A review on how SmartMenu stands against other restaurant applications in the market.

SmartMenu vs

Other Restaurant Apps

FlexibilityFunctionality

User ExperienceEase of use

Informative

Time-saving

critical variableswe take few parameters to form a basis for the comparison

Environment

Accountability

Other Apps

Multi-level filtering on SmartMenu like Cuisine, Course, Food Type, Occasion and Special minimize the need of scrolling through the whole list.

Selecting food on menu card can be a cakewalk with the use of filters. But apps have TAB based filters which do not allow multi-level filtering.

time-saving

Other Apps

Tags like Featured, Most Rated and Popular items minimize the need of waiter’s assistance to know detail like special dish or what is popular.

What if a customer wants to know about the most popular item or most rated item on the menu card ?

time-saving

Other Apps

Real-time alerts are sent out to the Chef and also to the Waiter on their mobile device when food is ordered and also when food is ready in the Kitchen.

Can a restaurant app inform waiter and chef as soon as an item is ordered on the table ?

time-saving

Other Apps

Waiter can be called by the customers at a mere tap of a button instead of looking everywhere else. The Notification app, a plugin running on waiter’s mobile devices receive these alerts.

Can a customer call the waiter without looking around and uttering a single word ?

responsive

Other Apps

Menu interface focuses and capitalizes on user’s experience of using conventional menu card layout and build on it.

An app’s interface is normally is mystery to new users. At least a user need some familiarity to get going.

responsive

Other Apps

Menu screen gives enough information about the item to the user like avg. cooking time, avg. servings, description, photos and video that they are able to navigate and select items on their own.

What all a customer can learn about items by looking at the menu card so much so that they don’t need any assistance from the waiter ?

informative

Other Apps

Menu screen shows customer ratings (food quality), order count (popularity), order total (expense) and pricing based on discount, taxes and happy hour timing for each item.

Informative

Can a customer know their expenses beforehand, happy hour pricing, customer’s ratings and how many times an item has been ordered ?

Other Apps

Multi-lingual menu card allows customers to view items and detail in their own language by changing language on the go.

ease of use

Can a restaurant app support 36 languages and translation on the go ?

Other Apps

Menu screen shows items only which are available at a given time e.g. dinner timing will show items available for dinner only.

ease of use

Can a restaurant app show only those items on the menu which are available in that hour of the day i.e. breakfast items only during breakfast timing ?

Other Apps

Feedback and ratings section allow customers to give their feedback on various parameters like food quality, ambiance, service quality, waiter etc.

functionality

Can a restaurant app allow customers to give feedback without asking ‘Where is the Manager’ ?

Other Apps

Customers can send customization request to the Chef / Kitchen by using request tags like adding extra cheese or toppings.

functionality

Can a restaurant app allow customer to send customization request for an item to the Chef directly without discussing with the waiter ?

Other Apps

App allows restaurant to customize user screens in terms of changing food and cuisine categories, sub-categories, tags, languages etc. The biggest one is being able to add any language and allowing one person to be in multiple roles e.g. a waiter can use the app as chef and cashier also.

flexibility

Can a restaurant add a new language, change category names and values, add a new category, disable / enable any dataset on the Admin section without any hassles ?

Other Apps

Real-time updates allow restaurant to make changes to items, staff, settings on the go, which reflect on the front end in the real-time.

flexibility

Can a restaurant change their menu card on the go ?

Other Apps

One app that can be used by restaurant staff which includes waiters, chefs and cashier as well as customers to collaborate in a real-time restaurant network which in-turn induces accountability and improves response time from the staff.

environment

Can same restaurant app be good for staff and customers both ?

Other Apps

App is available across various platforms native iOS, and Android and Widnows tablets. It opens up the possibility of using an array of devices as per suitability.

environment

Can a restaurant app work across various platforms / devices (iOS, Android, Windows) ?

Other Apps

App allows restaurant to generate reports to monitor Cook performance in terms of time taken to cook an item which induces accountability and help uphold service standards.

monitoring

Can a restaurant app have in-built time-tracking mechanism for time taken by chefs in the cooking of an item to evaluate their performance?

App allows restaurant to monitor status of ‘waiter call’ requests by customers and the time taken to serve the food once it is ready thereby inducing accountability, which in-turn help uphold service standards.

monitoring

Can a restaurant app have a in-built time-tracking mechanism to track time taken in servicing a Call Waiter request and serving food at the table when it is ready?

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