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Understanding & Managing Change
Outcomes
Understand the implications of change
Recognize personal transitions
ChangeTo Make Different in Some Particular Way: ALTER
To Make Radically Different: TRANSFORM
To Give a Different Position, Course or Direction
-- Webster’s Collegiate Dictionary
ChangeTo Make Different in Some Particular Way: ALTER
To Make Radically Different: TRANSFORM
To Give a Different Position, Course or Direction
-- Webster’s Collegiate Dictionary
Activity
Each person should have a statement or quotation about change in front of you.
Find the other 2 people in the room who have the same statement/quotation.
Discuss the implications of how the statement relates to your situation.
Share one/two statements about your discussion with your Advisory Group.
It is not the strongest of the species that survives, nor the most intelligent that survives. It is the most adaptive to change.
Charles Darwin
The willingness to adapt…
Table Talk
• What motivates people to change?
• Why do some changes stick and others do not?
Be prepared to share with the whole group.
What We Know About Change Change will not stop- it will only go faster. No matter how well planned, it will not be
trouble free. Each of us is accountable to making change
acceptable. Complex change is typically accepted if enough
time is allowed. Rapid change can occur if it’s a small
adjustment. Most people initially resist rapid, complex
change.
Why Change?
Change is necessary in life to keep us… Moving Growing Interested
“…Imagine life without change. It would be static...boring...dull.”
Why people adopt new ideas
(Rogers, 2003)
The degree to which an innovation…
Relative Advantage
is perceived as better than the idea it supersedes
Compatibility
is perceived as consistent with the existing values, past experiences, and needs of potential adopters
Complexity is perceived as not difficult to understand or use
Trialability
may be experimented with on a limited basis
Observability
is implemented and the results of the implementation are visible to others
The rate of adoption and utilization of new ideas and innovations is influenced by how they are perceived and how they are framed.
You’ll never get me up on one of those
butterfly things!
Fact or Fiction? -Change is continuous
-Everyone will be on board if you communicate expectations
-Change will fail without structure
-Change requires cold-hearted decisions
Reactions To Change
“Change is hard because people overestimate the value of what they have—and underestimate the value of what they may gain by giving that up.”
-James Belasco and Ralph Stayer“Flight of the Buffalo”
Reactions To Change Denial Confusion Loss Anger
“People fear the uncertainties of change. The slightest suggestion that things won’t stay the same can cause panic…but the real problem isn’t the change…it’s people’s reaction to that change.”
-Dr. Alan Zimmerman
Identifying Change StylesWhat Do They Look Like?
Denial: The individual
withdraws from normal conversations
It appears they’ve “quit” but show up to perform task
Confusion: Need expectations
frequently explained
Require ongoing information
Don’t see the options available
Scurry around in circles
Identifying Change Styles What Do They Look Like?
Loss Lacks anchor or
identity Take it
personally Don’t feel
valued
Anger Overt-like yelling,
slamming drawers, stomping off
Covert-sarcasm, back stabbing, sabotage
Change Can Be Perceived As Positive or Negative
Getting a Job After Graduating From College Getting Married Having a Child Child Leaving for College Getting a New Computer Losing a Job Divorce Death of a Parent
Response to Change Is Highly Individual
Don’t Assume Others Will Respond the Same or That You Will, Under Different Circumstances
People Respond to Change…. At different rates
At multiple levels: personally, professionally, socially and organizationally
By seeing it as opportunity or danger
Successfully, by being resilient
Common Reasons for Resistance
Self-interest Fear of the Unknown Need for order Differing Perceptions Suspicion Conservatism
Managing Positive Change
High
Low
Time
Acceptance of
Change
I don’t understand the changes but am
confident of the current situation.
I have some information and
have strong doubts.
I have more details of
how the changes will
affect me and still
have some concerns.
I have lots of details of how I’ll be working
differently and feel
much more confident.
Informed doubt
Realistic concern
Informed certainty
Uninformed certainty
Prepare for “Implementation Dip” Things Often Seem to Get Worse
Before They Get Better Seek resources Increase communication
Change Reaction: Your Role
OLD NEW
Understand Where People Are
Innovators Early Adopters
Early Majority
Late Majority
Laggards
15.8734.1334.1313.592.14
Habits for the Age of Change
Simplify Seize the initiative Learn or perish Take personal responsibility Accept the mess Focus on solutions Have a stress management
plan
Do stakeholders perceive the change as . . .
Second-Order ImplicationsFirst-Order Implications
an extension of the past? a break with the past?
consistent with prevailing organizational norms?
inconsistent with prevailing organizational norms?
congruent with personal values?
incongruent with personal values?
easily learned using existing knowledge and skills?
requiring new knowledge and skills?
First or Second Order?
Estimate the Magnitude
1.Think about the staff in your school. How would they adjust to implementing this new knowledge in their teaching?
2.Consider the four questions for determining if a change is perceived as first order or second order.
3.Determine if technology implementation has second-order implications for the majority of staff at your school.
4. Share with a person next to you.
Final Thoughts
“Somebody Has to Do Something, and It’s Just Incredibly Pathetic
That It Has to Be Us.” – Jerry Garcia, the Grateful Dead
Personal Strategy Planner
GIVENS: The major things I need to ACCEPT as “givens” now…
HELP: The best things I can do to help myself now are…
CHECK: The main things I need to stop doing now are…
SUPPORT: The support that I need is….
Questions, Comments,
Thoughts
Preparing for your School Inservice
Outcomes
Create a plan for sharing information with school staff
Share your plan with a colleague Provide feedback on a
colleague’s plan
Change Is a Journey, Not a Blueprint
Develop Multi-dimensional Plans What’s in it for me? How will this benefit my students? Where can I get help? What if something goes wrong?
Recognize That This Is a Journey May Need to Adapt Plan
Expect Resistance Resistance Is
Inevitable A Natural Function of Change Manageable
Resistance Is Not Necessarily Logical A Sign of Disloyalty To Be Taken Personally A Sign That the Change Project Is Out of Control
Elements to Keep in Mind Past History Degree of Support Accountability (Walk the Talk?) Organizational and Individual Current
Stress Who Will Be Impacted by the Change Cultural Fit of the Change Addressing “What’s in It for Me”
Work Time Design an agenda for your
building/district inservice
Be prepared to share your plan with colleagues Length of time for inservice Key elements included & why Key elements excluded & why Questions you have
Questions, Comments,
Thoughts
Next Steps
2010-2011 School Year
Complete inservice training by May 2011
Participate in PBL on-line bookstudy Teach your lesson Participate in coaching session Share your lesson reflections with
the group
Before you go …
Peer Review and Post lesson PD survey Mileage Voucher Book?? Stipend