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http://www.jrp.co.uk/sites/default/files/0200-JRP-2014Summary-120215.pdf
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www.jrp.co.uk
Recordperformance
• Wereportedrecordgrowthwitha34% increase in turnover (to £10.1m)anda59% increase in operating profit (of £1.9m) –56.9%abovetheindustryaverageof2.1%for2014.
• Ourimpressivecommercialperformancecomesonthebackofthreeyearsofsustainedgrowth-a 57% increaseinturnoverand110%riseinoperatingprofit,despiteeconomicchallengesandmarketvolatility.
• Thecompletionofthemonumental£1bn East Village Olympic project.
Investment
• Expandedintothe Middle EasthavinglaunchedanewJVcompany.
• Thefirmhasgrownby 42% to 130 staff,we’veacquired30newclients,turned8internshipsintopermanentpositionsandreinvested1.5%ofourturnoverintraining.
Vision
• We’vepioneeredchangeontheissueofskills.Followingthesuccessofourindustryinternshipinitiative‘ThePledge’,praisedbytheEducationMinisterasavanguardofitskindwecontributedtothe London Chamber of Commerce’s ‘Skills to Build’keynotereport.
• AseminalpieceofresearchwithReading Universitywillprovidetheanswerstounderstandhowcareerchoicesaremadeandtobenchmarkattitudes.Wewillsharethefindingstohelpattractdiversetalentandpreventafutureskillscrisis.
Determination
• We’reforecastingthesamelevelsofgrowthin2015withastrongorderbook.
• We’vebeenrecognisedasaBuilding Good Employerfortheseventhyear,nominatedfortheNationalBusinessAwardsandcontributedtotheAgenda15campaign.
Key highlights for us in 2014
www.jrp.co.uk
Leading on the legacy: OurbiggestaccoladeisbeingapartofthedeliveryofLondon’snewestcommunity,EastVillage,transformingtheformerOlympicVillageintoanewneighbourhoodof2,818homes.Theprojectwascompletedontime and to budget.
Social housing market leader: We’vestrengthenedourpositionasmarketleader,completingphaseoneofthe£136m Green Man Laneprojectandyearoneofthe £86m Ladderswood regeneration project-500newhomes,sixcommercialunitsandahotel.
Estate Viability Model: UsingourAssetInvestmentModel,designedtogobeyondrepairsandmaintenanceandhelprealisetheopportunitieswithinaclients’housingstock,weidentifiedsavingsof£180kforaclient.
Happiness equals success: The‘happinessadvantage’–anewcultureadoptedduringthedownturnhaspropelledusforwardanddelivered110% rise in profitsinthelastthreeyears.
A growing family: We’ve expanded the team by 42%andcreatednewpositionstosupportdevelopmentinthehousingandcommercialsectors.TheseincludenewheadsofAssetManagementandDilapidations.
Exploited market opportunities: We’veexpandedinternationallyandlaunchedanew JV business in the Middle East.
New product development: Asset360-anewAssetInvestmentModelhasalreadyidentifiedsavingsofupto10% for one client. Anattractivetoolforclientsitreaffirmedourpositionastheaffordablehousingmarketleader.
We’vedelivered£500mofsuccessfulprojectsin8countriesaroundtheworldandsecured£3minnewbusiness:
Regardlessofeconomicclimatethesameissuesremainimportant.Wecontinuetoplan,buildlastingclientrelationships,putpeoplefirstandinvestinmakingtheUKconstructionsectorworldclass.
www.jrp.co.uk
Inacompetitivemarketplacecustomersatisfactionisakeyelementofourbusinessstrategy.It’sakeydifferentiatorforus.Wehavealoyalcustomerbaseandenjoy80%repeatbusiness,wellabovetheindustryaverage.In 2014 96% of our clients were ‘satisfied or very satisfied’ (compared to consultant industry average of 72%, and 62% for housing) with 84% of clients scoring us ‘better’ than our competitors.
Ourspecialistsustainabilitydivision‘TheSustainableAlliance’launchedin2013isnowintegratedacrossallourclients’projects.It’shavingasignificantimpactonhowweoperateandourclients’projectsimprovingenvironmentalperformancewhiledrivingdowncostsandprotectingrevenue:
Highlights
• Delivering £60kinoperationalsavings:AttheGrandHarbourhotelweappliedacosteffectivesolutionthatdelivered£60kinannualwatersavings.
• Green matters: Weareinconstantpursuitof‘abetterway’.In2014wefurtherreducedourcarbonemissionsby8%byestablishinganewcompanycarpolicywhereallcarsarenowunder115g/km.From2009to2014CO2emissionshavereducedby25%peremployee.
• JRP Green Week: Employeesandclientsattendedthisyear’sGreenWeekandtookawayvaluableintelligenceonfundingmethods,bestpracticeadviceandthelatesttechnologies.
The impact of our approach is reflected through our commercial performance:
• Operatingprofitperemployee+85%
• Totalincome+85%
We measure client satisfaction in a number of ways which focus the team on fulfilling customer expectations:
• 360degreeprojectreviews
• Annualclientsatisfactionsurvey
• Regularfacetofaceclientengagement
www.jrp.co.uk
Partneringandcollaborativeworkingisreflectedineverythingwedo.Wehaveaframeworkofpreferredpartnersandprideourselvesonpricingworkresponsibly.
We’veformedthreepartnershipstosupportourclientswiththeissuesthattheyhavetoldusaremostimportanttothem:
• CDM Roadshow –InresponsetotheproposedchangestoCDMregulationsandtheremovalofCDMCoordinatorswehostedaseriesofclientworkshops,makingusthoughtleaderswithourclientswhosaytheyareinformed,empoweredandequippedtorespondthankstoourforesightandexpertise.
• Pioneering change to safeguard the sector –Preventingafuturesectorskillsshortageremainsatoppriority.We’veformedapartnershipwiththeCYTtopromotethesectorandcreatenewopportunities.We’realsoworkingwithReadingUniversityonaseminalresearchprojecttoidentifyhowcareerchoicesaremadeandusethefindingstoencouragediversetalentintoconstruction.
• The Hospitality Real Estate Group:FormedwithexpertswithinthehospitalitysectorandlaunchedatMIPIMUK.
• Building Forensics Partnership: LaunchedlastyearourpartnershipwithlawfirmWinckworthSherwoodhasenabledoneclienttoidentifyandrecover£2minlatentdefects.
• Sustainable Alliance: OurstrategicalliancewithRickabyThompsonenablesustoofferacomprehensivesustainabilityserviceofferingtotheindustry.
A leading voice on skills: WecontributedtotheLondonChamberofCommerce‘SkillstoBuild’report.Itfollowsonthesuccessofourindustryinternshipsinitiative‘ThePledge’whichhassecuredusthebesttalentcomingintotheindustry.
“Whydosofewwomenundertakeconstructionrelateddegrees?Andforthosethatdo,whydosofewgoontojoinourindustry?”
Stephen Gee,JohnRowanandPartners.SourceBuildingMagazine30thJuly2014.
www.jrp.co.uk
Weprideourselvesonbeingagoodemployerandapeoplebusiness.We’reproudtoregularlyfeatureasaTimesTop100Employer,aBuildingBestEmployerforsevenyearsandhavebeenInvestorsinPeoplefornineyears
“John Rowan and partners spendsupto2%ofturnoverdevelopingemployees,payingforwork-relatedqualificationsandexternalcoaching. Staff say their training is of great personal benefit (79%,atop25score),andpeoplesenseunlimitedopportunitiestolearnand grow (76%).”
People are at the heart of our business. In 2014 we:
• Reinvested1.25%ofturnoverintraininganddevelopment(industryaverageforconsultants0.7%)
•Providedapprox.5days/40hrsofnewskillsdevelopment(industryaverage1.2days)
•Invested£100kinresearchand£65kinnewproductdevelopment
Employeesfeelrewardedandmotivated(theimpact:90%satisfaction)andourclientstellusthattheyenjoyworkingwithus(theimpact:80%repeatbusiness).
Highlights:
• Asset Management Research:castalightonhowhousingportfoliosarebeingmanagedandprovidedvitalfinancialandsocialperformanceintelligence.
• JRP’s Got Talent:Lastyear’swinningideatocreateacentralbidteamandimprovetheeffectivenessofthetenderprocesshasseenuswina20%increaseincontracts.
• Mentoring scheme: 31employeesqualifiedin2014and38%ofemployeesnowhavecharteredstatus.