© 2013 Avaya Inc. All rights reserved. 1. 2 Avaya UC Collaboration Solution A complete solution for midsize companies Mobility Video SecurityNetworking

© 2013 Avaya Inc. All rights reserved. 1


Avaya UC Collaboration SolutionA complete solution for midsize companies

Mobility Video

Security Networking


Midmarket Technology TrendsSupporting a distributed, mobile workforce

Secure BYOD

Virtualization / Infrastructure optimization

87% of business leaders believe collaboration improves productivity

40% of information workers work remotely

Employee-owned devices are standard business equipment

Limited IT staff

Minimize exposure to risk

Avoid complexity in applications, operations

Workforce IT Trends IT Support


Midmarket Technology TrendsSupporting a distributed, mobile workforce

87% of business leaders believe collaboration improves productivity

Workforce


Reduce facilities cost

Reduce travel cost

Reduce cost

Speed decision making

Reduce time to market

Improve productivity

Midmarket Technology TrendsA collaboration solution improves efficiency and productivity

Build relationships

Leverage social networks

Engage employees

Be more responsive

Improve satisfaction

Serve more customers


40% of information workers work remotely

Make remote workers as efficient as office workers

Simple telephony won’t support collaboration

Communications must be secured

Solution must be simple, scalable, complete

Challenges

How the Workforce Works Together


BYOD has become standard business practice

Distribute standard business applications

Secure a wide array of devices

Enable role, device, and location-based access

Find a simple solution to a complex problem

Challenges



Avaya Collaboration - Healthcare



PRODUCT MANAGER SALESPERSON

Smart phone secured with SBC

Salesperson uses Presence to locate Product Manager,

sends IM

Product Manager initiates voice call

from IM

iPad Authenticated by Identity Engine

Let’s Collaborate

with the vendor about the product

Need to talk to vendor about the product.

VENDOR

Outlook Integration, Free Video Client

All parties meet using Avaya Scopia

video collaborationand quickly resolve

issues

Invitations sent to all for Avaya Scopia

video collaboration session



Make remote workers as efficient as office workers

Simple telephony won’t support collaboration

Communications must be secured

Challenges

System finds the user

User chooses the device

Video engages users;speeds decision making

Role-based access enabled

Secure access without a VPN

Resolution


IM and Presence with Avaya one-X® Mobile Preferred

Avaya Flare ® Experience conferencing using an iPad

Integration with Outlook Directory / Mail

HD video collaboration with Scopia

SIP secured by Avaya Session Border Controller

BYOD secured by Avaya Identity Engine

Resolution with Avaya Collaboration Solution



Avaya Scopia Mobile


40% of enterprises have virtualized more than half of their servers

Overall, use of virtualization is mixed, with deployment still a work in progress

Virtualization

Midmarket Technology TrendsVirtualization and infrastructure optimization


IP Office Supports Virtualized DeploymentUnder VMware vSphere 4.x / 5.x

Leverages VMware investment

Makes collaboration more resilient and easy to manage

Consolidates voice, messaging, and mobility in a single vApp

Turnkey install with pre-configured OVA file

Lowers costs – no hardware to buy; shared licensing

Add resiliency with second physical server or virtual image


IP Office 500 v2

Add a server for scale

IP Office Server Edition Primary

Add a second server for scale / resiliency

IP Office Server Edition Secondary

IP Office 500 v2

Avaya IP Office Deployment ModelsVirtualized, server, appliance or hybrid

IP Office can be deployed on an appliance, dedicated server(s), inside a virtual machine,

or any combination of these.

LAN/WAN

Retain appliance as a gateway, for legacy phone support

Virtualize primary server Virtualize secondary server

Prim

ary

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ge

SQ

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AP

P “N

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Sec

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Securing UC is DifferentAvaya Session Border Controller (SBCE)

Firewall

Layer 3 attack

IDS / IPS

Layer 4 attack

O/S attack

Application attack

SIP attacks – DDoS, spoofing

Toll fraud – call walking, stealth attacks

Media anomalies

One software product Scalable SIP/UC security Two licensable feature groups

– Standard Services: secure SIP trunking

– Advanced Services: secure remote worker without VPN, media replication and encryption

Hardware platforms for cost-effective scaling

Avaya SBCE

VoIP, Call State Aware Security


Vendor Agnostic Any Network Any User Any Device

Avaya Identity Engines – BYOD SecurityAll Software / Virtual Appliance Solution

Guest Access Self-service Front Desk Audit logs

BYOD Access Device On-boarding Device Fingerprinting non-802.1x access

Wired & Wireless Unified Access Centralized Policy


Avaya Identity EnginesCentralized Security and Access Control for your network

Any NetworkEthernet or Wireless

Any UserCustomer, Contractor, Employee

Any DevicePC, Tablet, Smartphone, Appliance


Adding Avaya SwitchingIt’s as simple as 1-2-3

Auto-provisioning – a single command – “Run IP Office” automates set-up, using best practices

Certified 1 min plug and play for IP phones

Mature Enterprise class functionality

Robust software with 100+ deployed enterprise features (PoE, PoE+, QoS, security, 802.1X)

True resilient stacking with ease of support and 2-4x more virtual backplane capacity

Cost-effective / energy-efficient

50% lower TCO than market leader

Up to 50% less energy


Avaya UC Collaboration Solution

Broadest endpoint support

Most flexible deployments

Rich UC feature set

Unified Communications

Room, desktop, mobile

Supports 3rd party devices

Simple, affordable

Video

Protects SIP trunks

Secures remote endpoints

Active packet inspection

Security

Automated provisioning

Rich feature set

50% lower TCO

Networking

Documents

© 2013 Avaya Inc. All rights reserved. 1. 2 Avaya UC Collaboration Solution A complete solution for midsize companies Mobility Video SecurityNetworking