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1 6 BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service Original text and illustrations © Pearson Education Limited, 2012 2. PERSONAL DEVELOPMENT AND CAREER PLANNING Your Apprenticeship will prepare you so that you can plan for your own learning and development, as well as your achievements. You will also think about your career path and identify any possible opportunities that may be open to you, either within your current organisation or outside of it. KNOWLEDGE AND UNDERSTANDING Now that you have outlined the components of your Apprenticeship programme, you will consider your current level of knowledge and skills. You will consider how you can build upon this and what you need to do to continuously improve and increase your employability. The secret to a successful transition from one job to another, or one employer to another, is to develop your basic knowledge and skills. You are going to begin the process of looking at your career path and thinking about the opportunities you may want to take as your career develops. You will also consider the information you will need so that, if you want to continue with study or other professional development, you can act quickly when the time arrives. For example, it may be that you do not wish to continue to do an Advanced Level 3 Apprenticeship, but prefer to take opportunities available to you in your organisation. In the following activities, your assessor will complete an individual learning plan with you. This will list all the components of your Apprenticeship Framework that you are working towards. It will also show your planned target dates to complete them. These dates will be agreed between you and your assessor. It is important to set realistic dates that you will be able to meet. You will consider the importance of obtaining feedback on your performance from your team members, including your manager. You will consider a ‘strengths and weaknesses, opportunities and threats’ (SWOT) analysis. You will also complete a personal development plan (PDP) that sets targets for meeting both your work-related and your personal objectives in order to help you achieve your career aspirations. You need to think about how you can progress beyond your Apprenticeship programme. You can talk to your assessor about what is available to you after you have completed your Apprenticeship, and/or go to agencies and websites for more information. These may include Connexions, Job Centre Plus, your college or training provider website, Apprenticeship website and so on. KNOWLEDGE AND UNDERSTANDING You will need to think about your career path and the opportunities you may want to take as your career progresses.

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Page 1: 1 2. PERSONAL DEVELOPMENT AND CAREER PLANNING€¦ · 2. PERSONAL DEVELOPMENT AND CAREER PLANNING ... • Your career/personal development plan • SWOT analysis • Self-assessment

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

2. PERSONAL DEVELOPMENT AND CAREER PLANNINGYour Apprenticeship will prepare you so that you can plan for your

own learning and development, as well as your achievements. You

will also think about your career path and identify any possible

opportunities that may be open to you, either within your current

organisation or outside of it.

KNOWLEDGE AND UNDERSTANDINGNow that you have outlined the components of your Apprenticeship

programme, you will consider your current level of knowledge and

skills. You will consider how you can build upon this and what you

need to do to continuously improve and increase your employability.

The secret to a successful transition from one job to another, or one

employer to another, is to develop your basic knowledge and skills.

You are going to begin the process of looking at your career path

and thinking about the opportunities you may want to take as your

career develops. You will also consider the information you will

need so that, if you want to continue with study or other professional

development, you can act quickly when the time arrives. For

example, it may be that you do not wish to continue to do an

Advanced Level 3 Apprenticeship, but prefer to take opportunities

available to you in your organisation.

In the following activities, your assessor will complete an individual

learning plan with you. This will list all the components of your

Apprenticeship Framework that you are working towards. It will

also show your planned target dates to complete them. These dates

will be agreed between you and your assessor. It is important to set

realistic dates that you will be able to meet.

You will consider the importance of obtaining feedback on your

performance from your team members, including your manager.

You will consider a ‘strengths and weaknesses, opportunities

and threats’ (SWOT) analysis. You will also complete a personal

development plan (PDP) that sets targets for meeting both your

work-related and your personal objectives in order to help you

achieve your career aspirations.

You need to think about how you can progress beyond your

Apprenticeship programme. You can talk to your assessor

about what is available to you after you have completed your

Apprenticeship, and/or go to agencies and websites for more

information. These may include Connexions, Job Centre Plus, your

college or training provider website, Apprenticeship website and

so on.

KNOWLEDGE AND UNDERSTANDING

You will need to think about

your career path and the

opportunities you may want to

take as your career progresses.

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 1

Task 1a

What needs have you identifi ed for your learning and development

and the achievement of your BTEC Intermediate Apprenticeship

in Hospitality? Include any training to be provided in-house by

your employer.

BTEC Unit 2: 3.4WorkSkills Unit 1: 2.3

Learning and development need SMART target for completion

Training to be provided in-house by your employer:

Task 1b

Why is important to improve your knowledge and skills?

NVQ Unit 2: 6.1

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 1c

What time-management and organisational skills will you use

to make sure you meet all your planned target dates in order to

complete your Apprenticeship?

Task 1d

Explain why it is so important to have time-management and

organisational skills. What would the consequences be if you did not

have these skills?

Importance:

Consequences:

Task 1e

List the benefi ts of self-development.

WorkSkills Unit 1: 2.1, 2.2

BTEC Unit 2: 3.1

WorkSkills Unit 1: 2.1, 2.2

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 2

A career plan can be as complicated as you want to make it, but it is

usually best to keep the steps simple, as in the example below:

2. Research the

career/job to make

sure it is what you

want to do

1. Identify your

next career move

3. Identify the

qualifi cations you

need for the

career/job

4. Compare your

qualifi cations with

what is needed by

the job or career

5. Plan how to

achieve your

career goal

6. Check your

progress towards

the career goal

Example of a simple career plan.

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 2a

Use this table to consider your own career development. Compare

the different career pathways available to you in hospitality and its

related sectors. The fi rst line of the table has been completed for

you, as an example.

NVQ Unit 25: 2.2, 2.4WorkSkills Unit 1: 3.1, 3.2; Unit 2: 4.1, 4.2

What are the career pathways available in your industry?

What are the career pathways available in your organisation?

What sources of information are available to help you choose the correct pathway?

Example: Continue to Level 3 Advanced Apprenticeship in Hospitality

Promotion from Waitress to Food and Beverage Manager

Specifi cation for Level 3 Advanced Apprenticeship in Hospitality Websites Kevin Gerrard, Team Leader

Task 2b

In the space below, write a short paragraph identifying what your

next steps are going to be for your intended career pathway.You can fi nd more information about career

development and career pathways at www.

uksp.co.uk/Career-Map and

www.apprenticeships.org.uk.

WorkSkills Unit 2: 4.3

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 2c

Who in your workplace can you discuss your next steps in your

intended career pathway with?

Name:

Job Title:

Task 3

Task 3a

Why is it important to get feedback from team members, including

your manager, on your performance?

Task 3b

A technique that is often used to help learners identify the type

of job that would suit them is a ‘strengths and weaknesses,

opportunities and threats’ (SWOT) analysis. This provides insight

into your own abilities and where you can develop further.

The table below gives examples of the kind of SWOT analysis you

could complete.

BTEC Unit 2: 3.2

BTEC Unit 2: 3.4

My strengths My weaknessesGood communication skills

Good numeracy skills

Five good GCSEs including Maths and English

Excellent interpersonal skills

Poor timekeeping

Moderate product knowledge

Weak specifi c job knowledge

Indecisive at times

Job opportunities Job threatsProgression to food and beverage management

position

Transfer to administration section

Vacancies in a sister company

Some redundancies in the business

Job seekers with better and higher qualifi cations

Limited job opportunities in the short term

WorkSkills Unit 2: 4.3

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Use the sample SWOT table below to produce your own

SWOT analysis.

My strengths My weaknesses

Job opportunities Job threats

Task 3c

Has your SWOT analysis changed your learning and development

needs? If yes, how have they changed? If not, why not?

Task 4

You should now be aware of areas of your knowledge, development

and skills related to your job role that you would like to improve.

This could be as a result of the activities in this section or staff

appraisal or feedback. A personal development plan (PDP) can also

be a useful tool to assist you with the process of identifying your own

training needs.

Task 4a

Using the template that follows, prepare a PDP. An example of how

to fi ll out this table has been provided in the fi rst row.

Your input will help you to identify your training needs by

highlighting those skills or areas of knowledge you wish to update,

acquire or improve. (You may wish to talk to your Human Resources

department, who may have conducted a skills audit in your

organisation and could be a good source of advice.)

BTEC Unit 2: 3.4NVQ Unit 2: 3.4

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Any good objective should be written in a ‘SMART’ way. When you

devise your development objectives for the activity above, please

talk to your assessor if you are unsure of how you might do this.

The acronym SMART stands for:

S – Specifi c

M – Measurable

A – Achievable

R – Realistic

T – Timely

During your PDP meeting with your manager, you will discuss

both work-related and personal objectives. Setting work-related

objectives provides the opportunity to help you with meeting the

demands of your job, whereas setting personal objectives will

motivate you and may help with promotion.

Role/key tasks made available to you in your organisation

Skills/knowledge gap SMART objective Training sources (internal/external)

Example: How to deal with diffi cult customers

Customer care To complete customer care training in-house within 6 months (actual date should be given)

Internal half-day training course

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Task 4b

Examine the different development activities listed in the table

below and complete the right-hand column to show the benefi ts of

each of these.

BTEC Unit 2: 3.1

BTEC Unit 2: 3.4NVQ Unit 2: 3.4

WorkSkills Unit 1: 2.3

Development activity Benefi tsIn-house training

Shadowing

Going to college

Mentoring

Coaching

EVIDENCE GATHERING In this activity, you will identify relevant paperwork that you will

complete with your assessor as part of your Apprenticeship

programme. This evidence will help you to demonstrate how you

have prepared for your Apprenticeship.

You need to gather evidence that demonstrates that you can identify

types of activities to improve your personal and professional

development. You need to demonstrate that:

• you have completed an individual learning plan and a personal

development plan with SMART targets

• you understand the process of:

identifying a career goal

researching the career goal

checking your existing strengths, weaknesses, opportunities

and threats

identifying steps to achieve your goal

reviewing your progress towards your goal.

Your assessor will help you to identify these items of evidence.

Examples of documentation that you may consider are given in the

table opposite.

EVIDENCE GATHERING

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Suggested evidence types

• Job description/role

• The learning agreement signed by you

• The individual learning plan completed with your assessor

• Your career/personal development plan

• SWOT analysis

• Self-assessment form

• Appraisal/review documentation

• Training request form/training records

• Certifi cates of attendance at internal/external training sessions

• Qualifi cation certifi cates from external training sessions

• Manager and team member/peer feedback

You must include the actual documents that were completed at the

time of your induction and not a copy of a blank pro-forma.

PROFESSIONAL DISCUSSIONYour assessor will hold a professional discussion with you. This

discussion will capture the evidence necessary to prove your level

of knowledge and understanding of the BTEC Intermediate Level 2

Apprenticeship in Hospitality that you are just starting.

Below are some topic areas you will need to consider when

preparing for the professional discussion with your assessor:

• the different parts and qualifi cations of your Apprenticeship

that have been listed on your individual learning plan

• the relevance to you of each component part and qualifi cation

• how you will plan to collect evidence and meet the

requirements of the Apprenticeship, and how the same

evidence might satisfy more than just one component

• why there is an Apprenticeship Agreement (why it is important)

• the time management and organisational techniques you will

use to ensure that you achieve these targets, and why these

are important

• your own learning and development needs that you identifi ed

through the induction process

• your career pathways and progression routes, who can help

you to achieve these and the information sources available

to you

• how you set goals (targets) for the coming year for your

personal and professional development

• how the learning plan and personal development plan could

improve your work and your prospects at work

• how you intend to achieve your career aspirations and who can

help you do this.

PROFESSIONAL DISCUSSIONBTEC Unit 2: 3.3NVQ Unit 2: 3.4, 6.3; Unit 25: 2.2, 2.4

WorkSkills Unit 1: 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2

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BTEC Apprenticeship Assessment Workbook Level 2 Food and Beverage Service

Original text and illustrations © Pearson Education Limited, 2012

Your assessor will plan the content of your professional discussion

and will advise you in order to help you prepare beforehand. The

professional discussion may cover more than this section of your

Assessment Workbook.

Discussion process

The discussion process will give you the opportunity to confi rm

that you are aware of every part of the BTEC Intermediate Level 2

Apprenticeship in Hospitality that you have agreed to work towards.

It will also allow you to show that you understand the importance

of completing each part of your Apprenticeship on time and the

purpose of the documents you have completed with your assessor.

You may use the evidence gathered so far as the basis for discussion

with your assessor.

To prepare for your professional discussion, you should think about

how you could talk about topics such as those listed on page 15.

Your assessor will advise you

about how to prepare for your

professional discussion.