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1 “Maximizing Human Potential”®
Management and Training Consultants, Inc.
Department of Defense Third Party Education Assessment (3PEA)
CCME, 11 February 2014www.MTCI.us
2
About MTCI
Woman-owned small business headquartered in Manassas, VA
“Maximizing Human Potential”® by providing human capital management, training support and delivery, and program management to the federal government for over 14 years
ISO 9001:2008 certified Women's Business Enterprise National Council
(WBENC) certified 2013 recipient of Star Warfighter award from GOVStar
o President and CEO Dalena Kanouseo Vice President of Contract Operations Charles Barros
3
3PEA Program Staff
David Truncellito, Ph.D., 3PEA Program Administrator
John McCall, M.S., 3PEA Program Assistant o Both have been with the program since its inception in September
2011
Deborah Marconda, J.D., 3PEA Program Assistanto Has served as a faculty member, installation site director, and
SOCMAR project director.o Joined 3PEA program in October 2013
Two additional members of each assessment teamo Selected on a rotating basis to form the best team for each
assessment
4
Assessment Process
Designed to ensure that voluntary education opportunities offered to service members using Tuition Assistance are of the same high quality as the opportunities offered to civilian adult learners
Efficient process to minimize burden on military installations and educational institutions
Standardized, yet flexible and dynamic process
Open to feedback from all stakeholders
Three phases: before, during, after site visit
See www.MTCI.us for complete FY14 assessment process
5
Types of Assessments
On-Installation assessment (one each per year from Air Force, Army, Marine Corps, Navy): Focuses on voluntary education at a military installation
Off-Installation assessment (six per year): Focuses on a single educational institution and its educational offerings to service members using TA
o Assessed entities for each fiscal year are selected by the services
6
Timeline of Assessment Activity
Days Actions
At least 90 before visit
3PEA program staff sends notification of upcoming assessment, works with educational institution to schedule visit (for off-installation assessments), and requests information
45 before visit
Requested information is due to be submitted to 3PEA Program Administrator
At least 30 before visit
3PEA program staff hires assessors
At least 14 before visit
Itinerary for site visit is finalized
Site visit 4-5 days; interviews with faculty, students, staff, administrators
45 after visit Draft of Final Assessment Report distributed for error-in-fact checking
60 after visit Final Assessment Report submitted to DANTES
7
Areas to be Assessed (at a minimum)1. Academic partnership of the institution(s) with the service2. Needs assessment3. The methods whereby academic institutions are invited onto the installation4. Monitoring of institutional compliance with the MOU5. The support provided by various levels of the military for voluntary education6. The degree of congruence among various missions7. The degree of consistency of programs for both military and civilian students 8. Responsiveness and flexibility toward service members9. Students’ opportunity to evaluate the learning they receive10. Marketing and communications11. Institutional outcomes12. Resources to support student learning13. Faculty qualifications and standards 14. Policies to evaluate the performance and needs of faculty members 15. Academic and administrative student services
See www.MTCI.us for elaborations
8
Assessment Checklist
In addition to the 15 areas, Final Assessment Reports now include an assessment checklist
3 items for installations, 43 items for educational institutions
Military installation education offices Compliance with DoDI 1322.25 when bringing educational institutions onto base Monitoring base access by third parties
Educational Institutions Accreditation, VA Approval, State Approval, Title IV Marketing Advising/Counseling and Education Plans TA, Course Cancellation, Course Material, and Refund Policies Credit Transfer Academic Placement, Residency, Readmissions Graduation Ceremonies
See www.MTCI.us for elaborations
9
Program Updates for FY14
Assessment checklist
New categories of assessments
single category for off-installation assessments
Modified requirements for assessment team members
one member of every team has voluntary education experience
Revised assessment process and data call
see www.MTCI.us for complete process
Additional program staff member
10
FY14 Assessment Schedule
Assessed Entity Site Visit DatesMCB Camp Pendleton 18-21 NovUniversity of Phoenix 9-12 DecEmbry-Riddle Aeronautical University 27-30 JanNaval Submarine Base Kings Bay 10-14 MarCalifornia Career School 7-10 AprSeymour Johnson AFB 5-9 MayUniversity of Maryland University College 23-26 JunCentral Texas College 21-24 JulFort Leonard Wood 11-15 AugUniversity of Arkansas 15-18 Sep
11
Trends Observed by 3PEA program staff
TA suspension during sequester and government shutdown, decreased TA budgets
Diversity of voluntary education opportunities
Affordability of voluntary education
Service members' awareness of TA and of voluntary education opportunities is an ongoing challenge
Many service members who use TA do so actively
Installation education offices typically have insufficient resources
Retention and graduation rates can be better monitored and supported
Increased use of instructional technology, including for face-to-face courses