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“Maximizing Human Potential”® Management and Training Consultants, Inc. Department of Defense Third Party Education Assessment (3PEA) CCME, 11 February 2014 www.MTCI.us

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1 “Maximizing Human Potential”®

Management and Training Consultants, Inc.

Department of Defense Third Party Education Assessment (3PEA)

CCME, 11 February 2014www.MTCI.us

2

About MTCI

Woman-owned small business headquartered in Manassas, VA

“Maximizing Human Potential”® by providing human capital management, training support and delivery, and program management to the federal government for over 14 years

ISO 9001:2008 certified Women's Business Enterprise National Council

(WBENC) certified 2013 recipient of Star Warfighter award from GOVStar

o President and CEO Dalena Kanouseo Vice President of Contract Operations Charles Barros

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3PEA Program Staff

David Truncellito, Ph.D., 3PEA Program Administrator

John McCall, M.S., 3PEA Program Assistant o Both have been with the program since its inception in September

2011

Deborah Marconda, J.D., 3PEA Program Assistanto Has served as a faculty member, installation site director, and

SOCMAR project director.o Joined 3PEA program in October 2013

Two additional members of each assessment teamo Selected on a rotating basis to form the best team for each

assessment

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Assessment Process

Designed to ensure that voluntary education opportunities offered to service members using Tuition Assistance are of the same high quality as the opportunities offered to civilian adult learners

Efficient process to minimize burden on military installations and educational institutions

Standardized, yet flexible and dynamic process

Open to feedback from all stakeholders

Three phases: before, during, after site visit

See www.MTCI.us for complete FY14 assessment process

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Types of Assessments

On-Installation assessment (one each per year from Air Force, Army, Marine Corps, Navy): Focuses on voluntary education at a military installation

Off-Installation assessment (six per year): Focuses on a single educational institution and its educational offerings to service members using TA

o Assessed entities for each fiscal year are selected by the services

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Timeline of Assessment Activity

Days Actions

At least 90 before visit

3PEA program staff sends notification of upcoming assessment, works with educational institution to schedule visit (for off-installation assessments), and requests information

45 before visit

Requested information is due to be submitted to 3PEA Program Administrator

At least 30 before visit

3PEA program staff hires assessors

At least 14 before visit

Itinerary for site visit is finalized

Site visit 4-5 days; interviews with faculty, students, staff, administrators

45 after visit Draft of Final Assessment Report distributed for error-in-fact checking

60 after visit Final Assessment Report submitted to DANTES

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Areas to be Assessed (at a minimum)1. Academic partnership of the institution(s) with the service2. Needs assessment3. The methods whereby academic institutions are invited onto the installation4. Monitoring of institutional compliance with the MOU5. The support provided by various levels of the military for voluntary education6. The degree of congruence among various missions7. The degree of consistency of programs for both military and civilian students 8. Responsiveness and flexibility toward service members9. Students’ opportunity to evaluate the learning they receive10. Marketing and communications11. Institutional outcomes12. Resources to support student learning13. Faculty qualifications and standards 14. Policies to evaluate the performance and needs of faculty members 15. Academic and administrative student services

See www.MTCI.us for elaborations

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Assessment Checklist

In addition to the 15 areas, Final Assessment Reports now include an assessment checklist

3 items for installations, 43 items for educational institutions

Military installation education offices Compliance with DoDI 1322.25 when bringing educational institutions onto base Monitoring base access by third parties

Educational Institutions Accreditation, VA Approval, State Approval, Title IV Marketing Advising/Counseling and Education Plans TA, Course Cancellation, Course Material, and Refund Policies Credit Transfer Academic Placement, Residency, Readmissions Graduation Ceremonies

See www.MTCI.us for elaborations

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Program Updates for FY14

Assessment checklist

New categories of assessments

single category for off-installation assessments

Modified requirements for assessment team members

one member of every team has voluntary education experience

Revised assessment process and data call

see www.MTCI.us for complete process

Additional program staff member

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FY14 Assessment Schedule

Assessed Entity Site Visit DatesMCB Camp Pendleton 18-21 NovUniversity of Phoenix 9-12 DecEmbry-Riddle Aeronautical University 27-30 JanNaval Submarine Base Kings Bay 10-14 MarCalifornia Career School 7-10 AprSeymour Johnson AFB 5-9 MayUniversity of Maryland University College 23-26 JunCentral Texas College 21-24 JulFort Leonard Wood 11-15 AugUniversity of Arkansas 15-18 Sep

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Trends Observed by 3PEA program staff

TA suspension during sequester and government shutdown, decreased TA budgets

Diversity of voluntary education opportunities

Affordability of voluntary education

Service members' awareness of TA and of voluntary education opportunities is an ongoing challenge

Many service members who use TA do so actively

Installation education offices typically have insufficient resources

Retention and graduation rates can be better monitored and supported

Increased use of instructional technology, including for face-to-face courses

12 “Maximizing Human Potential”®

Management and Training Consultants, Inc.

Questions/Discussion

Thank You!

www.MTCI.us