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Service and Warranty Information

20111 Series, 3 Series5 Series and Z4

The UltimateDriving Machine®

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The UltimateDriving Machine®

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1 Series, 3 Series, 5 Series & Z4 2011

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Table of ContentsPage

2011 1, 3, 5 Series and Z4Models covered in this Booklet . . . . . . . . . . . . . . . . . . . . 1

Introduction [(for SULEV (PZEV) only] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

BMWUltimate Service™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Special Notes on the BMWAdvanced Diesel Engine . . . . . . . . . . . . . . . . . . . . . . . . 2

The BMWMaintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Maintenance Upgrade Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Service Interval Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Info Display screen contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Info Display screens in the instrument cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Possible displays (1 and 3 Series only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Possible displays (Z4 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Control Display screen contents (vehicles with iDrive) . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Special Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Fuel Quality (gasoline engines only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maintenance Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Microfilter (not shown in CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Front brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Rear brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Vehicle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Spark plugs (not shown in CBS)* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Evidence ofMaintenanceWork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BatteryCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Restoring corrosion protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Underbody maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

BMWRoadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CustomerAssistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Customer Assistance - Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

BBBAuto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Overview of BMWLimitedWarranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

NewVehicle LimitedWarranty—2011Models(Valid Only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Safety Belt Warranty - Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

LimitedWarranty—Rust Perforation 2011Models . . . . . . . . . . . . . . . . . . . . . . . . 33

Federal Emissions SystemDefectWarranty(Valid only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Federal Emissions PerformanceWarranty(Valid only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

California Emission Control System LimitedWarranty* . . . . . . . . . . . . . . . . . . . . . 39What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41California Emission Warranty Parts List (7 years or 70,000 miles) . . . . . . . . . . . . . . . . . 42California Emission Warranty Parts List (8 years or 100,000 miles) . . . . . . . . . . . . . . . . 47

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

TireWarrantyStatement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Page

California EmissionWarranty—SULEV (PZEV) . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Overview of BMWLimitedWarranties for SULEV (PZEV)Models . . . . . . . . . . . . . . . 49

California Emission ControlWarrantyStatement SULEV (PZEV)*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

California Emission Control System LimitedWarrantySULEV (PZEV)* . . . . . . . . . . 51What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Page

2011 1, 3, 5 Series and Z4Models covered in this Booklet

128i Coupe, 128i Convertible, 135i Coupe, 135i Convertible328i Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon, 328i xDrive Sedan, 328i xDrive Coupe,328i xDrive Sports Wagon, 335i Sedan, 335i Coupe, 335is Coupe, 335i Convertible, 335is Convertible,335i xDrive Sedan, 335i xDrive Coupe, 335d Sedan528i Sedan, 535i Sedan, 550i SedanZ4 sDrive30i Roadster, Z4 sDrive35i Roadster, Z4 sDrive35is Roadster

SULEV (PZEV):128i Coupe, 128i Convertible328i Sedan, 328i Coupe, 328i Convertible, 328i xDrive Sedan, 328i xDrive Coupe

Introduction [(for SULEV (PZEV)only]

Certain 2011 128i and 328i models are certifiedto California’s stringent Super Ultra LowEmission Vehicle (SULEV) standards and alsoqualify as a Partial Zero Emission Vehicle (PZEV)under the California Air Resources Board ZeroEmission Vehicle program. In addition to very lowtailpipe and zero-evaporative emissions, thisPZEV certification includes a unique warrantywhen the vehicle is registered in California andcertain other states, as indicated in the SULEV(PZEV) section beginning on page 48. SULEV(PZEV) models registered in Oregon,Pennsylvania andWashington are covered by theCalifornia Emission Warranty beginning onpage 38.

The emission certification standard can beverified on the Vehicle Emission ControlInformation label located in the enginecompartment. A representative label is shownbelow; the SULEV (PZEV) certification is statedafter the word “California.”

BMWUltimate Service™

BMWUltimate Service leads the industry inproviding owners with incredible value and peaceof mind. This service includes:� The BMWMaintenance Program:No-cost

factory-recommended maintenance for4 years/50,000 miles from the originalin-service date, whichever comes first.

� BMWRoadside Assistance: No-cost 24/7on-the-road assistance for 4 years/unlimitedmiles from the original in-service date. Alsoincludes trip-interruption benefits as well astrip routing services.

� NewVehicle LimitedWarranty: Limitedcoverage for defects in materials andworkmanship for 4 years/50,000 miles fromthe original in-service date, whichever comesfirst. Repairs will only be made at authorizedBMW centers using Original BMW Parts.

1

Special Notes on the BMWAdvanced Diesel Engine� At ambient temperatures below approximately

32ºF, starting the engine of the 335d may bedelayed for a few seconds while the automaticfuel preheating system is active. An indicatorlamp in the instrument cluster will illuminateduring this time. The engine will start only afterthe indicator lamp goes out.

Automatic fuel preheating indicator lamp� Engine breaking-in: Prior to driving the first

approximately 1,250 miles, do not exceed anengine speed of 3,500 rpm; avoid full-throttleacceleration, and using the “kick-down”function of the transmission. After thismileage, engine speeds can be graduallyincreased.

� The BMWAdvanced Diesel engine isdesigned to run only on Ultra LowSulfurDiesel (ULSD).This fuel designation containsa maximum of 15 parts per million (ppm) ofsulfur. Service stations which dispense thisfuel will have their pumps marked with thisinformation (or similar):

� A Cetane rating of 51 or higher isrecommended for use in BMWAdvancedDiesel Vehicle.

� The use of biodiesel fuel is acceptable as longas the content is no higher than 5% (B5) whichmeets ASTM D6751 specification. If abiodiesel rated higher than B5 (such as B10 orB20) is pumped into the vehicle, damage tothe fuel system components may occur.

� If gasoline, B10 or higher biodiesel, or anyother improper fuel (i.e., low-sulfur diesel) ispumped into your diesel vehicle: at the firstnotion of the mistake, stop pumping and donot start the vehicle, not even to move it awayfrom the filling pump. Serious engine damagecan occur! Contact your BMW center orRoadside Assistance immediately.

� The BMW 335d is equipped with a misfuelingsystem which is intended to prevent gasolinefrom being pumped into the tank. Mostautomotive diesel fuel nozzles will be of therecommended diameter (24 mm). Wheninserted into the fuel-filler neck, the fuel nozzlesimultaneously presses two safety tabslocated inside the fuel-filler neck; this will allowthe fuel nozzle to be fully inserted for refueling.A gasoline fuel nozzle diameter is smaller (21mm) than an automotive diesel fuel nozzle. If agasoline fuel nozzle is inserted into thefuel-filler neck of your diesel vehicle, thesmaller diameter fuel nozzle will not be able tosimultaneously press the two safety tabs; thiswill prevent the fuel nozzle from being fullyinserted into the fuel-filler neck.

� To allow emergency filling of diesel fuel inlocations using a commercial (truck) sizediesel fuel filler nozzle which is larger than thenozzle for passenger cars, and/or for fillingstations which dispense diesel fuel from anon-conforming sized nozzle, a dieselmisfueling bypass adapter is included in yourcar.

2

� The 335d’s engine oil is different than forBMW gasoline engines. Use only “low-ash”fully synthetic oils meeting BMW’s long-liferating LL-04. One such oil is Castrol SLXProfessional OE SAE 5W-30(Castrol #06070). This oil is also available atBMWCenters under BMW part number07 51 0 037 195. There is a reference labellocated in the engine compartment with thispart number.

� The 335d is equipped with a traditionaldipstick located in the engine compartment(item #2; note that the engine coolant tankitem #1 is on the other side of the enginecompartment than shown).

To check the engine oil level:

1. Park the vehicle on a level surface with theengine at operating temperature (i.e., afterdriving continuously for at least 7 miles).

2. Turn the engine off.

3. Wait at least approximately 5 minutes.

4. Pull the dipstick out and wipe dry with alint-free cloth, paper towel or similar.

5. Carefully push the dipstick fully into the tube,then pull out again.

6. The oil level must be between the two marks.

� The quantity of oil between the two marks isapproximately 1 quart.

� The 335d is equipped with Selective CatalystReduction (SCR) technology. Diesel ExhaustFluid (DEF) is injected into the exhaust systemto help reduce the emissions of nitrogenoxides (NOx). DEF is designed to last until yournext oil change before it needs to be refilled.However, depending on your vehicle needs,you can run out of DEF before you reach theinterval. The instrument cluster warning lampwill warn you before DEF is depleted, startingat approximately 1,000 miles.

Refill DEF indicator lamp (yellow)

3

Note: If you continue to drive until the mileagereaches 0, a new warning will appear (NOSTART IN – – – MILES).Once this warningappears, youwill only be able to restart theengine onemore time if this is donewithin3minutes of last shutting it off. Beyond thistime interval, the enginewill not restartuntil DEF is refilled!

EmptyDEF indicator lamp (red)DEF is available from your nearest BMWService Center. Or, refer to your vehicleOwner’s Manual for refilling DEF yourself.

� An additional warning lamp in the instrumentcluster may illuminate if the diesel particulatefilter requires service.

Diesel particulate filter indicator lamp

The BMWMaintenance Program

The BMWMaintenance Program is a benefitdesigned to help reduce the cost of ownership.This program has been devised with thefollowing objectives: to maximize vehicle safety,reliability, and resale value by minimizingbreakdowns resulting from wear, and minimizingcost and inconvenience by computingmaintenance intervals based upon the specificmanner in which each individual vehicle is driven.

2011 1, 3, 5 Series and Z4 vehicles purchasedfrom any authorized BMW center in the UnitedStates or Puerto Rico are covered by the BMWMaintenance Program for 48 months or50,000 miles, whichever occurs first. Coveragebegins on the date of first retail sale or the datethe vehicle is first placed into service as a salesdemonstrator, Aftersales Mobility Program (AMP)Vehicle or company vehicle, whichever is earlier.

Any authorized BMW center in the United Statesor Puerto Rico will perform the scheduledmaintenance services on your vehicle at noexpense to you.

Coverage

The BMWMaintenance Program covers allfactory recommended maintenance, asdetermined by the Condition Based Service(CBS) system. Additional specific items thatneed replacement due to normal wear and tear,and that are not covered by the original NewVehicle Limited Warranty - such as brake pads,brake rotors, and wiper blade inserts - areincluded, provided wear and tear exceeds BMWwear limits. Any applicable adjustments requireddue to normal operating conditions are alsoincluded. See pages 11- 13 of this booklet foradditional information.

Exclusions from coverage include the following:� Items reimbursable under your New Vehicle

Limited Warranty� Gasoline and diesel fuel� Gasoline and diesel fuel additive� Diesel glow plugs� Diesel particulate filter� Windshield washer additive (except when in

conjunction with scheduled maintenance)� Tires, wheel alignment, tire balance and

rotation� Reset Tire Pressure Monitor� Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, doorpanels and all chrome trim

� Damage which results from negligence,improper operation of the vehicle, wear andtear or deterioration due to driving habits orconditions, improper repair, environmentalinfluences, flood, accident or fire damage, roadsalt corrosion, alteration, installation ofnon-genuine BMW accessories, or use ofimproper, poor quality or contaminated fuel

� Altered or unreadable Vehicle IdentificationNumber (VIN) or odometer irregularities orvehicles where the true mileage cannot bedetermined

� Maintenance or repair after the vehicle isdeemed a total loss

4

� Maintenance or repairs performed by otherthan an authorized BMW center within theUnited States or Puerto Rico

� Vehicles used in competitive events� Oil changes performed outside the

recommended maintenance intervals asindicated by the Service Interval Display

� DEF changes performed outside therecommended maintenance intervals asindicated by the Service Interval Display(335d only)

Maintenance UpgradeOption

Please contact your authorized BMW center forinformation and availability on the optionalMaintenance Program Upgrade for coverage upto 6 years or 100,000 miles, whichever occursfirst.

Intervals

Time intervals should be followed using themaintenance intervals as indicated by the BMWService Interval Display.

Maintenance intervals on motor vehicles haveconventionally been specified based uponaccumulated mileage. However, drivingconditions have a major influence on routinemaintenance requirements; distance traveled isonly one of the significant factors. A vehicledriven for 50,000 miles of short trips in the citywith numerous cold starts, prolonged periods ofidling, stop-and-go driving, and high enginespeeds during acceleration requires morefrequent maintenance intervals than a vehicledriven for 50,000 miles for long distances at lowengine speeds primarily at operatingtemperature.

The advanced technologies at BMW have led tothe development of the unique BMWConditionBased Service (CBS) system which computesthe actual optimummaintenance requirementsbased not only upon the accumulated mileage,but taking into account important factors such ashigh or low engine speeds, short or long tripdriving, and condition of the engine oil and brakepads.

Condition Based Service (CBS)

CBS is a further development of the ServiceInterval Indicator System. Sensors andsophisticated algorithms take even more detailedaccount of the various conditions of vehicle use.

The remaining times for selected maintenancetasks as well as any legally prescribed dates aredisplayed to you individually:� Engine oil� Brakes - front and rear separately� Brake fluid� Vehicle check� Required State Inspection(s)

CBS thus determines the current and futuremaintenance requirements. This data can also beread from the vehicle key by your BMWServiceAdvisor and used to propose the optimum scopeof maintenance.

Disconnecting the battery during periods oflong-term storage will interrupt the

calculation of time-based services. Have all itemsrequiring time-based maintenance, such asbrake fluid and possibly also the engine oil andmicrofilter, brought up to date by your BMWcenter. Also see the section on battery care onpage 22 of this Booklet.

5

Service Interval DisplayInfo Display screen contents

The distance remaining until your next servicebriefly appears when you switch on the ignition.

The Info Display immediately switches to itscompute mode when you press one of the

two buttons on the turn signal indicator lever.

For certain maintenance operations, you canview the respective distance remaining or duedate individually in the instrument cluster(5 Series not included) or in the Control Display(5 Series and Z4; also 1 and 3 Series withoptional iDrive; see page 9).

Info Display screens in the instrumentcluster

1. Push button 1 on the turn indicator lever upor down repeatedly until the appropriatesymbol appears in the display, accompaniedby the words “SERVICE-INFO”.

2. Press button 2.

3. Use button 1 to scroll through the individualservice items.

1 and 3 Series; Z4 similar

5 Series only

6

Possible displays (1 and 3 Series only)

1. Button for selecting functions

2. Service requirements

3. Engine oil

4. State required safety inspection* (1 Series only)/Roadworthiness test

5. Front brake pads

6. Rear brake pads

7. Brake fluid

*Note:The display icons for the state required safety and emissions inspection may be deactivated byyour BMW center, if the state in which your BMW is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is shownfirst.

7

Possible displays (Z4 only)

1. Button for selecting functions

2. Service requirements

3. Engine oil

4. State required safety inspection*/Roadworthiness test

5. Front brake pads

6. Rear brake pads

7. Brake fluid

*Note:The display icons for the state required safety and emissions inspection may be deactivated byyour BMW center, if the state in which your BMW is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is shownfirst.

8

Control Display screen contents(vehicles with iDrive)

The current Status of Service items determinedby the CBS are shown in the Control Display.

You can also view additional information on theservice and maintenance requirements.

1. Open the start menu.

2. Press the controller to open the i-menu.

3. Select “Info sources” and press thecontroller.

4. Select “Service Info” and press the controller.

5. If necessary, move the highlight marker. Turnthe controller until “Vehicle status” isselected and press the controller.

6. If necessary, move the highlight marker. Turnthe controller until “Status” is selected andpress the controller.

A list of selected maintenance operations and, ifapplicable, inspections required by law isdisplayed.You can request more detailed information onevery entry.

Select the entry and press the controller.

To exit from the menu:

Select the arrow and press the controller.Symbols

No service is currently required.

The deadline for service or a stateinspection is approaching. Please contactyour BMW center for an appointment.

The service deadline has already passed.

1, 3 Series and Z4

5 Series only

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You can request more detailed information onevery entry.

Turn the controller to scroll through the list, thenconfirm the selected entry.

Confirm to exit the list.

The current service status is automatically savedin the vehicle’s ignition key. The Service Advisorat your BMW center has a device called a keyreader. When your Service Advisor inserts yourkey into the key reader, all pertinent vehicle andservicing data will be available, and a customizedmaintenance checklist is printed out based onthe specific operations called for by theCondition Based Service.

Special Note

The maintenance requirements for your vehicleare determined dynamically by the ConditionBased Service (CBS) system. The maintenanceitems stated herein reflect the latest informationavailable at the time of the printing of thisBooklet, and are subject to change. The mostcurrent maintenance recommendations areavailable from your authorized BMW center.

The performance of certain subsequentmaintenance items or services, as required bythe BMWNew Vehicle Limited Warranty, will bespecified at intervals computed by the BMWService Interval Indicator as follows:� Oil Service: Engine oil should be changed with

the engine at operating temperature.Note: Change oil at least once a year.

All 2011 model year 1, 3 (except 335d seebelow), 5 Series and Z4 vehicles are factory-filledwith BMWHigh Performance Synthetic oils.We recommend BMWHigh Performance 5W-30Synthetic Oil (BMW part number07 51 0 017 866) for regular scheduled engine oilchanges.

The 2011 model year 335d is factory-filled withBMWHigh Performance Synthetic oil.We recommend BMWHigh Performance 5W-30Diesel Synthetic Oil (BMW part number07 51 0 037 195) for regular scheduled engine oilchanges.

BMW recommends that you check your engineoil level whenever you add fuel to your vehicle. If

you need to add oil between oil changes andBMWHigh Performance Synthetic Oil isunavailable, you may top up the oil level with oneof the following approved synthetic oils. Forinformation on checking your engine oil level,refer to your vehicle’s Owner’s Manual.

For gasoline engines: the synthetic oils listedbelow meet BMW’s Long-life rating LL-01:� Castrol Syntec European Formula SAE 0W-30� Mobil 1 SAE 0W-40� Pennzoil Platinum European Formula Ultra

SAE 5W-30� Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based onthe climatic conditions in the region in which younormally drive your BMW. To best determinewhich SAE grade is best suited for your vehicle,contact an authorized BMW center.

If you are unable to obtain BMWHighPerformance Synthetic Oil or an approvedsynthetic oil from the list above, use only asynthetic oil with an API rating of SM or higher.

For the 335d diesel engine: the synthetic oillisted below meets BMW’s Long-life ratingLL-04 (335d only):� Castrol SLX Professional OE SAE 5W-30 Fully

Synthetic (Castrol #06070)

The following maintenance services must beperformed at the mileage/time stated (timeintervals begin from the vehicle’s production date):� Brake Fluid Service: Change brake fluid every

two years, or when specified by CBS.� Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis andmust therefore be replaced at the followingintervals to maximize vehicle fuel economy andminimize exhaust pollution. Replace at120,000 miles (replace every 150,000 milesfor the 128i, 328i, 328i xDrive, 528i, 528ixDrive and Z4 sDrive30i if it is eligible for theCalifornia Emissions Warranty). For the 128iand 328i SULEV (PZEV) models, the oxygensensor must be replaced every 150,000 miles.The replacement of the oxygen sensor isrequired under the terms of the applicableBMW emission system warranties.

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� Spark Plug Service (not shown in CBS).Replace at the following intervals:– 128i, 135i, 328i, 328i xDrive, 335i, 528i,535i, 550i, Z4 sDrive30i: 60,000 miles

– 335is, Z4 sDrive35i, Z4 sDrive35is:45,000 miles

� The engine coolant has a long-term rating anddoes not need to be changed except forsystem repairs.

For your convenience, you may also wish to haveyour BMW center perform any necessaryoperations to fulfill any state inspectionrequirements in your area concurrent with themaintenance services specified above duringother repairs. Should you requestmorefrequentmaintenance service, the cost ofthese services will not be covered by theMaintenance Program.

BMW has applied the most moderntechnological advances not only to the designand production of your vehicle, but also tocomputing of the optimummaintenance intervalfor your type of operations and driving style. YourBMW center has made a substantial investmentin unique BMW special service tools to enableBMW factory trained service technicians toperform quality repairs on your BMW in minimaltime, to help maximize your satisfaction with yourBMW, its longevity, and resale value.

QualityCertification I

For a detailed list of items inspected, refer to theQuality Certification I form provided to the Ownerat time of delivery. A copy of the form is on file atthe selling BMW center.

Fuel Quality (gasoline engines only)

Only use fuels advertised to have adequatedetergency and low alcohol content. Use of fuelswith insufficient detergent and/or excess alcoholcan cause driveability problems that necessitatecleaning intake valves and fuel injection valves,and, when applicable, adjusting the engine idle.We suggest having this work performed by yourauthorized BMW center, perhaps while regularmaintenance is performed. Your BMW center canalso recommend a gasoline additive that willprovide sufficient detergency. While thisrecommended unscheduled maintenance is notrequired in order to maintain the emissionwarranty, cleaning of intake valves or, whenapplicable, fuel injection valves, or adjustment ofengine idle, necessitated by use of inappropriatefuel, it is not covered by warranty because nodefect in material or workmanship or componentfailure is involved.

Note: for diesel fuel please see page 2

Maintenance Summary

The Condition Based Service (CBS) system willdetermine the requirement for performance ofthe maintenance services described on this andthe following page. These services may berequired either individually or in conjunction withother maintenance services.

Standard operations

Maintenance work:� Verify Check Control messages.� Check indicator and warning lights.� Reset CBS display.� Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

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Engine oil

Maintenance work:� Change the engine oil and oil filter. We

recommend BMWHigh Performance 5W-30Synthetic Oil P/N 07 51 0 017 866 (gasolineengines only) or P/N 07 51 0 037 195 (335ddiesel engine only).

� After every 2nd engine oil change: Intake aircleaner: replace air filter element (reducereplacement interval in dusty operatingconditions).

� At every 2nd engine oil change: Replace dieselfuel filter (335d only).

� Parking brake: Check function and pre-burnish(pre-burnishing not applicable for 5 Series andZ4).

Microfilter (not shown in CBS)

Maintenance work:� Replace ventilation microfilter every 2 years

based on the vehicle production date, or inconnection with scheduled brake fluid change.

Front brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness; if

necessary, replace at extra charge.*

Rear brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness; if

necessary, replace at extra charge.*� Parking brake: Check condition, brake lining

thickness and function; if necessary, replace atextra charge.*

*Unless covered byMaintenance Program.

Vehicle check

Maintenance work:� Check operation of horn, headlight flasher and

hazard warning flashers.� Check instrument and control lighting and

heater/air-conditioning blower.� Check lighting system: Turn signals, back-up,

license plate, interior (incl. map, readinglights), glovebox, luggage area lights.

� Safety belts: Check condition and function.� Check windshield wiper and washer jet

positions.� Tires: Check tread depth, wear pattern, outer

condition, inflation pressure. If necessary,correct pressure.

� Reset Tire Pressure Monitor.� Battery: Check state of charge (magic eye) and

charge if required.� Power steering reservoir: Check fluid level

(except Z4).� Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment ofstickers.

� Convertible: Open the convertible top orretractable hardtop. Activate automaticrollover protection system via OBD diagnosticlink.

� Rear-view mirrors.� Coolant: Check fluid level and concentration.� Windshield washer and intensive cleaning

system: Check protection level, fluid level; topif necessary.

� Brake system connections and lines: Checkfor leaks, damage and correct positioning.

� Underbody, incl. all visible parts (i.e.,transmission, rear axle, fuel lines, exhaustsystem): Check for damage, leaks andcorrosion.

� Steering components: Check for clearance,leaks, damage and wear.

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� Final Inspection: Road test with check of:

– Brakes, including burnishing of parking brakepads (burnishing not applicable for 5 Seriesand Z4)

– Steering

– Shock absorbers (visual)

– Transmission

Brake fluid

Maintenance work:� Replace brake fluid.

Spark plugs (not shown in CBS)*

Maintenance work:� Replace spark plugs at the following intervals:– 128i, 135i, 328i, 328i xDrive, 335i, 528i, 535i,550i, Z4 sDrive30i: 60,000 miles or at every 4thengine oil service.

– 335is, Z4 sDrive35i, Z4 sDrive35is:45,000 miles or at every 3rd engine oil service.

*Not applicable for 335d.

Emission Control MaintenanceSchedule

The maintenance schedule as shown is requiredfor the proper functioning of the emission controlsystems for optimum vehicle performance andfuel economy.

Basic Engine

Engine oil As specified by CBS

Engine oil filter As specified by CBS

Fuel System

Air filter Replace at every 2ndEngine Oil Service

Air filter (Z4 only) As specified by CBS

Fuel filter (335d only) At every 2nd engine oilchange

Ignition System(except 335d)

Spark plugs(128i, 135i, 328i, 328ixDrive, 335i, 528i, 535i,550i, Z4 sDrive30i)

60,000 miles

Spark plugs( 335is, Z4 sDrive35i,Z4 sDrive35is)

45,000 miles

Emission ControlComponents

Oxygen sensor 120,000 miles

Oxygen sensor(128i, 328i, 328i xDrive,528i, 528i xDrive,Z4 sDrive30i if eligiblefor the CaliforniaEmissions Warranty)

150,000 miles

Oxygen sensor(SULEV (PZEV) only)

150,000 miles

Oxygen Sensor Service: The oxygen sensordeteriorates strictly on a mileage basis and musttherefore be replaced to maximize vehicle fueleconomy and minimize exhaust pollution.

Evidence ofMaintenanceWork

This BMWService andWarranty InformationBooklet should be presented to your BMWcenter when maintenance is required. Make surethat confirmation of maintenance work is alwaysentered in this Service andWarranty InformationBooklet. You may need this for any warrantyclaims that become necessary, and later on asevidence that your car has been given the correctand regular maintenance that justifies its resaleor trade-in value.

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BatteryCare

If your car is driven only for short distances ofless than 10 miles over a prolonged period oftime, without an occasional drive at highwayspeeds, the engine’s charging system will notmaintain the battery. Insufficient use of thevehicle could result in short term startingproblems and, in the long term, could damagethe battery.

In case the car is not operated for several weeks,it is advisable to:� consider using a proper trickle charger,

following the charger manufacturer’sinstructions, to maintain the battery’s state ofcharge; or

� consult your BMW center regarding batteryremoval. Once removed, the battery must becharged and stored in a cool, dry place whereit can be protected from freezing. If the batterywill be stored for over 3 months, it must berecharged every 3 months, or else it willbecome damaged and useless.

Please consult with your BMW center for furtherguidance and information.

Corrosion Protection

Extensive corrosion protection measuresimplemented by BMW nowmake it possible tooffer a 12-year unlimited mileage anti-corrosionwarranty against rust perforation on your vehicleprovided that the vehicle is maintained inaccordance with the provisions of the NewVehicle Limited Warranty as outlined in theWarranty Section of this Booklet (page 32).

The major degree of corrosion protection is dueto the electrophoretic dip painting process whichcathodically deposits paint particles on all bodyparts, attracting paint particles into the minutestcavities or seams. Body parts are designed toprovide optimum corrosion protection.

During manufacture, metal exterior body partsreceive an additional corrosion protection coat.Hood, trunk, doors and other body parts arecoated with PVC and sealed from the outside.

All floor panels receive a resilient coating of PVCfor maximum protection against damage due tostones, etc.

Corrosion protection materials tested over manyyears are applied to the surfaces of cavities andto the entire underside of the vehicle during andafter assembly.

For additional information on the 12-yearunlimited mileage anti-corrosion warranty seethe Warranty Section of this Booklet (page 33).

Restoring corrosion protection

Please take care that anti-corrosion material isreplaced when your car is repaired after body orchassis damage.

BMWNAwill not accept any liability for anyparts and accessories not approved byBMW.

Underbodymaintenance

The underbody has to be cleaned at least once ayear, in Spring, with plain water in order toremove mud, chemical sediments and otherdeposits. If those materials are not removed,corrosion (rust) will occur on metal components.

Your BMW center will do this anti-corrosionservice for you.

Do not apply additional undercoating orrust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter or heatshields. During driving, the substance used forundercoating could overheat and cause a fire.

BMWRoadside Assistance

TheBMWRoadside Assistance Programreflects BMW’s commitment to yourcomplete satisfaction with the BMWownership experience.

It is available for U.S. version BMWs in all50 states, Canada, and Puerto Rico 24 hours aday, 365 days a year.

It is a valuable benefit provided to you at noadditional cost. (Subject to certain limitations andexclusions noted on page 25).

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The BMWRoadside Assistance Program is not awarranty and does not affect your rights underthe New Vehicle Limited Warranty.

Services provided by a third-party businesspartner.

Owner’s Eligibility

You are covered if your vehicle is:� A new BMW automobile, distributed by

BMWNA, and purchased at an authorizedBMW center, OR;

� A new BMW automobile, purchased under theBMWNA European Delivery Plan, OR;

� A new, U.S. version, BMW automobilepurchased under the Diplomatic or MilitarySales programs, operated in any of the50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by anyauthorized driver.

Protection:

New BMWs— Protection is provided for4 years/unlimited miles. NOTE: This does notaffect warranty coverage which remains at4 years/50,000 miles.Certified Pre-Owned BMWs— 6 years/unlimitedmiles from the original in-service date.

Getting Started

A Roadside Assistance card can be found insideyour vehicle portfolio. It contains the 24-hourtoll-free number for Roadside Assistance.

For your convenience, a decal which shows thesame information as the Roadside Assistancecard has been affixed to the tool kit cover on thetrunk lid and on the driver’s side top corner of thewindshield.

Calling ForAssistance

The toll-free BMWRoadside Assistance number(1 800 332-4269) is answered by a BMWRoadside Assistance service representative. Inorder for you to receive quick and reliableservices, it is essential that you provide detailedand accurate information to the servicerepresentative.

Be prepared to give:� Your name and address.� Your complete Vehicle Identification Number

(found on your vehicle registration, or on thebottom driver’s side of your windshield).

� Model description of your vehicle.� License plate number of your vehicle.� Vehicle location (including nearby crossroads/

intersections, highway mile markers, streetnumbers, landmarks, etc.)

� Location you are calling from (including atelephone number where you can be reached).If you are calling from a public phone, waitthere for the return call. Do not leave thislocation without informing the RoadsideAssistance service representative.

� A description of your vehicle’s problem.Specific and accurate information will enablethe Roadside Assistance servicerepresentative to provide the proper help.

EmergencyValet Service. Should there be aneed beyond BMWRoadside Assistance,Emergency Valet service will provide a personalassistant who will help in every way to get you toyour final destination. Emergency Valet servicewill help you locate a rental car or taxi agency,hotel or even help procure airline reservations. Inthe event of an emergency, this service will assistyou in getting information out to the proper partywhether it is business or personal. If we areunable to contact one of your party, the messagerelay service will document the information, andwill make reasonable efforts to deliver themessage to the message recipient.

Personal Trip Routing. Leave the planning tous. Simply give one of our Roadside Assistanceservice representatives a call, and we will provideyou with a detailed, easy to read, computerizedtrip itinerary and companion map package.Please allow up to two weeks to process yourrequest.

Services

From the information you provide, the BMWRoadside Assistance service representative willdetermine the type of help required.

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Dispatch Service

A service provider will be dispatched to the siteof your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such asflat tires, dead batteries, and out of fuelconditions is provided up to a maximum of$100.00 per incident by BMWRoadsideAssistance.

The cost for parts and fuel, when used on-site,are the responsibility of the owner/driver. TheNew Vehicle Limited Warranty does not cover anyof the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entrysystem, which cannot be bypassed by traditionallocksmith methods without significant damage toyour vehicle. However, in the event that you findyourself locked out, a simple telephone call toRoadside Assistance will help you get back onthe road. A representative will help you findtransportation or arrange towing service to thenearest BMW center. Related towing costs will becompensated up to $100.00 per incident. You, orthe person driving your vehicle, are responsiblefor any expenses related to replacement keys.

Towing Service

In the event of a mechanical breakdown normallycovered under the New Vehicle Limited Warranty,your vehicle will be transported (at no cost) to thenearest authorized BMW center. Your vehicle isalso covered in the event of an accident orcollision.

If a breakdown occurs after normal businesshours, your vehicle will be transported to a securelocation and transported to the nearestauthorized BMW center on the next businessday.

If you request that the vehicle be taken to alocation other than the nearest authorized BMWcenter, any additional expense will be yourresponsibility.

However, you may request (at no cost) to betaken to a different BMW center as long as it iswithin 50 additional miles of the “nearest” BMWcenter.

Towing requests for vehicles disabled because ofcasualty, fire, act of God, or violation of law(federal, state or local) are provided at theexpense of the owner/driver.

If it is necessary for you to have your vehicletowed through your own arrangements, youmust contact BMWRoadside Assistance forprior authorization and instructions on claimprocedures. All claims must be submitted withinsixty (60) days of the disablement or occurrence,accompanied by the original receipts. Claimsreceived after that time period may bedishonored and are subject to the full discretionof BMWRoadside Assistance. If BMWRoadsideAssistance is not contacted for “prior”authorization, the maximum coverage for towingis $100.00.

Sign-and-Drive

Typically, if you are within the terms of yourwarranty, the services you receive under theBMWRoadside Assistance program will notrequire payment. In most cases, you will simplysign a receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided formechanical breakdowns as follows:� Breakdowns that are warranty related, and;� Must occur in excess of 100 miles from the

driver’s primary residence, and;� Repairs cannot be completed during normal

business hours on the same day ofbreakdown.

Reimbursements will be made for meals, lodging,car rentals, and alternate transportation to bringthe driver and the BMW automobile togetherafter the vehicle has been repaired by anauthorized BMW center. Original receipts mustaccompany all reimbursement requests.

Trip interruption coverage is limited to $1,000.00per incident, for a maximum of five days perincident.

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Always contact BMWRoadside Assistance fortrip interruption benefits. They will assist inmaking all the necessary arrangements.

CarRental Discounts

Discounts are available from several car rentalcompanies. Benefits may vary with eachcompany and location, and are subject to changewithout notice.

Simply use the following information to receiveyour discount:

Avis�:Discount Code: B7697751 800 331-1212

Budget�:Discount Code: T4643311 800 527-0700

Enterprise�:Discount Code: NA241091 800 RENT-A-CAR

Hertz�:Discount Code: CDP#16463381 888 204-0234

Exclusions

Specifically excluded from coverage are:� Fines, taxes, or impound towing fees caused

by a violation of local or state law.� Expenses related to extreme adverse weather

conditions, including, but not limited to, floods,hurricanes and tornadoes (removal from water,snow, ice, etc.).

� Expenses for the removal of snow tires andmounting or removal of snow chains.

CustomerAssistance Information

Your satisfaction with our product and theservices provided by authorized BMW centers isof great importance to us. We take pride in ourproduct, as does the BMW center who servicesit. If you should ever have a question regardingyour BMW center’s service or your BMW’sperformance, we recommend that you contactyour authorized BMW center.

When contacting an authorized BMW center, wesuggest that, depending upon the nature of yourcontact, you discuss it with either the Sales,Service, or Parts Manager.

As all matters are resolved at the BMW centerlevel, it is important that they be given theopportunity to provide a solution. Should you feelthat you were not provided with the properresponse, we urge you to contact the GeneralManager or BMWCenter Operator.

Despite the best intentions of all parties, amisunderstanding may occur between you andyour BMW center. Should this occur and yourequire further assistance, please contact theBMWNA Customer Relations and ServicesDepartment at:

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

When contacting us, we ask that you provide thefollowing information:� Your name, address and telephone number� Vehicle Identification Number (last seven

digits)� Vehicle delivery date� Vehicle mileage� Selling BMW center’s name� Servicing BMW center’s name� Description of the problem

A BMWNA Customer Relations and ServicesRepresentative will carefully review all the factsinvolved and let you know what further action willbe taken in conjunction with your BMW center.Please remember: the first step in resolving acomplaint is to contact the authorized BMWcenter that performed the work on your vehicle.They have the necessary equipment and thepersonnel to achieve this goal.

We are confident that every effort will be made toensure your satisfaction.

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CustomerAssistance - Notification

During a specific period (for example, the earlierof 12 months or 12,000 miles, though this periodvaries by state), some states require us or ourauthorized BMW center, to repair in a reasonablenumber of attempts, any defect or conditionwhich substantially impairs the use, value, orsafety of a new vehicle sold, leased or registeredin that state.

A reasonable number of attempts is generallydefined as (i) four or more attempts to repair thesame defect (the number of attempts vary bystate) or (ii) the vehicle is out of service by reasonof one or more repair(s) for more than acumulative total of 30 days (this period varies bystate), except for delays created by conditionsbeyond our control.

If we are unable to correct a defect or conditioncovered by these statutes in a reasonablenumber of attempts, we may be obligated eitherto replace the vehicle or reimburse the owner/lessee in an amount equal to the purchase priceor lease payments paid by the owner/lessee, lessthe amount directly attributable to use of thevehicle by the owner/lessee.

You should sendwritten notification directlyto BMWofNorth America, LLC of theexistence of an alleged defect. Sendwrittencommunication to the CustomerRelationsand Services Department address listedbelow.

BMW of North America, LLCCustomer Relations and Services Department

P.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

IMPORTANT: IF THIS VEHICLE HAS A DEFECTTHATSUBSTANTIALLYAFFECTS ITS USE,VALUE OR SECURITY, ORTHATMAYCAUSEDEATH OR SERIOUS BODILY INJURY IFDRIVEN, ANDWAS PURCHASED, LEASED ORREGISTERED IN NEW JERSEY, YOUMAYHAVETHE RIGHTUNDERTHE LEMON LAW INTHESTATE OF NEW JERSEYTO A REFUND OFTHE PRICE OF PURCHASE ORTOYOURLEASE PAYMENTS.

Here is a summary of your rights:

1. To qualify for compensation under the NewJersey lemon law, you must give themanufacturer or your dealer opportunity torepair or correct the defect of the vehiclewithin the terms of protection under thelemon law, which are the first 24,000 miles ofoperation or two years after the date oforiginal date of delivery or whichever comesfirst.

2. If the manufacturer or your dealer cannot fixor correct the defect within a reasonableamount time, you may have the right to returnthe vehicle and receive a full refund, less adiscount for the use of the vehicle.

3. If it is assumed that the manufacturer or yourdealer cannot repair or correct the defect andif the same defect continues to substantiallyexist after that the manufacturer has receiveda notice of the defect, sent by certified mailwith return receipt, and has had a finalchance to correct the defect or conditionwithin 10 days of receiving the notice. Thisnotice must be received by the manufacturerwithin the terms of protection and can onlybe given after (i) the manufacturer or yourdealer has attempted two or more times tocorrect the defect; (ii) the manufacturer oryour dealer has attempted, at least once, tocorrect the defect if the defect is one whichcan cause death or serious bodily injury if thevehicle is operated; or (iii) the vehicle hasbeen out of service for repairs by a total of 20calendar days accumulation or more, or in thecase of a rolling motorized house(motorhome) 45 days or more.

4. If the same defect substantially continues toexist after the manufacturer has had the lastopportunity to repair or correct the defect,you may file a claim for compensation underthe New Jersey lemon law.

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FOR COMPLETE INFORMATION ABOUTYOURRIGHTS AND RESOURCES UNDERTHIS LAW,INCLUDINGTHEMANUFACTURER’SADDRESS FOR NOTIFICATION OFTHEDEFECT, PLEASE CONTACT: NEW JERSEYDEPARTMENTOF LAW AND PUBLIC SAFETY,DIVISION OF CONSUMER AFFAIRS, LEMONLAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, PHONENUMBER: 1 973 504-6226

IMPORTANTE: SI EL VEHÍCULOTIENE UNDEFECTO QUE AFECTE DEMANERASUSTANCIAL SU USO, VALOR O SEGURIDAD,O QUE PUEDA CAUSAR LAMUERTE OLESIONES CORPORALES GRAVES SI SEMANEJA, YSE COMPRÓ, ARRENDÓ OREGISTRÓ EN NUEVA JERSEY, PUEDETENERDERECHO EN LOSTÉRMINOS DE LA LEYSOBRE DEFECTOS CONOCIDA COMO�LEMON LAW� DEL ESTADO DE NUEVAJERSEYA UN REEMBOLSO DEL PRECIO DECOMPRA O DEL PAGO DELARRENDAMIENTO.

Aquí le damos un sumario de sus derechos:

1. Para tener derecho a una indemnización enlos términos de la �Lemon Law� de NuevaJersey, debe dar el fabricante o a suconcesionaria la oportunidad de reparar ocorregir el defecto del vehículo dentro de losplazos de protección que establece esta ley,que son las primeras 24,000 millas deoperación o dos años a partir de la fecha deentrega original, lo que ocurra primero.

2. Si el fabricante o su concesionaria no puedenarreglar o corregir el defecto en un plazorazonable, puede tener derecho a devolver elvehículo y recibir un reembolso íntegro,menos un descuento por el uso del vehículo.

3. Se da por sentado que el fabricante o suconcesionaria no pueden reparar o corregir eldefecto si el mismo defecto continúaexistiendo de manera sustancial después deque el fabricante ha recibido una notificacióndel defecto enviada por correo certificadocon acuse de recibo, y ha tenido un últimaoportunidad de corregir el defecto oproblema en los 10 días posteriores a larecepción de la notificación. Esta notificacióndebe ser recibida por el fabricante dentro delos plazos de protección y sólo se puede dardespués de que (i) el fabricante o suconcesionaria han intentado dos o másveces corregir el defecto, (ii) el fabricante osu concesionaria han intentado, al menosuna vez, corregir el defecto si este puedecausar la muerte o lesiones corporalesgraves si se maneja el vehículo, o (iii) elvehículo ha estado fuera de servicio porreparaciones un total de 20 días calendario omás, o en el caso de una casa rodantemotorizada (casa rodante), 45 días o más.

4. Si el mismo defecto sigue existiendo demanera sustancial después de que elfabricante ha tenido la última oportunidad dereparar o corregir dicho defecto, puedepresentar una reclamación de indemnizaciónen los términos de la �Lemon Law� de NuevaJersey.

SI DESEA MÁS INFORMACIÓN ACERCA DESUS DERECHOSYRECURSOS EN LOSTÉRMINOS DE ESTA LEY, INCLUIDA LADIRECCIÓN DEL FABRICANTE PARANOTIFICACIONES DE DEFECTOS, ESTOSSON LOS DATOS DE CONTACTO: NEWJERSEYDEPARTAMENTOF LAW AND PUBLICSAFETY, DIVISION OF CONSUMER AFFAIRS,LEMON LAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, TELÉFONO:1 973 504-6226

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BBBAuto Line

If your concern is still not resolved to yoursatisfaction, BMWNA offers additionalassistance through BBB AUTO LINE inARKANSAS, CALIFORNIA, GEORGIA, IDAHO,IOWA, KENTUCKY, MARYLAND,MASSACHUSETTS, MINNESOTA,PENNSYLVANIA, OHIO, and VIRGINIA. BBBAUTO LINE is a dispute resolution programadministered by the Council of Better BusinessBureaus. BBB AUTO LINE resolves disputesthrough mediation or arbitration. Mediation is aninformal proceeding whereby a neutral third party(mediator) helps the parties to find an acceptableresolution. Arbitration is also an informalproceeding in which an impartial third partyrenders a decision after a hearing at which bothparties have an opportunity to be heard. You canselect mediation or arbitration or both.

The program is free of charge to you, theconsumer, but there are some minimumrequirements for participation in the program.Please contact BBB AUTO LINE at the addressor phone number listed below for more details:

BBB AUTO LINE4200Wilson Boulevard, Suite 800Arlington, VA 222031 800 955-5100

If you wish to use the program and you qualify forparticipation, you will be required to provide thefollowing information:� Your name and address� The Vehicle Identification Number (VIN)� The make, model and year of your vehicle� A description of the problem with your vehicle

BBB AUTO LINE will also ask you for otherinformation that may help resolve your concerns,such as the purchase price of your vehicle, anymileage at the time of purchase, the currentmileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claimhas been filed. If you decide to arbitrate, you mayattend the hearing in person or by telephone. Youmay bring witnesses and give supportingevidence. You may also submit your claim inwriting and ask for a decision on the documentsyou submit, without attending a hearing. BBBAUTO LINE will usually render a decision within40 days from the time you file your complaint.The decision is binding on BMWNA if youdecide to accept it. BMWNAmust comply withthe decision within the time frame specified bythe arbitrator.

Important:You must use BBB AUTO LINEbefore asserting in court any rights or remediescreated by the Magnuson Moss Warranty Act,(The Act) 15 U.S.C. Sec. 2301, et seq. You mayalso be required to use BBB AUTO LINE beforeseeking remedies under your state’s Lemon Law.If you choose to seek redress by pursuing rightsand remedies not created byTitle 1 of MagnusonMoss Warranty Act, prior resort to the BBBAUTO LINE is not required by any provision ofthe Act.

California Residents

1. BMWOF NORTH AMERICA, LLC (BMWNA)participates in BBB AUTO LINE, a mediation/arbitration program administered by theCouncil of Better Business Bureaus [4200Wilson Boulevard, Arlington, Virginia 22203]through local Better Business Bureaus. TheArbitration Certification Program of theCalifornia Department of Consumer Affairshas certified BBB AUTO LINE and BMW.

2. If you have a problem arising under aBMWNA written warranty, we encourage youto bring it to our attention. If we are unable toresolve it, you may file a claim with BBBAUTO LINE. Claims must be filed with BBBAUTO LINE within six (6) months after theexpiration of the warranty.

3. To file a claim with BBB AUTO LINE, call1 800 955-5100. There is no charge for thecall.

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4. In order to file a claim with BBB AUTO LINE,you will have to provide your name andaddress, the brand name and VehicleIdentification Number (VIN) of your vehicle,and a statement of the nature of yourproblem or complaint. You will also be askedto provide: the approximate date of youracquisition of the vehicle, the vehicle’scurrent mileage, the approximate date andmileage at the time any problem(s) were firstbrought to the attention of BMWNA or one ofour dealers, and a statement of the relief youare seeking.

5. BBB AUTO LINE staff may try to help resolveyour dispute through mediation. If mediationis not successful, or if you do not wish toparticipate in mediation, claims within theprogram’s jurisdiction may be presented toan arbitrator at an informal hearing. Thearbitrator’s decision should ordinarily beissued within 40 days from the time yourcomplaint is filed; there may be a delay of7 days if you did not first contact BMWNAabout your problem, or a delay of up to30 days if the arbitrator requests aninspection/report by an impartial technicalexpert or further investigation and report byBBB AUTO LINE.

6. You are required to use BBB AUTO LINEbefore asserting in court any rights orremedies conferred by California Civil CodeSection 1793.22. You are not required to useBBB AUTO LINE before pursuing rights andremedies under any other state or federal law.You are also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated byTitle I of the Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22 or Title I of theMagnuson-Moss Warranty Act, resort toBBB AUTO LINE is not required by thosestatutes.

7. California Civil Code Section 1793.2(d)requires that, if BMWNA or its representativeis unable to repair a new motor vehicle toconform to the vehicle’s applicable expresswarranty after a reasonable number ofattempts, BMWNAmay be required toreplace or repurchase the vehicle. CaliforniaCivil Code Section 1793.22(b) creates apresumption that BMWNA has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within 18 months from deliveryto the buyer or 18,000 miles on the vehicle’sodometer, whichever occurs first, one ormore of the following occurs:

• The same nonconformity [a failure toconform to the written warranty thatsubstantially impairs the use, value or safetyof the vehicle] results in a condition that islikely to cause death or serious bodily injuryif the vehicle is driven AND thenonconformity has been subject to repairtwo or more times by BMWNA or its agentsAND the buyer or lessee has directlynotified BMWNA of the need for the repairof the nonconformity; OR

• The same nonconformity has been subjectto repair 4 or more times by BMWNA or itsagents AND the buyer has notified BMWNAof the need for the repair of thenonconformity; OR

• The vehicle is out of service by reason ofrepair of nonconformities by BMWNA or itsagents for a cumulative total of more than30 calendar days after delivery of the vehicleto the buyer.

NOTICETOBMWNAASREQUIREDABOVESHALLBESENTTOTHE FOLLOWINGADDRESS:

BMWofNorth America, LLCCustomerRelationsandServicesDepartment

P.O. Box 1227Westwood, NJ 07675-1227

1 800 831-1117customerrelations@bmwusa.com

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8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement formoney paid to repair a vehicle or otherexpenses incurred as a result of a vehiclenonconformity, repurchase or replacement ofyour vehicle and compensation for damagesand remedies available under BMWNA’swritten warranty or applicable law.

9. The following remedies may not be sought inBBB AUTO LINE: punitive or multipledamages, attorney’s fees, or consequentialdamages other than as provided in CaliforniaCivil Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBBAUTO LINE arbitrator. If you reject thedecision, you will be free to pursue furtherlegal action. The arbitrator’s decision andany findings will be admissible in a courtaction.

11. If you accept the arbitrator’s decision,BMWNA will be bound by the decision, andwill comply with the decision within areasonable time not to exceed 30 days afterwe receive notice of your acceptance of thedecision.

12. Please call BBB AUTO LINE at1 800 955-5100 for further details about theprogram. IDAHO Residents IMPORTANT: IFTHIS VEHICLE IS DEFECTIVE, YOUMAYBE ENTITLED UNDERTHE STATE’SLEMON LAWTO REPLACEMENTOF ITORA REFUND OF ITS PURCHASE PRICE ORYOUR LEASE PAYMENTS. HOWEVER, TOBE ENTITLEDTO REFUND ORREPLACEMENT, YOUMUSTFIRSTNOTIFYTHE MANUFACTURER, ITSAGENT, OR ITS AUTHORIZED DEALER OFTHE PROBLEM INWRITING AND GIVETHEM AN OPPORTUNITYTO REPAIR THEVEHICLE. YOU ALSO HAVE A RIGHTTOSUBMITYOUR CASETOTHE CONSUMERARBITRATION PROGRAMWHICHTHEMANUFACTURERMUSTOFFER IN THISSTATE.

Special Programs

SOMETIMESBMWOFNORTHAMERICA,LLC (BMWNA)OFFERSASPECIALADJUSTMENTPROGRAMTOPAYALLORPARTOFTHECOSTOFCERTAINREPAIRSBEYONDTHETERMSOFTHEWARRANTY.CHECKWITHYOURBMWCENTERTODETERMINEWHETHERANYADJUSTMENTPROGRAM ISAPPLICABLETOYOURMOTORVEHICLE.

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Overview of BMWLimitedWarranties

Your vehicle has been specifically adapted and designed tomeet the particular operatingconditions and homologation requirements in your country and continental region in order todeliver the full BMWdriving pleasure while the vehicle is operated under those conditions. If youwish to operate your vehicle in another country or region, youmaybe required to adapt yourvehicle tomeet different prevailing operating conditions and homologation requirements.Youshould also be aware of any applicable warranty limitations or exclusions for such country orregion. In such case, please contact the CustomerRelations and Services Department forfurther information.

The BMW limitedwarranties apply only to U.S.-specification BMWvehicles and is valid onlywhen repairs are performed at an authorized U.S. BMWcenter, subject to all applicableexclusions or limitations. All otherU.S.-specification programs such as Roadside Assistanceand theMaintenance Programs are also valid only in the U.S.

*The California Emissions Control System Limited Warranty applies to all 2011 U.S.-specification BMWvehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont or Washington. The California Emissions Control SystemLimited Warranty also applies to 2011 SULEV (PZEV) models registered in Oregon, Pennsylvania andWashington. The SULEV (PZEV) models registered in California, Connecticut, Maine, Maryland, Massa-chusetts, New Jersey, New Mexico, New York, Rhode Island and Vermont have different emissions war-ranty coverage; please refer to the SULEV (PZEV) section beginning on page 48.

¹Refer to the California Emission Warranty Parts List on page 42, or page 47 for specific coverage.

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NewVehicle LimitedWarranty—2011Models (Valid Only in theU.S.A. and Puerto Rico)

Warrantor

BMW of North America, LLC (BMWNA) warrants2011 U.S.-specification vehicles distributed byBMWNA or sold through the BMWNA EuropeanDelivery Program against defects in materials orworkmanship to the first retail purchaser, andeach subsequent purchaser.

Warranty Period

The warranty period is 48 months or50,000 miles, whichever occurs first.

WarrantyBegins

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

WarrantyCoverage

To obtain service under this warranty, the vehiclemust be brought, upon discovery of a defect inmaterial or workmanship, to the workshop of anyauthorized BMW center in the United States orPuerto Rico, during normal business hours. TheBMW center will, without charge for parts orlabor, either repair or replace the defective part(s)using new or authorized remanufactured parts.The decision to repair or replace said part(s) issolely the prerogative of BMWNA. Parts forwhich replacements are made become theproperty of BMWNA.

In all cases, a reasonable time must be allowedfor warranty repairs to be completed after thevehicle is received by the BMW center.

SafetyBeltWarranty - Kansas

Safety belts are covered under the BMWNewVehicle Limited Warranty for defects in materialor workmanship for a period of 10 years,unlimited mileage from the date of purchase. Inorder to be eligible for this coverage, the vehicle

must be a new car retailed in the State of Kansasand the repair performed by an authorized BMWcenter in Kansas.

Other Items

Wheel alignment, balancing and wiper bladeinserts are covered up to 2,000 miles.

Itemswhich are subject to wear and tear ordeterioration due to driving habits orconditions, such as brake pads/linings, brakediscs, clutch disc, pressure plate, filters,upholstery, trim and chrome items, paintfinish, drive belts, glass, and similar items,are specifically limited to defects inmaterialorworkmanship.

This warranty does not apply to the following:

Damage which results from negligence, improperoperation of the vehicle, improper repair, lack ofor improper maintenance, environmentalinfluences, flood, accident or fire damage, roadsalt corrosion, or use of improper orcontaminated fuel.

Damage to the engine, transmission or anyrelated component caused by improper shiftingof the transmission.

Maintenance services and parts when replacedduring maintenance such as spark plugs(gasoline engines only), lubricants, fluids, enginetune-up parts, replacement of filters, coolant,and refrigerant.

Failure to maintain the vehicle properly inaccordance with the instructions in the Owner’sManual or the Service section of this Statement,that results in the failure of any part of the vehicle.

Modification of the vehicle or installation of anyperformance accessories or componentsattached to the vehicle which alters the originalengineering and/or operating specifications orwhich result in damage to the other originalcomponents, electrical interference, electricalshort, radio static, water leaks and wind noise.

Tires are warranted by their respectivemanufacturer as detailed in the applicable tiremanufacturer’s warranty statements. Instructionsfor proper tire care and maintenance arecontained in the Owner’s Manual. Should you

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experience difficulty in obtaining warranty servicefrom a tire manufacturer, your authorized BMWcenter will assist you in resolving the difficulty.

Non-genuine BMWParts —While you may electto use non-genuine BMW parts for maintenanceor repair services, BMWNA is not obligated topay for repairs that include non-genuine BMWparts or for any damage resulting from the use ofnon-genuine parts.

BMWNAwill not accept any liability for anyparts and accessories not approved byBMW.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. BMWNAHEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

LimitedWarranty—RustPerforation 2011Models

BMW of North America, LLC (BMWNA) warrantsthis original vehicle against defects in materialsor workmanship which will result in rustperforation of the vehicle body for a period of12-years unlimited mileage. Coverage begins onthe date of first retail sale or the date the vehicleis first placed into service as a salesdemonstrator, Aftersales Mobility Program (AMP)Vehicle or company vehicle, whichever is earlier.

To obtain service under this warranty, the vehiclemust be brought, upon discovery of any rustperforation, to the workshop of any authorizedBMW center. This BMW center will, withoutcharge for parts or labor, either repair or replacethe defective part(s). The decision to repair orreplace said part(s) is solely the prerogative ofBMWNA. Parts for which replacements aremade become the property of BMWNA.

BMW of North America, LLC (BMWNA) makesno other express warranty on this product exceptthe new car warranty or the warranty as to theemission control system. THE DURATION OFANY IMPLIEDWARRANTIES, INCLUDINGTHEIMPLIEDWARRANTYOFMERCHANTABILITY,IS LIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

BMWOF NORTH AMERICA, LLC (BMWNA)HEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

This warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state. Any legal claim or action arisingfrom any express or implied warranty containedherein must be brought within 12 months of thedate it arises.

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This warranty does not apply to damagecaused by negligence, improper accidentdamage repairs, or improper use.

BMWNAwill not accept any liability for anyparts and accessories not approved byBMW.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

Federal Emissions SystemDefectWarranty (Valid only in the U.S.A.and Puerto Rico)

This warranty applies only to U.S.-specificationvehicles distributed by BMW of North America,LLC (BMWNA) or sold through the BMWNAEuropean Delivery Program.

In accordance with the defect warrantyprovisions of section 207(b) of the Clean Air Act,BMWNA warrants to the first retail purchaser,and each subsequent purchaser, that the car (a)was designed, built and equipped so as toconform, at the time of sale, with all regulationsof the U.S. Environmental Protection Agencyapplicable at the time of manufacture and (b) isfree from defects in materials and workmanshipwhich would cause it to fail to conform withapplicable regulations for a period of 2 years or24,000 miles, whichever occurs first, except forspecific emission control components (as listedon page 37), for which the warranty period is8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

Warranty claims must be made as soon asreasonably possible after a defect is discovered.To make a claim, the car must be brought to anyauthorized BMW center during normal businesshours.

The BMW center will, without charge for parts orlabor (including diagnosis), either repair orreplace the defective part, if any. The decisionwhether to repair or replace said parts is solelythe prerogative of BMWNA and must beexpected to correct the failure of the warrantedpart. Parts for which replacements are madebecome the property of BMWNA. In all cases, areasonable time must be allowed for warrantyrepairs to be completed after the car is receivedby the BMW center.

For assistance in determining which specificparts or components of your vehicle are coveredunder this warranty, please contact your BMWcenter.

It is the owner’s responsibility to have allscheduled inspection and maintenance servicesperformed (at the owner’s expense), asprescribed in the maintenance schedule for theBMW Emission Control System. Service intervalsare computed by the onboard BMW serviceinterval indicator and displayed on the instrumentpanel. The instructions for proper maintenanceand use can be found in the Owner’s Manual. It isstrongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems becertified BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than certified BMWService Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center or a warrantyreplacement part is not reasonably available(within 30 days), repairs may be performed at anyavailable service establishment using anyequivalent part. BMWNA will reimburse theowner for such emergency repairs (includinglabor, parts and diagnosis not to exceedBMWNA rates for labor, parts, and diagnosis insaid area) that are covered under this warranty.Replaced parts and paid invoices must bepresented at a BMW center as a condition ofreimbursement for emergency repairs notperformed by a BMW center.

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The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof the emission control system. If other thancertified BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

However, the use of non-genuine BMWreplacement parts or non-EPA certified partsdoes not invalidate the warranty on othercomponents, unless non-genuine BMW parts ornon-EPA certified parts cause damage towarranted parts.

What is not covered

This warranty does not cover malfunctionscaused by any of the following: accident, flood,misuse, improper adjustment, modification,alteration, tampering, disconnection, improper orinadequate maintenance. For gasoline engines,the use of leaded fuel or fuels containing morethan 10% ethanol, or other oxygenates with morethan 2.8% oxygen by weight (i.e., more than 15%MTBE or more than 3%methanol plus anequivalent amount of co-solvent). For dieselengines, the use of leaded fuel or fuels other thanas specified in the Owner’s Manual.

The replacement of maintenance parts, such asspark plugs (gasoline engines only), filters andsimilar items used in required maintenanceservices, the repair or replacement ofmaintenance parts beyond the first requiredinspection/maintenance, or if the part has beenreplaced earlier for reasons other than it beingdefective.

The car or any part of the car, unless a failurecauses the car to fail to conform to applicableemission regulations.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be read, or if the car has beendeclared a total loss or sold for salvage purposes.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

BMWNA HEREBYEXCLUDES INCIDENTALAND CONSEQUENTIAL DAMAGES,INCLUDING LOSS OFTIME, INCONVENIENCE,OR LOSS OF USE OFTHE VEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY,APPLICABLETOTHIS PRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you. Additionally, ifyou are a California, Connecticut, Maine,Maryland, Massachusetts, New Jersey, NewMexico, NewYork, Oregon, Pennsylvania, RhodeIsland, Vermont orWashington resident and yourvehicle is registered in that state, your vehicle iseligible for California Emissions Warrantycoverage.

These federal warranty provisions also apply toall vehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

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Federal Emissions PerformanceWarranty (Valid only in the U.S.A.and Puerto Rico)

In those states and jurisdictions that haveestablished periodic vehicle emissions tests toencourage proper vehicle maintenance andrequire the car to pass an emissions testapproved by the U.S. Environmental ProtectionAgency and:

1. The car was distributed by BMW of NorthAmerica, LLC (BMWNA), or sold through theBMWNA European Delivery Program; and

2. The car has been maintained and operated inaccordance with the instructions for propermaintenance and use set forth in the Owner’sManual supplied with the car; and

3. The car fails to conform to the applicableemissions standards of the EPA as judged byan EPA approved emissions test; and

4. The failure to conform results or will result inthe owner of the car having to bear a penaltyor other sanction (including the denial of theright to use the car) under local state orfederal law if the non-conformity is notremedied within a specified period of time.

Then, in accordance with the provisions ofsection 207(b) of the Clean Air Act, BMWNAwarrants that if the car is eligible for coverageunder this warranty, any non-conformities in thecar, which cause it to fail an EPA-approvedemissions test will, without charge for parts orlabor (including diagnosis), be adjusted, repaired,or replaced, at the option of BMWNA to properspecifications, in order to make the car complywith applicable emissions standards. Thedecision to adjust, repair or replace parts is solelythe prerogative of BMWNA and must reasonablybe expected to correct the failure of thewarranted part.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,

whichever is earlier. This warranty continues for aperiod of 2 years or 24,000 miles, whicheveroccurs first, except for specific emissions controlcomponents (as listed on page 37), for which thewarranty period is 8 years or 80,000 miles,whichever occurs first.

This warranty is made subject to the terms andconditions that apply to the Emission ControlSystemWarranty and the New Vehicle LimitedWarranty.

No claim under this warranty will be denied onthe basis of use of a properly installed EPAcertified emission part for maintenance andrepair.

A vehicle manufacturer may deny an emissionperformance warranty claim on the basis of anuncertified replacement part used in themaintenance or repair of a vehicle only if thevehicle manufacturer presents evidence that theuncertified replacement part is either defective inmaterials or workmanship or not equivalent froman emission standpoint to the original equipmentpart.

Maintenance, replacement, or repair ofemission control devices and systemsmaybeperformed by any automotive repairestablishment or individual using anycertified part.

Immediately after the car has failed an EPAapproved emission short test, your claim can bemade at any authorized BMW center. The BMWcenter will honor or deny your claim within thetime period specified by local or state laws (not toexceed 30 days), to avoid further penalties orsanctions. If the claim is denied, the BMW centerwill notify you in writing of the reason(s). TheBMW center is required by law to honor the claimif notice of denial is not received by the ownerwithin the specified time period.

You may obtain further information concerningthe emission warranties, or report violations ofwarranty terms, by contacting the Director, FieldOperations and Support Division (6406J),Environmental Protection Agency, 401 M Street,SW, Washington, D.C. 20460.

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The following systems are covered by theFederal Emission Performance Warranty for aperiod of 2-years or 24,000 miles, whicheveroccurs first. The specific systems may varyaccording to model; therefore, all of the systemslisted may not be used on your vehicle. Forassistance in determining which systems andspecific components within these systems applyto your vehicle, please contact your BMW center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATIONSYSTEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUSTSYSTEM

ENGINE EMISSION CONTROL SYSTEMSENSORS/DEVICES

ONBOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATEDWITHTHEABOVE SYSTEMS

The following components and/or systems are/iscovered under the Federal Emission Warranty fora period of 8 years or 80,000 miles, whicheveroccurs first.

CATALYTIC CONVERTER

ENGINE CONTROLMODULE (INCLUDINGONBOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of thespecific components of the Onboard diagnosticsystem, please contact your BMW center.

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California Emission ControlWarrantyStatement*YourWarrantyRights andObligations

The California Air Resources Board and BMW ofNorth America, LLC (BMWNA) are pleased toexplain the emission control system warranty onyour 2011 vehicle. In California, new motorvehicles must be designed, built and equipped tomeet the State’s stringent anti-smog standards.BMWNAmust warrant the emission controlsystem on your vehicle for the periods of timelisted below provided there has been no abuse,neglect or improper maintenance of your vehicle.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and engine computer.Also included may be hoses, belts, connectors andother emission-related assemblies.

Where a warrantable condition exists, BMWNAwill repair your vehicle at no cost to you includingdiagnosis, parts and labor.

Manufacturer’sWarrantyCoverage:– For 3 years or 50,000 miles, whichever occursfirst:

1. If your vehicle fails a Smog Check inspection,all necessary repairs and adjustments will bemade by BMWNA to ensure that your vehiclepasses the inspection. This is your emissioncontrol system PERFORMANCEWARRANTY.

2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby BMWNA. This is your short-termemission control system DEFECTSWARRANTY.

– For 7 years or 70,000 miles (8 years or100,000 miles for certain models), whicheveroccurs first:

If an emission-related part specially noted onpage 42 as having coverage for 7 years or70,000 miles (8 years or 100,000 miles forcertain models, on page 47) is defective, the partwill be repaired or replaced by BMWNA. This isyour long-term emission control systemDEFECTSWARRANTY.

Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Owner’s Manual. BMWNArecommends that you retain all receiptscovering maintenance on your vehicle, butBMWNA cannot deny warranty solely for thelack of receipts or for your failure to ensure theperformance of all scheduled maintenance.

– You are responsible for presenting your vehicleto an authorized BMW center as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat BMWNAmay deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance orunapproved modifications.

If you have any questions regarding your warrantyrights and responsibilities, you should contact:

BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

*The California Emissions Control SystemLimited Warranty applies to all 2011 U.S.-specification BMW vehicles registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington. This warranty also applies toSULEV (PZEV) models registered in Oregon,Pennsylvania orWashington. The SULEV (PZEV)models registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,New Mexico, NewYork, Rhode Island andVermont have different emissions warrantycoverage; please refer to the SULEV (PZEV)section beginning on page 48.

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California Emission ControlSystem LimitedWarranty*

This warranty applies to California certifiedvehicles distributed by BMW of North America,LLC (BMWNA) or sold through the BMWNAEuropean Delivery Program, registered andoperated primarily in California.

BMWNA warrants to the original purchaser andeach subsequent owner that the vehicle is:

a. designed, built and equipped so as toconform with the applicable California AirResources Board emission standards.

b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA approved short testfor a period of 3 years or 50,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission related parts, whichare contained in the California EmissionWarranty Parts List on page 42, for a period of7 years or 70,000 miles (8 years or100,000 miles for certain models, on page47), whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized BMW center, duringnormal business hours. The BMW center willhonor or deny your claim within 30 days. If theclaim is denied, the BMW center will notify you inwriting of the reason(s). The BMW center isrequired by law to honor the claim if notice is notgiven to the owner within 30 days.

The BMW center will, without charge for parts orlabor (including diagnosis), either adjust, repair orreplace the defective part and other partsaffected by the failure of the warranted part, ifany. If your vehicle failed the California SmogCheck test or an EPA approved short test, thenBMWNA will repair your vehicle so that it willpass this test. Items that require scheduledreplacement are warranted up to thereplacement interval specified in the Servicesection of this Statement. BMWNAmay repair apart in lieu of replacing it when performingwarranty repairs. Parts for which replacementsare made become the property of BMWNA. After3 years or 50,000 miles, and in accordance withparagraph (c) above, such repairs are limited tothe repair or replacement of those partsidentified in the California Emissions WarrantyList.

If your California registered vehicle is between 7and 8 years old and has been driven less than80,000 miles, then your vehicle is eligible foradditional warranty coverage under the FederalEmissions Warranty.

A repair performed as the result of a Smog Checktest failure due to a defect in a part, which iswarranted for 7 years/70,000 miles (8 years or100,000 miles for certain models), is covered.

In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theBMW center.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense), as prescribed in the maintenanceschedule for the BMW Emission Control System.Service intervals are computed by the serviceinterval indicator and displayed on the instrumentpanel.

However, BMWNA will not deny your warrantyrepair claims solely because you do not havemaintenance records or you did not perform therequired maintenance unless BMWNAdemonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. The instructions forrequired maintenance and use can be found inthe Owner’s Manual and in the Service section ofthis Statement.

39

*The California Emissions Control SystemLimited Warranty applies to all 2011 U.S.-specification BMW vehicles registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington. This warranty also applies toSULEV (PZEV) models registered in Oregon,Pennsylvania orWashington. The SULEV (PZEV)models registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,New Mexico, NewYork, Rhode Island andVermont have different emissions warrantycoverage; please refer to the SULEV (PZEV)section beginning on page 48.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than BMWAuthorizedRemanufactured or genuine BMWService Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. BMWNA willreimburse the owner for such emergency repairs(including labor, parts and diagnosis not toexceed BMW suggested retail price for allwarranted parts replaced and labor chargesbased on the manufacturer’s recommended timeallowance for the warranty repair and thegeographically appropriate hourly labor rate) thatare covered under this warranty. Replaced partsand paid invoices must be presented to a BMWcenter as a condition of reimbursement foremergency repairs not performed by a BMWcenter.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

However, the use of non-genuine BMWreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine BMW parts cause damage towarranted parts.

What is not covered

This warranty does not cover malfunctionscaused by any of the following: accident, flood,misuse, modification, alteration, tampering,disconnection, improper or inadequatemaintenance, except if performed by anauthorized BMW center doing warranty repairwork, use of leaded fuel or fuel other than asspecified in the Owner’s Manual.

The replacement of maintenance parts, such asspark plugs (gasoline engines only), filters andsimilar items used in required maintenanceservices or the repair or replacement ofmaintenance parts beyond the first replacementinterval.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be determined, or if the carhas been declared a total loss or sold for salvagepurposes.

40

General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. BMWOFNORTH AMERICA, LLC (BMWNA) HEREBYEXCLUDES INCIDENTAL ANDCONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSSOF USE OFTHE VEHICLE, FOR ANYBREACHOF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized BMW center or the BMWNACustomer Relations and Services Department at1 800 831-1117. You may obtain furtherinformation concerning the emissions warrantyor report violations of warranty terms bycontacting Air Resources Board (ARB), MobileSource Operations Division, 9528 TelstarAvenue, El Monte, CA 91731. Please include thetitle of the BMW service department head andtelephone number.

41

California EmissionWarranty Parts List (7 years or 70,000miles)

The following components are covered for defects by the California Emission Control System LimitedWarranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, thecomponents are covered for a period of 8 years or 100,000 miles, whichever comes first. See the tableon page 47 for models which components are covered for 8 years or 100,000 miles.

Models: 135i 335i335ixDrive335is

335d 535i535iGranTurismo

550i550iGranTurismo

Z4sDrive35iZ4sDrive35is

128iSULEV(PZEV)OR, PA &WAonly

328i328ixDriveSULEV(PZEV)OR, PA &WAonly

Coverage: 7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

CatalyticConverter

• • • • •

Charge AirCooler

• • •

Charge AirDuct

• •

Charge AirInductionTract

• •

ConnectionPipe(CompressorBypass)

•

ConnectionPipe(CompressorOutlet)

•

CylinderHead CoverGasket Set

• • • • • • • •

DieselParticulateFilter

•

EngineControlModule

• • • • • • • •

ExhaustCooler ForEGR

•

ExhaustManifold

• •

ExhaustManifoldGasket

• • • • • • • •

42

Models: 135i 335i335ixDrive335is

335d 535i535iGranTurismo

550i550iGranTurismo

Z4sDrive35iZ4sDrive35is

128iSULEV(PZEV)OR, PA &WAonly

328i328ixDriveSULEV(PZEV)OR, PA &WAonly

Coverage: 7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

ExhaustManifold withCatalyst

• •

Exhaust Pipewith Catalyst

• • • • • •

Exhaust Pipewith SCRCatalyst

•

Exhaust PipeGasket(BetweenCatalyst &Turbocharger)

• • •

Exhaust PipeGasket(BetweenManifold &Turbocharger)

• •

Fuel FillerNeck

• • • •

Fuel FilterwithRegulator

• •

Fuel LevelSensor, Right

• •

Fuel Pumpwith LevelSensor

•

Fuel SupplyModule

•

Fuel Tank • • • • • • •Fuel TankDelivery Unit,Right

• • •

Fuel TankUnit, Right orLeft

•

HighPressureFuel Pipe

•

43

Models: 135i 335i335ixDrive335is

335d 535i535iGranTurismo

550i550iGranTurismo

Z4sDrive35iZ4sDrive35is

128iSULEV(PZEV)OR, PA &WAonly

328i328ixDriveSULEV(PZEV)OR, PA &WAonly

Coverage: 7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

HighPressureFuel Pump

• • • • • •

HighPressureFuel PumpInlet Pipe

•

HighPressureFuel Rail

• • • • • •

HighPressureFuelRegulatingValve

•

HighPressureSensor (Fuel)

•

InjectionValve (FuelInjector)

• • •

InjectionValve O-Ring

•

InjectorLeakage Line(Overflow OilLine)

•

IntakeManifold

• • • • • • • •

IntakeManifoldAdjuster(Front)

•

IntakeManifoldAdjuster(Rear)

• •

IntakeManifoldGasket

•

44

Models: 135i 335i335ixDrive335is

335d 535i535iGranTurismo

550i550iGranTurismo

Z4sDrive35iZ4sDrive35is

128iSULEV(PZEV)OR, PA &WAonly

328i328ixDriveSULEV(PZEV)OR, PA &WAonly

Coverage: 7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

IntakeManifoldPressureSensor

•

IntakeMuffler

•

KnockSensor

• •

NOx Sensor •OxygenSensor, Front(Regulating)

• • •

OxygenSensor, Rear(Monitor)

• • •

PressureConverter(TurboControlValve)

•

Radiator • •SCRMeteringLine

•

SCR ReagentPump Unit

•

SCR ReagentReservoir

•

Thermostat • •ThrottleBody

• • • • • • •

TorqueConverter

• • • • • • •

TransmissionControlModule

• • • • • • •

Turbocharger • • • • • •

45

Models: 135i 335i335ixDrive335is

335d 535i535iGranTurismo

550i550iGranTurismo

Z4sDrive35iZ4sDrive35is

128iSULEV(PZEV)OR, PA &WAonly

328i328ixDriveSULEV(PZEV)OR, PA &WAonly

Coverage: 7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

7Years70,000miles

VacuumPump

• • • • •

VacuumReservoir

•

ValvetronicSensor

• •

VANOS(VVT)AdjustmentUnit

• • • • • • •

VANOS(VVT)SolenoidValve

•

46

California EmissionWarranty Parts List (8 years or 100,000miles)

The following components are covered for defects by the California Emission Control System LimitedWarranty for a period of 8 years or 100,000 miles, whichever comes first. The period is noted in thetable below:

Models: 128i 328i328i xDrive

528i Z4 sDrive30i

Coverage: 8Years100,000miles

8Years100,000miles

8Years100,000miles

8Years100,000miles

Cylinder Head CoverGasket Set

• • •

Engine ControlModule

• • • •

Exhaust ManifoldGasket

• • • •

Exhaust Manifold withCatalyst

• • • •

Exhaust Pipe withCatalyst

• • • •

Fuel Filler Neck • •Fuel Filter withRegulator

• • •

Fuel Level Sensor,Right

•

Fuel Pump •Fuel Tank • • • •Fuel Tank Unit, Rightor Left

•

Intake Manifold • • • •Oxygen Sensor, Front(Regulating)

• • •

Oxygen Sensor, Rear(Monitor)

•

Throttle Body • • •Torque Converter • • • •Transmission ControlModule

• • • •

Valvetronic Sensor • • • •VANOS (VVT)Adjustment Unit

• • • •

47

Notice

The “National Traffic & Motor Vehicle Safety Actof 1966” requires manufacturers to be in aposition to contact the vehicle owners when acorrection of a product defect becomesnecessary. Please fill in the attached postcard ifyou change your address or purchase a usedBMW.

TireWarrantyStatement

Tires are warranted by their respectivemanufacturer as detailed in the applicable tiremanufacturer’s warranty statements. Instructionsfor proper tire care and maintenance arecontained in the Owner’s Manual. Should youexperience difficulty in obtaining warranty servicefrom a tire manufacturer, your authorized BMWcenter will assist you in resolving the difficulty.

California EmissionWarranty—SULEV (PZEV)

Certain 2011 128i and 328i models are certifiedto California’s stringent Super Ultra LowEmission Vehicle (SULEV) standards and alsoqualify as a Partial Zero Emission Vehicle (PZEV)under the California Air Resources Board ZeroEmission Vehicle program. In addition to very lowtailpipe and zero-evaporative emissions, thisPZEV certification includes a unique warrantywhen the vehicle is registered in California,Connecticut, Maine, Maryland, Massachusetts,New Jersey, New Mexico, NewYork, RhodeIsland or Vermont. The SULEV (PZEV) modelsregistered in Oregon, Pennsylvania andWashington are covered by the CaliforniaEmissions Warranty; this coverage is describedbeginning on page 38.

The emission certification standard can beverified on the Vehicle Emission ControlInformation label located in the enginecompartment. A representative label is shown onpage 1.

48

Overview of BMWLimitedWarranties for SULEV (PZEV)Models

Your vehicle has been specifically adapted and designed tomeet the particular operatingconditions and homologation requirements in your country and continental region in order todeliver the full BMWdriving pleasure while the vehicle is operated under those conditions. If youwish to operate your vehicle in another country or region, youmaybe required to adapt yourvehicle tomeet different prevailing operating conditions and homologation requirements.Youshould also be aware of any applicable warranty limitations or exclusions for such country orregion. In such case, please contact the CustomerRelations and Services Department forfurther information.

The BMW limitedwarranties apply only to U.S.-specification BMWvehicles and is valid onlywhen repairs are performed at an authorized U.S. BMWcenter, subject to all applicableexclusions or limitations. All otherU.S.-specification programs such as Roadside Assistanceand theMaintenance Programs are also valid only in the U.S.

* The California Emissions Control System Limited Warranty applies to all 2011 U.S.-specification BMWSULEV (PZEV) vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jer-sey, New Mexico, New York, Rhode Island or Vermont.

49

California Emission ControlWarrantyStatement SULEV(PZEV)*YourWarrantyRights andObligations

The California Air Resources Board and BMW ofNorth America, LLC (BMWNA) are pleased toexplain the emission control system warranty onyour 2011 vehicle. In California, new motorvehicles must be designed, built and equipped tomeet the State’s stringent anti-smog standards.BMWNAmust warrant the emission controlsystem on your vehicle for the periods of timelisted below provided there has been no abuse,neglect or improper maintenance of your vehicle.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and enginecomputer. Also included may be hoses, belts,connectors and other emission-relatedassemblies.

Where a warrantable condition exists, BMWNAwill repair your vehicle at no cost to you includingdiagnosis, parts and labor.

Manufacturer’sWarrantyCoverage:– For 15 years or 150,000 miles, whicheveroccurs first:

1. If your vehicle fails a Smog Check inspection,all necessary repairs and adjustments will bemade by BMWNA to ensure that your vehiclepasses the inspection. This is your emissioncontrol system PERFORMANCEWARRANTY.

2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby BMWNA. This is your emission controlsystem DEFECTSWARRANTY.

Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Owner’s Manual. BMWNArecommends that you retain all receiptscovering maintenance on your vehicle, butBMWNA cannot deny warranty solely for thelack of receipts or for your failure to ensure theperformance of all scheduled maintenance.

– You are responsible for presenting your vehicleto an authorized BMW center as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat BMWNAmay deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance orunapproved modifications.

If you have any questions regarding yourwarranty rights and responsibilities, you shouldcontact:

BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 800 831-1117

Email: customerrelations@bmwusa.com

Website: www.bmwusa.com

or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

*The California Emissions Control SystemLimited Warranty SULEV (PZEV) applies to all2011 U.S.-specification BMWSULEV (PZEV)vehicles registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,New Mexico, NewYork, Rhode Island or Vermont.The SULEV (PZEV) models registered in Oregon,Pennsylvania orWashington have differentemissions warranty coverage; please refer to theCalifornia Emissions Warranty section beginningon page 51.

50

California Emission ControlSystem LimitedWarrantySULEV(PZEV)*

This warranty applies to California certifiedvehicles distributed by BMW of North America(BMWNA) or sold through the BMWNAEuropean Delivery Program, registered andoperated primarily in California.

BMWNA warrants to the original purchaser andeach subsequent owner that the vehicle is:

a. designed, built and equipped so as toconform with the applicable California AirResources Board emission standards.

b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA approved short testfor a period of 15 years or 150,000, whicheveroccurs first.

c. free from defects in materials andworkmanship in emission related parts for aperiod of 15 years or 150,000, whicheveroccurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized BMW center, duringnormal business hours. The BMW center willhonor or deny your claim within 30 days. If theclaim is denied, the BMW center will notify you inwriting of the reason(s). The BMW center isrequired by law to honor the claim if notice is notgiven to the owner within 30 days.

The BMW center will, without charge for parts orlabor (including diagnosis), either adjust, repair orreplace the defective part and other partsaffected by the failure of the warranted part, ifany. If your vehicle failed the California SmogCheck test or an EPA approved short test, then

BMWNA will repair your vehicle so that it willpass this test. Items that require scheduledreplacement are warranted up to thereplacement interval specified in the Servicesection of this Statement. BMWNAmay repair apart in lieu of replacing it when performingwarranty repairs. Parts for which replacementsare made become the property of BMWNA.

A repair performed as the result of a Smog Checktest failure due to a defect in a part, which iswarranted for 15 years/150,000, is covered.

In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theBMW center.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense), as prescribed in the maintenanceschedule for the BMW Emission Control System.Service intervals are computed by the serviceinterval indicator and displayed on the instrumentpanel.

However, BMWNA will not deny your warrantyrepair claims solely because you do not havemaintenance records or you did not perform therequired maintenance unless BMWNAdemonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. The instructions forrequired maintenance and use can be found inthe Owner’s Manual and in the Service section ofthis Statement.

*The California Emissions Control SystemLimited Warranty SULEV (PZEV) applies to all2011 U.S.-specification BMWSULEV (PZEV)vehicles registered in California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,New Mexico, NewYork, Rhode Island or Vermont.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine BMWService Parts or BMWAuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than BMWAuthorizedRemanufactured or genuine BMWService Parts.

51

However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized BMW center is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. BMWNA willreimburse the owner for such emergency repairs(including labor, parts and diagnosis not toexceed BMW suggested retail price for allwarranted parts replaced and labor chargesbased on the manufacturer’s recommended timeallowance for the warranty repair and thegeographically appropriate hourly labor rate) thatare covered under this warranty. Replaced partsand paid invoices must be presented to a BMWcenter as a condition of reimbursement foremergency repairs not performed by a BMWcenter.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine BMWService Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine BMWparts in performance and durability. BMWNAassumes no liability under this warranty withrespect to parts other than genuine BMW parts.

However, the use of non-genuine BMWreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine BMW parts cause damage towarranted parts.

What is not covered

This warranty does not cover malfunctionscaused by any of the following: accident, flood,misuse, modification, alteration, tampering,disconnection, improper or inadequatemaintenance, except if performed by anauthorized BMW center doing warranty repair

work, use of leaded fuel or fuel other than asspecified in the Owner’s Manual.

The replacement of maintenance parts, such asspark plugs, filters and similar items used inrequired maintenance services or the repair orreplacement of maintenance parts beyond thefirst replacement interval.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be determined, or if the carhas been declared a total loss or sold for salvagepurposes.

General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. BMWOFNORTH AMERICA HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized BMW center or the BMWNACustomer Relations and Services Department at1 800 831-1117. You may obtain furtherinformation concerning the emissions warrantyor report violations of warranty terms bycontacting Air Resources Board (ARB), MobileSource Operations Division, 9528 TelstarAvenue, El Monte, CA 91731. Please include thetitle of the BMW service department head andtelephone number.

52

Information Change CardPlease print new owner or update your customer informationFor immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to updatenew owner and customer information. Rest assured that we willnot rent or sell your personal information to anyone. To see ourprivacy policy please go to www.bmwusa.com/about/privacy.htmlor call 800-831-1117 to request a copy.

Please Check One: � Address Change � Ownership Change

� Mr. � Mrs. � Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________Date of Change of Status: ______________________________Sold Privately � (Print name & address of new owner above, if known)

Purchased Privately � Exported �

Traded � Destroyed �

Lease Ended � Stolen �

Gifted � Never Owned �

Information Change CardPlease print new owner or update your customer informationFor immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to updatenew owner and customer information. Rest assured that we willnot rent or sell your personal information to anyone. To see ourprivacy policy please go to www.bmwusa.com/about/privacy.htmlor call 800-831-1117 to request a copy.

Please Check One: � Address Change � Ownership Change

� Mr. � Mrs. � Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: _________________________________________Date of Change of Status: ______________________________Sold Privately � (Print name & address of new owner above, if known)

Purchased Privately � Exported �

Traded � Destroyed �

Lease Ended � Stolen �

Gifted � Never Owned �

36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 2

BMW of North America, LLCP.O. Box 1227Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGENECESSARYIF MAILED IN

THEUNITED STATES

BUSINESS REPLY MAILFIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

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BMW of North America, LLCP.O. Box 1227Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGENECESSARYIF MAILED IN

THEUNITED STATES

BUSINESS REPLY MAILFIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

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36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 1

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail / In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

1 Series, 3 Series, 5 Series & Z4 2011

269743_11a_1_3_5series_SW_Cover_011110b.indd 2 1/11/10 12:50 PM

© 2010 BMW of North America, LLCWoodcliff Lake, New Jersey 07677The BMW name, model names and logo are registered trademarks.Printed in U.S.A. 02/10

SD92-396

*SD92-396*

Service and Warranty Information

20111 Series, 3 Series5 Series and Z4

The UltimateDriving Machine®

More about BMW bmwusa.com 1-800-334-4BMW

The UltimateDriving Machine®

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