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“ competence vs. qualification… the future of environmental
auditing ”
Presentation to ASQ EEDAnnual National Conference 2006
Michael CarmodyPresident and CEO
RABQSA International, Inc
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RABQSA International is an accredited (ISO/IEC17024:2003) international
personnel certification body that provides personnel and training certification
services worldwide
“… we define, measure and examine personnel competence specific to
industry requirements! ....”
who is RABQSA ?
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principaloffices
RABQSA international offices
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do you consider yourself competent
if so … why
against what do you judge your competence
has this ‘standard’ been defined, measured
and independently examined
if so by who … and are they competent
observations …
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ISO 19011:2002 defines auditor ‘competence’ as …
“… the ability to demonstrate knowledge, skills and personal attributes …”
what is ‘competence’ ?
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in support of 19011 RABQSA defines competence as ….
“… the ability to demonstrate a specific environmental auditing task to the
required standard of performance under specific auditing conditions”
a simple definition …
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currently there are two types of environmental
auditor certification schemes available in the
international market …
qualification-based
competency-based
auditor certification
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relies on …
attendance at a training course
maintenance of audit logs (days auditing)
evidence of an audit report
maintenance of CPD logs (days spent in PD)
years ‘experience’
….. none of above requirements provide an objective measurement of competence !
qualification based …
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relies on …
examination of defined auditing and environmental
knowledge
examination of defined auditing skills
examination of specific personal attributes specific
to the environment industry sector
recognition of specific environmental and related
tertiary qualifications
….. competencies are defined and measured by the environmental industry (market) in which the auditor provides his/her services!
competency based …
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competency based EMS auditor certification
demands …
definition of the auditing task and associated risk
description of the auditing conditions
measurement (to what standard of performance?)
objective, reliable and impartial examination
…. if you cannot measure, you cannot examine !
competence … it’s hard work
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RABQSA EMS Scheme Committeestakeholder engagement
scheme designdefinition of competencies
examination of qualifications
and confirmation of
all competencies
RABQSAcertification
evaluation process ...... >
technicalEMS
advisors
trainingexaminatio
nof
knowledge
examiner
on site
examinatio
nof skills
examiner
PAAS
examination
of attributes
examiner
competency based certification
applicant
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Qualification-based EMS Auditor all grades with industry scopes
Competency-based EMS Safety Auditor accredited to ISO/IEC17024:2003
all grades with industry scopes
RABQSA certifications …
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essentially ‘where the rubber hits the road’ in terms of the credibility of conformity assessment
must add tangible (measurable) value to the business … in addition to compliance
auditors will need to speak and understand ‘business language’
emphasis on ‘auditing to the required industry sector standard (competence!) … not producing and relying on qualifications!
risk based auditors must improve their competence thru’ directed
CPD (and examination)
future of EMS safety auditing
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ISO
“ “ .. the credibility and value of .. the credibility and value of our standards, plans, our standards, plans,
procedures and compliance, procedures and compliance, stands and falls on the stands and falls on the
performance (competence) of performance (competence) of the auditor!”the auditor!”
carmody 2000carmody 2000
ISO CASCO
accreditation
certification
IAF
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questions ?…. where do you see the future of
environmental auditing ?
Michael CarmodyPresident and CEO
RABQSA International, Inc