Doorstep Gadget Care

We are late even before we start….

Stressful travel…

Traffic jam…

Typical start of day…

04/14/2023 Coporate Presentation 3

Our Week(Monday to Saturday)

Start Early Working Hard

Late back

Working @ home

Nuclear Families

Working motherOld Parent living separately

Our ResponsibilitiesFamily

Gadgets Services

They help us cope up with our family, social life and professional life…

Imagine from tomorrow, you have to pick your newspaper from shopWill you still manage to read everyday ?

Our Supports

Imagine if these gadgets failed…

Our problems

Today’s Gadget Repair Experience

GAPHassles

Searching Traffic & parking Waiting time Repair delay Repeat Visit

PICKUP from your request Location

Unit Inspection

Share Audio/Video/Scan

1TRACK online/offline

Online Track request

Frequent Updates

3REPAIR from Company center

Only Authorized

In transit Insurance

2DELIVERY @ your request Location

Records online

Happy to Serve

4

Pickme Gadget Care Experience

The Gadgets Covered by Pickme

Mobile Phones

Laptop Camcorder Watches Data Cards Cameras MP3 Player

Across all brands

SEAMLESS PROCESS ENSURES SUPERIOR CUSTOMER EXPERIENCE

The Pickme Smart Link Process

Pick-up requestby client

PickMe representative visits client

Creation of JOB SheetInspection of Unit Scan/Collect Documents

Visit Authorized Service CenterRegister Call

Collect Work Order

Online status update

Collect Unit From Service CentreDeliver to customer

Job No. SMS to client

COMMUNICATION UPDATE #1

Work Order emailed

with online tracker details

COMMUNICATION UPDATE #2

Expected delivery

date emailed to customer

COMMUNICATIONUPDATE #3

BACKED BY QUALITY & ASSURANCE

QUALITYAuthorized Service Centres

EFFICIENCYOnline trackingSame day Pick-Up

ASSURANCEConfirmation CallStatus Updates

SAFETYIn-transit InsuranceSpecial gadget carrier bags

Widespread network support

Areas Served by Pickme

West North South EastMumbai Delhi NCR Bangalore Kolkata

Pune Chandigarh Chennai GuwahatiAhmedabad Ambala Hyderabad Bhubneshwar

Baroda Jaipur Cochin RanchiRajkot Kota Coimbatore PatnaSurat Lucknow Vijaywada Nasik Varanasi

Nagpur Agra Aurangabad Aligarh

Indore Bareilley Bhopal Allahabad

Meerut

Features

Eligibility

One Year Coverage

Unlimited Visits

Insurance Coverage

Job Tracking

Service history

SMART CARD SMART CARD +

Within 30day from product purchase

Any Age

Rs.149.99 Rs.199.99

PICKmE Plans for Customers

1 Year, Unlimited visits 1 Year, Unlimited visits

Customer

Coordinator

Request

Call Allocation

Call 09222224040Visit www.pickmeindia.com

Contact Center Appointment Confirmation

Same Day TAT - Entry level screening- Collect warranty docs- Job sheet preparation

2

PICKUP

Service Center Repair

PICKME Buddy

30min Response - Assuring PICKUP same day- Same day for the calls received before 4pm.

1

3 Drop at service center- Same day for the call picked before 4pm

Updates to Customer- Service center details- Expected date of delivery- Frequent update till

closure

Call Flow

A GREAT GADGET +

PICKME DOORSTEP GADGET CARE =

HAPPIER CUSTOMER

To discuss how we can add value to you do get in touch with us:Email: Mobile: +91 Website: www.

THANK YOU!!