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EDU | VOLUME 02 | ISSUE 01 FOR LEADERS IN HIGHER EDUCATION WWW.EDU-LEADERS.COM FOR LEADERS IN HIGHER EDUCATION VOLUME 02 ISSUE 01 150 A 9 . 9 MEDIA PUBLICATION NOVEMBER 2010 WWW.EDU-LEADERS.COM TECHNOLOGIES TO MAKE YOUR INSTITUTION SMARTER P22 PROFILE SURANJAN DAS “I AM ALL FOR CHANGE BUT NOT FOR FADS” P56 CAMPUS HOW TO MAKE YOUR CAFE THE PERFECT HUB WITH MINIMUM BUDGET P50 PERSPECTIVE GURCHARAN DAS ON MAKING A LIFE VERSUS MAKING A LIVING P68 1st Anniversary Issue

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VOLUME 02 ISSUE 01 150A 9.9 MEDIA PUBLICATION

NOVEMBER 2010WWW.EDU-LEADERS.COM

TECHNOLOGIES TO MAKE YOUR INSTITUTION SMARTER P22

PROFILESURANJAN DAS “I AM ALL FOR CHANGE BUT NOT FOR FADS” P56

CAMPUSHOW TO MAKE YOUR CAFE THE PERFECT HUB WITH MINIMUM BUDGET P50

PERSPECTIVEGURCHARAN DAS ON MAKING A LIFE VERSUS MAKING A LIVING P68

1stAnniversary

Issue

1November 2010 EDUTECH

Get Ready For The Smart Set

When was the last time that you spoke to that spunky 18 year-old fresher: asked her how she defined technology? Do so. She will tell you how technology’s not the future—it is her present. She starts her day by checking her smartphone for SMSes and calls. Afterward, it’s time to

browse the net, update her social network status, read the latest news online and check e-mails. Her library is called the web. Discussions are over web-enabled portals. She does keep a diary, only now, it’s called her “blog”. And, if you try to explain to her that you could “do without technology” in institutions, she would think that you need rest.

Let’s not kid around. Today, even in a remote pocket of India, students are aware of what the internet is capable of—or what technology can do for them. It is aspirational. They understand that tech-savviness is where the world is headed.

When EDU started to work on the Spotlight issue (India’s plan to achieve the targeted gross enrolment ratio of 30 percent by 2020), we were in the dark as far as the roadmap to the target was concerned. Till we met Sam Pitroda. He said: “India wants to grow at an unprecedented rate. And, to support this ambition, institutions will have to focus on tech-nology. Because, that alone will enable it to expand even with limited resource.” In a single stroke, he had answered all our doubts. And given us a story idea.

It was then that we decided to bring to you the technology “must haves” for an institu-tion. Some academics may argue that in the “real” India there are problems—students, fac-ulty and staff are not familiar with technology. But, it’s technology that holds the key to solv-ing these problems. Video conferencing, telepresence and online learning tools are some of the ways in which the “real” India can be brought forward.

In this anniversary issue, EDU lists the top 10 technologies that we believe will help an institution move ahead and, hopefully, manage to keep up with that spunky 18-year-old. And finally, as EDU completes a year of publishing, we thank you for your invaluable inputs, e-mails, letters and contributions, we couldn’t have done it without you. Please, keep the letters coming!

Dr Pramath Raj [email protected]

“LET’S NOT KID AROUND. TODAY, EVEN IN A REMOTE POCKET OF INDIA, STUDENTS ARE AWARE OF WHAT THE INTERNET IS CAPABLE OF—OR WHAT TECHNOLOGY CAN DO FOR THEM”

FOREWORD

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56 EDUTECH November 2010

2 EDUTECH November 2010

CONTENTSNOVEMBER 2010EDU

UPDATES 09 LAUNCH REVIEW12 CELEBRATION PORTFOLIO13 COLLABORATION VERDICT

VIEWPOINTS14 RAHUL CHOUDAHA Will the Indian higher education institutions finally address the demands of the Gen-Q and their high needs?

20 RISHIKESHA T. KRISHNANDelving into design thinking while shaping the college and university curriculum

PROFILE56 SURANJAN DASMeet the Vice Chancellor of Calcutta University, a staunch idealist, an avid cricketer and the pucca babuBy Dhiman Chattopadhyay

CAMPUS50 THE CAFETERIAWhy ignore the canteen? EDU talks of design details with one of the leading studios of New Delhi and their biggest client

GLOBAL PERSPECTIVE A little more about what’s happening in institutions around the world. The Chronicle of Higher Education shares its perspectives with the EDU

COVER STORY22 10 COMMANDMENTSWhat should a campus of the future look like? What services should it offer to its students and staff? EDU takes a look at the top 10 tech tools

58 A NEW INDONESIAN UNIVERSITY WILL TRAIN STUDENTS TO SOLVE NATIONAL PROBLEMSBy Karin Fischer

61 POLICE CRACKDOWN ON EGYPTIAN CAMPUSES TO END WITH RECENT COURT RULINGBy Ursula Lindsay

63 COMPARATIVE STUDY MAKES THE CASE FOR MEXICO’S PUBLIC UNIVERSITIES By Marion Llyod

56

We need to pool in our resources”

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3November 2010 EDUTECH

PERSPECTIVE68 GURCHARAN DASMaking a life, versus making a living

TIMEOUT66 BOOKS Whispering Mind DIY Media In The Classroom An Educational Psychology Of Methods

In Multicultural Education

67 PRODUCTS Apple iPod Nano Solar-powered tablet-iSlate

DIALOGUE46 MARC ALEXIS-REMONDEDU talks all things HD with the global director of Polycom By Smita Polite

This index is provided as an additional service.The publisher does not assume any liabilities for errors or omissions.

ADVERTISER INDEX LG IFC

D-LINK 04

LIQVID 10

SRI CITY 15

SANAKO 18

TALISMA 41

SUKAM IBC

IBM BC

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VOLUME 02 ISSUE 01 150A 9.9 MEDIA PUBLICATION

NOVEMBER 2010WWW.EDU-LEADERS.COM

TECHNOLOGIES TO MAKE YOUR INSTITUTION SMARTER P22

PROFILESURANJAN DAS “I AM ALL FOR CHANGE BUT NOT FOR FADS” P56

CAMPUSHOW TO MAKE YOUR CAFE THE PERFECT HUB WITH MINIMUM BUDGET P50

PERSPECTIVEGURCHARAN DAS ON MAKING A LIFE VERSUS MAKING A LIVING P68

1stAnniversary

Issue

Cover Art:DESIGN: ANIL T

MANAGING DIRECTOR: Pramath Raj SinhaPUBLISHING DIRECTOR: Vikas GuptaGROUP EDITOR: R GiridharCONSULTING EDITOR: Aman SinghASSISTANT EDITOR: Smita PoliteEDITORIAL ADVISOR: Dr RK SuriINTERNATIONAL CONTRIBUTOR: Vinita BelaniASSISTANT FEATURES EDITOR: Rohini Banerjee

DESIGNSR. CREATIVE DIRECTOR: Jayan K NarayananART DIRECTOR: Binesh SreedharanASSOCIATE ART DIRECTOR: Anil VKSR. VISUALISERS: PC Anoop, Santosh KushwahaSR. DESIGNERS: Prasanth TR, Anil T Suresh Kumar, Joffy Jose & Anoop Verma DESIGNER: Sristi MauryaCHIEF PHOTOGRAPHER: Subhojit PaulPHOTOGRAPHER: Jiten Gandhi

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3November 2010 EDUTECH

1 Classroom technologies

2 Digital libraries

3 Online learning & virtual classroom

4 Online testing & evaluation

5 Collaboration tools & social media

6 Unified communication & networking

7 Cloud computing & SaaS

8 High performance computing

9 Campus management systems & student life-cycle management

10 Identity management & digital security

November 2009 December 2009 January 2010 February 2010 March 2010 April 2010

Shankar Sastry Anand Sudarshan Pritam Singh Karan Singh V.N. Rajasekharan Pillai Rishikesha T. Krishnan Dheeraj Sanghi Ganesh Natarajan Rakesh Mohan L.K. Maheshwari Yash Pal Michael Gibbons Nick Hutton Rajiv Sethi Raghav Gupta Bharat Gulia Ajit Rangnekar M.P. Kapoor Kir an Karnik Vijay Kumar Ashok Kolaskar Stephen Carson Rebecca Bushnell Aaron B. Schwarz Satya Narayanan R Sam Pitroda Raj Warrier Kamal Karlapalem Paolo Cancelli Umashankar Venkatesh Surabhi Banerjee Furqan Qamar Ernest J. Wilson III Abhishek Mohan Gupta Manindra Agrawal M.G.K. Menon Raghunath Anant Mashelkar Anwar Ali Rajiv Divekar Ramdas Pai Beela Satyanarayan P.K. Gupta M.G. Sreekuamar Rajeev Shorey Arindam Das J.Frank Brown H.A Ranganath Namit Kapoor Shankar Sastry Vinay Hebbar Dinesh Singh Latha Pillai Fr. Xavier Alphonse Jagdish Arora S.Ashok Ashok Ranchhod Sur-jit Singh Pabla J.S. Sodhi Ashok Joshi S.K. Bhati G.N. Tiwari G.V. Selvam Rahul Chou-daha Siddiq Wahid Rajendra Pawar Arun S. Nigavekar Gerald Ross H.S. Ballal Atul Chauhan R.C. Malhotra D.P. Kothari Shyam menon B. Mahadevan Indira Parikh Deepak Pental N.K. Singh Vibha Puri Das Ravi Singh M.N. Faruqui Uday Salunkhe Dheeraj Mathur Vijay Gupta S. Parasuraman Uma Ganesh S. K. Gulhati Deepak Chandra Ashok Kapoor D.Purandeswari Anil Sach-dev Rajeev Sangal Abhijit Mukherjee Sanjeev Mittal Bharat Parmar Vikramaditya G. Yadav Ganapati D. Yadav R.Gopal S Manikutty Basav Roychoudhury Aman Mittal Sriram Feite van Dijk

Ernest J. Wilson III Abhishek M.G.K. Menon Raghunath Raghunath

Ramdas PaiM.G. Sreekuamar Rajeev Rajeev

H.A RanganathVinay Hebbar

Fr. Xavier Alphonse Sur-

S. Parasuraman Deepak Chandra

Anil Sach-Sanjeev

Basav Feite van Dijk

Anniv ersaryEDU celebrates a year in November. We would like to take this opportunity to thank all the lead-ers of higher

May 2010 June 2010 July 2010 August 2010 September 2010 October 2010

Hotel School The Hague Asian School of Business Management Bhubaneshwar Lovely Professional University Great Lakes Institute of Management BI Norwe-gian School of Management – Oslo International Institute of Information Tech-nology – Hyderabad Indian School of Business Tata Institute of Social Sciences Rajiv Gandhi Indian Institute of Management Harvard Business Pub-lishing MIT IIT Bombay Management Development Institute (MDI) Narendra

Laljani Indian Institute of Mass Communication, Delhi Wharton BITS Pilani IIM Bangalore School of Inspired Leadership (SOIL) Princeton

University VIT University Ambedkar University Inflibnet Centre UGC INSEAD Ansal Institute of Technology

ICFAI Business School NAAC Delhi University MICA Sikkim Manipal University Amity University IIT

Delhi Jamia Millia Islamia Jadhavpur Uni-versity Islamic University NIT Rourkela UC

Berkeley IIM Ahmedabad IIM Lucknow IIT Kanpur Indian Institute of Technology Chen-nai NIIT University Leeds Met India IIT Hyderabad University of Pennsylvania OpenCourseWare Consortium Merittrac Pune University IMI Delhi Manipal Uni-versity Manipal Education Ernst & Young IGNOU Technopak U21Global Teri Uni-versity Andhra University MT Ghaziabad

Thapar University University of Southern California Sharda University

IIM Kozhikode Pearl Academy of Fashion Law-rence Technological University Duke Corporate

Education India Symbiosis Institute of Manage-ment Annenberg School for Communication

Laljani Indian Institute of Mass Communication, Delhi IIM Bangalore School of Inspired Leadership (SOIL) School of Inspired Leadership (SOIL)

University VIT University VIT University Centre UGC

ICFAI Business School Sikkim Manipal University Sikkim Manipal University

Delhi Jamia Millia IslamiaJamia Millia Islamiaversity

Berkeley Kanpurnai IIT Hyderabad OpenCourseWare Consortium OpenCourseWare Consortium Pune UniversityversityIGNOUversity

Thapar UniversitySouthern California

IIM Kozhikoderence Technological University

Education India ment Annenberg School for Communication Annenberg School for Communication

Anniv ersaryeducation and institutions who have travelled with us, guided us and been an inspiration.

8 EDUTECH November 2010

Indian Institute of Management, Kozhikode; Indian Institute of Technology, Kanpur; and Yale University, USA, entered a partnership recently to sup-port Indian higher education, through a slew of academic leadership devel-

opment programmes for higher education leaders. The programmes will focus on research mainly. In this regard, an MoU was signed between Dr Richard Levin, President of Yale, Dr Debashis Chatterjee, Director of IIM Kozhihode, and Dr Sanjay Dhande, Director of IIT Kanpur, in presence of HRD Minister Kapil Sibal and D. Purandeswari, Minister of State for HRD.

Speaking on the occasion, Kapil Sibal said that this partnership, to begin from January 2011, will be sited at the two new Centres of Excellence for Academic Leadership or CEAL, to be established at the IIM Kozhikode and IIT Kanpur. The partnership will be for five years.

A six-member committee, with equal participation from the three part-nering institutes, will determine the norms and qualifications for these programmes. Its flagship session, titled “India–Yale University Leadership Programme”, will be developed by Yale, in consultation with IIM Kozhikode and IIT Kanpur.

DINESH SINGH TAKES OVER AS DU’S VC Dinesh Singh (see picture right),

former Director of Delhi Univer-

sity’s (DU) South Campus and

its Pro Vice Chancellor, took

over from Deepak Pental as

Vice Chancellor of DU. Dr

Singh graduated from St Ste-

phen’s College and is a distin-

guished mathematician. He

received his doctorate from Imperial

College of Science Technology and Med-

icine, London. He has taught at St Stephens

College, IIT Delhi, and Indian Statistical

Institute, Delhi.

MICHIGAN, JINDAL LAW SCHOOLS TO COLLABORATE Michigan Law School and Jindal Global Law

School have signed an agreement to estab-

lish a Joint Centre for Global Corporate and

Financial Law and Policy. The agreement is

expected to open doors for future co-opera-

tive efforts between the two schools, said a

joint statement from Michigan and OP

Jindal Global University. The MoU was

signed by the two Deans, Evan Caminker

and C. Raj Kumar. The areas of planned

cooperation are the regulation of financial

markets, research and legal policy analysis,

and facilitating development of collabora-

tive research and teaching.

MDI GURGAON OPENS CAM-PUS IN WEST BENGAL Management Development Institute (MDI),

Gurgaon, promoted by IFCI, has launched its

Murshidabad campus. Spread across 13

acres, the campus will be one of the most

modern in the country, aimed at nurturing

future professionals with a global outlook.

MDI Murshidabad will establish itself as a

“centre of excellence” in management educa-

tion, high-quality research, executive develop-

ment, and value-added consultancy. The cur-

riculum will be suited to local needs and

national aspirations.

partnership

Yale, IIT & IIM To Team UpCentres of Excellence for academic leadership to start at IIT Kan-pur and IIM Kozhikode

at a glance09 LAUNCH 09 REVIEW 12 CELEBRATION 12 PORTFOLIO

13 COLLABORATION 13 VERDICT & MORE

Union HRD minister Kapil Sibal talks to Richard Levin, President of Yale University (left)

UPDATES

9November 2010 EDUTECH

launch

Manipal Education To Set Up Manipal International UniversityMulti-disciplinary university of global standards to come up in Kuala Lumpur, Malaysia

Ma n i p a l E d u c a t i o n , o n November 19, announced the start of a Manipal Inter-

national University or MIU, in Kuala Lumpur. The university is being set up after an invitation from the Malay-sian government.

After Melaka Manipal Medical Col-lege, MIU will be the second institu-tion to be set up in Malaysia under the aeigis of Manipal Education. With a planned investment of upto RM 650 million over the next five years, Manipal International University (MIU) will be a multidisciplinary university that will cater to Malaysian and international stu-dents coming in from ASEAN countries, North Asia, India, the Middle East and Central Asia, who are increasingly choos-ing the country as an education destina-

tion. Over a period of time, MIU expects upto 50 percent of its student population to come from overseas. The first batch is expected to commence in the next year from an interim campus. Its permanent campus will come up within three years after commencement. The university will

GLOBALUPDATE

A tie-up starts

review

offer undergraduate and postgradu-ate degrees in engineering, manage-ment, commerce, law, animation and design, and hospitality and tourism. Programmes offered at the university will be designed and developed in close partnership with industries.

The university will also enter into academic collaborations with univer-sities from around the world, includ-ing Manipal University, India. Cen-tres of Excellence in the university

would be specifically focused on research and faculty development. MIU will also have an “Entrepreneurial Devel-opment Centre”, which would build the foundation for fostering a stronger entre-preneurial ethos in Malaysia; and will create the infrastructure to incubate entrepreneurial initiatives.

is the rate of hike for US-based, four-year public university tuition fee8%is what Berkeley is asking

for from students$50,649

IN 2009-10 there were 58. Today, there are around 100 institutions charging $50,000 or more, as tuition, fee,

room and board charges, says College Board; a major rise from the year before, when five colleges were priced

over $50,000. It seems that $50,000-mark for a year has become a norm at US’s elite colleges.

College Board’s data report on “Trends in College Pricing for 2010” showed that four-year public universities have also raised tuition by 8 percent in 2010, almost twice the 4.5 percent average increase

for tuition at America’s private universities. It seems that public university tuition has increased faster than private tuition in each of the last four years, and in eight out of the last nine years, by an average of 3 percent per year.

The latest public institution to join that elite club: the Uni-versity of California at Berkeley is charging out-of-state residents $50,649. (The price for in-state residents is $27,770.) All of the other 99 colleges charging $50,000 or more are private.

Berkeley Latest Entrant To $50,000 ClubIN 2009-10room and board charges, says College Board; a major rise from the year before, when five colleges were priced

over $50,000. It seems that $50,000-mark for a year has become a norm at US’s elite colleges.

College Board’s data report on “Trends in College Pricing for 2010” showed that four-year public universities have also raised tuition by 8 percent in 2010, almost twice the 4.5 percent average increase

for tuition at America’s private universities. It seems that public university tuition has increased faster than private tuition in each of the last four years, and in eight out of the last nine years, by an average of 3 percent per year.

versity of California at Berkeley is charging out-of-state residents $50,649. (The price for in-state residents is $27,770.) All of the other 99 colleges charging $50,000 or more are private.

Berkeley Latest Entrant To $50,000 Club

UPDATES

12 EDUTECH November 2010

celebration

portfolio

NIIT Celebrates Its First Year Anniversary100-acre green campus at Neemrana takes off as a ‘New Model in Higher Education’

NIIT University recently hosted its Second Annual Lecture by Karan Singh, Chairperson NIIT Uni-

versity and Member of Parliament, on university campus at Neemrana. Gur-charan Das, acclaimed author, playwright and former CEO of Procter&Gamble-India, addressed the audience on “The Importance of Being Humane”. Rajendra Pawar, Founder of NIIT University and its Chairman, Rajeev Shorey, NIIT Presi-dent, and other eminent guests were present on the occasion.

AT the occasion, Singh congratulated Pawar and his team on the successful completion of a year. He stressed upon the holistic approach to knowledge and said that modern education system should be interdisciplinary, whereby stu-dents are not only exposed to the latest technology, but also to the rich, pluralis-tic, multi-faceted spiritual and intellectu-al heritage of India. He congratulated NIIT for implementing seamless, indus-try-linked, research-driven, technology-

HUMAN RESOURCE DEVELOPMENT

(HRD) Minister Kapil Sibal in November

bagged the additional charge of the tele-

com ministry. Sibal will hold the charge of

the ministry formerly held by A. Raja, who

resigned after facing allegations in a 2G

spectrum allocation scam.

Sibal assumed additional charge of the science and technology ministry

Chavan, who was appointed the chief minister of Maharashtra.

While accepting his responsibilities, Sibal, a renowned lawyer-turned-politi-cian, said that it “was necessary that both the MHRD and the science and technology ministry work in tandem”.

“I am looking forward to an alliance between human resource development ministry, science and technology min-istry and University Grants Commis-sion to strive and bag combined fund-ing for projects,” he said. Previously, Sibal was the science and technology minister in the first UPA government between 2004 and 2009.

the last page of the magazine.) Pawar said, “In years to come India will be known for its innovation and research. Hence, the need of the hour is to look at the future requirements of the knowledge society. And establish a new model of higher education. In this century of the mind, India will gain pre-eminence owing to holistic and seamless education. NIIT is a step in that direction.” Shorey called it an “honour” to be associated with NIIT during its formative years.

Kapil Sibal takes over the telecom ministry from A. Raja and science and technology ministry from Chavan

Sibal Bags Three Portfolios

based education. Singh went on to add that, “NU gives a glimpse of what future educational institutions can be.”

While addressing the audience, Das stressed on the role of education in shap-ing individual personalities. His speech drew inspiration from his latest book—The Difficulty of Being Good. Das said that “true progress” could be achieved when people marry age-old moral and ethical structures with the education system. (Excerpts of the speech has been carried on

also in November. With the telecom min-istry, Sibal now holds three ministries.

The arrangement is being seen as a “temporary one”, keeping in mind the ongoing Parliament session, and at a time when the Centre is facing a lot of heat over scam allegations.

Sibal took over the charge of science and technology ministry from Prithviraj

The NIIT University celebrates its first birthday

UPDATES

13November 2010 EDUTECH

“I THINK WE NEED TO EMBRACE AUTONOMY, MERITOCRACY AND

ENHANCE INTERAC-TION between universi-ties here and outside, par-ticularly those that have performed better than we have”

—N.R. NARAYANA MURTHY,Chairperson, Infosys Technologies

YOU NEED THREE THINGS AND IF YOU GET THESE RIGHT, YOU WILL DO GREAT FOR YOUR COUNTRY. YOU NEED TO GET YOUR GOVER-NANCE RIGHT. Second, you need to get your economic policies right. Lastly, you need to get your education right,

— THOMAS FRIEDMAN,Author, Columnist

“AS INDIA MODERNISES grows and plays a larger role in world affairs, we will need an ever-expanding pool of human resources, the quality of which will have

to be second to none. We will need global leaders in education, entrepre-neurship, technology and management

— MANMOHAN SINGH,Prime Minister, India

VOICES

“ THE WEST HAS HUMAN RESOURCES but no jobs, and India has jobs, but no trained human resources. We

need more college students”— KAPIL SIBAL,

Union HRD Minister, India

collaboration

PM Talks of US, India Ties The two countries will hold a higher education summit in 2011

Prime Minister Manmohan Singh on November 8, said partnership between India

and the US on education held “great promise”, as no other countries were “better equipped to be partners in building the knowledge economy of the future”.

“Co-operation in the field of educa-tion holds great promise because no other countries are better equipped to be partners in building the knowl-edge economy of the future,” Singh said in his opening remarks at a

joint news conference with US Pres-ident Barack Obama at the Hyder-abad House. Nearly 100,000 Indian students are studying in American inst i tutes in the US. Singh announced that the two countries would hold a higher education sum-mit next year. This year, a three-day summit was organised in July in Mumbai. He added, “The US is one of our largest trading partners. Indi-an investments have helped to increase the competitiveness of the US economy.”

The Orissa High Court recently quashed the process of land acquisition for Vedanta University in Puri. The HC directed the government to return the acquired land to its owners. The division bench of Chief

Justice V. Gopal Gouda and Justice B.P. Das delivered their verdict in response to eight petitions.

The court declared that the land acquisition notification for Vedanta Univer-sity project is illegal. The court quashed the notification.

The Anil Agarwal Foundation, promoted by chairman of Britain’s Vedanta Resources Anil Agarwal, was setting up the multi-disciplinary Vedanta Uni-versity near the Konark-Puri marine drive. The university was to come up in over 6,000 acres with a phased investment of INR 150 billion ($3.5 billion). But the project faces opposition from residents.

Some people who lost their land had sought the intervention of the court describing land acquisition for the project as illegal.

“We have been opposing the land acquisition since the beginning because it was illegal. Now the court has came to the rescue of people. The judgment is historical,” Umaballav Ratha, one of the petitioners.

The Union environment ministry had earlier refused clearance to Vedanta’s mining project in Orissa’s Niyamgiri hills.

verdict

Vedanta Land Hopes Squashed By HCOrissa High Court directs that the the land acquired for Vedanta University Project be returned to its ‘rightful owners’

VIEWPOINT Rahul Choudaha

14 EDUTECH November 2010

2015: Arrival Of The Gen-Q And Quality

I ndian higher education is characterised by a two-tier structure—a handful of quality institutions co-existing with a number of mediocre ones. Much has been written about the “lack of quality” among Indian institutions, and how the

situation should be fixed at a policy, or institutional, level. However, one of the major influencer, in my opinion, will be demand from the students of the future. That demand will force institutions to shape up and offer quality programmes. These prospective students will be the children hailing from the upper middle-class strata of professionals, with a capacity to pay for “quality education”.

It is clear by now that the pace and growth of the Indian economy has gen-erated a new class of wealthy Indians. According to an Asia-Pacific Wealth Report, the number of (US dollar) millionaires in India rose from being 43,000 in 2008, to reach 1,27,000 in 2009. This prosperity has changed consumer expectations. It has given Indians a purchasing power. And, a higher capacity to afford quality. To remain competitive and to maximise market opportunities, organisations need to respond to this consumer demand. This responsiveness is already being seen in the car industry.

Indian consumers are moving up the value chain, as far as quality and price is concerned, and car companies are being forced to constant-ly innovate and deliver.

Gen-Q: Rich Kids Expect QualityAs far as I understand, our higher education will be forced to be more “quality-conscious”, as demand (for quality) will rise among the children of new-age professionals, who can afford to pay. When I talk of new-age professionals, I refer to those involved in high-growth sectors such as tele-communication, financial services and insurance, who have benefited from the liberalisation and privatisation of the economy. This will result in corresponding growth in compensation, and life-style changes. A special case among these profes-sionals is the information technology (IT) profes-sionals. They have witnessed an even steeper growth when it comes to pay. According to NASS-COM, the number of knowledge workers in the Indian IT industry has grown eight-fold in the past 10 years—from less than 200,000 in 1998 to 1.6 million in 2007.

I define Gen-Q as the children born in the late Nineties to parents working in these new-age industries such as IT and telecommunications. Gen-Q will start going to college from 2015 and, be sure, they will expect quality education.

CAMPUS Xxxxxx xxxxx

56 EDUTECH November 2010

VIEWPOINT Rahul Choudaha

16 EDUTECH November 2010

This demand (for quality) is evident from the growth of international schools in India. For example, the number of students in IB pro-grammes has grown at a CAGR of 25 percent in the five-year period from 2005-09. Apart from the expectation of quality, Gen-Q will influence Indi-an higher education in different ways: there will be demand for international experience, for autonomous decision-making, acceptance of diverse fields and higher pricing of programmes.

Greater ExpectationsThe Gen-Q is expected to graduate from competi-tive private schools. Having gone through that experience, these students will expect a suitable transition, not only in terms of quality of core teaching and learning opportunities, but also in terms of an engaged and rich campus life. This will mean that even the quality of faculty, student-teacher ratio and personalised attention will start becoming important differentiators. The Gen-Q will be used to a comfortable lifestyle, it will expect world-class facilities and support services.

Rahul Choudaha A higher education specialist based out of New York, Dr Choudaha specialises in strategic management of higher education, institution building, academic leadership, collaborations and market development. He has a PhD in higher education from the University of Denver, MBA from NITIE, Mumbai, and BE from Jabalpur University. He can be reached at [email protected]

gathering process will be influenced by internet and social media. Gen-Q will trust the advice of peers on social media platforms such as Face-book—more than a family member. Though, par-ents will play a key role, as far as funding is con-cerned, the Gen-Q will be self-directed in terms of how they want to shape their educational future.

Acceptance Of Diverse Study FieldsAnother aspect related to autonomous decision-making is openness to considering and accepting a wide range of careers and programmes. Pro-grammes in liberal arts and humanities, provided that quality is offered, will get more popular.

Interdisciplinary programmes (read internation-al affairs or environmental studies) will also gain traction. Subsequently, several of these Gen-Q stu-dents may wish to study abroad for myriad post-graduate programmes.

Higher Price ProgrammesTen years ago, ISB launched its MBA with a price tag of $25,000. It seemed exorbitantly expensive.

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Gen-Q is expected to graduate from competitive private schools; having gone through that, these students will expect a suitable transition

Demand For International ExperiencesGen-Q will demand more international experi-ence, as far as education is concerned. This will compel institutions to seek more international partnerships and develop study-abroad pro-grammes. Student exchange programmes are already becoming an expected norm for the better MBA programmes. However, this expectation will become more important at an undergraduate level. Institutions will be required to approach internationalisation in a comprehensive manner and deliver high-level of student services to meet expectations of Indian and foreign students.

Autonomous Decision-makingGen-Q would exhibit a higher level of autonomy in the decision-making process—it will decide for itself what colleges to be in and which pro-grammes to pursue. Its opinion and information-

Today, ISB charges about $45,000 and it’s quite evident from the number of applications received by it that even with this price, people find the pro-gramme investment worthy.

Price increase of programmes will be driven not only by students’ capacity to pay, but also because of higher cost structures required for offering quality faculty and facilities.

Beginning 2015, Indian higher education is set to witness a major change in terms of expecta-tions; for quality—primarily driven by demand.

This will be a fast and sudden change, present-ing opportunities and challenges for institutions. Survival and growth of many will depend on pre-paring for this change and focusing on quality for long-term competitiveness.

CAMPUS Xxxxxx xxxxx

56 EDUTECH November 2010

VIEWPOINT Rishikesha T. Krishnan

20 EDUTECH November 2010

Design Thinking In Higher Education

In middle of all this excitement, we would do well if we pay heed to doubts being raised about the sustainability of the “American university model”. Top US schools are presumably our role models. But, their current business model is asset-heavy, leading to high costs as far as students are concerned. While the US universities are renowned for the quality of their scholarship and prodigious research, their faculty are pampered by low-teaching loads, frequent sabbaticals, and post-tenure absence of pressure to perform. In other words, the American system is faculty-centric. Sprawling campuses are a treat to the eye, but cost an arm and a leg to maintain. Fees at US universities continue to rise steadily, outstripping the rate of inflation. Students and parents groan under the weight of increasing tuition burden. Commentators have gone so far as to ask if this could ulti-mately result in US universities going the way of the US automobile indus-try—too bloated to be competitive.

Is this what we want to replicate in India? Can we afford such a model? Or, can we come up with alternate models that borrow the best from the west, yet

remain scalable at a reasonable cost? A stream of thought in contemporary higher education could be of help here—design thinking. It is the application of principles of design to areas such as higher educa-tion which has been outside its ambit traditionally.

Delving Into Design ThinkingDesign thinking emphasises an understanding of problems and needs of users. It starts with sec-ondary research, but moves into a discovery phase, where it focuses on observing users in their natural habitat—how they grapple with problems. It encourages experimentation, proto-typing and testing, before scaling-up. In recent years, design has embraced sustainability and ecological concerns. And, design thinking facili-tates incorporation of the “local idiom” (our cur-rent 1 and 2 coins featuring Bharatanatyam mudras are excellent examples).

In his recent book Idea by Design, the CEO of IDEO, Tim Brown, emphasises this point by quoting Henry Ford: “If I’d asked my customers what they wanted, they’d have said a faster horse.” Apple CEO Steve Jobs sees design as a discovery, rather than an invention process. Closer home, Titan has shown how design thinking can ignite industries.

Wouldn’t higher education in India benefit from such a fresh perspective? What would design think-ing offer Indian higher education?

Indian higher education is on the threshold of major change. New regulatory structures, government-funded universities, collaboration models (innovation universities), and the entry of foreign universities, are all on the anvil. While

these measures may not solve some of the bigger problems (low gross enrolment ratio), they could well provide the shake-up that our system needs.

Rishikesha T. Krishnan VIEWPOINT

21November 2010 EDUTECH

Instructional design incorporates user-centricity by focusing on learning objectives, outcomes and measures of every course

Advantage; New ThoughtFor one, it helps ensure that we solve the right problems at the right time. It helps create options. It ensures that change is grounded in the needs of users, and are sustainable. It is known that stu-dents in urban India spend hours on social net-working sites and internet. Design thinking could make us pause to ask how this phenomenon can be used to the advantage of higher education. After all, technology has the potential to bridge the gap between richness and “reach”.

Design thinking could help integrate technology seamlessly with the learning process. It could help find new ways to balance face-to-face contact with faculty, and resource utilisation. Acquiring tracts of farmland for non-agricultural uses has become a contentious issue in India. Design thinking could lead us to question whether horizontally sprawling campuses are necessary to create a sense of space.

Elements of design thinking have already seeped into higher education. But, it remains more on the periphery. Instructional design is one such approach

ASU’s new model has been guided by eight design aspirations: 1. Leverage Our Place; 2. Transform Society; 3. Value Entrepreneurship; 4. Conduct Use-inspired Research; 5. Enable Student Success; 6. Fuse Intellectual Disciplines; 7. Be Socially Embed-ded; and 8. Engage Globally. This has enabled ASU to transcend traditional roles and direct its attention to bigger problems—its new bio design institute that seeks to produce cost-effective vaccine for pneumo-nia. Design thinking has made a difference. In August 2008, Newsweek described ASU as “one of the most radical redesigns in higher education.” Earlier, Nature (26 August, 2007) observed that “the univer-sity of the future will be inclusive of broad swaths of the population, actively engaged in issues that con-cern them, relatively open to commercial influence, and fundamentally interdisciplinary in its approach to both teaching and research”.

The India WayIn India, the potential for application of design thinking is immense. With so many new institu-

that incorporates user-centricity by focusing on the learning objectives, outcomes and measures of every course. However, such instructional design appears to be more prevalent in for-profit training institu-tions, than universities.

Design thinking is reflected in the planning and architecture of new buildings and facilities on some campuses. For example, Clark Centre, which houses Stanford University’s pioneering inter-disciplinary bio X programme, was designed to facilitate inter-disciplinary collaboration by providing windows that help people look into laboratories and locate stair-cases and walkways outside the building, so that you pass these windows as you walk around.

Arguably the most ambitious use of design thinking in contemporary academia has been the Arizona State University’s (ASU) “New American University” project. ASU President Michael Crow encouraged the design theme of “going back to basics”. He questioned the fundamental assump-tions by asking “do you replicate what exists, or do you design what you need?”

tions being set up, we have an opportunity to look at things afresh. Applying design thinking, we should see the higher education process as a mind and personality-shaping experience. For one, we can re-jig the two-year MBA programmes; its format has probably outlived its utility. As my colleague J. Ramachandran and I argued in a recent op-ed piece in The Economic Times, the cur-rent format is resource-inefficient. At least in our top business schools, students come from the best schools and have the ability to absorb ideas. In such a context, it’s not clear if the second-year adds much value. ISB and INSEAD have shown that it’s possible to offer well-designed one-year programmes without adverse effects. It’s time to ask fundamental questions about higher educa-tion in India with a single focus—the student. Design thinking offers the most holistic perspec-tive to academic programmes.

Rishikesha T. Krishnan Dr Krishnan is a professor of corporate strategy at IIM Bangalore. He has an MSc in Physics from IIT Kanpur, MS in engineering-economic systems from Stanford University, and a PhD from IIM Ahmedabad. He can be reached at [email protected]

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COVER STORY TechnologyCOVER STORY Technology

Are you using them today? EDU’s survey reveals the state of

adoption and use

1 Classroom technologies

2 Digital libraries

3 Online learning & virtual classroom

4 Online testing & evaluation

5 Collaboration tools & social media

6 Unified communication &

networking

7 Cloud computing & SaaS

8 High performance computing

9 Campus management systems &

student life-cycle management

10 Identity management

& digital security

nstitutions today cannot remain unaffected by technology. In their quest to reach goals such as gross enrolment ratio of 30 percent by 2020, and to do so with minimum resources, institutions must resort to technology. Remoteness, ignorance and the lack of support and infrastructure, cannot be treated as

‘excuses’ anymore. Be aware of what options exist before you and what you must do to live up to the expectations of GenQ. EDU brings to you the absolute ‘technology must-haves’ that will help institutions become ‘today’s centres of excellence’. We also present to you, a snapshot of an EDU survey. We spoke to leaders in higher education sector and found out just how ready are the institutions to tackle the GenQ needs

BY

AN

IL T

24 EDUTECH November 2010

COVER STORY Technology

IMAGINE THE classroom that was; teacher drones on, fills a black-board with scribbles that the boy in the last bench can’t figure out. Some stu-dents understand what’s being said. Most don’t. As examination time approaches, the cramming starts. Groan!

New Learning System Now, take a classroom of today. The teacher uses innovative technologies—the problems are simulated, pointed out and questions are most welcome! The display is clear and explanations are visual. Students grasp a concept. Those who don’t, start a spirited discussion. Learning can be fun, interactive and student-centric. Clearly, focus today has shifted towards learning. It’s not about teacher-led lectures anymore.

“With the use of in-classroom technol-ogies, our lectures turn from a teaching experience to a learning experience,” says Anushree Raju, a first-year student

Indian educational institutions are focusing on in-classroom technologies for better delivery of knowledge BY PRATEEK MALHOTRA

of MBA-HR at Amity University, Noida.How is this shift happening? Through

the use of in-classroom technologies that bring in interactivity to the learning. Institutes are now keen to adopt better teaching and learning models. Comput-ers, laptops, internet and wireless cam-puses are becoming a default infrastruc-

ture in most institutes of higher learning. In most metros, schools have adopted in-classroom technologies in a big way. Thus, when these batches of schoolchildren take admission into a higher education institute, they look for-ward to being taught in an interactive and collaborative environment.

What’s On Offer?High up in the list of must-haves in a modern classroom is “interactive white-

boards”. These connect to a computer or a projector, to facilitate group interaction and information shar-

ing. Then there are the “installation projectors”,

which come with c o m p r e h e n s i v e

connectivity and networking capa-b i l i t i es . A lso ava i l ab l e a re “ m o b i l e ” o r

“A student, with 3D technology, can have an immersive view of a project or a thing”

CLASSROOM TECHNOLOGIES

Abhilesh Guleria,Country Head, MMPG&ITPF

Business, NEC India

Technology COVER STORY

25November 2010 EDUTECH

wants to plan a town, with the help of 3D technology he can have an immersive view of the whole thing. He can fly through it; rotate it; move it up and down; have multiple angle snap shots, and thus plan it in a better way,” says Abhilesh Guleria, country head of MMPG & ITPF business, NEC India. “This technology makes education a lit-tle more relevant, specifically because its impact is probably 10 times more than the audio or plain words,” adds Guleria.

Educational content providers are working towards generating 3D enabled content—as content is the key for 3D usage. Progressive 3D usage in projec-tion and other technologies will be expe-rienced as soon as the content becomes available. Besides this, digital signage is expected to catch up among the most important in-classroom technologies.

Efforts are being made towards com-bining projection technologies and inter-active multi-touch technologies. This combination, teaching is in for some big changes, says Guleria. It will be possible to interact, have discussion boards, whiteboards and comments coming in on the same screen with multiple people contributing online.

RoadmapInstitutions planning to implement in-classroom technology on campus, need to prepare the infrastructure and mind-set before they take the plunge. Most of these technologies have easy deployment and installa-tion features. Institu-tions know a lot regard-ing their usage already. But keeping the Indian

“desktop projectors”, which are light. These grant teachers a lot of mobility. LCD displays are also common—they allow content to be displayed in a static or dynamic manner. “This method of teaching is a blessing when compared to the monotonous teaching-oriented sys-tem that was there in our school days,” says Raju. “This way, even our teachers are able to combine their understanding with e-books, e-journals and internation-al publications. It is a more international way of learning things,” Raju adds.

All Geared UpIITs and IIMs have been the early adopt-ers of new-age technologies. Following their cue, both public and private insti-tutes are now upgrading to the latest ver-sions of technologies mentioned before. Most institutes now work on “BOOT” (Build, Operate, Own, Transfer) model in order to incorporate cutting-age tech-

nologies. Institutions and colleges are also laying emphasis on developing con-tent that complements these technolo-gies by making sure that the content provided is designed keeping in view the use of projector or other technologies.

3D: The Road AheadIf films, and now the television, can turn 3D, can the in-classroom visual t e c h n o l o g i e s b e f a r behind?

With institutions show-ing interest in adopting it, 3D is slowly gaining ground. 3D technology brings in a never-seen-before prospect into learn-ing. Visual impact and i m m e r s i v e v i e w i n g , enabled by 3D, takes learning to another level. “If a student wishes to design a skyscraper or

10 TIMESmore impact on

students is expected from 3D

technology

COVER STORY Technology

26 EDUTECH November 2010

Digital libraries do not just give a way to access knowledge from other institutions, they help create a repository of the work being done within an institution BY SUMA E.P.

sensibilities in mind, a lot of other things need to be considered. For instance, avoiding misuse of the technol-ogy and weather conditions. These prod-ucts are easy to use, most functions are in-built and don’t require engineers to operate them. However, teachers and students using it should be trained.

Centre SpeakThe government’s part in contributing towards in-classroom technology has gained momentum. There are “informa-

tion and communication technology” or ICT-based projects where the Centre is putting a great deal of emphasis: on the usage of visual and projection technolo-gy. ICT has now become an integral part of the government’s “big mission proj-ects”. However, at the moment it is important to focus simultaneously on developing infrastructure and preparing people to adopt the technology. “In-class-room technologies are just tools. Unless a basic infrastructure exists on a sustain-able basis, to run and utilise the tools, and the people are trained, there is no use in deploying the technology. The government needs to focus on this right now,” says Guleria.

IN-CLASSROOM TECHNOLOGIESClassroom technologies and teaching aids are tools that make learning interactive and hold the attention of Gen-Y Typically a class can use the following technologies:1. Interactive Whiteboards2. Projectors3. Audio Visual Systems4. Laptops5. Virtual Learning Environment6. Simulation Software

ADVANTAGES Interesting Interactive Real world connect

THERE WAS A TIME, when a well-stocked library was asset enough. Now, students and teachers know that a little more is required. Per-haps, it is more important to tap into the wealth of knowledge that lies outside the library building, campus and, perhaps, even the country. As creation of content firmly moves into the digital domain, it’s becoming critical for higher education institutions to figure out how they make their research data accessible and avail-able to all. And not only provide access to others, but also access j ourn a l s , r e s e a r c h papers, e-books, videos and e-content relevant to their -domain. Welcome to the digital library.

Dr Jagdish Arora , Director, INFLIBNET, an inter-university centre of UGC, says, “Digital libraries are transform-

DIGITAL LIBRARIES

ing higher education in India. Institu-tions of higher learning are increasingly setting up their repositories to showcase their research outputs in the form of published articles and publications, available in “Open Access” for the aca-demic community.

This, in turn, increases the visibility of an institution’s research and results in higher citations to articles available in “Open Access” through institutional repositories. “Open Access Initiative” is a worldwide attempt to encourage free

and unrestricted online availability and sharing of material.

e-Libraries Venkatesh L.S. of Ecole Global, a technology solu-tions provider enabling teaching and learning delivery, says, “Quality of higher education varies

80.4%institutes that participated in

EDU’s survey use IT tools in their

libraries

Technology COVER STORY

27November 2010 EDUTECH

from one institution to another. Digital libraries and knowledge repositories can play a signifi-cant role in bridging this gap—as access to scholarly material can be made available to students irrespective of location. Stu-dents pursuing social sciences, arts, history and related subjects are often disadvantaged, as they are the ones who need access to material for research and reference the most. Many a times these resources are out of print, or not available in a local library. Digital libraries will be a boon for such students.”

Digital Library: TrendsDr Arora points out some of the initiatives taken by the gov-ernment in this area. “The Centre is setting up a ‘Library Con-sortia’ to enable access to subscription-based digital libraries. This is meant for government-funded institutions. Some of them are: UGC-INFONET Digital Library Consortium for uni-versities; INDEST-AICTE Consortium for IITs, NITs, IISERs, NIITs, IIMs and technical institutions; National Knowledge Resource Consortium for CSIR and DST institutions; DELCON for DBT institutions; CeRA for agriculture libraries; N-LIST for colleges,” he says.

He adds, “The MHRD, through its National Mission on Edu-cation and ICT, is funding projects for making online course-ware and making them available in ‘Open Access’. Such initia-tives would make high-quality information available to Indian citizens not only in urban areas, but also in rural areas. This will impact higher education in a positive way.”

Venkatesh points out the trend in technologies being used in digital libraries. He says, “The awareness of open source tech-nologies and tools has grown. That makes it easy for higher educational institutions to build digital libraries. However, the proliferation is still low in the country.”

Are You Ready? How prepared are Indian higher education institutes to adopt digital libraries? Dr Arora says, “Digital libraries for institutions

may mean i) buying access to digital content from com-mercial publishers, or through open access digital

libraries; ii) setting-up your own digital library for submitting content generated in-house and

making it available to rest of the academic community. While most educational

institutions (at least at the univer-sity level) have the basic net-

work infrastructure, i.e. internet connectivity and

internet-enabled PCs, most universities may not have the ICT infrastructure and expertise to set up their digital libraries.” And that’s where

institutions like INFLIB-NET help: it has set up

digital repositories like Shod-hGanga (http://shodhganga.inflib-

net.ac.in/) that enables universities to deposit students’ theses; and ShodhSagar (with funding from MHRD) for depositing research articles published by universities. Venkatesh men-tions that the readiness of an institution is dependent on stakeholders such as students and researchers, who will be accessing these; the faculty who need to contribute to the repository; and librarians, who need to facilitate the process and the infrastructure.

“Students are usually tech-savvy. They will be ready to access, if resources are available. The faculty should be willing to invest time and effort to learn and repurpose available content for deployment on digital library technologies. Librarians should focus on quality of the content, meta data and delivery by choosing the right technologies, ensuring compliance to international meta data and standards, and providing the required literacy to the other stakeholders. There should be workshops to ensure that the skill sets are created and knowl-edge transfer is encouraged.”

So, how can any institution get ready to set up a digital

DIGITAL LIBRARIESNo physical boundary. The user of a digital library need not to go to the library physically; people from all over the world can gain access to the same information, as long as an internet connection is available.

ADVANTAGES 1.Round the clock availability2.Multiple access3. Easy information retrieval4. Preservation and conservation5. Saves space6. Easily accessible

library? Dr Arora says that educational institutions should develop computing and network infrastructure and take advantage of the internet offered by NKN (National Knowledge Network) or the NME-ICT (Nation-al Mission on Education-ICT) . “They should take advan-tage of the consortium-based access to e-resources. Con-sortia provides private institutions the scope to join and benefit from the access to e-resources at discounted prices. They could join the ‘open access movement’ and set up institutional repositories, either directly, or join INFLIBNET (ShodhGanga and ShodhSagar),” he says.

Venkatesh agrees that the management team of institu-tions should recognise that digital libraries add value to the faculty and students. The management must provide the required support to those involved in implementation.

“Digital libraries can play a significant

role in bridging the gap between institu-

tions”Venkatesh L.S.

Ecole Global

COVER STORY Technology

28 EDUTECH November 2010

TODAY the internet gives students and teachers several sources of learning: search engines, wikipedia and social media platforms. Their biggest takers are students, who resort to these in a big way.

Is it possible to ignore the power of the online medium in delivering courseware and lectures today? It is not.

With improving connectivity across the country, delivery of video content is also not as prohibitive as it used to be some years ago. Interactive content, live class-room sessions and collaboration across geographies, is now happening.

Online learning provides a technologi-cal advantage for students as well as the institutes. The former are no longer restricted to conventional learning meth-

For example, the National Programme on Technology Enhanced Learning (NPTEL) allows students to learn from IIT and IISc faculty—even if they aren’t a student of these institutions—for free.

The aim of NPTEL is to let a large num-ber audience, unable to attend scholarly

institutions, have access to quality content, created on an AICTE format. NPTEL has web courses and video content that can be accessed easily. It also has a channel on YouTube.

Another example of online learning is the ‘Online Virtual Campus’

Online learning and virtual classrooms unleash the ability of an institute to reach out to more students in interactive and collaborative form BY ANKUSH BAKSHI

odologies. Those who can’t keep pace with classroom lectures can choose to opt for a model that suits their learning styles and convenience. This platform also gives from different backgrounds the chance to communicate.

Institutions also benefit as there is an increase in student inter-es t . Onl ine l ea rn ing enables students to pursue or continue education beyond the classroom through the internet. Stu-dents can access course content, assignments, video lectures or notes from either their homes or designated learning places.

“They need to articulate the vision, so that stakeholders under-stand the importance of implementing digital libraries, or the need to incentivise the faculty and students to encourage pro-active participation.

“An institution management should also be willing to embrace proposals from others for any collaborative efforts and create shared repositories.”

Digital libraries are the need of the hour for higher education institutes, because that world is increasingly becoming a flat one. There are many initiatives by the government to enable easy setting up of the infrastructure or easy access to content. The know-how is already available in the country. Each institu-tion now requires to engage in some soul searching to get on to the path of the digital libraries.

20.5%

ONLINE LEARNING & VIRTUAL CLASSROOM

institutes said they plan to

install video-con-ferencing in 6

months

Technology COVER STORY

29November 2010 EDUTECH

run by Punjab Technical University in collaboration with Lovely International Trust. The campus offers BBA, MBA, MCA, MSc (IT) and some other courses.

Virtual classrooms are a special form of online learning. They give the stu-dents an opportunity to be a part of live learning sessions. It’s just like attending a class, except that the students log in from different cities at the same time to attend lectures. Special software enable professors to conduct sessions, just as they do in a physical classroom. Stu-dents can raise hands, and if the session is webcam-enabled, teachers can keep a visual check on them, as well. The ses-sions can be recorded and uploaded to be viewed later by students who might have missed attending it.

Being a part of the virtual classrooms students can not only learn, but also have a live interaction with all those par-ticipating in the virtual class.

University18 has been using such an environment for students who can attend the lectures live from anywhere in the world. Raunak Singh Ahluwalia, Director, University18, says: “Learning Management Systems or Virtual Learn-ing Environments, are software systems that organise such information and con-tent in an educational setting, providing tools and controls to the institution, to enable publishing of academic content such as e-learning modules, e-books, or video lectures, to be able to control access to this content, to evaluate and assess students accessing this content, as well as interact with them either using live virtual classroom sessions or forums and discussion boards.”

He says, “The use of online learning sys-tems and virtual classrooms has grown exceptionally in the past five years. The popularity and easy availability of the internet has allowed educational insti-tutes across the country to take up the online learning and virtual classroom technology.”

The use is not restricted merely to the IITs and IIMs, other colleges and insti-tutes are also catching up. Private higher education institutions are readily spend-ing time and money to crack an advan-tage over others. Ahluwalia says, “Increased collaboration, between pri-vate organisations and public institu-tions, has led to the development of innovative collaboration models and increased capabilities in the field of online learning”.

Helping HandThe main reason for the

growth of online learn-ing in Indian higher

educa t ion has been govern-ment support. T h e g o ver n -ment of India has funded vari-

ous research and Information and

Communication Technologies (ICT) projects. Ahluwalia says, “Budgetary allocations towards projects like NPTEL and the National Mission on Education through ICT, as well as spending by organisations like the Indira Gandhi National Open University, have provided for most of the groundbreaking work done in this field. All this is contributing towards making India an upcoming world leader in the online learning space.”

ISRO has also provided support in making the technology convenient to use by providing satellite connectivity through Edusat, which is its educational satellite network. Edusat provides con-nectivity for institutions, the NTPEL ini-tiative and Indira Gandhi National Open University. Many private players also provide connectivity for many of the online programmes available today.

Adopting TechnologySo how should an institute go about adopting online learning? The prime requirement is that the institute should be interested as well as be willing to adopt the technology. Institutions should work on a well thought out strategy, so that online learning is used as a primary practice and not as a supplementary project alone. Faculty from diverse

“These systems organise information

and content in an educational setting”

Raunak Singh Ahluwahlia, Director, University18

Insructor evaluates and asseses students

On Line Learning

Students at different locations receive content

Instructor monitors and delivers content

Instruction material & tools

COVER STORY Technology

30 EDUTECH November 2010

E-LEARNING e-learning is essentially the computer and network-enabled transfer of skills and knowledgee-learning applications and processes include web-based learningcomputer-based learning virtual classroom opportunities and digital collaboration (Wikipedia)

ADVANTAGES It lets myriad forms of

interactions among students It lets institutions to

communicate with their students better

departments can help as the Subject Matter Experts (SME) in developing the online content.

Ahluwalia says, “Enabling an institu-tion for the new age is a critical task and deserves all the time and attention we can put into it. Unfortunately, such ini-tiatives often fail to take off due to a lack of management focus, clarity in vision and missing change management.”

In terms of infrastructure an institute needs the requisite hardware, software and data connectivity.

The amount of investment required depends primarily upon the number of people who will be using the services.

An account with any web-hosting pro-vider might hold good for an audience of 50 to 100 but a dedicated server is required for a larger audience. The investment gets bigger when an institute looks for more features such as live classes or live streaming.

Ahluwalia says, “Online learning gives students access to some of the best brains in the field, something that was till recently the privilege available only to a handful ones fortunate enough to get into IITs and IIMs.” That is the real power of online learning. While the divide between the top institutes and their lesser counterparts cannot be bridged easily, online learning shows us a path to reduce the gap.

Online testing offers accuracy, flexibility and security to students and teachers. Especially when compared to the widely-used manual examination and evaluation system, which is paper-based and has several drawbacks BY

ANKUSH BAKSHI

ONLINE TESTING & EVALUATION

Technology COVER STORY

31November 2010 EDUTECH

tem has drawbacks. Dr Udaya Shankar says, “Institutions have been conducting offline exams for a long time now. They have spent years polishing and perfecting the system. Despite that there are inherent flaws that cannot be ironed out. The lack of complete security, accuracy and instantaneous results are a few examples. Experts indicate that the answers to these problems lie in the realm of online examinations.”

Manual testing and evaluation consists of a large amount of paperwork, for which space becomes a problem. On top of that question paper and answer sheet filing consumes a lot of time

Manual testing and evaluation system is ineffective when it comes to filtering the right chunk of information from the mass of paperwork, or when you need to review or revaluate results. The manual system makes result processing slow and is a waste of time for the qualified and expensive faculty.

Simplifying ProcessesOnline testing and evaluation systems consist of a web-based software application that may be executed through a server by multiple clients. This software is capable of working in a flexi-ble environment. And, it reduces human effort by cutting down paperwork. This technology works on the idea of providing a comprehensive computerised system, which can not only receive and retain inputs, but also can analyse them.

As Dr Udaya Shankar explains, “Online tests are secure and can process results immediately with accuracy and, of course, with no logistical headaches. Assessment can be more objective and can be conducted simultaneously anywhere. Similarly, the subjective answer scripts can be evaluated by multiple examin-ers from any location through the net. Scores can be submitted to the system directly.”

Infrastructure-wise, this technology requires a one-time investment on computers, software, servers and a question bank. It offers advantages such as usability, security, maintain-ability, availability and portability, which makes it a must-have. As Dr Shankar adds, “Online testing and evaluation gives stu-dents flexibility of date, time and location for objective-type

examinations. It gives exam-iners flexibility of time

and location for evalu-ating subjective

answer papers.”

THE GROWTH of technology has been responsible for transforming the education sector. Technological initiatives have helped make the education system convenient, not just for students but for education providers as well. Online testing and evaluation is one such technology that has been adopted by modern education institutions in the past few years. Dr H.N. Udaya Shankar, Registrar (evaluation) of Manipal University, believes that, “Online exams can revolutionise higher educa-tion. It creates a secure and accurate test platform, with fast-er result processing, which is advantageous for stakehold-ers—institutions and students.”

Lack Of Security, AccuracyAbout 175 million examinations are held every year in Indian institutes. These include entrance and end-of-the-term tests. Most of these are offline, i.e. involve manual tests and evalua-tion. But, widely-used manual examination and evaluation sys-

“Online tests are secure, can process results immediately

with. Assessment can be objective”

Udaya Shankar,Registrar, Evaluation, Manipal

University

COVER STORY Technology

32 EDUTECH November 2010

Going OnlineUniversities such as Manipal and Gujarat Tech-nological have been using online testing success-fully. Recently, CAT, that conducts India’s premier management entrance exam, also introduced online testing—albeit with errors which, hope-fully, would be smoothened out over time. John P.V., CEO of Japan India Network, and Technical Director of Orell, believes, “We need to create awareness among students, management and parents. This technology is ready and will take little effort on the part of the management to implement.”

The government’s role becomes crucial at a time when reports suggest that both institutions and students are eager to take up the technology. As John P.V. points, out “The Centre can guide an institute’s management on the availability of tools, and encourage them to use them. The government should pro-vide grants for institutions to use these technologies.”

India’s first-ever comprehensive research report on the future of examinations, released at the “EDGE2010 Conference”, reveals some interesting facts, like: 52 percent of VCs, Regis-trars and CoEs interviewed, showed interest in the concept, 15 percent confessed that they had already implemented it in some

stage, while 15 percent have already begun. Sev-enty percent of all VCs, Registrars, CoEs were keen on introducing online examinations and 68 per-cent of these respondents mentioned that they would do this in the coming 36 months.

Students (95 percent of those interviewed), including those in Tier-III cities, also acknowl-edged that they are aware of online assessment. Sixty-nine percent of them think universities that conduct such tests are technically advanced.

Time Is RightExperts believe that the time is right to take up online testing. With the presence companies around that have the expertise and the experience required for conducting online examina-tions, all that an educational institute needs to do to imple-ment online testing is to select one company and ask them to help them implement a software engine and prepare staff through workshops.

The technology can reduce stress for both examiners and stu-dents. At the same time, it can reduce the chances of malprac-tices and impersonation. It is a fair, transparent and cost-effec-tive system, capable of delivering instant results.

ALMOST every young man or woman that you know today has an account on at least one social network. Most of them are likely to be YouTube regulars, and the more professionally inclines will be on LinkedIn. A set would also be reading their favourite stars tweet

LEARNING

COLLABORATION TOOLS & SOCIAL MEDIA

If your students are on social networks, it’s time you considered having one for your institution. It can create a platform for all stakeholders to meet and collaborate fruitfully BY SUMA E.P.

on Twitter. In short, students are spend-ing a lot of time on networks. Instead of worrying about how to get them off these, the question is—how do you get in and some how (trick them) or make them a thing or two.

Ask Dilip Thomas Ittyera, Founder

and CEO of Aikon Labs, a company that has built an idea management solution that solves this dilemma. “We believe that social learning will drive the next generation of students and academics. Social tools will drive learning in collab-orative communities, made of students,

95%of students were aware of online

testing, evaluation

Technology COVER STORY

33November 2010 EDUTECH

munication among stu-dents within interest groups. And, you have effective ways to engage with an external audience, including the alumni and industry—to deliver value to the insti-tution,” he says.

He adds, “Collaboration solutions also have the power to improve the way content can be disseminated to a large audience, especially those in the rural areas, and to engage them in a two-way dialogue.”

Entrepreneurial SchoolsSeshadri says, “A couple of years ago, stu-dents were collaborating using wikis, instant messengers, chat and exchanging information through e-mails. Today, more than 80 percent students are on Face-book—that has revolutionised the way

people talk to each other. It has also fos-tered uninhibited communication

among people who have found a bet-ter medium to express themselves. Students have a tendency to pick up technology naturally. Streamlining this trend inside the educational institutions will allow them to achieve more by engaging stake-holders more effectively.”Ittyera says, “Recent studies

show that social learning is an effective tool and can effec-

tively augment classroom and faculty-led learning.”

He ta lks about the World Economic Forum’s Global Education Initia-tive—that espouses the

critical need for transform-ing educational institutions

from being “administrative” to becoming a more “entrepre-

neurial” one. “This means that institutions need to

manage and mentor student ideas, exe-cute and showcase them, and create IP that can take them to their ‘next’ level,” he states.

Also, with all this online social activity, one cannot ignore the question of an institute’s reputation.

Ittyera says, “With a number of forums and communities sprouting online, which help students learn col-laboratively and also, more important-ly, rate professors and colleges, it would be in the best interest for aca-demic institutions to enable communi-ties within their space where they can also closely monitor and engage with stakeholders.”

Makes sense!

Dilip Thomas Ittyera,Founder and CEO, Aikon Labs

SOCIAL MEDIASocial media are media for social interaction, using highly accessible and scalable publishing techniques. Social media uses web-based technologies to turn communication into interactive

dialogues (Wikipedia)

ADVANTAGES 1.Learning is more fun2.Collaboration, internally or externally, is easier3.Communication is simplified

faculty, guides, alumni, industry experts, and companies, who would be recruit-ing from these institutions.”

That sets the tone for you to start seeing social networks as a single platform to engage with all stakeholders in a meaning-ful manner. Thus, it’s time now for institutes to start viewing social networks as a productive format for learning.

An Example Take IMT Ghaziabad, for instance. It runs a platform called IIT-G Connect, which brings together aspirants, stu-dents, alumni, faculty, corporate bodies, and international exchange students. There’s an amazing exchange of ideas, snippets, news, and gossip, too. Under-neath all that fun, there’s some serious knowledge to be gained through trivia, blogs, galleries, videos and a host of other features.

This social platform runs on Neighbor-hood Campus solution built by Azuriks Technologies, a start-up, focused on cre-ating the next generation of social net-working solutions.

Experiential LearningSrinivas Seshadri, Co founder and Director, Injoos Web Solutions, which has a teamware platform, says, “Lever-aging collaboration tools will bring in some fundamental new capabilities in an education institute by increasing col-laboration among students, manage-ment and faculty.

“Availability of easily accessible collab-oration platforms allows students to explore, learn and connect with people or content in an useful way. Social tools also provide a platform for experimental learning through the discovery of infor-mation and dissemination of the same among friends or project mates.”

Why Connect?Narendra Narayana, Co-founder and Director, Think Core Technologies, a company that makes collaboration solu-tions agrees. “Social media tools can dra-matically simplify the communication within an institution. There is easy com-

“Social learning will drive the next generation

of students and academics”

COVER STORY Technology

34 EDUTECH November 2010

Get SocialInjoos’s Seshadri says: “Though social collaboration as such is not accepted and is perceived to be challenging in an aca-demic environment, its adoption will soon bring innovation into education. Though the infrastructure is available, it is the mindset of the educational institu-tions seems to be the barrier between the technology and its adoption.”

What else does the management need to do, to be a part of the social network? And whose responsibility is it? “It’s the man-agement that needs to change the cul-ture within an institution and support communities to socially collaborate to achieve ‘learning objectives’. They need to provide sponsorship and encourage change agents within the faculty and teams in running these initiatives. They could provide overall direction, as well as policies, that will ensure success of these initiatives,” says Ittyera.

Cloud ComputingWhat about the infrastructure? Narayana says, “With the promise of cloud com-puting, it becomes easy for universities and institutions to deploy solutions, and go live with them without IT overheads. What this means is that with just com-puters and internet access, it will be pos-sible for institutions to go live with a col-laboration solution without investing in expensive server hardware, or in IT man-agement of the solution.”

Ittyera concurs. And adds, “The good news is that most of these solutions should and will run off the cloud—so a majority of this technology and infra-structure required will be provisioned by the solution provider, ideally on a SaaS model, with the institutions only need-ing to provide connectivity. And there would be a lot of access from home, work and other locations. This is how it should be.”

Social platforms give institutions the way to break down the walls that hamper learning. It’s time to think social.

“The adoption of social techniques for collaboration and learning is inevi-table. To most of us, it is more a mat-ter of ‘when’ rather than an ‘if’,” con-firms Seshadri.

INTEGRATION OF communication technologies is becoming increas-ingly critical for educational institutes. Disparate technologies and conflicting third-party solutions get harder to manage as the college or institution grows. They demand a very high investment in terms of both time and money, and result in information silos, with no sharing of data across different media.

Moving to a unified communications (UC) platform can enable an institution to man-age its voice, data and video communications on a single platform. UC can greatly enhance information sharing, giving students and faculty fast and secure access to the resources they need. The services that can be covered under UC include instant mes-saging (IM), email, voice, video and web conferencing. UC also enables communication across different devices, like desktop computers, mobile phones, PDAs and laptops.

Transforming Higher EducationStudents today are already tech-savvy, and willing to use IT to learn more. Colleges should be looking to capitalise on this, and use the technology to have a greater impact. “Today if you tell a student to read a book, you are not likely to get a very enthusiastic response. But if you tell the same student that you have a web page where the book has already been posted, and he can go and take a look, and that he can also collaborate with colleagues, chat, share notes, etc, he will be interested,” says Sukhvin-der Ahuja, Lead–Unified Communications, Microsoft.

Let’s take a look at the ways in which UC can transform the field of higher education: Easier access to resources: UC offers increased availability of resources, and is

aligned to the multimedia requirements of students today. Improved collaboration, better reach: UC allows collaboration and data sharing

among people at different locations. Professors can reach more students for dis-

UNIFIED COMMUNICA-TION & NETWORKING

Unified communication solutions are still thought of as expensive and tough to manage. But, in reality they are very simple to use. They no longer demand a huge investment from the college BY MADHURA BIRDI

TAKING

Technology COVER STORY

35November 2010 EDUTECH

tance education. Teachers don’t need to be physically present to conduct classes or answer queries. Video, audio and web conferencing tools enable them to communicate with stu-dents anytime, anywhere, even across countries. “Unified communications can break the boundaries of the class-room. A normal lecture being delivered to 10 students in a lecture hall can now be delivered to 10 more stu-dents who are logging in to listen to it. And if that teacher falls sick, he can still take that class from his home,” says Ahuja.

Increased productivity, reliability, process efficien-cy: UC enables faster, easier, streamlined access to communication tools over multiple devices, allowing the flexible use of time and increasing the productiv-ity of both students and teachers. The presence capa-bilities of these solutions allow users to see the avail-ability of others, and reach them on the first attempt. Manual processes can be automated to increase staff productivity. “Attendance and other records, which are currently tracked manually, can be automated through voice systems, and parents can be informed in specific scenarios, for example if the student’s attendance falls below a particular percentage,” says Arun Shetty, of Avaya.

Self-service contact centres for better information dissemi-nation: Contact centres can give students, faculty and parents better access to information. “If a student wants any informa-tion about the fees or syllabus, this can be automated through IVR systems, and the information can be delivered on any device,” says Shetty.

Cost savings: UC technologies also come with the benefits of low infrastructure and operating costs. These solutions leverage the technology investment made by institutions and provide immediate results.

Simplified IT management: Since all of the college’s commu-nications happens over a single architecture, there is no longer a need for managing a dozen different networks.

Scalability: UC solutions are software-based, and can easily be upgraded to meet the needs of a growing institution effectively.

Are We Ready? Most colleges today have the basic infrastructure in place, but they have it in silos. “The awareness is there among the colleg-es, clearly. The students want them—most of them already have mobiles and laptops. All that has to be done is that the backend has to be enabled for the colleges to give these features to the end-users,” says Shetty.

More and more institutions have begun seeing the value offered by these solutions. “Adoption is slow, but it’s a curve which is growing,” says Ahuja. “Institutions want to adopt the technology to keep the students’ interest there, and to attract the right students to the institution.”

In particular, video conferencing is a feature that is expected to be absorbed pretty quickly, since it is critical for being able to reach a larger number of students across geographies. “Collabo-rating over a screen has become an indispensable form of com-munication at many institutes and has promoted distance learning amongst the student community,” says Minhaj Zia, National Sales Manager, Unified Communications, Cisco, India and SAARC. “In India, especially, the use of video conferencing has helped further the cause of rural education, one that will tremendously benefit from connecting remotely located stu-dents to teaching staff in nearby Tier 1 and 2 cities.”

Cisco has worked with several Indian universities to create the ‘virtual classroom’. “At the Bapatla Engineering College in Andhra Pradesh, Cisco Digital Media System virtualised the classroom environment with remote broadcast and viewing of lectures and on-demand materials. At Kolkata’s Presidency Col-lege, Cisco established a strong network foundation for IPTV

“Collaborating over a screen has become

an indispensable form of

communication”Minhaj Zia

National Sales Manager, UC, Cisco

Wireline

Conference

Unified Communication

SMS

Video

Mobility

Data Transfer

I Pad

Voice

COVER STORY Technology

36 EDUTECH November 2010

broadcast servers. Assam University used Cisco’s solutions to implement LAN across campus and deploy end-to-end security and wireless solutions,” says Zia.

Getting Started Contrary to what most people believe, these solutions don’t require any high-end hardware to be deployed. “Five or ten years ago you needed dedicated hardware to do this. Today, you don’t. Today, everything is software-based, and can be run from standard servers, PCs and laptops,” says Ahuja.

All that these institutions need to deploy a UC solution today is a high-speed Internet connection, some basic servers in the college, and the software that will run on the servers. Students need basic PCs/laptops to use the solution. Shekar Nair, CEO, Elina Networks, says, “Colleges can implement e-mail, chat and internal file-sharing as the first step towards UC. Voice com-munication inside the campus is useful primarily for faculty and staff; students can simply use VoIP or their cellphones to connect. The colleges should also implement policies for fair, clean and controlled access to the Internet for all students.”

Colleges that don’t want to spend too much can start with a simple infrastructure, and add more UC features as they go along. They can start with a basic voice communication system. “The same system can later be upgraded for more advanced communications, and they can explore features like how to handle incoming calls effectively, how to make their professors available on same extension number at the college and at their homes, etc. So adopting open standard protocols and starting out on a scalable platform will be very important.”

Easy Management The two things that the management of an institution may need to look at are how to train end-users and how to train the people who will manage the infrastructure. “Today, it is very simple. You don’t really require end-user training, because the solutions are so easy to use,” says Shetty.

Many vendors have partners who can manage the infrastruc-ture for the institutions. These partners understand what the customer requirements are, and they can deploy and maintain the solution for them. Also, most colleges today already have a website and a student database, for which they have engaged IT staff to manage the servers. “They don’t need to hire or train anyone specially to manage the solution. An IT manager in the IT lab of a college can scale up and manage it. All they need is training on the software,” says Ahuja. “They have to break the mindset barrier that this is expensive. It’s no longer expensive. It’s available, economical and easy to deploy,” he adds.

According to Zia, the one mistake that most schools and aca-demic institutions make is of a one-time splash. “A school system tends to basic infrastructure, but then it won’t fund the support, refresh and training needed for this infrastructure to be maximised, which is often counterproductive. Striking a balance between replacement, maintenance and innovation is critical, and the tech-nology department’s ability to plan systematically over the long run for all these areas works wonders for its usability,” he says.

CLOUD COMPUTING & SAAS

From an institute’s infrastructure to its services, from software development to delivery of campus applications—there is a lot that can take the cloud route. Are the institutes interested? BY SUMA E.P.

Technology COVER STORY

37November 2010 EDUTECH

FOR THOSE logging in late, cloud computing refers to the use of Internet to run IT services. This means that you don’t have to worry about set-ting up your own infrastructure, applica-tion or services; you could have it set up and run over Internet protocols, while paying only for what you use. This brings down costs significantly. And best of all, your users need not know all the nitty gritties of being on the cloud—your service provider will take care of it all.

In the realm of cloud computing, there are broadly four main areas. You can get Software as a Service (SaaS) by which you get applications delivered online. You can use Platform as a Service (PaaS) to develop applications your institute could need. Or you could have the entire Infrastructure as a Service (IaaS). Now a lot of web services such as social net-working applications for institutes are also being delivered on the cloud.

And yes, everybody is now talking about the cloud, and no, there is no way anyone can ignore it. Institutes are already experimenting with it. “Cloud computing can absolutely revolutionise higher education. What could be better than having a system that runs over the Internet, either for free or at low costs, because you pay only for what you use! It is the future, definitely,” says Tarun Malik, Director, Marketing & Strategy, Microsoft India.

Gulshan Kharbanda, Vice President-Global Services, Progressive Infotech, also is convinced about the power of cloud for higher education. He says,

“Cloud computing gives freedom, which will revolutionise the con-

cept of studying from any-

where, anytime. Online library, knowl-edge repositories will be available online which students can access as per their requirements. All these facilities will be available on a ‘pay per use’ model which is not only cost effective, but also offers reliability. Sharing of data, homework, semester results, assignments, team col-laboration, study material, projects, and models will be done at the click of a but-ton. All this will change the existing model of education system in India.”

What’s On The Cloud?A lot of institutes are already delivering their email on cloud solutions. Malik says, “We have been providing cloud based email services for institutes. Not only do they get a huge storage capacity, they also get Office Web Access so users can use tools like Microsoft PowerPoint and Excel over the Internet. They can share links and collaborate a lot more.”

Progressive implemented India’s first private cloud solution for one of the pre-mier technology institutions in India. Progressive’s Kharbanda says, “The range of applications supported on the cloud is significant. It consists of knowl-edge management, collaboration (email, chat, Microsoft SharePoint, etc), produc-tivity (business intelligence, customer relationship management), transactional application (ERP), portals, content man-agement, information management (for example, digitisation, record manage-ment, storage services, backup), security, and many more.” This means that a lot of applications being deployed to enable smoother functioning of the institute can easily find their way to the cloud.

Interest Is GrowingSays Kharbanda, “The cloud computing structure has grown significantly in the field of higher education. Institutes now

want to move from one location to multiple locations. Paper notebooks have given way to laptops. Comput-er labs are now transformed into Wi-Fi campuses. Instead of going into a library, students now like to search for the information over the

Internet. Due to these changes, insti-tutes would like to move to an online

“Cloud computing gives freedom, which will revolutionise the concept of studying anywhere, anytime ”

Gulshan Kharbanda,Vice President-Global Services,

Progressive Infotech

COVER STORY Technology

38 EDUTECH November 2010

space where they can teach students through online learning or video confer-ences and live meetings, share notes and assess students through online assignments. Many students would want to use the online classroom struc-ture which they can use as per their availability and convenience.”

So are the institutes ready for cloud adoption? “Frankly people are still absorbing it. It’s going to take a while. People have to understand that there can be opportunities where they don’t have to physically own the databases, or licenses, or mail servers. Instead they can look at shared services across ven-dors. As people understand the technol-ogy, we will definitely have a huge adop-tion of this,” says Malik.

Kharbanda says, “Premium institutes

have already started exploring an option to build private clouds and other insti-tutes are catching up.”

Getting Cloud EnabledHow do institutes get ready for the cloud? Malik says that the first step is to be open to adopting the technology. “The second step is to assess which is the right technology for the institute? Some peo-ple have experimented with hybrid solu-tions, and are exploring the benefits of going on a cloud. The adoption really depends on the maturity level of the IT setup at an institute. If the institute uses IT to improve efficiency and delivery, then they are ready. Others need to have their IT strategy in place and then figure what out of that IT strategy should go on the cloud?,” he says.

HIGH PERFORMANCE computing. When we hear that term, many of us think of supercomputers and expensive proprietary software. We think of highest-end research and experts well versed in working them. All in all, a very complex proposition.

Well, it’s time to rethink all that and re-look at high perfor-mance computing (HPC), especially if you are part of engineer-ing and technology colleges. “The interest in high performance

HIGH PERFORMANCE COMPUTING

Engineering colleges cannot ignore this area anymore. They now have easy means to have the infrastructure up and running BY SUMA E.P.

HIGHCOMPUTING

Kharbanda recommends that institu-tions should go for an assessment of their existing infrastructure through any cloud solutions provider. “This will give a complete scenario of the overall infra-structure and the requirements which need to be addressed. With the existing cloud services model, institutes don’t require any complex infrastructure to get onto the cloud but only require basic mechanisms of servers, networks and access machines like desktops or lap-tops. Cloud computing solutions will reduce organisations capital expenditure cost considerably.”

Cloud is the road ahead, for enterprises as well as institutes. As higher education institutes adopt cloud solutions, India can become a hotbed for innovation in the cloud computing space,” says Malik.

computing solutions is now immense,” says Jigar Halani, Tech-nical Specialist-HPC, Wipro. Ratan Dargan, Vice President– Enterprise Sales, Progressive Infotech adds, “In the new global economy, speed-to-market is an essential component in getting, and staying, ahead of the competition. HPC concentrates on this critical need. It uses compute, interconnect and storage power to help solve highly complex problems faster and more efficiently

Technology COVER STORY

39November 2010 EDUTECH

A Must-Have For EngineeringHigh performance computing involves use of multiple pro-cessors connected with high speed links to behave as one single system. Already most computers and laptops we use sport two or more pro-cessors. What this means is that each task being per-formed can be broken up into bits which can then be distributed to these multiple processors, and then put together again to create the out-put—that’s the concept of parallel processing. While multiple processors have the potential to significant-ly improve the processing time, a huge part is also played at the software and application level to enable the parallel pro-cessing. “But are we really ready with the applications that can leverage parallelisation?,” asks Halani. A lot of work needs to go into that aspect. “And that’s why you will see most engineering colleges now have a subject Parallel Computing. A few years ago, only the IITs and IISc had such courses, but now all good engineering colleges have introduced this as a subject.”

Hence the growing interest in having HPC setups in such col-leges. Colleges and universities have to give their students the opportunities to work on HPC clusters so they are ready for the challenges ahead when they start their careers. “It’s no more a luxury for colleges, it’s a basic requirement,” says Halani.

The fact it is a must have is made obvious in other ways as well. “Take Visual Studio, Microsoft’s software development environment. In its 2005 version onwards, it has the inbuilt capability to enable program-ming for parallel computing,” Halani says. If Microsoft made it a must-have as far back as five years, our institutes can no longer ignore it.

Research In Many AreasThe other area where HPC comes into play is that of research. It is of special importance in areas which are calcula-tion intensive and require working with huge amounts of data. Weather forecast-ing and climate research, biotechnology research, quantum physics have been some areas where HPC systems have been used. Take a look at what some of the universities are doing with HPC. University of Kentucky is exploring new uses of HPC in language arts and sci-ence. The university also has research-ers using HPC to study alcoholism with

respect to brain, and possible connections with diabetes, obesity and cardiovascular diseases.

University of Colorado is using HPC for learning more about earth system science, biotechnology and renewable energy. Even

humanities scholars use HPC to work with large sets of unstructured

data in the form of newspa-pers, books, election

data, archaeological fragments, audio or video files.

Are We Ready?

Halani estimates that only 20 percent

of the engineering colleges in India have

the infrastructure and fac-ulty for a high performance

computing setup. “But the good news for other colleges is that they already have the infrastruc-ture for it. All they need is some open source software and some support,” he continues.

First, the management in engineering colleges have to decide to take the initiative. Contrary to the belief that supercomputing setups require fresh investments running into crores, what is really needed is a re-look at the workstations already in place. Some additional investment of a couple of lakh of rupees or so would be enough to get the college started on its HPC journey.

Some companies like Wipro already offer the necessary support for this.

For institutes looking at high end research, a more strategic approach to setting up an HPC infrastructure would be required. You would need a dedicated expert team to figure out your exact requirements in line with the institute’s vision, and then seek vendors who can set up the infrastruc-ture for you. While this will require higher initial investments, the ability of the institute to attract research grant goes up significantly.

High performance computing is no more the luxury only the highest end institutes can afford. With powerful off the shelf boxes and downloadable open source software, it’s simpler for most institutes to enter the HPC arena. But it requires a dedicated and expert team to run the show so that the institute can reap the benefits of the immense compute power.

HIGH PERFORMANCE COMPUTING CLUSTERIts a group of commercial off-the-shelf computers interlinked via high-speed interconnects to create a robust, high-speed computing resource that rivals the performance of traditional mainframe supercomputers at a fraction of the cost.

ADVANTAGES 1.Faster research results2.Enhanced productivity3. Fast deployment

Ratan Dargan,Vice President - Enterprise

“High Power Computing uses compute,

interconnect and storage power to help solve

highly complex problems.”

COVER STORY Technology

40 EDUTECH November 2010

AS THE number of students as well as courses go up, higher education institutes come under a lot of strain to keep up with the paper work, tracking, reporting, and a lot more. That’s why these institutes are opening up to the idea of having a system that saves the time consumed by repetitive manual work, and keeps the management, stu-dents, and teachers connected.

Transforming The FutureThe task of maintaining documents sys-tematically in a campus manually can prove to be quite complex. Though this is how things have been working in campuses for a long time now, new technologies coming in are proving to be a better option. Students often com-

CAMPUS MANAGEMENT SYSTEMS & STUDENT LIFE-CYCLE MANAGEMENT

Campus management and student life-cycle management are technologies that can completely change the way an institute functions. They bring everything under one roof, minimise manual work and keep the campus connected. These technologies are gradually gaining popularity in India BY SHRUDI JOHNSON

plain of not being able to find informa-tion they need from the administration

or other departments. Campus management systems pro-

vide the much needed transparency and easier documentation of various processes in an institute. They also free the students from having to run

from department to department. Stu-dents get easier access to all the infor-mation they need, anytime. There are

many other benefits of having a cam-pus management system:

Record-keeping Made Easy l Teachers can analyse the prog-

ress of students regularlyl Management, students and par-

CAMPUSMANAGEMENT

“The main question is the level of

interest and the financial

implications”Basav Roychoudhury,

Head–IT, IIM, Shillong

CAMPUS Xxxxxx xxxxx

56 EDUTECH November 2010

advts.indd 54 12/22/2009 2:54:15 PMadvts.indd 54 12/22/2009 2:54:15 PMadvts.indd 54 12/22/2009 2:54:15 PM

COVER STORY Technology

ents are able to track the per-formance or assignments at any timel Courses, grade history, class

and exam schedules can be viewed easily

l Enrolment appointments can be checked and class enrol-ment can be modified easily

l Users can view details about each person’s account for charges, payments and admission deposit

l Online credit card payments and eCheck payments is possible

l Education institutes can manage relationships with alumni and other donors more effectively

Is India Ready?Campus management system is gaining popularity, but the readiness of Indian higher education institutes to adopt this system is still in question. “The main question is the level of interest and the financial implications,” says Basav Roy-choudhury, Head–IT, Indian Institute of Management, Shillong.

With smaller institutes, the level of interest is less because they can manage with the usual manual techniques. With larger institutes, there is interest but the trouble– both financial and after installa-tion maintenance, stops them from tak-ing further steps.

“The cost of having a campus manage-ment system, from external vendors, if they cannot develop one by themselves, is going to be very expensive by Indian standards,” says Professor B.S. Satyana-rayana, Principal, R.V. College of Engi-neering, Bangalore.

Further, the campus management sys-tem needs to be customised according to the needs of the Indian academic envi-ronment and the specific institute. Secu-rity issues also keep the interest levels of the institutes low.

“There are many campuses where every person does not have a laptop, but the computer centres can still serve the purpose to start with,” says Roychoud-hury. “Technology is available in India but the willingness to use that technolo-gy is still not as widespread as it is in other countries,” adds John PV, Techni-cal Director, Orell.

However, several campuses already have functional computer networks with enough computers for the needs of the students.“It is now becoming more com-mon among educational institutions in India – both in the public as well as pri-vate sectors,” says Sunil Jose, Vice Presi-dent – Applications, Oracle India.

Guidelines For CampusesExtensively understanding the whole structure of campus man-agement is the most important part for any institution before adopting this system. “In many a case, the management gets into procuring such systems without worrying about the necessary complimentary infrastructure requirement or without totally understanding the total cost of ownership for the same,” says Roychoudhury.

It is important to understand that the implementation may not be the only cost associated, for example, maintenance of the sys-tem plays a big part. Managing

such a system requires manpower, which cannot be done by people who are already responsible for other things.

Other important guidelines are: l Formalising the processes with which

the functions are carried outl Enforcing change management across

the institutel Basic infrastructure in terms of systems

and connectivity should be presentl The support staff must be computer

literatel The institute should be prepared for

taking on global best practicesHence, with proper understanding of

campus management and student life cycle management, Indian higher edu-cation system can adopt this technology in a better way.

Also, this technology would become a must-have in all the campuses in the com-ing years, making them more efficient than ever and taking India one step for-ward in the global technological arena.

Technology COVER STORY

43November 2010 EDUTECH

TODAY, any institution that communicates over a net-work or has a database of information faces a challenge in terms of data security and privacy control. User roles are con-stantly changing and evolving, and thousands of students now require access to information. Managing this access and pre-venting misuse of copyrighted information as well as user information is a challenge that most educational institutions will have to deal with in the near future.

Identity management (IdM) solutions can help these institutions to address potential security threats and ensure data protection. They can also help the management of an institution to reduce oper-ating costs and function more efficiently.

Changing Needs In Education A few years ago, there was no concept of students log-ging in to a university database to access educational resources, or accessing sites like Jstor and Project Muse to download research arti-cles. Now, this is the norm. Where there used to

IDENTITYMANAGEMENT FOR

IDENTITY MANAGEMENT & DIGITAL SECURITY

Identity management solutions allow university and college system administrators to track their users more efficiently, reduce costs and ensure data security BY MADHURA BIRDI

be only a few computers in each college for administrative pur-poses, now there are hundreds, with almost all the enrolled students logging in to digital libraries and other resources for their research. Access to these databases needs to be controlled, with the rising focus on intellectual property (IP) protection and licensing of content. Students are now also using voice, video or web conferencing tools to collaborate with students on other campuses. User roles are continually changing and evolving, with the whole idea of teaching undergoing a massive overhaul,

as we reconsider and revaluate the teaching process, keeping in mind all the things that technology has brought with-

in its scope recently. Identity requirements are com-plex—users often need access to multiple systems,

and all this information needs to be tracked and kept secure.

Increasing Security Concerns

Educational institutes today exist in a scenario in which the safety of their institu-tion and its members is constantly under threat from hackers and other people who want to inten-

tionally misuse the infor-

“It is important for institutions to

protect themselves from sophisticated

online attacks”Dhruv Singhal,

Sales Consulting Director, Oracle ndia

COVER STORY Technology

44 EDUTECH November 2010

mation available on their system. Cyber crime is a major concern, with most users of the Internet having experienced some form or the other in their lives. Lapses in security are becoming increasingly common, forcing the management of these institutions to find ways of ensuring the pro-tection of their users. “Universities are being chal-lenged to secure student, alumni, faculty, staff and constituent access to various information systems, strengthen user authentication, and simplify user experiences across multiple appli-cations running on heterogeneous environ-ments,” says Dhruv Singhal, Sales Consulting Director, Oracle India. “It is important for these organisations to protect them-selves and their user population from increasingly sophisti-cated online attacks,” he adds.

Rising Costs Another factor that universities must take into consideration is that of cost. Managing separate systems for libraries, admis-sions, exams, etc, and having multiple people managing access rights to each of these is unproductive and time consuming. Not to mention the huge cost to the university or institute if any of their information is leaked.

How Identity Management Works Identity management solutions allow universi-ties and colleges to identify individuals that log in to their system, and control their access to resources. Through user IDs and passwords, an IdM solution can associate user rights and restrictions with each particular identity, authenticate users when they log in, and allow access on the basis of the permissions granted to the user. IT managers can modify the rights and restrictions for users depending on their role in the system, or delete users when they are no longer a part of the network. The appli-cation ensures the protection of the privacy of users, allowing IT managers to hide users’ per-sonal data and track only relevant information.

Through the single sign-on facility, IdM solutions give IT managers the ability to manage only a single set of credentials for each user. IdM can minimise the work that staff has to do to authenticate users. With a single username and password, users can get access to all the systems that are part of the univer-sity network, thus doing away with the need for users to sign in multiple times with multiple passwords.

IdM solutions offer educational institutions the ability to cen-tralise their access control instead of managing several isolated systems. Legacy systems that have fragmented user identity information can be consolidated and brought onto a single plat-form. Routine account management activities can be automat-ed, leaving staff free to perform other duties.

IDenizen has a product called Smart Card for campuses. This

is a multi-applicattion card that an institute can issue to its fac-ulty, students and staff. The card is their identity card, and can also record their attendance, marks, library and sports informa-tion, canteen credits, etc. It can also be their ATM card.

There are numerous benefits involved:Integrated solution: Identity management offers an integrat-

ed database of information. IT managers get a complete view of an individual’s profile instead of having to manually track them on each system, leading to more efficient operations across the university.

Improved security: IdM allows better management of user accounts and improved control over user information.

Improved user experience: The single sign-on facility means that users no longer have to re-authenticate themselves when

they want to use another service that is part of the same system. A single ID and password allows them access to the full range of services that are available.

Lowered costs: Identity management allows uni-versities to reduce their operational costs, automate processes that are managed manually, and increase productivity across the whole system. Students spend less time having to authenticate themselves, and administrative staff is freed up from having to carry out routine tasks.

Scalability: Universities can choose to implement only a few modules to begin with, and gradually scale up to suit their needs. Thus, the solution can be tailor-made.

In the present scenario, where the factors that threaten mod-ern institutions are constantly evolving, colleges will have to completely change their perspectives to effectively deal with all the challenges that face them.

They must abandon old, redundant ideas of effective manage-ment, and be prepared to invest in the latest tools to help them achieve their goals. “As these institutions aggressively embrace the Internet for student services, administrative systems, research projects, self-service, and profile management, online security is at a premium. Users must feel protected for web channels to grow and enhance the user experience. At the same time, compliance mandates and university breaches become more numerous and threaten the institution’s assets and brand name. Institutions that cannot meet the security demand will suffer,” says Singhal.

IDENTITY MANAGEMENTIdentity management solutions identify individuals in a system and control access to the resources by placing restrictions on the established identities

ADVANTAGES 1.Integrated solution2.Improved security3. Improved user experience4. Lowered costs5. Scalability

74.5%institutes find upgradation of

staff skills a hin-drance in tech

adoption

Technology COVER STORY

45November 2010 EDUTECH

WHAT EDU LEADERS THINK ABOUT

EDU’s survey on technology readiness of Indian institutions revealed the following facts (all figures in percentage)

Use of technology in functional and operational activities

Factors that hinder the adoption of new technologies in higher education institutions

Trends that will impact IT infrastructure

Teaching aids and technologies that institutions currently use in classrooms

Projection System

Video conferencing

Other

92.9%

51.3%34.2%

9.3%

40.6%

65.8%Simulation Software

Digital Whiteboards

Virtual learning environments

54.8%

56.1%

13.1%

50%

Lectures & content on demand

71.4%

Mobile Computing

Digital Books

Streaming media & large media files

Other

87.2

87.2

68.9

9.2

65.2 80

.4

OthersFee collection finance & account

Timetable & course manage-ment

Library Classroom teaching

Student admission & record management

100

80

60

40

20

0

Upgradation of staff skill

Upgrade of IT infra-

structure

Getting funding

Upgradetion of existing systems

Other

74.5

55.3

45.5

38.6

16.2

70

50

40

30

20

10

60

80

BY

SUB

HO

JIT

PAU

L

FACT FILE CURRENT ROLEGlobal Director-Government Solutions & Market Development Polycom

POSITIONS HELDDirector-Government, Education & Healthcare solutions, Polycom Senior Director, Regional Marketing Communications, Asia Pacific, Alcatel-Lucent

EDU: How can High Definition (HD) video transform distance learning?Marc: If we look at distance learning, we need to look at four key areas of training. The first is educational degree. The second area is government training, and the third is vocational training in specific industries. HD is transforming the way people have access to experts and how they share information and content across distances. Which means that specialists and students who were not networking earlier, and content that was not shared earlier, is now available to all, regardless of location. That too, in extreme HD resolution.

47November 2010 EDUTECH

Marc Alexis Remond DIALOGUE

EDU talks to Polycom’s Marc Alexis-Remond, who explains why the future of technology lies in high definition space. By Smita Polite

HighlyBenefits

Of Being

The

Defined

If we compare the resolution of television to HD, HD is three times better. If we look at the resolu-tion of traditional video-conferencing, the quality is much less. So, you can imagine that if you need to share an artefact, or if you need to share a high-quality image in art or science classes today, with HD you can do so. Thanks to HD, students can be trained remotely in the health care space. Experts can attend live heart bypass surgery and see the operation being conducted. They can see ultra sounds from a remote location.

Video-conferencing versus tele-presence versus desktop conferencing. What works best for institutions?

Well, I think that depends on what we want to achieve. If, let’s say, an institution wants to maxi-mise its reach to students, it can do so by having a teacher in a room and all students connected through laptops or PCs, with a video-client on their desktop. That would be a way to connect hundreds or thousands of students, at the same time. If you want to have more of a workshop, where two classrooms can interact, just like if they

were across the table, then tele-presence is a better option, especially in high-er education. Also, there are options whereby, we can put people on content, like what you see on television, with the weather report, where the presenter is standing in front of the content. Imagine a teacher talking about Paris with the Eiffel Tower in the background. As he or she goes through the presenta-tion, the background changes to support the presentation.

What kind of trends are you witnessing in the Indian higher educa-tion sector as far as the adoption of technologies is concerned?

We have noticed a lot of activity going on in India, especially with the recent announcement made by the Indian HRD ministry to introduce new central and innovation universities. We also foresee a lot of action within international universities, travelling to India and offering their curriculum.

There are a couple of ways they can do this—they can do so physically, but they can also achieve the same by leveraging tele-presence or video conferenc-ing systems. Now, the impact of this will be tremendous in India. We expect foreign universities to compete against each other trying to offer the ‘best curriculum’. We also expect national universities to invest in the same tech-nology, to be able to remain in the market in such a competitive environment.

Recently, HRD minister Kapil Sibal said that India requires an additional 800 universities. This is a very aggressive target, which cannot be achieved by simply building universities, per se. It would take years to do this the tradi-tional way. So, this is where, in fact, high-definition video conferencing or tele-presence comes in, to help institutions to achieve these goals rapidly.

DIALOGUE Marc Alexis-Remond

48 EDUTECH November 2010

“With HD you can more than just share; thanks to it you can witness live surgeries”

What are the major global trends that you have seen? In terms of global trends, we have seen a lot of universities, especially US

ones, expand and open campuses across Asia and Europe. And they offer exactly the same curriculum that they do to the US students. Also, teachers remain in the US, and teach students from abroad, enabling them to par-ticipate in the classroom and workshop, with the US students. That’s, in fact, where a customised immersive tele-presence comes in. Students from the overseas feel like they’re in the same room, at the same time, and of course having discussions with the same teacher.

Could you elaborate a little on the customised immersive tele-presence? What does it consist of?

Imagine a classroom that is cut in half. Now you have participants who can look at each other; because you can see people full-size in HD. It’s like being in the classroom. It can be a small room, or it can be a room as big as an amphitheatre, but you can customise it with this tele-presence solution. Of course, it requires HD cameras and screens and the proper sound infra-structure, so that when students or teachers speak, it’s like you’re in exactly the same room.

Can you share some of the best practices, or benefits, with the higher education experts and us?

As I mentioned before, Polycom has a technology called PeopleOnCon-tent, which allows a presenter to be within the environment itself, while giving a presentation.

This has opened the door to new applications in higher education. We have seen content providers for higher education in Australia offering under-sea exploration classes, sharing HD videos and imaging of fish and other animals that form a part of the Great Barrier Reef’s eco-system. Some use it for scien-tific studies—to study the weather, or medical applications in different labo-

ratories. We’ve also seen it being used in music and performing arts. Even in history and art class-es, teachers are able to share artefacts, or even re-create a visit to the museum. This is what they call a virtual field trip—without taking students phys-ically to that particular location. So, there are a wide range of places where these technologies can be applied in the higher education environment.

But to do so, educators and institutions need to look at a couple of things. There is a data transfer rate and a certain bandwith is required—very often, we require 1 to 2 megabytes per second- quality of service over the network. You should be able to guarantee the quality of video, voice and content. The rooms themselves will require HD cameras connected to high-resolution screens, which, of course, has to come in differ-ent formats. More importantly, you will require an HD multipoint controller. This is what is called a video bridge—it enables multiple people to be connected to that video.

So, there are a couple of things that educators and their IT departments especially need to look into, when they want to leverage HD video-con-ferencing or tele-presence for distance learning.

What are the solutions that Polycom is offering for HEIs?

We offer a wide range of video-conferencing and tele-presence solutions, ranging from a desk top, or personal tele-presence on a laptop, or desktop to solutions intended for big rooms, with screens and cameras, and even immersive classrooms. But it’s not only about being able to see and talk to each other.

Very often, it’s about how you can capture this knowledge and share it across borders. So, recording the classes and lectures are very important and we offer recording solutions. In case students are not able to attend a particular video-conferencing session, we offer a streaming capability, so that they can access the recording at a later date or time.

Universities need to organise and archive that content. So, Polycom has solutions for that as well. To organise videos, whether they are com-ing from our sources or from other sources like DVDs and make them accessible on demand, to the students and to the teachers.

Marc Alexis-Remond DIALOGUE

49November 2010 EDUTECH

Write your views, opinions about the stories, issues that you found interesting to the editor at [email protected]

Find insightful similar stories at edu-leaders.com

What’s Online

“HD allows a person to be within the environment while making a presentation, by creating a virtual field”

50 EDUTECH November 2010

GrubWhy should we ignore the hub of campus—the cafeteria? Some tips to a clean roomy canteen

The

Club

Café CAMPUS

51November 2010 EDUTECH

VERY UNIVERSITY has that one magical spot that draws students. They flock there either to eat, or to hurriedly scrape together an assignment, or just to “hang out”. Of course, the cafeteria! Nobody can deny that the cafeteria (referred to as the “canteen” by the fuddy-duddies) receives more attention and footfall than any other place on cam-pus. Why, then, do we choose to pay so lit-tle attention to it?

Let’s face facts; most colleges have canteens that are small, dark, dingy, and all-round unhy-gienic. There are legendary tales of students finding creepy-crawlies in their rajma-chawals. Not having learnt from older universities,

there seem to be few new institutions that have realised the impact that a clean cafeteria makes on the universi-ty’s image. Be it the starving students, or the equally fam-ished faculty, everybody needs to eat.

Food For ThoughtThe first thing that one associates with a cafeteria is food. If you were once a college student, you’d remem-ber the cheap canteen fare. And, how the company you were with, more than made up for the lacklustre taste. Is Gen Y happy with mediocrity, though?

“Making-do” seems to be a thing of the past. Nowa-days, good, old (in every sense of the word), cheap food is blasé. A college campus isn’t a proper campus without, at the very least, a Nescafe stall.

Sure, students and faculty alike can’t resist the oily dosas or samosas and the overly-sweet, milky cups of tea, but is the health-conscious Gen-Y, used to lattes and lettuce, going to stay silent long over chaats and pakoras?

With the influx of bigger brands than Nescafe, the availability of quality food is now no longer out of reach. However, if we keep in mind the targeted audi-ence, we might just notice a contradiction of sorts. While wanting to be healthy is all well and good, who can resist unhealthy food at the end of the day? The charm of a canteen is that it is affordable and that it

ETHINGS TO DO

OPTIMISE CHAIRS & TABLES Optimise the

number of chairs and tables—both for the

convenience of students and servers

INVEST WISELY Don’t waste money on fancy

furniture, floors, or walls. You can make stuff match, just

don’t go crazy. Instead focus on longevity

CAMPUS Café

52 EDUTECH November 2010

If, when designing a campus one knows and keeps in mind that the cafete-ria is where people are going to be spending most of their time, it raises the question as to why more attention is not paid to its design, construction and all-round development.

These are the days when academe is considered a convivial refuge from the corporate world, a place where scholars have ample time to debate ideas over lunch and drinks.

Shouldn’t the cafeteria be given prime importance, then? Corporate houses have learnt fast and cafeterias there are now relaxed, open spaces. Says Vikrant Sharma, Director, Spaceframes Design Studio who designed the cafeteria for an

STEPS LEADING TO THE CASTRO CAFÉ

remains affordable for all who pass through that outdoor classroom. Says Chandni Gupta, an ex-student of Delhi University, “The canteen was where we spent our time. We were perpetually on a tight budget. The hanging out area had to be affordable.”

Nobody doubts that college cafés have perhaps one of the tastiest foods. In fact, for non-veggie lovers, the Delhi School of Economics (DSE) canteen is famed for having the best mutton dosas in Delhi. What does, however, make waves is the cleanliness and hygiene factors, or lack thereof, that come in to play.

Hygienically HelplessHygiene is a major issue when it comes to college canteens. While some, like the Dehradun Institute of Technology, are run like restaurants—professionally and are kept spic and span—others seem to think that cleanliness comes not only after godliness, but after a long list of other things, including profits.

The food is not only unsanitised, but often is also unhealthy. In today’s world of x-boxes and PS3s, obesity among the youth is a concern. Coupled with the risk of infectious diseases, students and fac-ulty alike, run a high risk of becoming seriously ill after eating at the canteen.

A common problem is often the staff who man the place—and, who are at their best untrained and unwilling to learn. Students in some DU colleges complain that their canteen staff wash hands as infrequently as possible. Even the utensils are unclean.

Insects roam freely, and are sometimes treated like pets (trust students to turn a foul thing, funny). It is not just the gov-ernment universities that are deemed to be unhygienic, often even private colleg-es leave a lot to be desired.

Design IssuesA canteen is a space where diverse and varied people from different back-grounds come together to express equal-ly diverse and varied views on subjects. It is a common space for everyone—thus, there is no reason to make such an important platform flimsy.

IT Park in Gurgaon, “the cafeteria should be a living space. In a corporate office, people are expected to come, grab their coffee and leave. In colleges, people are expected to hang around there all day.”

There are several very important points that one should keep in mind when designing the cafeteria.

Location & accessibility: The cafeteria should be well-accessible from all parts of the university. Students will not want to be running from one end of a campus to another for one samosa.

Lighting: Natural lighting is always best. Not only does it save on electricity, it makes the cafeteria a brighter and more appealing space.

Infrastructure: This is an important

THE CAFETERIA SHOULD BE A LIVING SPACE. IN OFFICES, PEOPLE ARE EXPECTED TO GRAB THEIR COFFEE AND LEAVE. IN COLLEGES, PEOPLE ARE EXPECTED TO HANG AROUND

Café CAMPUS

53November 2010 EDUTECH

and often over-looked part of cafeteria design. Chairs should be movable and not fixed, in order to pre-empt the hordes of students that often like to sit together. Booths are another option; however there should never be too many as they crowd up a room along with the fact that they are slightly more difficult to clean and maintain. For uni-versities that serve both vegetarian as well as non-vegetarian food, the coun-ters should not only be separate, but ideally, in separate corners.

Case In Point—CastroA canteen no longer has to be either utilitarian or luxurious—it can be both.

Take the Castro Café of Jamia Millia Islamia for instance. Here is a canteen (or fancily-called, café) that has been re-designed to suit both aesthetic and utili-tarian needs.

The café’s architect, Martand Khosla, of the Romy Khosla Design Studios, explains, “We were lucky that a Vice Chancellor (Najeeb Jung) with a broad-er vision asked us to re-think the whole concept for a student’s cafeteria,

Martand Khosla, the man behind Jamia’s Castro Café speaks to EDU about the travails of designing for Indian institutions.

When designing the Castro Café, what specific ideas did you have? After seeing a number of canteens and cafeterias across government

colleges, and after checking out other establishments within Jamia, it became clear to us that most non-air-conditioned cafeterias were hot, poorly-ventilated and bug infested. We found that in most such cafeterias, students would run in, hurriedly place orders and run outside to eat. They simply didn’t wish to stay in the cafeteria. The problem, we were sure, lay in the design—how it did not address the issues related to the climate. In a country like India, climate should play a cardinal role in design.

It was apparent to us that the solution of this problem lay in gradually unfolding space, which addressed and adjusted to the different (and extreme) climatic conditions of New Delhi. We do have extremes of climate here! Summers are above 45 degrees Centigrade and winters go below five degree Centigrade. Indian canteens, which are not air-conditioned, are often poorly-ventilated. That makes them very hot and almost oppressive in the summer. They turn very cold in the winters.Castro Café was proposed as a ‘semi open-air café’. This allowed the space to have ambient temperature

for most of the year, along with proper ventilation. We also ensured that there was a variety of shade from the climate.

What would be your version of an ideal campus cafeteria? For India, and for educational institutes with limited resources, Castro, I

believe, is the ideal cafeteria. Places that have pleasanter climates or better resources could opt for different solutions!

According to you, what are the pre-requisites for a campus before it decides to design and build a cafeteria?

The prerequisite is that the university or college authority should be aware of what designates to be ‘good architecture’. They should also respect an architect’s wisdom. Let’s take the Jamia example. Castro should have been an inspiration for authorities in other campuses, especially since the design has been widely published in both international and national journals. It has received awards. However, no campus authority has approached us till date to have a discussion. Why? I will explain that later.

There are many India-specific problems such as energy conservation and budgeting. How do you keep these factors in mind when designing a cafeteria?

We were able to come up with a non-traditional building and purely from a budgeting point of view, our design did not require the standard architectural elements (read doors or windows). We made all furniture permanent, thereby

“Awareness About Importance Of Architecture Is Low”

CAMPUS Café

54 EDUTECH November 2010

because the existing one they had was an awful space.”

Indeed, from that “awful space”, Jamia has come a long way. It’s now an exam-ple of what can be done “right”—with adequate lighting (natural and artificial); enough space to sit students, teachers and visitors; and infrastructure (separate wash spaces for students and kitchen staff for example), it is a great space to relax, breathe and catch up.

When the EDU team visited the cam-pus, what popped out right away were the clean lines that defined the structure. The café sits snug, right next to the arts gallery, and compliments it perfectly—installation art, eccentric and quirky at best, adds to the space’s charm.

Inside, it is clean, spacious and roomy,

right next to the Centre for Information Technology.

As a result, it is completely Wi-Fi enabled. It is not rare to find students hopping over to the canteen to finish projects, or coming in early to do the same. “We like it here. Because it is part-ly open-air and partly covered. The open space dissipates the noise. We unwind and catch up here,” says Sakshi Sharma, a first-year student of commercial arts, in the applied arts department.

“It’s close to most of the departments, it’s clean, the food is all right and it is Wi-Fi enabled, what more can you ask for?” asks her friend, Sonam Bareja, also her classmate. Indeed, what more can we ask for? Well, a manicured lawn, for one. Wait, there’s that as well.

reducing recurring costs. All the materials that have been used are natural. They didn’t require painting. They can all be washed clean. Wherever possible, we have consciously used recycled material. For the walls, we have used waste-off cuts of marble that have been stacked on the sides and elevated from the floor on a steel section.

Do you believe that Indian higher education institutions stress on cafeteria design? If not, then why?

As a rule, awareness regarding what entails as ‘good architecture’ is low in the country—especially in a space like the canteen. Especially, the government seems less interested to redeem the situation. In high-level institutions it is low. Among UGC, even lower. We were lucky that a Vice Chancellor with a broader vision actually asked us to re-think the whole concept, because the existing one they had was an awful space. The reason for this apparent lack of awareness, among the government institutions, is because government projects are handled exclusively by civil engineers. Architects are seldom consulted. Government civil engineers go for the cheapest material, services and designs—by which I mean those designs that they regard as ‘cheap’. The UGC offers a miserable fee to their architects. Often a university does not pay full fee. You can hardly expect to get good designs from architects who have been mistreated by authorities. Often, architects are changed like clothing in the middle of a project. You cannot stop paying an architect simply because you don’t like a design—especially after he or she has completed the project for you.

WHAT POPPED OUT RIGHT AWAY WERE THE CLEAN LINES THAT DEFINED THE STRUCTURE. THE CAFÉ SITS SNUG, RIGHT NEXT TO THE ARTS GALLERY, AND COMPLIMENTS IT PERFECTLY

with fixed tables and stools made of sturdiest stones and wood, arranged in rows on opposite sides of the long space. The table tops have been kept large enough to accommodate exercise cop-ies, books, laptops and, who knows, an occasional student?

“Well, it’s a boon for us really. And, by us I also mean the teachers. Jamia’s a large campus. Previously, to grab a bite, students had to hop over to the other side of the street. Now, there is the café. Several teachers also have a quick cup there, and I have even seen classes spill-ing over to the canteen. Especially since discussions with the senior batch of stu-dents, say those doing their MPhils, don’t have a time limit,” says Simi Mal-hotra, an associate professor of English and the university’s media co-ordinator.

The biggest boon is that Castro Café is

As for the main item—food—there were quite a few cuisines on offer at the canteen.

No wonder that the Vice Chancellor, Najeeb Jung, drops in sometimes after a students’ meet, for a bite and a sip—along with the participants.

Keep It Simple The reason for picking up Castro Cafe was simple; because it kept things minimal, spacious and accessible, and it kept its food items affordable. We believe that there are several more such places that have learnt the trick of when less is more. For those who haven’t—there’s still time to woo the students.

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56 EDUTECH November 2010

PROFILE Suranjan Das

There is one quality in Dr Suranjan Das that always makes meeting him a pleasure—he is never one to be stingy with a smile. The fire-brand student leader from Presidency College (Kolkata), who went on to break records as a student and then became one of the youngest set of teachers to be elevated to the position of a full professor at Calcutta University, has had enough reasons to look at the world positively.

Life, he says, has been good to him, both on a personal and the professional front.Indeed his career profile would suggest so. Popular with friends during college days

and students during his teaching years, he became the head of the history department at Calcutta University (CU) when he was barely 40. Before he touched 50, he was appointed Pro Vice Chancellor (academic) at CU. After a six-year stint, in 2008, was unanimously elected the next Vice Chancellor of India’s oldest university. A good ora-tor, he loves a good adda (conversation) like a true Bengali. But at work he is sharp, focused and wants things done fast.

Staunch IdealistSuranjan Das, the Vice Chancellor of Calcutta

University, talks to EDU about the need for

inclusive growth in the higher education sector

NAME: Suranjan Das

DESIGNATION: VC, Calcutta University, Honourary Director, Netaji Institute For Asian Studies, Kolkata

DOB: June 24, 1954

QUALIFICATIONS: BA (History) 1974, MA (History) University of Calcutta, 1976, in both he was the first-class first student DPhil, University of Oxford, 1987

DESTINATION: Scotland

PASTIME: Catching up with old friends, watching cricket

HONOURS: Herbert Memorial Prize, Oxford, 1986 Radhakrishnan Memorial Bequest, Oxford, 1987 Frere Exhibition for Indian Studies, Oxford, 1986-87 Overseas Research Scholarship, UK, 1985-87 Honourary Junior Research Fellow, St Antony’s College, Oxford, 1988-1991 International Visitor to the USA under the USIS International Visitorship Programme, 1988 Visiting Professor, Maison Des Sciences De L’Homme, Paris, May-June 1994, April-May 1995, May-June 1997, November 2004, September-October 2006

NATIONAL:President, modern India section of Indian History Congress Session, 2003

DRI

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Suranjan Das PROFILE

The last few years, however, has been anything but easy. Now however, that smile, which one suspects had briefly vanished from his face in the middle of this decade, has made a victorious reap-pearance. As we finally catch up with the workaholic Das on a week night, the 56-year-old VC, just back from a six-hour Senate meet, says he has spent the past eight years trying to bring the 153-year-old institution back to its old glory days. His claims are backed by recent develop-ments: CU has been certified by UGC as a university with potential for excellence, and an India Today survey ranked it the 4th best university in India this year.

But Das is not resting on his laurels. The Oxford University educated scholar, who has been a teacher for 32 years, says he is determined to improve not just the standard of his university, but also the overall standard of higher education in the state—before he calls it a day. The thing is, Das doesn’t like coming second at all. A brilliant student, he finished first in both his BA and MA exams, breaking the then record.

Das's career has seen him teach at Vidyasagar College, Kolkata, Santiniket-an’s famed Vishva Bharati University before joining CU in 1981, at the age of 26. “The teacher-student ratio in those days was a healthy 1:25,” he recalls, add-ing: “Things have changed.” He feels what governments and academic expert committees “sadly” failed to do was strike a balance between quality and quantity.

As a result while the top students from say, Calcutta University, were still world-class, the average quality became poor. “Are we expecting students from far-flung villages to study in schools that have one teacher, somehow manage to reach college and then compete with the best of the urban elite?” asks Das.

He admits that an often skewed growth of the higher education system led to this scenario. Rapid privatisation of higher education has in a way, only added to this problem. “Private institu-tions have mushroomed. Not all of them unfortunately have standards that we can boast of,” he smiles.

This is not to suggest that this affable man who took over as VC in 2008 is will-

ing to give up. An avid cricket fan and a decent cricketer in his youth, Das says there is no reason why such minor obstacles cannot be overcome.

An avowed Leftist, Das speaks in the same jargon as the state’s chief minister who brought in winds of change in the left ruled state by wooing the “capitalist classes” to set up shop in Bengal. “I am all for change. But we should not change for the sake of changing. We cannot be chasing fads,” he says referring to a recent Union HRD ministry directive asking universities to start a semester system. “The Centre speaks of inclusive

combination of subjects for the post graduate and MPhil-level courses. “Holistic education is a need. So, while we have centres of excellence in nano-technology and molecular biology, we also have inter-disciplinary centres in social sciences.”

Another conscious decision, he says, has been to bring in democratic gover-nance to CU. “Earlier, the VC was allowed to take unilateral decisions. I believe it is easier to implement a deci-sion if it is arrived at through a consen-sus,” he argues.

At 56, Das has another four years at the

growth. But, by blindly advocating a one-size-fits-all strategy, it is actually exclud-ing those very people it wishes to include,” he thunders.

Das’ career path has taken him over-seas many times, first for his PhD (from Oxford) and then several times as visiting faculty in universities of the UK and the US. Yet, he is not a sup-porter of the move to bring foreign uni-versities to India—unless strict con-trols are in place.

“We need an even-playing field. You cannot have 30 per cent reservations in Indian institutions and give them (for-eign universities) a free run. Laws should be the same for all,” he says.

As the VC, Das says he has tried to strike a balance between conventional subjects and emerging areas and also created a number of interdisciplinary centres where students can take up a

helm. What are the changes that he wishes to see?

“There has to be growth in tune with the principles of equity and access. Let us look at partnerships, instead of iso-lated centres of excellence. The Anglo-Saxon or the US model won’t work here. A Harvard can afford to be an isolated centre, but in India the government should encourage the faculty at the top 10 Indian universities to teach at each others' institutes. We need to pool in our resources,” he says. His ultimate goal: “Truly inclusive growth where we give as much importance to the weakest and least advanced of students, as the we give to the best.”

“I AM ALL FOR CHANGE. BUT WE

SHOULD NOT CHANGE FOR THE

SAKE OF CHANGING, OR CHASE FADS”

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58 EDUTECH November 2010

AThere is nothing like the Sampoerna School of Educa-

tion in the small, central Java village where Yosea Kurnianto was raised. Even after a year of studying here, he speaks of the private college—with its wired

classrooms, well-stocked library, and rows of computers lined up like obedient soldiers in formation—with a mix of awe and pride. “I feel that I have progressed already,” says Kurnianto, a bashful 19-year-old. “For me, this is close to a miracle.”

Nearly 95 percent of Indonesian children are enrolled in pri-mary schools, but the quality of that education is often poor. Indeed, the fact that Kurnianto is enrolled in a college at all, is against all odds. The college-going rate in this sprawling archi-pelago of 240 million people is just 17 percent, a proportion far behind that of its Southeast Asian neighbours. Only 7 percent of the population holds a degree. While a push to expand uni-versal access to primary education is slowly raising educational attainment, Indonesia’s 80 overburdened public universities can admit only a fraction of those who apply.

Into that gap has come a flourishing private education sys-tem. But, while many of Indonesia’s 2,200 private colleges are of dubious quality and relatively high cost, the Sampoerna School of Education stands apart.

Founded by one of the country’s wealthiest men, Putera Sampoerna, it is part of a bold plan to introduce the American land-grant-university model to Indonesia through partner-ships with foreign universities.

A New Indonesian University Will Train Students to Solve National ProblemsStudents of Sampoerna School of Education learn from observing live ses-sions being conducted in Jakarta’s classrooms BY KARIN FISCHER

THE GLOBALPERSPECTIVE 61 EGYPT TAKES CALL ON

CAMPUS COP PRESENCE

63 MEXICO TO START ITS OWN RANKING SYSTEMFROM THE CHRONICLE OF HIGHER EDUCATION

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Sampoerna, working through his foun-dation, aims to create a first-class universi-ty with a curriculum that corresponds to the country’s economic needs and a high-achieving student body recruited from the country’s lowest socio-economic classes. Everyone of the 190 undergraduates enrolled in the School of Education, the first of the university’s colleges to open, is on financial aid.

In drawing disadvantaged students from the country’s many islands and in focusing on fields critical to this develop-ing nation, such as teacher training and entrepreneurship, Sampoerna hopes his institution can help build Indonesia’s edu-cational capacity and improve its economy.

“Only 2 percent of all kids that go to university come from rural areas, from the lowest economic quintile,” Sampoerna notes, “And that’s what we want to change.”

Private Education’s RiseFor decades the country has used funds from the World Bank and other sources to invest in educational programmes. But, attention has frequently been diverted by more immediate chal-lenges: the transition from dictatorship to democracy, the threat of domestic terrorism, and the fiscal devastation of the Asian financial crash.

“When you are dealing with crisis after crisis,” says Nenny Soemawinata, managing director of the Putera Sampoerna Foundation, “It’s hard to think about the long term.”

Still, President Susilo Bambang Yudhoyono has made educa-tion a priority, acknowledging that without bettering educa-tional access and outcomes, Indonesia cannot achieve its eco-nomic-development goals.

“We have to have a critical mass of educated people to move the country forward,” says Irid Agoes, director of the Indonesian International Education Foundation, an organisation that pro-motes educational exchanges, particularly with the US.

Yudhoyono’s government has committed to spending 20 per-cent of the federal budget on education and, in the current fiscal year, allocated nearly 20-trillion Rupiah ($2.2 billion), or about 9 percent of the budget, to higher education.

But with 4.4 million Indonesian students dropping out of school annually, the government’s concentration has been, by necessity, on primary and secondary education. And some experts, like Terance W. Bigalke, director of education pro-grammes at the East-West Centre, question whether the govern-ment can sustain its current level of support.

“Indonesia doesn’t have the financial capacity to expand high-er education without resorting to privatisation,” says Bigalke, whose education and research organisation is focused on the Asia Pacific.

In recent years, the number of private colleges in the country has exploded. While some, particularly those associated with religious

orders, are well-regarded comprehensive col-leges, many are narrowly-tailored institutes meant to train students in specific technical fields, like computer programming.

Still others are “diploma mills and mon-eymakers” that prey on unsuspecting stu-dents and their parents, Agoes says. In a country where corruption is pervasive, the tarnished image of private education has led to a growing public wariness.

A More Rigorous ModelSampoerna, a cigarette and gambling mag-nate, started his eponymous foundation in 2001, pledging $150 million to improve education. Initially, the group, which also

runs several high school “academies”, focused on sending bright, underprivileged students overseas for study.

Sampoerna himself graduated from University of Houston, and the foundation leadership is a mixture of expatriates and foreign-educated Indonesians.

But the approach was expensive—the cost of enrolling a sin-gle student in a college in the United States could total $200,000 or more over four years. Sampoerna officials began to question whether they could have greater impact keeping those students in Indonesia.

“If we could not afford to send more students to Harvard,” says Agung Binatoro, head of programme development at the foundation, “Why don’t we try to set up a school like Harvard, with Harvard-like quality, in Indonesia?”

The model the philanthropy embraced was not Harvard, but America’s flagship public research institutions, land-grant uni-versities, founded more than a century ago with the mission to give practical training in fields vital to a nascent nation, to stu-dents of all economic classes.

In Indonesia, one of the most critical needs the foundation identified is teacher training. With a push toward universal edu-cation, nearly 95 percent of Indonesian children are enrolled in primary school.

The quality of that education is often poor, however. Indone-sian students score toward the back of the pack on international science and mathematics tests.

Some observers lay the blame on teachers, many of whom are under prepared. More than half of all Indonesian teachers do not have a four-year college degree. (Traditional teacher-training schools here offer just a two- or three-year degree.) On any given day, one in five teachers is not in the classroom, one of the highest rates of teacher absenteeism in the world, according to the World Bank.

The government has recently instituted stricter certification requirements, which all teachers, both veterans and those entering the field, will have to meet by 2015.

While existing teacher-training institutes must revamp their syllabi to meet the new standards, the Sampoerna School of Education was created with those guidelines in mind, says Pau-lina Pannen, the dean.

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The school allows students to major in two areas, English edu-cation and mathematics, but Pannen says the institution hopes to add educational technology and education management, to train principals. Like the original offerings, those specialities are in high demand in Indonesia.

The Sampoerna curriculum is distinctive, Pannen says with pride: From the first semester, education students, many of whom look barely older than their charges, are sent out to ele-mentary- and secondary-school classrooms, initially to observe and then to teach. “We believe in active learning,” Pannen says.

First-year students must also take a course in research methods; at other education schools, a similar course wouldn’t typically be offered until a student’s final year, if at all, Pannen adds.

“We want to develop a culture of the teacher as critical thinker, as researcher, as someone who is interested in inquiry,” says Nisa Felicia, who teaches in the department of education and informa-tion and communication technologies. The difficulty, she says, is that many students come from secondary schools that emphasise rote learning. “It’s a big challenge to transform them.”

Anissa Pane, a petite English major, her face open beneath a snug headscarf, admits she found the research-methods course difficult. But she says the class, along with classroom observation, has made her think about teaching in a different light.

“You have your perception as a student,” she says, “But now I see that there are so many things that influence conditions in a classroom.” Kurnianto, a fellow English student, says his first year of college contrasts starkly with the experience of his friends back home. “They come and sit in chairs and listen to the teacher lecture,” he says. “They entered university, but they say it’s just a replay of senior high school.”

Seeking Overseas PartnersTo build the programme, Sampoerna officials turned to two foreign institutions, Massey University, New Zealand, and Nan-yang Technological University, Singapore, for help with curricu-lum development and faculty training.

By working with overseas partners, Binatoro, head of pro-gramme development, says the Sampoerna Foundation can ensure that its colleges offer a rigorous, international-quality curriculum and accelerate the creation of that course work.

Backers hope that such partnerships will advance the new university’s international reputation, a hurdle because Indone-sian higher education has a low-profile on the world stage. No Indonesian university is included in rankings of the world’s top research institutions, and political instability and domestic ter-rorism sharply diminished the number of student exchanges and joint research projects over the last decade and a half. (That could change—in June, Yudhoyono and President Obama announced a new effort to expand educational ties between Indonesia and the United States.)

To broker international relationships, the foundation has an employee on the ground in the United States, Al Jaeger, who visits American colleges, continuously seeking the best partners for the new university as it seeks to add schools and programmes.

Jaeger says he hopes to interest American institutions in all manner of partnerships, including curriculum development, faculty and student exchanges, shared research, and articula-tion agreements. Eventually, there could even be two-plus-two programmes, in which students begin their first two years in Indonesia and finish up at an American college, earning a joint or dual degree, he says.

Iowa State University is already working with the Sampoerna School of Education and this spring will send a half-a-dozen students to Indonesia for student teaching, says David Whaley, associate dean for teacher education at the university. The two institutions are also exploring common research interests and hope to soon set up co-operative projects. And Iowa State would like to start a programme to bring Sam poerna faculty members to Ames for a semester apiece; first, though, officials there must find a source of financial support, Whaley says.

An Indonesian InstitutionThe new university may seek to meet international standards, but it remains an Indonesian institution. Space in the school of education’s temporary quarters in a Jakarta office building—the foundation is scouting locations for a permanent campus—is set aside for prayer, a must in this Muslim-majority country. Instruction is in English, but on Fridays, students and profes-sors wear batik clothing, the traditional textile of Indonesia.

And the institution is centered squarely on responding to Indonesia’s economic needs. Thus, it focuses on critical fields—a school of business, opened in September, was the second to be started. Soemawinata, the Sampoerna Foundation managing director, says a business curriculum was a logical next step because of the necessity of creating more Indonesian entrepre-neurs, and because multinational companies in the country complain of a dearth of managerial talent.

Officials hope colleges of agriculture and engineering will follow.Unlike Indonesia’s elite state universities, where acceptance

is based on a nationwide examination, Sampoerna’s students are not chosen on the basis of academics alone. Foundation officials are looking for future leaders, students who are likely

WE WANT TO DEVELOP A CULTURE OF THE TEACHER AS THE CRITICAL THINKER, AS THE RESEARCHER, AS SOMEONE WHO IS INTERESTED IN INQUIRY

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to return home and help change the local educational system or encourage other residents to become entrepreneurs. To earn a spot, students had to present high school scores, prove their English proficiency, undergo psychological tests, and submit to a battery of interviews. For the school of education’s first class, of 89, 1,200 students applied.

Faculty members say students are hungry for the opportunity. “Teachers can only open the door for you, but you have to enter for yourself,” says Felicia, the education lecturer. “My students are knocking on the door.”

Without The Luxury Of TimeWhile Sampoerna officials are proud of what they’ve accom-plished so far, the university remains a work in progress. Among the most critical issues is how it will be financed going forward. The philanthropy has made clear that its money is meant to seed future work, not cover all continuing costs.

Bigalke, of the East-West Centre, notes that private universi-ties are typically bankrolled by tuition dollars, while the founda-tion’s leaders say they are committed to enrolling a student body that can pay little of the cost—or none of it at all.

“The basic notion is a good one,” Bigalke says, “But, where is the money coming from?”

Jaeger, the American representative, says the group is seeking additional corporate and non-governmental donors, as well as

support from the American and Indonesian governments. But it’s uncertain what resources the Indonesian government could commit, and even the funds pledged by President Obama to underwrite increased educational ties between the two countries are relatively modest, $165-million over five years.

Such support could also come with potentially unwelcome strings. Michelle Sampoerna, the foundation’s chairwoman and Sampoerna’s daughter, characterised the relationship with Indonesian higher education authorities as “friendly”. Official-ly, though, the ties are “at arm’s length,” Sampoerna says.

The foundation is moving forward on other fronts, starting a new student loan programme, based on Shariah, or Islamic, law, and establishing a new programme to aid Indonesian stu-dents who would like to study in the United States and to assist American colleges that want to start partnerships and pro-grammes in this country.

“We’re so used to everything moving fast, fast, fast,” in the private sector, says Soemawinata, a former broadcast and mar-keting executive whose rapid-fire style is to answer questions before they’ve been fully asked. “Our approach is no waiting, just keep going, and then perfect it.”

“We don’t have the luxury,” she adds, “To sit back.”

APolice Crackdown On Egyptian Campuses To End With Recent Court RulingA group of academics at Cairo University, recently won a lawsuit that ends police presence on university campuses BY URSULA LINDSEY

Hassan Nafaa is a critic of the Egyptian government, who coor-dinates several political reform campaigns.

Because of this, Nafaa, who is the chairperson of Cairo Uni-versity’s political science department, says police forces sta-

tioned on his campus don’t allow any visitors to his office, without a prior written request. “I refuse to do this,” he says. “I tell all visitors to come through the side gate and not mention my name.”

For the past three decades, the police, under Egypt’s Ministry of Interior, have been stationed on all national universities. And—say professors, stu-

dents, and civil rights groups here—Nafaa’s pre-dicament is just one example of the police’s unwarranted interference in academic life.

That may change soon, thanks to the persever-ance of a group of Cairo University professors, who sued the government several years ago, argu-ing that the police presence on campus infringed on academic freedom. In 2008, the courts ruled in the professors’ favour, but the government

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There has been a distinct increase in the fre-quency and intensity of attacks on students, says Emad Mubarak (no relation to the president), the director of the Association for Freedom of Thought and Expression, which monitors cam-pus affairs and offers legal aid to students and faculty members. “This year, on the first day of classes, there were violent attacks in five univer-sities,” says Mubarak, speaking of attacks by security forces against students. That’s com-pared with just a few cases of violence through-out last year. “This year we reached the point where security officers put out cigarettes on stu-dents’ hands. We’re always talking about the uni-versity as sacred,” Mubarak continues.

“It’s supposed to be the high point of freedom of thought. What’s happening is the opposite—the university is becoming like a police station.”

The students targeted by security are affiliated with different political groups, but all are engaged in calls for reform. Some are members of the banned, but nevertheless active, Islamist opposi-tion group the Muslim Brotherhood. Others are associated with the former International Atomic Energy Agency director and Nobel Prize winner Mohamed ElBaradei’s would-be presidential cam-paign (ElBaradei is ineligible to run for president under Egypt’s current laws).

Moataz Bellah Mohamed and Mostafa Fouad Ahmed are students at Ain Shams University and members of a Left-wing student movement formed two years ago in solidarity with workers’ strikes. Their group tried to organise presenta-tions to fellow students about fraud during stu-dent elections.

They say their activities were violently disrupted by campus police. Ahmed has been barred from sitting for his exams; Mohamed faces criminal prosecution for trumped-up charges, he says, that he attacked other students.

Nonetheless, “We’re intensifying our activities,” says Ahmed, “because of everything that’s hap-pening this year. And for the same reason, secu-rity wants to keep us quiet. They don’t want to hear the people’s voice before the elections.”

Interference In Academic LifeWhile it is most often students who are in open conflict with campus security, professors com-plain that the Ministry of Interior interferes in appointments and promotions. They also say they must obtain permission from campus police to invite guest speakers, travel to conferences, and organise extracurricular events.

In 2005, before Egypt’s last round of elections,

appealed. Then on October 23, in a final landmark ruling, one of the coun-try’s highest courts found that “the presence of police, dependent on the Ministry of Interior, on campus, violates Egyptian law and the principle of the university’s independence,” says Abdel Gelil Mustafa, a professor of medicine at Cairo University and one of the academics who filed the lawsuit.

President Anwar el-Sadat instated official police campus units in 1981, as part of a crackdown on his political opponents. “It was a time of unrest,” says Mustafa, and universities were hotbeds of oppositions to the president. “Hun-dreds of professors and intellectuals were arrested.”

A month after installing the new campus police, Sadat was assassinated by Islamic extremists. The security units, which man university gates and have offices within most faculties, have remained in place ever since.

Today, the ruling that might end the police’s presence on campus is “need-ed more than ever”, says Mustafa.

Egypt will hold parliamentary elections on November 28 and presidential elections in 2011. President Hosni Mubarak, who is 82 and reportedly in poor health, hasn’t announced whether he will run. It isn’t clear who his ruling National Democratic Party might nominate to succeed him, nor how orderly that transition might be.

Mubarak has been in power for the past 30 years. The country’s uncertain political future has aggravated tensions on campus, with students and faculty members complaining that their basic freedoms of expression and assembly are being denied.

At the moment in Egypt, “there is political pressure for change”, Nafaa maintains. “And the regime is scared. The campus is sensitive because this is the most active segment of the population, and during a time of mobilisa-tion like this, the [government’s] eye will be focused on the university cam-pus,” he says.

Violence On CampusSince the beginning of the academic year on September 18, the Egyptian media and watchdog groups have documented dozens of acts of violence against students on the part of security forces.

At universities across the country, students who have engaged in mild forms of activism—putting up posters, handing out fliers, gathering signa-tures—have reportedly been threatened, detained, interrogated and beaten. Many have also been suspended and referred to disciplinary hearings and to criminal prosecution.

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CIt can be lonely at the top. Espe-

cially when it comes to global uni-versity rankings. So in 2008, researchers at the National Auton-

omous University of Mexico—the sole Mexican university to break into the top 200 in international rankings—decided to see how their institution stacks up against its rivals in Mexico.

The result was the Comparative Study of Mexican Universities, the second ver-sion of which was published recently. The interactive database compares the country’s 43 public universities and the top 15 private institutions with each other in areas such as patent production, scholarly articles published in peer-

reviewed journals, and the number of full-time professors with PhDs. With sta-tistics compiled from 2,400 academic and government institutions across the country and the world, it represents the most comprehensive database of its kind in Mexico.

The site is not, however, intended to serve as a national university ranking system. (Several Mexican newspapers offer university rankings already, though universities have declined to participate on grounds that the survey methods are highly subjective.)

Instead, the creators of the database at the National Autonomous University of Mexico, which is known by its Spanish

academics formed an association that called for re-establishing the independence of the universi-ty, and they held demonstrations on campus.

The recent ruling “Is a great development, but I am not quite sure that the government will abide by it,” Nafaa says.

The Ministry of Interior has not commented on the allegations of student abuse or the ruling. A ministry spokesman referred The Chronicle to Magdi Radi, the Egyptian Ministerial Cabinet’s spokesman, who says: “What’s frustrating is that we have to respect the ruling, but we have to find a way to maintain security on campuses.” Accord-ing to Radi, “You have to have some security, but it doesn’t have to be Ministry of Interior or gov-

ernment. It can be private.”Minister of Higher Education Hani Helal told the Egyptian newspaper El-

Shorouk that the ruling only applies to Cairo University, but his ministry will put it in place there and possibly at other campuses as soon as it figures out how best to do so. “If we implement the ruling ... and the next day Cairo Uni-versity goes up in flames, who will we hold responsible?” the minister asked. Helal also described the alleged attacks on students as “A few cases you can count on the fingers of one hand”.

“If the ruling isn’t put into effect this will be another violation of the law,” Mustafa adds. He and his colleagues will insist that the court’s decision be applied, he says, even if that means suing university presidents and the min-isters of education and of the interior.

Comparative Study Makes The Case For Mexico’s Public UniversitiesAt the National Autonomous University of Mexico, creators of a database that compares Mexican institutions say that international rankings fail to weigh the contributions university researchers make toward national development BY MARION LLOYD

acronym UNAM, insist that their goal is to provide an antidote to the rankings model, which they view as arbitrary and skewed in favor of a sole model: that of the elite American research institution.

“The rankings are nothing more than Harvard-ometers, how much you look like Harvard,” says Imanol Ordorika Sac-ristán, director general of institutional evaluation at UNAM and co-director of the database project.

He said he hoped the database would provide a useful source of information for scholars and university administra-tors, both in Mexico and abroad.

“We tried to do what the rankings don’t,” says Ordorika, who holds a PhD

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in education policy from Stanford Uni-versity. “We tried to create a compara-tive tool that allows us to know the state of the universities, not the position of the institutions.”

Overcoming BiasesHe and other academics argue that glob-al rankings are biased in favor of Eng-lish-speaking countries and, particularly, institutions in the United States, Britain, and Australia. (Together, institutions from those three countries account for more than half of the top 200 universi-ties listed in the most recent Times High-er Education rankings.)

They note that the main instrument used for counting scholarly articles, the Thomson Reuters Web of Knowledge, mostly surveys English-language jour-nals from the first worlds.

Ordorika argues that the rankings fail to take into account the broader role of public universities in Latin American in guiding social policy, promoting democ-racy, and combating poverty.

“Our universities fulfill a huge range of activities that the others aren’t ful-filling, or aren’t required to fulfill,” he says. “These functions aren’t mea-sured or even identified by the majori-ty of the rankings.”

The National Autonomous University of Mexico—which, with 140,000 under-graduate and graduate students, is one of Latin America’s largest institutions of higher education—still manages to rank among the top 200 universities in the listings produced by Times Higher Educa-tion and Shanghai Jiao Tong University.

But, Ordorika says, “The rankings are incapable of capturing what UNAM real-ly is or stands for.”

In addition to having produced three Nobel Prize winners over the years and having 2,500 articles published in inter-national peer-reviewed journals in 2009 alone, the university also hosts one of Mexico’s top orchestras, and operates the nation’s largest library and its main astronomical observatory. In addition, the university has graduated hundreds of thousands of professionals, including most of the country’s presidents, since its establishment in 1910.

“The state-level universities do the same thing at the state level,” he said, “But, none of that figures in the ‘interna-tional’ rankings.” The decision to create a comparative database was motivated by more than national or regional pride.

Authors are also seeking to improve the image of Mexico’s public universi-ties, which are facing fierce competition from their private rivals.

Under the pro-business National Action Party, which has governed Mexico since 2000, the government has been increasingly channeling research and development funds to private institu-tions, breaking with a long tradition in Mexico in which only public universities received government support.

Public Versus PrivateBy far, the biggest of the private recipi-ents is the private Monterrey Institute of Technology and Higher Education, which has about 77,000 students on 33 campuses nationwide.

Conservative members of Congress and opinion makers increasingly hold up Monterrey Tec as a model of pro-ductivity in arguing for more govern-ment support for the university’s tech-nology innovation programs.

Ordorika insists that such arguments are wrong-headed. He notes that Mon-terrey Tec ranks sixth nationwide in the number of patents awarded since 1991. It has produced three, compared with UNAM’s 121. In addition, he notes, public institutions in Mexico account for 95 percent of articles published in inter-national peer-review journals. Monterrey

Tec officials, meanwhile, say the data-base does not reflect their institution’s recent efforts to expand research and development. Over the past decade, the institution’s research budget has quin-tupled, to $45-million, says Francisco Cantú, dean of research and graduate studies. There are plans to double that investment within five years.

The university has also greatly increased its patent-production efforts, with 170 applications now pending in Mexico and Europe, he says. “The UNAM has taken decades to get where it is, whereas the Tec has shot up in the past 10 years.”

Cantú insists that Monterrey Tec is not out to compete against UNAM, much less against the public universities in general.

“It’s unfair to make this distinction between public and private,” he says. “The Asian tigers don’t make this dis-tinction, nor does the US. If we want to compete as a country on an international level, we have to push for more research and it shouldn’t matter who does it.”

Ordorika is not convinced. “In the ongo-ing debate in this country between public and private higher education, they’re try-ing to convince us that Monterrey Tec is the most marvelous,” he says. “But now we have the facts to make our case. The future of higher education in this country lies with the public universities.”

This section is being republished with permission from The Chronicle Of Higher Education

IT’S UNFAIR TO MAKE THIS DISTINCTION BETWEEN PUBLIC AND PRIVATE. ASIAN TIGERS DON’T MAKE THIS DISTINCTION. IF WE WANT TO COMPETE ON AN INTERNATIONAL LEVEL, WE HAVE TO PUSH FOR MORE RESEARCH

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56 EDUTECH November 2010

66 EDUTECH November 2010

Book Review

NEW RELEASES

Celebrate the Flavour of LifeThe message of eternity beautifully expressed in form of poetry

LIFE IS not just about winning or los-ing. It’s linked with celebrating each of those moments, which you never know will prevail or not. It’s about experienc-ing sorrow and joy. This is what, the lat-est poetic prose, Whispering Mind, from K.P. Shashidharan—an alumnus of London School of Economics and a member of Indian Audit and Accounts service—talks about.

Whispering Mind is a love story in poems and narrates the journeys of Yin and Yang, representing the negative and positive vibes in the world. The book, according to the author, is meant for all who love life; like to live in love;

believe in exploring and discovering the inner hidden energy in them; and linking it with the supreme energy of the universe. The intention of the book is to bring enduring joy.

The author compares his characters “Yin and Yang” with eternal lovers like Shakti and Shiva; Radha and Krishna; Adam and Eve. His characters believe in the power of celebrating “now”, not the past or the future. They believe in taking small steps in the life, driven by passion and compassion. Humanity

DIY Media in the ClassroomIN THE BOOK, the phrase “do it yourself media” refers to the effects and use of technology among the youth—its role in creating original, or modified, products.

While most educators recognise that their students are indeed “creating” with technology, many are not yet convinced.

Author: Barbara Guzzetti, Kate Elliott, Diana Welsch Publisher: Teachers’ College PressPrice: $ 22.45

An Educational Psychology of Methods in Multicultural Education VANG’S BOOK illustrates issues that emerge in a normal classroom where students from diverse backgrounds converge.

Author: Vang Christopher ThaoPublisher: Peter Lang Publishing HousePrice: $ 31.14

K.P. Shashidharan

Love is the biggest religion

and love is the biggest religion for them. The poems have been written mainly catering to three themes emphasizing the essence of life, Spectrum of life: Poems on philosophy and environment; Rain-bow of love: About the realms of relationships, feelings and emotions; Journey to Awareness, Enlightenment and Bliss: About destiny versus determinism, restless-ness of mind and infinite bliss.

The book seems to be influenced by the teach-ings of Osho, in parts. The message of eternity has been beautifully expressed in form of poetry. An interesting amalgamation of views, thoughts, experiences and examples can be seen in the poems. Thoughts have been penned well with intricate details.

Examples touching almost every nuance of var-ied aspects of life support the views of the writer. Fables and excerpts from different mythological episodes have been rightly placed. Though men-tion of latest online activities viz-a-viz Orkut and Facebook appears to be forcefully put in. “The Bliss”, conclusion of the book gives an encourag-ing and insightful ending.

The basic issues of mind and body gymnastics for bringing a beautiful mind in a beautiful body are explained in simple verses. All in all a must read for people who have the vision to see the “real” life.

—Jatinder Singh

Publisher: Sterling PublishersPrice: 499

67November 2010 EDUTECH

GIZMOSGADGETS

TIMEOUT

Apple iPod Nano — Tinier, Touch Support

Canon EOS 7D – King of crops!AT INR85,000 the 7D is an attractive option for those looking for a high performance dSLR camera. Image quality is top notch, and if you want better, you need to look at a full frame. Noise is controlled for a crop sensor and the 7D is sturdy. This is a dSLR for the discerning enthusiast.

Price: 85,000

FOR THE FEW who don’t know, the Nano is Apple’s offering to those who want a really compact PMP, but with a display. Gone is the click-wheel of old, gone is the elongated shape; the new Nano has shrunk to an all time tiny dimensions. Apple has cut corners on performance, something we do not care for. Also, the price is very close to the iPod Touch 8 GB, and if size is not an issue, we can’t see many people biting this Apple.

Price: 12,700

A COLLABORATIVE effort by Singapore’s Nanyang Technological University (NTU), Houston’s Rice University, Switzerland’s Centre for Electronics and Microtechnology, and an Indian NGO Villages for Development and Learning Foundation (ViDAL)—has apparently born fruit, in the form of the solar-powered iSlate, which is officially called an electronic notepad rather than a tablet.

Price: Not yet confirmed

Solar-powered Tablet- iSlate

If you are looking for something really tiny, Nano fits the bill perfectly

World’s Smallest Multifunctional PrinterSAMSUNG, A brand not so known for its printers, has launched the “world’s smallest multi-functional laser printer” in India. Definitely an attempt to attract attention to their printing devices, the SCX-3201 is well-priced at INR 8,999, and comes with a 2 year limited warranty (upgradeable to 2 years to INR 499 extra). The device is ideal for home professionals, students and small businesses.

Price: 8,999

Project PerfectVIEW SONIC India has announced the launch of new projector; PJD7383i in its extensive projector range, directly targeting the education and training sectors. With a multitude of user-friendly features and a convenient classroom set up, the 3D-ready ViewSonic PJD7383i offers additions to any interactive classroom environment. The interactive PJD7383i negates the need for costly interactive white boards. Teachers are able to write directly onto the projected image with the (included) interactive pen.

Price: 129, 999

68 EDUTECH November 2010

GURCHARAN DAS Columnist & Author

PERSPECTIVE

Making A Life Versus Making A Living

For a brief while, I followed the norm, hoping to complete my PhD under Isaiah Berlin. Weeks before I was to complete a postgraduate project, I visited Chandi-garh. Sitting on my porch, I found myself wondering whether I wished to spend a lifetime floating in that high stratosphere of abstract thought? I got cold feet. To assuage my parents, who had begun to despair again, thinking that I was unem-ployable, I answered an advertisement for a company. I started work as a salesman. Like the man who came to dinner and stayed on, I stayed in the world of busi-ness till I was 50. In between, I went to Harvard Business School.

The reason why I narrate my tale is because I know there are a lots of stu-dents who are like me. I want to assure them that my background, the hotch-potch amalgamation of humanities put together was not a hindrance, but immense help. What undergraduate education in humanities helped me to do, was think!

To not accept anything at face value. Not even, if it was written by Plato. I was taught to interrogate the text. This lesson stayed with me, along with the ability to think and write clearly. This habit is the reason why on a Sunday, I am able to dis-cuss an issue (economical, political, or social) in 800 words.

The above is an excerpt of a speech given by Gurcha-ran at the Second NIIT Annual Lecture. To read the full article log in to edu-leaders.com

Some 100 years ago, Chica-go and Columbia universi-ties began what is known as the “Great Books Pro-gramme”. It required stu-dents to read what they

considered to be the “great books”—by Plato, Karl Marx, TS Elliot, etc.—in the first two years of college.

We don’t have such a programme in our universities. But, don’t let that stand in your way—there are summer and win-ter breaks aplenty. During these start your own “great books programme”. Meet up friends, get your list, read the classics and discuss. When I mean dis-cuss, I literally mean interrogate the books. While you are at it, I will suggest that you look up a name—David Denby. Denby is a NYC movie critic and journal-ist, who entered Columbia University in 1991 to take the university’s famous course in “Great Books”. Denby later authored a book simply titled Great Books in which he spoke of the impact of the course on his life.

The reason why I talk of the “great books” is because the impact they left on my life. At 16, as the son of a diligent engineer and an earnest homemaker—I went to Harvard to study engineering. But at Harvard, I learnt that nobody came there to study engineering. I promptly changed my course to chemistry. Why? Because newspapers at that time were reporting of James D. Watson and Fran-

MEET UP FRIENDS, GET YOUR LIST, READ THE CLASSICS AND DISCUSS. WHEN I MEAN DISCUSS, I LITERALLY MEAN INTERROGATE THE BOOKS

cis Crick, who had received the Nobel for discovering the structure of the DNA—I knew that their path began with this sub-ject. At the end of that summer, I came back to India, and first noticed its grinding poverty. It was ironical that I had to go away to realise the simple reality of my country. It was then, going back, I switched to economics. But fate inter-vened. In a few months, I was enamoured by humanities—I switched again.

By then my middle-class parents had begun to despair. My mother found herself frequently skirting questions surrounding my majors. But, I was not done. I found this great man called Daniel Engels (under him I learnt a little bit of Sanskrit). Then, I thought that architecture was wonderful, especially the modernists. In my third year, even Harvard lost its patience. I was asked to chose a major—and, I finally gave up the life of an academic wayfarer, to settle with philosophy.

When a hotchpotch amalgamation of humanities saves the businessman’s soul