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04/10/23 1
Strategy Planning & BPM Consulting
www.procexcellenz.com 2
Our Value Proposition
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Our Firm’s Team capability
Lead Consultant has a 13+ year career at Caterpillar Inc.’s Asia office as Certified 6 Sigma Master Black (Black Belt) Qualified Lean Black Belt and Champion Strategic Sourcing and Cost Reduction Consultant
Consulted for Caterpillar’s Asia office and 30+ Strategic Supply partners over the last 4 / 6 years in Strategy Development, Integration and Execution
Industries served are Manufacturing, Automotive, Logistics & Transportation, Heavy Industrials, Energy, Financial Services, Hospitality, etc.
Industry Experts for special assignments on call, to deliver superior value and optimize client costs.
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Strategy Plan - Definition
• A dynamic plan developed through a rigorous, fact-based process to differentiate a business from its competitors profitably and sustainably
• A proprietary set of actions that create and capture value by serving customers in a superior way relative to competitors
• Informs virtually all decisions
- Portfolio strategy: Where to play ?
- Business Unit strategy: How to win ?
• Suggests where investments and resources should be directed
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Why do Strategy Planning ?
• If you fail to plan, then you plan to fail – be proactive about the future
• Strategic planning improves business performance
• Counter excessive inward and short-term thinking
• Solve major issues at a macro level
• Communicate to everyone what is most important
• Well aligned, effective structure to execute the plans
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How do you benefit from Strategy Planning ?
Improve performance in vital areas of the business Drive sales and revenue growth goals Manage costs and bottom-line effectively Make giant leaps in product performance and process capabilities to meet
changing customer expectations Optimize asset and resource utilization and conserve cash Improve customer loyalty, shareholder value, and employee satisfaction
Sometimes there are pressures to change that are so compelling, the risks of doing nothing far out-weigh the risks associated with change….How is
your Company doing ?
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Our Strategy Planning model – 30k feet view
Vision
Mission
Critical Success Factors
•Core / Enabling processes•Key Functional areas
Strategic Areas of Improvement
•Black Belt (High complexity) •Green Belts (Moderate
complexity) 6 Sigma Projects
Burning issues
Customers
Investors
Business
Employees
Society
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The Strategy Planning Process
• Environmental Scan
Assessment
• Background Information
• Situational Analysis
• Burning Issues
• SWOT – Strengths, Weaknesses, Opportunities, Threats
• Situation – Past, Present and Future
• Significant Issues needing attention
• Align / Fit with Capabilities
• Organization Vision and Mission
• Values / Guiding Principles
• Major Goals (CSFs and SAIs)
• Specific Objectives (Key Processes & Functions)
• Performance Measurement
• Performance targets and Glide path
• Initiatives and Projects
Baseline Components
• Performance Management
• Review Progress –Metrics Scorecard
• Take Corrective Actions
Down to Specifics
Evaluate
Where we are Where we want to be How we will do it How are we doing
• Major Gaps / Resource needs
• Detailed Action Plans with milestones (6 Sigma projects)
• Feedback upstream – revise plans
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Business Process Management - clarified
• is an umbrella term describing the methodologies, metrics, processes, and systems used to monitor and manage an enterprise’s business performance
• is a methodology that provides both a way to effectively manage how work gets done and also a framework to drive continuous process improvement
• is a cyclic initiative that improves an organization’s current state processes to a more efficient and effective future state through evolutionary (not revolutionary) change
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Evolution of Process focused Market Leaders
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Business Process Management framework
Develop SLA/ Target
Performance
Design / MapProcesses
Define / MeasureMetrics
DevelopProcess Health
Dashboard
Measure Process Vs
SLA
ManageNon
Adherence
Define Measure Control
Describe process, suppliers, inputs, outputs and customers
Listen to customers to determine measurable requirements for quality, cost & delivery
Translate those needs into process & input measures
Measure performance vs. requirements
Determine key drivers of defects
Take Action to addressRoot Causes
Charter DMAIC / Quick Hit Projects as needed
Tracks results to assure improvements
Operational Definitions MIS – Reporting / Automation Early Warning Signals Scorecards / Reviews
RCA / Deep Dive Framework Focus Kaizen Workshop RCA Training RCA Automated Workflow Process Audits / Audit Workflow Process Certification Visual Controls Quick Hit Projects
SIPOC / Process Mapping DMC Training DMC Workflow / Signoff Integration with Transition
Methodology Standard Operating Procedures Process Control Plan /
Escalation plan
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How we can help - 4 day Workshop
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Procexcellenz is a premier provider of multi-channel Consulting and
Training Solutions for seekers of 6 Sigma, Lean, Stategic
Sourcing, Cost Management and Strategy Planning services.
E-Mail: [email protected], [email protected]
Phone : +91-44-27665665 / Mobile : +91-9677754111
