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1 Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved June, 2011

슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

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Page 1: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

1Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

June, 2011

Page 2: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

2Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

We ask ourselves…

How can we provide the service

to women in rural areas and islands

with limited opportunities to access

quality education?

How can we maximize learning?

How can we support women’s

long-term growth?

How can we expand the current

e-Learning model?

Page 3: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

3Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

GWDC(Gyeonggi Women’s Development Center) is…

On-line CareerDevelopment Service

IT/CT Education Service

Business DevelopmentService

Job Placement Service

e-Learning Service

Competency assessment/ Information & network

service

Education & training / career coaching

Job placement / Support of business startup

Job market

women

women

women

Career development oriented program

Comprehensive service to women

Page 4: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

4Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

GWDC’s Service Categories

IT/CT Education Service for women

On-Line Career Development Service

(e-Learning & On-Line Career Coaching Service)

Women’s

Job Placement Service

Women’s Business Development Service

Lifelong Education

e-learning Service

“Home-Learn”

GWDC

Women’s Information Network Service

(Webzine, On-line Communities)

GWDC is an organization administered by Gyeonggi Province

established in 1997 for women’s development.

Page 5: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

5Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

On-Line Career Development Service

A competence diagnosis system

developed(2007~2008)

Gyeonggi Women’s e-Learning Service

launched(2005)

On-Line CareerDevelopment Service

2010. 1.18.Service Launched

Development ofemployability index

, establishment of Online Career Coaching System

(2009)

Service provided across the nation –

support from the Ministry of Gender Equality & Family

(May 2010)

On-Line Career Development Service’s History

Page 6: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

6Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

Women HRD’s Balance Growth

• Education system

without restriction

by times & space

AccumulatedKnow-How

• Career Development

Plan System : design &

develop Curriculums

• Korea first Women

e-learning for HRD

• On–Offline integration education system

• Administer regional semi-center ofBlended Education

• Call Center Service(Internet & Telephone)

10 years of experience in IT education and business start-up training

Operation’s

Goals

Gyeonggi Women’s e-learning

Page 7: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

7Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

The goal of online career coaching service is to systematically and continuously support

“career development” of women by expanding the center’s existing competency assessment, IT

training and business incubation service combined with latest topic, “employment” support .

Service Concept

Employability assessment

• Employment basic assessment

• Job awareness assessment

• Aptitude test & competency

assessment

(Existing service)

1

Understand self level

through assessment

Employment support

2

• Online career coach provides

various long-term career

development services besides

short-term employment

1:1 customized

service support

linked

Link with e-learning

3

• Provides education and training

programs according to

individual competency level for

long-term career development,

and supports systematic learning.

Long-term career

development support

linked

Service Concept of “On-line Career Coaching”

Page 8: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

8Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

Service Process

Basic Employment

Assessment

WorkEthic assessment

Aptitude Test

Job CompetencyAssessmentAnalysis on the

Assessment Results

Online CareerCoaching

Job Placement

Page 9: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

9Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

To help women get a job, job-related assistance and consultation services are provided through

the online system based on the individual employability index (※ Telephone/e-mail/on-line board

consulting)

9

Assistance and consultation services

- Supply of resources that are necessary for employment and guidance

- Instructions for resume preparation, interview tips

- Continuous supply and management of the information of service users

- Periodic job support activities

- Analysis of needs from service users

- Incentives to penetrate society

- Collection of job information

- Supply of useful job information to service users

- Mid-long term planning to get a targeted job

- Continuous planning and encouragement to complete the

planned training and achieving certification

- Analysis of the results of employability assessment and consulting

-Employable market and requirements guide (providing six categorized

Individual employability index including corporate size and type of employment)

- Guidance in the necessary skills to be developed for employment

- Educational courses, books and licenses for skill development

A

B

C

D

E

Job and career development

consulting

Job support

Membership

Collection and supply of

job information

Employment realization planning

and management

Major

services

Assistance and Consultation Service

Page 10: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

10Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

Example of Integrated Educational Service

On-line Career Coaching Service

EmployabilityAssessment

ResumeWriting

&Job

Placement&

ContinuedSupporting

Step 1

Step 2

Step 3

Build basic competency

Enhance Professional

skills & capability

Acquirespecialized

skills

• Individual e-Learning

• Off-Line Seminar

• Group study &

Project

Page 11: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

11Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

• Period : From 18. Jan. 2010 until 31. May. 2011

• Number of women who had employability assessment : 13,740 women

• Requests for career coaching service : 4,881 women

• Number of women who found jobs : 849 women

Achievement of On-line Career Coaching Service

0

1,000

2,000

3,000

4,000

5,000

6,000

Jan. Feb. Mar. Apr. May June July Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May

The Year 2010 The Year2011

0 1750 113 177 238 281

331 380 420 477 532 607 652 726 781 849

112339

541

8621,036

1,221

1,4151,569

1,7331,854

2,371

2,977

3,316

3,626

4,233

4,517

4,881 Number of people

People of accumulated coaching Accumuated employee

Page 12: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

12Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

• We have operated education program for cultivating career counselor.

• Online career counselors have given job opportunities to women with interrupted careers.

( number of working career counselor : 60 people)

Other Achievements

Page 13: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

13Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

Gave Presentation and Won the Best Paper Award

at International Conference of E-Learning Week 2010 < Linked to popular portal services >

Presentation of service model at 2011 ASTD Conference (U.S.A)

Achievements & Expand the Service

Page 14: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

14Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved

Implications

Overcoming the challenge of education in rural areas

and islands

Scalability through internet and overcoming the

restriction of time & space.

Execution with a human touch through call centers

and On-line Career Coaching System

Progressing from education service to long-term

career development service

Page 15: 슬라이드 1unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan...of Online Career Coaching System ... “career development” of women by expanding the center’s existing

15Copyrightⓒ2011 by Gyeonggi Women’s Development Center all right reserved