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1
SUPERVALU Diversity & Inclusion
Overview
Darnell AllenVice President, Diversity and InclusionSUPERVALU
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About SUPERVALU
Fortune 50 company
Fortune “Most Admired” company
Third-largest grocery company in the United States
135 years of industry experience
Acquisition of premier retail properties from Albertson’s Inc. on June 2, 2006
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A legacy of service and innovation with 36 distribution centers deliveringbest-in-class supply chain services
Unique blend of retail formats and capabilities in geographically and demographically diverse markets
A legacy of service and innovation with 36 distribution centers deliveringbest-in-class supply chain services
Unique blend of retail formats and capabilities in geographically and demographically diverse markets
Supply Chain Services
Grocery Retail
Grocery Retail and Supply Chain Leadership
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The industry was evolving
ConsolidationEntry of mass and niche retailers
SUPERVALU had a long-term plan to grow retail presence through acquisition
September 2005: The game changes
Albertson’s Inc. announces decision to sell assets
The industry was evolving
ConsolidationEntry of mass and niche retailers
SUPERVALU had a long-term plan to grow retail presence through acquisition
September 2005: The game changes
Albertson’s Inc. announces decision to sell assets
We had the opportunity to changethe face of SUPERVALU and
the grocery landscape
Focus on the Future
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Acquired more than 1,100 premier retail properties
Acme
Bristol Farms
Jewel-Osco
Shaw’s and Star Markets
Albertsons in Idaho,Utah, Nevada,Southern California
Sav-On and Oscoin-store pharmacies
Acquired more than 1,100 premier retail properties
Acme
Bristol Farms
Jewel-Osco
Shaw’s and Star Markets
Albertsons in Idaho,Utah, Nevada,Southern California
Sav-On and Oscoin-store pharmacies
Company Sales
Wal-Mart Stores $ 317.3
Kroger Co. $ 59.9
The New SUPERVALU $ 44.0**
Albertsons $ 41.3
Safeway $ 38.6
Ahold USA Retail $ 22.6
Publix Super Markets $ 20.1
SUPERVALU $ 19.9
Delhaize America $ 16.6
Top U.S. Grocery Companies Based on Total Sales*
* Supermarket News “Top 75” Grocery Retail, January 2006.**estimated
June 2, 2006: A Monumental Date
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A Transformed Retail Powerhouse with Excellent Future Growth Potential
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“We know that driving towards deepening our understanding
of diversity every day is vital to continuing to serve our
customers and our associates better than anyone else can.”
“We know that driving towards deepening our understanding
of diversity every day is vital to continuing to serve our
customers and our associates better than anyone else can.”
Jeff NoddleChairman & CEO, SUPERVALU
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Our diversity and inclusion strategies and initiatives will always…
Meet our customer needs better than anyone else, coast-to- coast and border-to-border
Improve performance and profitability to be the best place to invest in our industry
Build an energetic and productive environment where diverse associates, customers and vendors are treated with courtesy, dignity and respect
Leverage talent and resources to be the best place to work in our industry
Our diversity and inclusion strategies and initiatives will always…
Meet our customer needs better than anyone else, coast-to- coast and border-to-border
Improve performance and profitability to be the best place to invest in our industry
Build an energetic and productive environment where diverse associates, customers and vendors are treated with courtesy, dignity and respect
Leverage talent and resources to be the best place to work in our industry
Diversity and Inclusion ~ Mission Statement
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Managing Our Diverse Workforce
Understanding Differences
External Marketplace
Diversity Representation
Managing Our Diverse Workforce
Understanding Differences
External Marketplace
Diversity Representation
The Four Pillars of Diversity and Inclusion
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2007 Supermarket News Champion of Diversity
100% on 2008 and 2009 Human Rights Campaign Corporate Equality Index
2008 Twin Cities PRIDE Corporate Achievement Award
Progressive Grocer recognized five of our women leaders
2007 Supermarket News Champion of Diversity
100% on 2008 and 2009 Human Rights Campaign Corporate Equality Index
2008 Twin Cities PRIDE Corporate Achievement Award
Progressive Grocer recognized five of our women leaders
Recognition
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What are Employee Resource Groups?
Groups of associates who participate in initiatives and activities with others of a similar race, ethnicity,
gender or common interest
Benefits of Business Resource Groups
Foster diversity and inclusiveness within the company
Recruit and retain diverse associates through mentoring
Support and participate in community events
Assist with marketing activitiesto drive shareholder value
Offer valuable viewpoints oncompany projects & policies
What are Employee Resource Groups?
Groups of associates who participate in initiatives and activities with others of a similar race, ethnicity,
gender or common interest
Benefits of Business Resource Groups
Foster diversity and inclusiveness within the company
Recruit and retain diverse associates through mentoring
Support and participate in community events
Assist with marketing activitiesto drive shareholder value
Offer valuable viewpoints oncompany projects & policies
Employee Resource Groups
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What is the difference?
In addition to a shared affinity, Business Resource Groups emphasize the value the associates provide on the business perspective and help leaders and business units proactively reach out for assistance from them.
What is the difference?
In addition to a shared affinity, Business Resource Groups emphasize the value the associates provide on the business perspective and help leaders and business units proactively reach out for assistance from them.
Employee Resource Group
Employee Network Group
Affinity Group
At SUPERVALU, Affinity Groups evolved to
Business Resource Business Resource GroupsGroups
What is in a Name?
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Asian: Southern California
African American/Black: So Cal, Home Office
Hispanic/Latino: Southern California, Home Office, Boise
Women: So Cal, NW, Boise, Salt Lake City, Shaw’s, ACME, Home Office, Cub, SUPERVALU India
Multicultural: NW, ACME, Jewel-Osco, Northern Region, So Cal, Save-A-Lot, Shoppers, MPLS DC, Hornbacher’s, Shop ‘n Save, Las Vegas
GLBTA: Boise, Shaw’s, Home Office
Asian: Southern California
African American/Black: So Cal, Home Office
Hispanic/Latino: Southern California, Home Office, Boise
Women: So Cal, NW, Boise, Salt Lake City, Shaw’s, ACME, Home Office, Cub, SUPERVALU India
Multicultural: NW, ACME, Jewel-Osco, Northern Region, So Cal, Save-A-Lot, Shoppers, MPLS DC, Hornbacher’s, Shop ‘n Save, Las Vegas
GLBTA: Boise, Shaw’s, Home Office
Business Resource GroupsTotal Business Resource Groups Currently: 29
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The 2008 Catalyst Benchmarking Survey
showed that 83 percent of surveyed companies support employee resource groups.
The 2008 Catalyst Benchmarking Survey
showed that 83 percent of surveyed companies support employee resource groups.
2008 Catalyst
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Reduction in turnover
Less absenteeism
Increased associate productivity
Improved bottom line
Increased organizational competitiveness
Require little financial backing
Reduction in turnover
Less absenteeism
Increased associate productivity
Improved bottom line
Increased organizational competitiveness
Require little financial backing
Source: www.SHRM.org
Top Business Reasons for Resource Groups
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Find a champion and gauge associate interest
Craft a Mission statement or statement of purpose
Establish goals – both short-term and long-term
Detail tactics on accomplishing the goals, along with a timeline
Enlist support of an executive sponsor
Define how the group’s mission and goals relate to the company’s core values
Find a champion and gauge associate interest
Craft a Mission statement or statement of purpose
Establish goals – both short-term and long-term
Detail tactics on accomplishing the goals, along with a timeline
Enlist support of an executive sponsor
Define how the group’s mission and goals relate to the company’s core values
How do you start a Business Resource Group?
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Provide Structure
Operating Policy
Leadership Structure
Ask for solutions, not just problem identification
Determine how budget dollars will be
Establish goals around objectives
Support and further business objectives
Support recruitment for affinity of the group
Support the professional development ofthe group
Contribute to the community
Increase awareness of diversity
Provide Structure
Operating Policy
Leadership Structure
Ask for solutions, not just problem identification
Determine how budget dollars will be
Establish goals around objectives
Support and further business objectives
Support recruitment for affinity of the group
Support the professional development ofthe group
Contribute to the community
Increase awareness of diversity
How do you start a Business Resource Group?
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Goals and Objectives
Event Planning form
Monthly Webinar meeting
Annual Diversity & Inclusionforum
Goals and Objectives
Event Planning form
Monthly Webinar meeting
Annual Diversity & Inclusionforum
Resources to support BRGs contributions at SUPERVALU
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Monthly Business Resource Group call
E-mail: [email protected]
Home Office Diversity & Inclusion Bulletin Board
Web site
Mission statement
Business Resource Group sites
Quarterly newsletter
Monthly Business Resource Group call
E-mail: [email protected]
Home Office Diversity & Inclusion Bulletin Board
Web site
Mission statement
Business Resource Group sites
Quarterly newsletter
How we Communicate
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Business Opportunity: Gain increased market share with growing segment and buying power of the GLBTA community.
Goal: Achieve 100% rating on Human Rights Campaign Corporate Quality Index.
Action: Identify gap and communicate the internal and external benefits of closing this gap.
Outcome: Addressed gaps with support of senior leadership and achieved 100% rating on 2008 HRC Corporate Quality Index becoming the first grocery chain to do so.
Business Opportunity: Gain increased market share with growing segment and buying power of the GLBTA community.
Goal: Achieve 100% rating on Human Rights Campaign Corporate Quality Index.
Action: Identify gap and communicate the internal and external benefits of closing this gap.
Outcome: Addressed gaps with support of senior leadership and achieved 100% rating on 2008 HRC Corporate Quality Index becoming the first grocery chain to do so.
BRGs are Good for Business
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Successful companies learn to recognize the potential of Business Resource
Groups and to harness the potential to drive business results.
Successful companies learn to recognize the potential of Business Resource
Groups and to harness the potential to drive business results.
Final Notes
2008 NEW Integrating
Diversity