- 1 -

Pot of Gold

- 2 -

Newspaper

- 3 -

Price tag

- 4 -

Money Tree

- 5 -

Merit Badges/Blue Ribbon

- 6 -

File Cabinets and Folders

- 7 -

Red Flag

- 8 -

WHAT IS A BROWN PAPER?

YOUR PARTICIPATION

Please add your• Yellow Highlights an opportunity to improve• Blue Questions, rebuttals to existing comments• Green Highlights a strength to be preserved

THANKS FOR YOUR HELP!

Brown Papers are used to illustrate process flows in a high - touch, low - tech way. By incorporating the views of a broad cross-section of employees who participateportunities, and highlight focus areas for improvement

- 9 -Expediting Inspection

Expedite (woman), Inspect (man)

- 10 -Rework

Man on Phone, Rework

- 11 -

Salesman

- 12 -

Checking Inventory

- 13 -

PC, Phone

- 14 -

Brown Paper Icon & Construction Engineers

- 15 -

Three headed, Lady at PC, two people looking at pc

- 16 -

Lady on phone, lady on phone

- 17 -

Man leaning over man's desk, Man at desk with 2 monitors

- 18 -

Man at desk on PC, man looking at calendar

- 19 -

Man on phone, 3 men in meeting

- 20 -

Man & woman talking, meeting icon

- 21 -

Diploma

- 22 -

Scales

- 23 -

Printers

- 24 -

Books

- 25 -

Flowchart

- 26 -

Office Support and Document ProductionOperations and Infrastructure Support

1. Replace the Sharp SF-8570 with a network addressable Canon or Xerox copies like a photo copier

2-sided, up to 11x17 Prints like a laser printer (IP address) $31,000 (Cannon/Xerox)

2. Put a laser color printer in the front office Marketing/Sales/ Legal/

Finance/ Executive $10,000 (HP8500DN)

3. Add a laser printer to the back office $3,750 (HP8100DN)

4. Add a LED Projection Camera to the Summit room, and fix the ceiling projection screen. $12,500 Electrical and Net

Connections needed

5. Add document preparation equipment to the copier room. Binding Machine/Comb Hole Punch Laminator Tab Cutter $2,500 (Chesapeake Office Catalog)

6. We will also add a portable demo/TCU for each industry/General Manager $11,000

7. Scanner $3,700 (Ricoh)

- 27 -

Server Applications/Users Est. Cost

File/Print Front Office $ 40,700 Executives Legal Finance Sales Marketing

File/Print Back Office $ 60,900 Development Operations

File/Print System Administration $ 48,300 All Operating Software Internal Config. Mngt.

MIS Internal MIS Applications $ 38,300 Sales Tracking (Place Holder) Solomon/Accounting Time Reports Help Desk

eOriginal™ Application/Web and $ 42,600eOriginal™ DB eOriginal™ system for Internal Use $151,100

Demo System Internal Use

MS-Exchange e-Mail $ 48,100 Fax Services

Intranet MS-IIS Server/Web Server $ 38,300 Web interface to MIS applications

Net Interface Interface to WAN and Internet $ 41,100 Firewall/Intruder Detection Dial-in/2 DSL lines

Hot Spare - not required if all servers have on-line recovery

TOTAL: $509,000

Server Applications/Users Est. Cost

File/Print Front Office $ 40,700 Executives Legal Finance Sales Marketing

File/Print Back Office $ 60,900 Development Operations

File/Print System Administration $ 48,300 All Operating Software Internal Config. Mngt.

MIS Internal MIS Applications $ 38,300 Sales Tracking (Place Holder) Solomon/Accounting Time Reports Help Desk

eOriginal™ Application/Web and $ 42,600eOriginal™ DB eOriginal™ system for Internal Use $151,100

Demo System Internal Use

MS-Exchange e-Mail $ 48,100 Fax Services

Intranet MS-IIS Server/Web Server $ 38,300 Web interface to MIS applications

Net Interface Interface to WAN and Internet $ 41,100 Firewall/Intruder Detection Dial-in/2 DSL lines

Hot Spare - not required if all servers have on-line recovery

TOTAL: $509,000

Servers and Their Intended Uses

We will also Require: Engineering/integration services Warranty Maintenance Agreements, with

on-site support

- 28 -

Servers for Pilot TCU

Server Applications/Users Est. Cost

Application eOriginal Server Application $ 42,600Web Server

Data Base Oracle Data Base $ 46,600(w/ capacity to store 5000 deals)

Application eOriginal Server Application $ 42,600Web Server

Data Base Oracle Data Base $ 46,100(w/ capacity to store 5000 deals)

Certified Print Certified print server $ 11,900

QMS Printer Produces all Certified Prints $ 6,500

Backup Central high capacity backup $ 18,000

Racks Safe container with power backup $ 19,800

TOTAL: $ 233,500

Server Applications/Users Est. Cost

Application eOriginal Server Application $ 42,600Web Server

Data Base Oracle Data Base $ 46,600(w/ capacity to store 5000 deals)

Application eOriginal Server Application $ 42,600Web Server

Data Base Oracle Data Base $ 46,100(w/ capacity to store 5000 deals)

Certified Print Certified print server $ 11,900

QMS Printer Produces all Certified Prints $ 6,500

Backup Central high capacity backup $ 18,000

Racks Safe container with power backup $ 19,800

TOTAL: $ 233,500

Candidate Vendors: Compaq/Inacom Data General Dell Coastal

Candidate Vendors: Compaq/Inacom Data General Dell Coastal

We will also Require: Engineering/integration services Warranty Maintenance Agreements, with

on-site support Line of credit with vendors

TCU Operations

- 29 -

We will Need Infrastructure Changes to Accommodate the Planned Growth

Total Staff, 8/1/99 20 + D2 Development + Marketing Staff + Others Total Office Capacity 53 + Mobil Sales Team

Problem Statement: H2 accommodate and support 53 people in the Camden Yards Offices, and a mobile sales team

Problem Statement: H2 accommodate and support 53 people in the Camden Yards Offices, and a mobile sales team

InfrastructureInfrastructure

Category:

Telephones $12,000Office Mobile

Network $46,000InternetDial-in

Work Stations $224,000Executive EngineerTest AdministrativeSales

Printers $51,000Copier/Printer/Mopier/Color PrinterBinding/Tab Cutter/Laminate

Server $520,000File/Print Front Office Mail

File/Print Development (D1/D2) Web ServerFinance/HR FirewallInfrastructure Admin Demo System eOriginal ApplicationeOriginal Data Base

Facilities $58,000 Waverly New Computer Room. 4 Offices Alarm

Service Contract $10,000Systems Integration $25,000Configuration Management $10,000

Operations and Infrastructure Support

$956,000

- 30 -

- 31 -

Bookshelf/Case

Findings Flags

- 33 -

Customer Interaction

- 34 -

Contract Infrastructure

eOriginal™

ContractInfrastructure

- 35 -

Customer Support

- 36 -

TCU Operations

- 37 -

Customer’s Internal Support

- 38 -

Customer Using The System

- 39 -

Audit

- 40 -

Server Racks

Internal Servers Pilot TCU DevelopmentServers

- 41 -

Office Equipment

Title

Subtitle

Location Date