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MVP: WTF? Prototyping ‘beyond functional’ experiences

MVP: WTF? Prototyping 'beyond functional' experiences

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Page 1: MVP: WTF? Prototyping 'beyond functional' experiences

MVP: WTF?Prototyping ‘beyond functional’ experiences

Page 2: MVP: WTF? Prototyping 'beyond functional' experiences

I’m David StevensYou can find me at @ds_design

Hello!

Page 3: MVP: WTF? Prototyping 'beyond functional' experiences

What we’ll talk about

◉ What is an MVP?◉ When should you use one? ◉ When to be brave with MVPs◉ How to move from MVP to MTE◉ Design and test your own MTE

Page 4: MVP: WTF? Prototyping 'beyond functional' experiences

I’ll probably be teaching some of you how to suck eggs

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What is an MVP?

Page 6: MVP: WTF? Prototyping 'beyond functional' experiences

What is an MVP?

◉ Minimum Viable Product◉ Marketable Viable Product◉ Minimal Marketable Feature

(Which doesn't even make sense as it's not got the right initials)

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“…the smallest set of features required that provide value to the

customer*.”

*or product owner

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What is an MVP?

ViableMinimumCrap products no one wants to

use(e.g. www.stupidhackathon.com)

Products built by companies with lots of

money

Minimum + viable Good products for start-ups and smaller teams to build

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When do use an MVP model

◉ Commit & gather feedback quickly◉ Test/prove a business case◉ Attract early adopters

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But remember evolution doesn’t mean ‘more’

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Build value and build it early

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When MVPs go wrong

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Transition headlineLet’s start with the first set of slides

1

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Define the ‘end goal’Is what you’re launching going to help you reach

where you want to be?

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Which route to market?

Fremium Real money

Faster to market – estimate 3 months Slower to market – estimate 9-12 months

Cheaper, can be handled internally Expensive license fees plus external costs

Small revenue stream via in-app purchases Much bigger revenue stream

Easy / cheap to acquire customers Hard / Expensive to acquire customers

High Competition from small, innovative companies Low innovation from large competitors focused on different sector

Payments/accounts etc handled by platform Need to build own platform or integrate with third party

Multi-player will be easier since free play means can use bots if necessary

Multi-player will be very hard since it will require high liquidity of simultaneous players

Not our end goal End goal

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Bones of contention

Minimum does not mean ‘minimal’

Viable means reliable, usable and valuable - not just functional

Products are more than features - they’re experiences

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Elements of MVPs

Emotional design

Usable

Reliable

Functional

Not this

Credit: @jopas and Aaron Walter

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When your ‘MVP’ is just about functional and f*** all else

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MVPs should be a ‘slice’ of the full design spectrum

Emotional design

Usable

Reliable

Functional

Emotional design

Usable

Reliable

Functional

Not this

This!

Credit: @jopas and Aaron Walter

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"We are being very cautious as we need to get this absolutely right."Mark Mullen, CEO Atom Bank

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Bones of contentionMinimum Testable

Experience

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Why ‘Minimum Testable Experience’ (MTE)?

◉ Focuses on the end-to-end experience focused on our end-goal rather

than testing the feasibility of a piece of tech

◉ Encourages commitment to testing proposition and features properly

◉ Testing means we will naturally want to design a better experience

◉ Encourages us to develop hypotheses and more rigorous research plans

◉ Makes data capture more than just an afterthought

◉ Process encourages on-going evidence-based design

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Now it’s your turn!

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Split into 4 teams to prototype your own MTE

Not this

◉ Toast Bar - a foodie experience

○ 1 x savoury team

○ 1 x sweet team

◉ Sound bar - a musical emotion service

◉ Cleaning station - somewhere to spruce your devices

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Credit: @jopas and Aaron Walter

Emotional design

Usable

Reliable

Functional

What’s the minimum it needs to do? …………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….

What measures will you take to ensure the experience is consistent? …………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….……

How will customers know what is required of them? How do you ensure a slick experience?…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….

What problem are you solving for customers? How will you communicate this to them?…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….…………………….

MTE Worksheet

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Other considerations

◉ What is the ‘end goal’?

◉ How will you measure success? Are there specific success factors?

◉ What data do you need and how will you collect it?

◉ How will you ensure a robust test?

◉ How do your findings influence the next MTE iteration?

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Any questions ?

You can find me at

◉ @ds_design◉ [email protected]◉ www.davidrstevens.com

Thanks!

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Credits

Special thanks to all the people who made and released these awesome resources for free:

◉ Presentation template by SlidesCarnival◉ Photographs by Unsplash