ROAM WITHPEACE OF MINDSTAY IN TOUCH

ALWAYS WE HAVE YOU COVERED IN OVER200 DESTINATIONS

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ENGLISH

A PARTNERSHIP THAT WORKS FOR YOU

Bridge Alliance is Asia Pacific’s leading mobile alliance group with a strong partnership of top-class mobile operators in the region. With a combined customer base of over 400 million as of June 2011, Bridge Alliance is well positioned to develop innovative solutions to meet customers’ need for a seamless roaming experience across the alliance members’ network.

Maxis is a member of Bridge Alliance. With comprehensive coverage and suites of roaming products and services for the Asia Pacific region, travellers can now stay connected anywhere and anytime with peace-of-mind when they roam with a Bridge Alliance operator. This is made possible by the close collaboration and strong support of Bridge Alliance members to enhance customer experience and usage of roaming services.

Start today with Bridge DataRoamUnlimited, the smartest choice to stay connected anytime across Asia Pacific. See page 5 for details.

Ensure that your International Roaming has been activated

Bring a travel adapter

Airline tickets/boarding pass & travel itinerary

Passport (with visa), foreign currency & credit card

Copy of hotel confirmation & rental car/airport transfer confirmation

Check the weather forecast

Check for Travel Warnings, Travel Alerts and country specific safety information

Check the house security during your absence

Make arrangements for your pets & plants to be taken care of

If you take prescription medication, be sure to have enough to cover your entire trip

CHECK THIS LIST BEFORE YOU LEAVE FOR YOUR TRIP ABROAD.

1

1010 THINGSTO REMEMBERBEFORE YOU LEAVE

3

Choose your country of destination and refer to the page for details.

WE HAVEDIFFERENT PLANS FORDIFFERENT COUNTRIES

COUNTRY

Australia

Austria

Azerbaijan

Bahrain

Bangladesh

Belgium

Brazil

Brunei Darussalam

Bulgaria

Canada

China

Czech Republic

Denmark

Egypt

Estonia

Finland

France

Georgia

Germany

Greece

Hong Kong

Hungary

India

Indonesia

Ireland

Data Plans Voice Plans

Bridge DataRoamValue

(Go to Page 11-13)

Bridge DataRoamUnlimited

(Go to Page 5-8)

Bridge DataRoamUnlimited Plus

(Go to Page 9-10)Easy Call Back

(Go to Page 16-20)

4

ItalyJapanKuwaitLatviaLithuaniaLuxembourgMacauMacedoniaMaltaMoldovaNetherlandsNew ZealandNorwayPakistanPalestinePhilippinesPolandPortugalQatarRepublic of KoreaRussiaSaudi ArabiaSingaporeSouth AfricaSpainSri LankaSudanSwedenSwitzerlandTaiwan TajikistanThailandTurkeyUnited Arab EmiratesUnited KingdomUSAUzbekistanVietnam

COUNTRYBridge DataRoam

Value(Go to Page 11-13)

Bridge DataRoamUnlimited

(Go to Page 5-8)

Bridge DataRoamUnlimited Plus

(Go to Page 9-10)

Data Plans

Easy Call Back(Go to Page 16-20)

Voice Plans

5

RM331DAY

RM883DAYS

RM1335DAYS

BRIDGEDATAROAMUNLIMITED

Get unlimited value when you email, surf, tweet, like and share across 10 different countries. Choose from 3 unlimited Internet roaming passes to suit your travel needs.

The 1 Day Unlimited data pass of RM33/day will be automatically given should your data usage exceed RM33 for the day. All you need is to ensure that you are roaming on the preferred operator at all times.

6

This service is available to Maxis customers who roam with the operators in the following countries:

OptusHK CSL

Bharti AirtelTelkomselCTMGlobe Telecom

SingTelSK Telecom

Taiwan Mobile

AIS

YES OPTUSCSL, HK CSL, C&W HKTelecom,454-00, NEW WORLD, HK NWT,PCS009, 454-10AIRTELTelkomselCTM, 45501, 45504 GLOBE, GLOBE PH, PH GLOBE,515-02SingTel, SingTel-G9450 05, SK Telecom,KOR SK TelecomTAIWAN MOBILE, TW MOBILE,TWN GSM, PACIFIC TWN GSM1800, TWN 97, ROC 97,466 97, TW 97, TCCTH GSM

OPERATOR DISPLAY ON DEVICECOUNTRYAustraliaHong Kong

IndiaIndonesiaMacauPhilippines

SingaporeSouth Korea

Taiwan

Thailand

• Bridge DataRoamUnlimited will be activated immediately, so be sure to purchase only when you reach your destination. The pass expires at midnight of the respective country time zone.• We will inform you via SMS when your pass has been successfully activated. Alternatively, you can check via check status through *100#.• Be sure to roam on the preferred operator to enjoy the pass. Roaming charges under a non-preferred operator will be charged at pay per use of RM30/MB. When your pass is activated, we will notify you via SMS if you roam out of the preferred operator.• For Multi-SIM users: Should you purchase any of our data roaming passes, please ensure that you are using your primary SIM card.

Unlimited Internet roaming passes are now available in more countries! Refer to Bridge DataRoamUnlimited Plus on Page 9.

7

HOW TOSUBSCRIBE FOR

BRIDGEDATAROAMUNLIMITED

ON YOUR MOBILEWHEN YOU ARRIVEAT YOUR DESTINATION:

EXAMPLEFOR 3 DAYSUBSCRIPTION

OPERATOROptusHK CSLBharti AirtelTelkomselCTMGlobeSingTelSK TelecomTaiwan MobileAIS

Australia Hong KongIndiaIndonesiaMacauPhilippinesSingaporeSouth KoreaTaiwanThailand

SMS SHORT CODEBUY BUD3 AustraliaBUY BUD3 HKBUY BUD3 IndiaBUY BUD3 IndonesiaBUY BUD3 MacauBUY BUD3 PhilippinesBUY BUD3 SingaporeBUY BUD3 KoreaBUY BUD3 TaiwanBUY BUD3 Thailand

COUNTRY

SELECT PACKAGEBUY 1/3/5dDATA PASS

VIA *100#EASYMENU

SELECTBUY

3 DAYSBUY BUD3<Country>SEND TO

20008

VIASMS

SHORTCODE

5 DAYSBUY BUD5<Country>SEND TO

20008

VIATABLET

VIA USBMODEM

8

SHORT CODEON THE

CONNECTIONMANAGER

OPENCONNECTION

MANAGER

LOGIN INTO MYACCOUNT PORTAL AT

https://myaccount.maxis.net.my/wbb

VALUE ADDED

SERVICE TAB

SELECTCOUNTRY AND

PASS

CLICKPURCHASE

CLICKONSMS

MYACCOUNTPORTAL

HOW TOSUBSCRIBE FOR

BRIDGEDATAROAMUNLIMITED

ON YOUR DEVICESWHEN YOU ARRIVE AT YOUR DESTINATION:

BUY BUD3or BUD5

<Country>SEND TO

20008

If you’re using a USB modem, you can subscribe via SMS short code service on your connection manager or via the MyAccount portal.

A

If you’re using a tablet, you may subscribe viathe MyAccount portal.

B

9

BRIDGE DATAROAMUNLIMITED

PLUS

• Bridge DataRoamUnlimited Plus will be activated immediately, so be sure to purchase only when you reach your destination. The pass expires at midnight of the respective country time zone.• We will inform you via SMS when your pass has been successfully activated. Alternatively, you can check via check status through *100#.• Be sure to roam on the preferred operator to enjoy the pass. Roaming charges under a non-preferred operator will be charged at pay per use of RM30/MB. When your pass is activated, we will notify you via SMS if you roam out of the preferred operator.• For Multi-SIM users: Should you purchase any of our data roaming passes, please ensure that you are using your primary SIM card.

RM38/day

CHARGESDISPLAY ON DEVICECOUNTRY OPERATOR

China

Kuwait

Saudi Arabia

Turkey

UK

Vietnam

China Mobile

Viva

STC

Avea

Telefonica O2

VN Mobifone

CMCC, China Mobile

KT 04, VIVA, KTC, 419 04

ALJAWAL, KSA

AVEA, TR AVEA, TR 03, 28603,Aria, TR Aria

O2 UK, Bt Cellnet, Cellnet

VN Mobifone, 45201

Now travel further and enjoy the same non-stop surfing in more places. Our unlimited Internet roaming pass is now extended to more countries.

This service is available to Maxis customers who roam with the operatorsin the following countries:

10

SELECTDATA PASS

FOR RM38

Type BUY BUD+<Country>

SEND TO 20008

EXAMPLEFOR 1 DAYSUBSCRIPTION

VIA *100#EASYMENU

VIASMS

SHORTCODE

OPERATORChina MobileVivaSTCAveaTelefonica O2VN Mobifone

ChinaKuwaitSaudi ArabiaTurkeyUKVietnam

SMS SHORT CODE

HOW TOSUBSCRIBE FOR

BRIDGEDATAROAMUNLIMITED

PLUSON YOUR MOBILEWHEN YOU ARRIVEAT YOUR DESTINATION:

BUY BUD+ ChinaBUY BUD+ KuwaitBUY BUD+ KSABUY BUD+ TurkeyBUY BUD+ UKBUY BUD+ Vietnam

COUNTRY

SELECTBUY

The Bridge DataRoam Unlimited Plus data pass of RM38/day will be automatically given should your data usage exceed RM38 for the day. All you need is to ensure that you are roaming on the preferred operator at all times.

11

BRIDGE DATAROAMVALUEEnjoy more hours online with our great value Internet passes when you travel in the countries below. Be sure to roam with our preferred partner to be eligible for the passes.

12

CHARGESRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM38/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MB

QatarRussiaSouth AfricaSpainSri LankaSwedenSwitzerlandTajikistanUAEUSAUzbekistan

OPERATORCOUNTRY

Q-TelTele2CellcTelefonica MovilesMobitelTelia SoneraSwisscomTcellEtisalatAT&TUcell

DISPLAYON DEVICEQtel, Qatarnet, 427 01

Tele2, RUST2, RUS20, Motiv, 25020

Cell C

Movistar, 214 07, Telefonica

Mobitel, SRI 01, 41301

TELIA, TELIA S, TELIA S MOBITEL, SWEDEN 3G

Swisscom, Swiss GSM, SwisscomFLTCELL, TCELL 3G, Indigo-TJK, Indigo-T, TJK 02, 436 02, Somoncom, TJK 01, 436 01

ETISALAT, ETSLT

310410, AT&T

UCell, 43405, Coscom

CHARGESRM48/20MBRM48/20MBRM48/20MBRM38/20MBRM48/20MBRM48/20MBRM38/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM38/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM38/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MBRM48/20MB

AustriaAzerbaijanBahrainBangladeshBelgiumBrazilBruneiBulgariaCanadaCzech RepublicDenmarkEstoniaFinlandFranceGermanyGeorgiaGreeceHungaryIrelandItalyJapanLatviaLithuaniaLuxembourgMacedoniaMaltaMoldovaNetherlandsNew ZealandNorwayPakistanPalestinePolandPortugal

OPERATORCOUNTRY

T-MobileAzercellVivaGrameenphoneProximusTIM BrasilDSTT-MobileRogersT-MobileTelia SoneraTelia SoneraTelia SoneraBouygues TelecomT-MobileGeocellVodafoneT-MobileTelefonica O2VodafoneNTT DocomoTelia SoneraTelia SoneraTangoT-MobileVodafoneMoldcellT-MobileVodafoneTelia SoneraUfoneJawwalT-MobileVodafone

DISPLAYON DEVICET-Mobile A-A03, 232-03, max.mobil, A-max

ACELL, AZEACELL

426 04, BHR 04, STC BH, VIVA

BGDGP, Grameenphone

B PROXIMUS, BEL PROXIMUS

TIM, TIM Brasil, TIM RN, TIM SP, TIM CS

BRU-DSTCom, BRU-DST, BRU 11, DSTCom, 528-11

GLOBUL, BG GLOBUL , BG 05

Rogers, 302 72, CAN72

T-Mobile CZ, TMO CZ, PAEGAS CZ

TELIA DK

EE EMT, 248 01

FIN SONERA

BOUYGTEL, BOUYGTEL-F, F-BOUYGTEL, 208 20

T-D1, D1, D1-Telekom, T-Mobile D

GEOCELL, Geo-Geocell, 282 01

GR VODAFONE, VODAFONE GR, PANAFON

T-MOBILE H, WESTEL 900, WESTEL, H-WESTEL, W-900

O2-IRL, IRL O2, Digifone, Digi-IRL

VODAFONE IT, OMNITEL, I OMNI

JP DOCOMO, DOCOMO, NTT DOCOMO, 440 10

LMT GSM, LV LMT GSM, LV LMT

246-01, OMNITEL LT, LT OMNITEL

TANGO, L-77, 27077

T-MOBILE MK, MKD-MOBIMAK, TMO MK, MOBI-M, 294 01

MLT 01, 278 01, VODA M, VODAFONE MLA, TELECELL, TELECELL MALTA

MOLDCELL, MD 02, 259 02

T-Mobile NL, Ben NL, 204 16

Vodafone

NetCom, N Com, NetCom GSM, 242-02

PAKUF, 41003, Ufone, PK-Ufone

JAWWAL, IL 05

T-Mobile.pl , POL02, Era PL, Era,260 02, PL 02

VODAFONE P, VODAFONE P, TELECEL P TLCL, TELECEL

The Bridge DataRoam Value pass of RM38/RM48 for 20MB will be automatically given should your data usage exceed RM38/RM48. All you need is to ensure that you are roaming on the preferred operator at all times.

Plain text emails without attachments 10 email

Mobile-based web surfing 5 minutes

Plain text Instant Messaging 10 minutes of WhatsApp

Photo sharing (< 100KB per photo) 4 photos

Plain text Twitter tweets / Facebook status 20 updates

Online app / game 1 minute of Draw Something

Music stream 2 minutes of iTunes stream

Video stream 1 minute of YouTube stream

✓✓✓✓✓✓✓✓

What can you do with 20MB of data?

• Bridge DataRoam Value will be activated immediately, so be sure to purchase only when you reach your destination.

• One pass offers a maximum use of 20MB, calculated from the time of activation and expires at midnight of the respective country time zone. You may purchase any number of passes within the day but each pass expires at midnight of the same day and any unused quota will be forfeited.

• We will inform you via SMS when your pass has been successfully activated. Alternatively, you can check status via *100#.

• Be sure to roam on the preferred operator at all times to enjoy the pass. Roaming charges on a non-preferred operator will be charged at pay-per-use of RM30/MB. When your pass is activated, we will notify you via SMS if you have roamed out of a preferred operator.

• For Multi-SIM users: Bridge DataRoam passes can ONLY be used on the primary SIM card.

14

HOW TO SWITCH TO FOREIGN NETWORK MANUALLY

STEP 2: Select ‘Manual’ on the network selection menu.

STEP 3: Select a specific network, e.g. SingTel.

NOTE: Settings vary for different handset brands and models.

STEP 1: Select ‘Phone Settings’ on your mobile phone.

13

HOW TOSUBSCRIBE FOR

BRIDGEDATAROAMVALUE ON YOUR MOBILEWHEN YOU ARRIVEAT YOUR DESTINATION:

VIASMS

SHORTCODE

BUY DV<Country>

SEND TO 20008EXAMPLE OF HOW TO

PURCHASEBRIDGEDATAROAMVALUEWITH SMS SHORT CODE

OPERATORBouygues TelecomT-MobileTelefonica O2NTT DocomoT-MobileQtelTelefonica MovilesMobitelSwisscomEtisalatAT&T

FranceGermanyIrelandJapanNetherlandsQatarSpainSri LankaSwitzerlandUAEUSA

SMS SHORT CODEBUY DV FranceBUY DV GermanyBUY DV IrelandBUY DV JapanBUY DV NetherlandsBUY DV QatarBUY DV SpainBUY DV Sri LankaBUY DV SwitzerlandBUY DV UAEBUY DV USA

COUNTRY

VIA *100#EASYMENU

SELECTDATA PASS

FORRM38/RM48

SELECTBUY

To roam in Japan and Korea, you will need a 3G phone.

Maxis largest roamingfootprint now covers youin over 200 countriesand 500 operators.

15

NEWS &ALERTS

The Maxis Roam Appis now available inApp Store for iPhone andGoogle Play for Android.Download it now!

Enjoy up to 70% savings on calling home with the new Easy Callback service! Available in over 30 countries. International

Roaming Caller ID is now available in over 17 countries.

SMS from overseas is now only RM1/SMS globally and half-price in Singapore!

EASY CALLBACK

16

If you’re a seasoned traveller who’s constantly abroad, you can now enjoy greater savings when you call home to Malaysia with our hassle-free Easy Callback service. No complicated dialling patterns to remember. Just be sure to roam on our preferred operator and dial as you normally do from your phonebook.

Activate Easy Callback through *100# now! See overleaf for details.

18

OPERATOR CHARGESOptusHK CSLTelkomselGlobeTaiwan MobileAIS

DISPLAYON DEVICEYES OPTUSHK CSLTelkomselGlobeTaiwan MobileAIS

RM3.99/min

AustraliaHong KongIndonesiaPhilippinesTaiwanThailand

COUNTRY

More countries on the next page.

Frequenty visited countries and its operators:

• Once activated, you can call home by dialing directly from your phonebook. We will disconnect your call and call you back. Just answer as normal and wait for us to connect to your recipient.

• Easy Call Back is only applicable for calling home to any Malaysian number.• Be sure to roam with the selected operators in the table. Go to “Network

Selection” in your mobile device and make sure you select a network operator from the list provided above.

17

HOW TOACTIVATE/DEACTIVATEFOR

EASYCALLBACKON YOUR MOBILEWHEN YOU ARRIVEAT YOUR DESTINATION:

SELECTEASY

CALL BACK

VIA *100#EASYMENU

VIA SMSSHORTCODE

SELECTOTHER

SERVICES

SELECTACTIVATE/

DEACTIVATE

SMS“activate/deactivate”

SEND TO 21113

19

HOW TOACTIVATE/DEACTIVATEFOR

EASYCALLBACKON YOUR MOBILEWHEN YOU ARRIVEAT YOUR DESTINATION:

VIA SMSSHORTCODE

SMS“activate/deactivate”

SEND TO 21113

VIA *100#EASYMENU

SELECTEASY

CALL BACK

SELECTACTIVATE/

DEACTIVATE

20

COUNTRY OPERATOR CHARGESBelgacomChina MobileT-MobileTeliaEtisalatBouygues TelecomT-MobileWindNTTVivaVodafoneT-MobileTwo Degrees Mobile LtdQtelBeelineSTCCell CMobitelZainTelia SoneraSwisscomAveaEtisalatTelefonica O2VN Mobifone

DISPLAYON DEVICEB PROXIMUSChina MobileT-Mobile CZTELIA DKETISALATBOUYGTELT-Mobile DI WINDNTT DOCOMOVIVAVodafone MLAT-Mobile NLNZ CommsQTELVimpelComALJAWALCell CMobitelSDN ZainTELIA SSWISSCOMAVEAETISALAT02 UKVN Mobifone

RM3.99/min

BelgiumChinaCzech RepublicDenmarkEgyptFranceGermanyItalyJapanKuwaitMaltaNetherlandsNew ZealandQatarRussiaSaudi ArabiaSouth AfricaSri LankaSudanSwedenSwitzerlandTurkeyUAEUKVietnam

• Once activated, you can call home by dialling directly from your phonebook. We will disconnect your call and call you back. Just answer as normal and wait for us to connect to your recipient.• Easy Call Back is only applicable for calling home to any Malaysian number.• Be sure to roam with the selected operators in the table. Go to “Network Selection” in your mobile device and make sure you select a network operator from the list provided above.

1621

OTHER SERVICES1) SAFE ARRIVAL SMS Let your loved ones know that you‘ve arrived safely at your destination with our Safe Arrival SMS service. This service allows you to send your first SMS for FREE from any destination in the world. Only applicable for the first SMS sent while roaming. Additional SMS sent thereafter will be charged at the normal International Roaming SMS rates.

2) FREE CALLS TO CUSTOMER SERVICE If you need assistance from our Customer Service while abroad, you may dial *123# from your mobile phone and our Customer Service will call you back to assist you at no cost to you.

22

3) DATA ROAMING THRESHOLD ALERT You can now personalise your threshold alert at your preference. We will send you notifications when your data roaming reaches the below threshold. The setting options are as follows: • Option 1 : RM50, RM100, RM150 • Option 2 : RM50, RM200, RM500 (by default) • Option 3 : RM100, RM300, RM500 • Option 4 : RM500, RM1000, RM1500

TO SET YOUR PREFERRED THRESHOLD DIAL *100# → SELECT MORE SERVICES/NEXT PAGE → SET DATA ALERT NOTE: The alerts will be sent daily and this service is provided FREE of charge. Data roaming threshold alert will not be sent to the customers who have already purchased a data plan.

FOR iPAD USERS If you are an iPad user, you can also receive the threshold alert on your CBR (Can Be Reached) number. To receive this alert via the CBR number, simply register your CBR number upon plan subscription or call Customer Service at 1800-82-2000. Failing to do so, we are not able to send you any notifications. NOTE: The default alert for an iPad user is at RM50, RM200, RM500

23

Use our Safe Arrival SMS to let your loved ones

know you’ve arrived safely at your destination.The first SMS sent is

complimentaryfrom Maxis.

Set your data roaming threshold alert according to your comfort level. By default, Maxis will send you daily SMS alerts when your data roaming usage reaches RM50, RM200 and RM500 respectively. Do check your

SMS from time to time.Data roaming threshold alert will not

be sent to customers who have already purchased a data plan.

TIPS FORROAMING

WITHPEACE OF

MIND

2.

Use Wi-Fi where availableor if you are constantly

on the move, buy a data roaming pass from Maxis. Maxis data roaming passes

are currently available in over 60 countries and more will

be added over time.

3.

4.

Read our Welcome SMS when you arrive in your destination. It contains

important info for roaming with peace of mind.

1.

24

6.

Use Easy Call Backto enjoy better savings when you call home.

Access our Easy Menu by dialing *100# to access

our products and services when abroad. This service

is complimentary.

7.

5.

If you need assistance abroad, call our Customer

Care for free at *123#

Purchase a travel insurance to safeguard

against unfortunate incidences.

8.

25

LOCAL NUMBERS ONLY

000 (112 on mobile)

110112/17110/112999100110110112999/318999117999999112118/119110191112/155112/999911113

000 (112 on mobile)

999/120 (Beijing, Shanghai)

112/15112999102118/199119112999/3189991179979951191101191669112112/999911115

AMBULANCE POLICECOUNTRYAustraliaChinaFranceGermanyHong KongIndiaIndonesiaJapanKuwaitMacauMalaysiaPhilippinesSaudi ArabiaSingaporeSouth KoreaSri LankaTaiwanThailandTurkeyUKUSAVietnam

MALAYSIA AIRLINESWITHIN MALAYSIA : 1300 88 3000OUTSIDE MALAYSIA : +603 7843 3000

AIRASIA : 600 85 8888

INTERNATIONALEMERGENCYCONTACT NUMBERS

26

EMBASSYNUMBERS

COUNTRY+603 2146 5555+603 2142 8495+603 2053 5500+603 2170 9666+603 2142 8495+603 2093 3504+603 2116 4000+603 2142 7044+603 2141 0033+603 2148 4233+603 4257 9831+603 2161 6277+603 2170 2400+603 4251 2336+603 2161 2199+603 2164 4439+603 2148 8222+603 2170 2200+603 2168 5000+603 2148 4534

+61 892257055+86 1065322531+331 45531185+49 308857490+852 28210800+91 1126111291+62 215224947+81 0334763840+965 2550394+6382 2214050+966 14887100+65 62350111+27 123425990+822 7959203+94 112554681+886 227132626+66 26296800+44 2072358033+1 2025729700+84 88299023

Australia

China

France

Germany

Hong Kong

India

Indonesia

Japan

Kuwait

Philippines

Saudi Arabia

Singapore

South Africa

South Korea

Sri Lanka

Taiwan

Thailand

UK

USA

Vietnam

PHONE NUMBER OFMALAYSIAN EMBASSYAT DESTINATION

PHONE NUMBEROF EMBASSYIN MALAYSIA