2 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

3 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

¹ http://www.lean.org/whatslean/

² http://www.healthcare-informatics.com/article/six-sigma-practices?page=show

³ http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2464836/

4 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

5 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

`

6 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

⁴ For more detailed information on control charts visit

http://www.itl.nist.gov/div898/handbook/pmc/section3/pmc322.htm

7 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

Point 1 2 3 4 5 6 7 8 9 10

V 49.6 47.6 49.9 51.3 47.8 51.2 52.6 52.4 53.6 52.1 V 50.81

MR 2 2.3 1.4 3.5 3.4 1.4 0.2 1.2 1.5 MR 1.877778

8 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

Control Chart In Hours

Each Instance of Prediction

UCL

LCL

DIFFERENCEAVERAGE DIFFERENCE

Hou

rs

10

5

0

-5

-10

7

9 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE

Control Chart In Percentage

Each Instance of Prediction

%UCL

%LCL

%DIFFERENCEAVERAGE DIFFERENCE

Per

cent

age

20.00%

10.00%

0.00%

-10.00%

-20.00%

10 LEGAL PROCESS IMPROVEMENT:

UNDERSTANDING STATISTICS AND THE FLAT FEE