The Future of Enterprise Software is Strategic UX

@chaione

Enterprise software is broken.

The lack of success stems from concentrating on delivering features rather than focusing on supporting humans in the context of their work.

70% of products that are eventually delivered are unsuccessful because users don’t adopt them. Click to Tweet

How can companies increase software success?

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Companies should adopt a new approach to software development

Our process involves gathering and validating requirements throughout the project lifecycle in the context of building a custom solution for a particular business.

Our process involves a core and multi-disciplinary team.

The core product delivery team includes

User Research Interaction Design Engineering

Once the team is assembled, the iterative process can begin.

The first step in our user-centered process is discovery research that extracts, delineates, and fine-tunes user, business, and technology needs.

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Once all data are gathered, the second step is ideation and design. User interface designs are visualized with sketches and rough wireframes.

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All design solutions are validated with users. Design is revised, and again tested with users until all major issues are addressed.

Once testing with a prototype reveals no severe issues, the project moves into development.

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During development, usability testing is conducted to ensure that tasks are easy to execute, and that the interface is easy and intuitive to use.

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Minor design changes are also made if user testing during development reveals additional requirements.

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Once development is completed, the team delivers the product. Product performance, such as user performance and satisfaction, as well as business KPIs can be measured.

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Why should you follow this process?

Increased efficiencyBenefits include:

Automated processesBenefits include:

Fewer errorsBenefits include:

Reduced reworkBenefits include:

Increased user satisfactionBenefits include:

Want to learn more about developing successful enterprise software?

Click below to download a copy of our complimentary eBook

Thank You