepts. The first of these deals with vigilance. Here vigilance is defined as the ability to see and recognize a signal event and then to take appropriate action. In the venue of lifeguarding, this means to be able to recognize victims and or high-risk behavior among other things and then to take the appropriate action such as rescuing the victim or preventing an incident. We strongly feel that the ability of the guard to see the event is absolutely the most important aspect of guarding. If they do not see the victim, then nothing else matters. It is for this reason that our index uses scan time as the most important component and that scanning and victim recognition is a major component in all of our courses.

NASCO also feels that in any system behavior is learned. By this we mean a system gets from its employees the behavior that management teaches is appropriate either by managements' action or the absence of action. Appropriate behavior must be re-enforced frequently if the intent is to have this behavior occur on a regular basis.

As an aside, we feel that an index should demonstrate two things. One is to identify what the park is doing well. The other is that it should identify issues that need to be brought to the facility's attention. Most, but not all, of the issues found will relate to the performance of the guards. Some issues will be procedural or equipment related. Some will refer to practices that we see throughout the Industry. Regardless, we feel our role is to bring to the attention of management any issue that reflects on four points: safety, perception of safety, litigation, and guest satisfaction.

With the above concepts in mind, the NASCO index draws a large random sample with the intent of measuring three factors of the guards. One of these is the scan time. We use as a target range of 10-15 seconds for a successful scan time.


Rural Route2, Box570,1002 Ave. L, Dickinson, Texas 77539 p p p f c I \ / c r n (281) 3375628 Fax(281)3370043 r M Z l / C I VSzU


rTTTS 2010 All Rights Reserved

■DKR FINANCE

10 Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

Another is the appearance of the guard. This relates to professionalism and includes things such as whether a lifeguard is in proper uniform, wearing hat and sunglasses where appropriate, in control of their area of responsibility, ready to enter the water in as short a time period as practical, how the rescue tube is being held, correctly demonstrating proper procedures including dispatching and signaling procedures for their ride or attraction, and other factors which relate to professional performance. The last and least important of the factors is the posture of the guard. The lifeguard should look professional and be in a rescue ready position. This will help qualify in the minds of your Guest the level of professionalism of your lifeguards and cause them to feel safe and secure at the Bahama Beach Water Park.

©IrTef features

TEXTBOOKS AND MANUALS Due to the high cost of print media, NASCO has chosen to follow in the footsteps of university educators with the choice of the electronic media for its text. Our text has been placed on the Internet and can be found on our web site at www, nascoaa uatics .com. Since our mission is to reduce the loss of life due to drowning, there is no charge for the text. The user simply downloads the text from the Internet. Most parks library the books. From time to time the material is updated. When this happens, all the user has to do is to replace those parts of the text recently revised. The choice of the electronic media has both allowed for efficient course and material management and has reduced the cost of the lifeguard program substantially.

Our instructor's manual is reproduced electronically on a CD disc and the disc is furnished to our instructors when they take the instructor's course. They print the portion of the manual that they utilize in teaching specific courses. The cost of the disc is included in the cost of the instructor's course.

FACILITY INSPECTIONS A service that most parks use every two to three years is a facility inspection. In a facility inspection, we go through the park in a "wall to wall" inspection. We look for anything that could impact our four decision points of safety, perception of safety, legal liability, and guest satisfaction. This involves walking all of the slides, checking all of the grates, looking at the signage, checking for conformity with all known applicable codes and other activities. This will generally take one to two days at your facilities.


Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 p p p p i \ / t n (281) 337 5628 Fax (281) 337 0043 | _ ^ _ _


All Rights Reserved —FEB "I b 2010

PKR FINANCE

Bahama Beach Water Park - The City of DaUas, Texas 2010 Lifeguard Training and Risk Management Proposal

LIFEGUARD KICK-OFF TRAINING This Lifeguard Kick-Off Training is recommended for use at the beginning of the season. It includes motivational training for lifeguards as well as an introduction to a few selected rescue techniques. The facility's staff is utilized in the water portion to help support and establish a strong management team that is essential for a successful season. At Bahama Beach, the training can be conducted one training session four hours in length, giving the facility four hours of motivational training that includes discussing leadership for lifeguards while re-enforcing their lifesaving skills. This four-hour session consist of two hours of classroom/lecture and two hours in the water. This course will be conducted in one day.

ADVANCED FIRST AID AND CPR FOR LIFEGUARDS The advanced first aid and CPR for lifeguards is a course that goes beyond first aid and CPR that is presented in the standard lifeguard courses taught by NASCO. This course was developed by Grant Goold for NASCO and it's objective is to supplement the skills taught in the lifeguard course by covering information that will add in the transition from lifeguard to an EMT or someone with more training and who is the next link in the chain of caring for the injured victim. This course is intended for the head guard and supervisor level as they will in most cases be responding to assist the Lifeguards and will utilize advanced first aid skills and equipment. The skills include: the use of supplemental oxygen, the use of an AED unit in cases of sudden cardiac arrest, re-emphasis on CPR, patient assessment, and identifying and caring for common medical illnesses that can occur in an aquatic environment. This course is recommended for supervisors and advanced guards, the course length is 6-8 hours, and can be taught concurrently during a NASCO lifeguard course.

NASCO Course Summary

Our Lifeguard Certification program concentrates on skills that a lifeguard can and will do. It focuses and emphasizes prevention, scanning and victim recognition. In addition, our programs include CPR and First Aid Training components.

WATER PARK DEEP WATER LIFEGUARD

This course includes the skills of the Basic Lifeguard course and includes additional information that is related to Water Parks. It is recommended for Water Park

©2010.NASCO National Aquatic Safety Company rt

Rural Route2, Box570,1002 Ave. L, Dickinson, Texas 77539 R F C E l ^ ' E 0 (281) 337 5628 Fax (281) 337 0043 '

Our Mission: To Reduce the Lass of Life Due to Drowning _ ^ - , ~ OfHfl

All Rights Reserved

PKR FINANCE


10

Lifeguards that have water depths that are greater than (5) five feet or attractions like wave pools and action rivers that produce currents.

The course length is 22-26 hours

Pre-requisites are:

a. Swim 200 yards

b. Retrieve a 10 pound brick from a depth of (5) five feet or more and at least (8) eight feet deep, and swim with the brick for 15 feet.

WATER PARK SHALLOW WATER LIFEGUARD

The Shallow Water Lifeguard is recommended for all guards working in shallow water five feet deep or less. The course covers materials and skills for lifeguards that work in this area. It focuses on skills that a lifeguard can and will do when presented with an aquatic emergency. Emphasis is applied to fair and consistent rule enforcement in order to prevent accidents.

The course length is 12 hours.

Pre- requisites are: a. Swim 50 yards b. Retrieve a 10-pound brick from a depth of (5) five feet or less.

WATER PARK ATTENDANT

This course covers skills that are required for working as a slide dispatcher or other positions that do not require swimming ability, but require some familiarity with procedure and managing non-aquatic incidents. It is recommended for all personnel working in a waterpark non-lifeguarding position.


Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 (281) 337 5628 Fax (281) 337 0043


Course Length is 6-8 hours.

Pre- requisites are:

a. None.

RECEIVES

FES 1 8 ZU1H All Rights Reserved

RECEIVES

FES 18 ZU1H

PKR FINANCE


1

Cost Tables

Based on earlier conversations. NASCO will offer the followinQ proposal:

Service Description Price

1. NASCO will perform a Water Slide Inspection for the City of Dallas at Bahama Beach Water Park that will meet the Texas Department of Insurance inspection requirements as set forth in 28 TAC §§5.9001 - 5.9014 and in Chapter 2151, Texas Occupations Code. Cost: 900.00 plus expenses, t

2. The authorized instructors can teach any of our courses (Except TOP GUN). Four of which may be of interest to your Aquatic Department are:

• Water Park Deep Water Lifeguard (each)

• Water Park Shallow Water Lifeguard (each)

• Advanced First Aid and CPR for Lifeguards (each)

• Waterpark Attendant (each)

• Renewals for those that renew each year consecutively. These individuals are to be trained by Bahama Beach personnel authorized as NASCO Instructors (each). Or by NASCO Personnel for an additional fee.

3. NASCO will need to conduct at least two lifeguard Indexes during the year at each facility. These Indexes will cost ($1,200.00 - 10 %*), or $1,080.00 each plus expenses, t

a. Provided the certification program is utilized. (2x1,080.00)

4. A lifeguard Kick-Off Training is an optional service that can be offered. This Training is one four hour in-service that include leadership development, guest management, and review of lifesaving skills performed at the facility. This training will be taught in one day. The cost for this service is: (1 day x 600 - 10 %*) plus travel expenses. NASCO will charge for 1 day.

900.00/dav

$80.00 $60.00 $30.00 $40.00

$45.00

$2.160.00

$ 540.00



RECEIVED

FE3 18 2010 Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved P K R F I N A N C E

JO 0752 Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

5. The Facility Inspection is an optional service vou mav also consider. (Usually two days per park). NASCO can complete this inspection at Bahama Beach Facilities in one day. The cost for this service is: (1 day x 1,200 - 10% *) plus expenses for one staff member, f * Provided you use our Lifeguard certification

Program.

6. The NASCO Text books can be downloaded for free and libraried if you wish. The only cost associated with this resource is the cost to print and sufficiently bind the materials.

$1,080.00

FREE

If you have any questions or comments, you can contact me at (979) 693-1071 or email at [email protected] t These expenses will be divided by the number of facilities visited by the NASCO Staff member prior to and after the days spent at Bahama Beach Water Park in the Dallas area. We try to be as efficient as possible to help keep expenses low.



RECEIVED

FEB 18 2010

PKR FINANCE Our Mission: To Reduce the Loss of Life Due to Drowning

All Rights Reserved

mailto:[email protected]

JO 075 2 Bahama Beach Water Park - The City of Dallas, Texas 2010 Lifeguard Training and Risk Management Proposal

Contract

THIS AGREEMENT IS BETWEEN:

Service Provider's Name: The National Aquatic Safety Company, LLC (NASCQ)

Service Provider's Address: 1002 Ave. L, Dickinson, Texas 77539

Service Provider's Telephone: (281) 337-5628 Fax (281) 337-0043

A N D

Aquatic Facility's Name: The City of Dallas - Bahama Beach Water Park

The City of Dallas Parks and Recreation Department

1500 Marilla Street 6FN

Dallas. Texas 75201

Aquatic Facility's Telephone: (214)671-0820

Fax:

DESCRIPTION OF PROJECT: See attached Lifeguard Training and Risk Management Services Proposal.

John L. Hunsucker, President NASCO Date

Robin Steinshnider, Manger Date The Bahama Beach Water Park Dallas Parks and Recreation Department

RECEIVED

FE3 7 8 2010


Rural Route 2, Box 570,1002 Ave. L, Dickinson, Texas 77539 8 (281) 337 5628 Fax (281) 337 0043


All Rights Reserved

100752

February 10,2010 Robin Steinshnider Bahamas Beach Waterpark City of Dallas Park & Recreation 1895 Camp Fire Circle Dallas, Texas 75232

Subject: Travel Expenses Forecasted for 2010

Dear Ms. Steinshnider,

You request a line item forecast for the travel expenses that may be incurred by the National Aquatic Safety Company (NASCO) during the course of providing the proposed services to the City of Dallas and Bahama Beach Water Park.

Here are the estimated amounts for the visits to Bahama Beach Water Park:

Air Travel: $700.00 Rental Care: $1,000.00 Mileage: $1,000.00 Lodging (food): $1.100.00 Not to exceed: $3,800.00

Agreed upon by Eric "Chet" Jacobson: (Date)

City of Dallas Representative: (Date)

I hope that this helps in your budgeting process, and if I can be of any further assistance, please let me know.

Best Regards,

Eric "Chet" Jacobson R E C E D E D Senior Vice President/COO pro ■> Q ««>« The National Aquatic Safety Company 3 ^U 'U

NASCO National Aquatic Safety Company

1002 Ave. L, Dickinson, Texas 77539 (281)337-5628 Fax (281) 337-0043


■y - " Y A M C E

NOTICE

FILE NUMBER 100752

THE ATTACHED ADMINISTRATIVE ACTION OR CHANGE ORDER WAS SUBMITTED AND ASSIGNED A FILE NUMBER AS IT APPEARS TO BE COMPLETE.

VALIDATED BY « ̂ a^.(^^€^ PRINTED NAME Rosa A, Ries

DATE RETURNED MAR 1 1 2010

PREPARED BY "^H Rhonda Waits

[THE CITY SECRETARY'S OFFICE HAS NO KNOWLEDGE OF THE PREPARATION OF THIS DOCUMENTATION; PLEASE DIRECT ANY INQUIRIES TO THE INITIATING DEPARTMENT. THANKS!]

December 9,2009 11:44 AM S:\AAFORM.doc

OFFICE OF THE CITY SECRETARY CITY OF DALLAS, TEXAS

Documents

2010 lifeguard training contract, City of Dallas & National Aquatic Safety Company (NASCO)