68
1 I nspiratio n Peter Morville, Academic Library Directors Symposium 2014 A rchitecture The Future of Libr

Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

Embed Size (px)

DESCRIPTION

Peter Morville's keynote for the Academic Library Directors Symposium (2014).

Citation preview

Page 1: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

1

Inspiration

Peter Morville, Academic Library Directors Symposium 2014

ArchitectureT h e Fu t u r e o f L i b r a r i e s

Page 2: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

2

Page 3: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

3

Page 4: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

4

Page 5: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

5

Page 6: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

6“I say we fight for and maintain our very long-term and hard-won

connection to books and what they represent.” Joseph Janes

Page 7: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

7

The structural design of shared information environments.

The organization, labeling, search, and navigation systems in websites and intranets.

Page 8: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

8

#dtdt

Page 9: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

“Where architects use forms and spaces to design

environments for inhabitation, information architects

use nodes and links to create environments for

understanding.”

Jorge Arango, Architectures (2011)

Page 10: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

10The Library of Congress

“To further the progress of knowledge and creativity.”.

Page 11: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

FragmentationFragmentation into multiple sites, domains, and identities is clearly a major problem. Users don’t know which site to visit for which purpose.

Findability Users can’t find what they need from the home page, but most users don’t come through the front door. They enter via a web search or a deep link, and are confused by what they find. Even worse, most never use the Library, because its resources aren’t easily findable.

Page 12: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

12

1. One Library

2. Core Areas

3. Network Intelligence

Web Strategy

Page 13: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

13

Interfaces• Portal• Search• Object• Set• Page

Caveats• Visual Design• Starting Point

Wireframes

Page 14: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

14

Page 15: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

15Source: Search Patterns (2010)

Search is a Complex, Adaptive System

Page 16: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

16

Page 17: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

17

Web Governance Board

Page 18: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

18

Page 19: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

19

Page 20: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

20

Page 21: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

21

Page 22: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

22Technology + Pedagogy

Page 23: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

23

“When I was playing baseball, most of the time I wasn’t playing full-scale, four bases, nine innings. I was playing a perfectly suitable junior version of the game...But when I was studying those shards of math and history, I wasn’t playing a junior version of anything. It was like batting practice without knowing the whole game. Why would anyone want to do that?”

Page 24: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

24

Page 25: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

25

The MOOCs must first compete with nonconsumption by meeting demand outside the schools (e.g., developing countries, home-schooling) and then within (e.g., letting students take courses not offered by their district). Later, this self-paced, student-centered model may gain sufficient momentum to become the dominant paradigm.

Page 26: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

26

The Architecture of a Class

Page 27: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

27

Page 28: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

28

Regardless of all the time and effort libraries put into providing a variety of research tools and resources on their websites, the literature suggests that students still prefer to start their research using Google or some other form of search engine.

It is clear that there is an overwhelming preference for easy to use, familiar search tools that transcend education level, discipline of study, and student demographics.

Discovery Layers and the Distance StudentJessica Mussell (2012)

Page 29: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

29

Strengths• Fast, easy, familiar• Cross-disciplinary searching• Links to citing and related articles

Page 30: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

30

Weaknesses• No “advanced search” functionality• Limited, inaccurate metadata• Inconsistent coverage across disciplines• No transparency (coverage, algorithms, usage, monetization)

• Not customizable or interoperable

Page 31: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

Information Literacy

31

Employers claimed that college hires rarely conducted the thorough research required of them in the workplace.

At worst, some college hires solved problems with a lightning quick Google search, a scan of the first couple of pages of results, and a linear answer finding approach.

“I had a new graduate hire who only searched for papers on Google. I said, you’re missing things, you need to use PubMed, and he responded, ‘Well, I did this quick search, and that’s what I got.’ But that’s not good enough.”

Project Information Literacy: Learning Curve by Alison J. Head (2012)

Page 32: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

32Key Strategic Insights for Libraries, Publishers, and Societies by Roger C. Schonfeld (2010)

Faculty rate importance of library roles

“The academic library is increasingly being disintermediated from the

discovery process, risking irrelevance in one of its core functional areas.”

Page 33: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

33

Page 34: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

34

Federated“Bento

Box”NCSU

StanfordDartmouth

VirginiaColumbia

Page 35: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

35

Aggregated“Faceted”

CornellDuke

McGillNorthwesternU. Washington

Page 36: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

36Face

ted

Nav

igat

ion

Page 37: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

37Ada

ptiv

e Fa

cets

Page 38: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

38

Gross and Sheridan conducted a usability study that examined how Summon (“web-scale discovery”) was used for common library search tasks.

Summon was positioned as the primary search box on the library’s home page for the study.

They found that the single search box was employed for 80% of the assigned tasks.

How Users Search the Library from a Single Search BoxLown, Sierra, Boyer (2013)

Page 39: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

39

Use of full-text online content dramatically increased in the year following implementation.

Librarians found they could focus instruction less on choosing a database or catalog and more on refining a search, research as an iterative process, and other high level search skills.

The Impact of Serial Solutions’ Summon on Information Literacy InstructionStephanie Buck and Margaret Mellinger (2011)

Page 40: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

40

Page 41: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

41

63% didn’t use any Internet resources, other than the Guide, to complete their assignment.Embedding LibGuides into Course Management SystemsStephanie Brown (2012)

Embeddable Search Widget

Page 42: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

42

Page 43: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

43

Inquiry Learning

Page 44: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

44

Information LiteracyThe ability the find,evaluate, create,

organize,and use information

from myriad sources and

media.

Page 45: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

45

Page 46: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

46

Page 47: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

47

“70 percent of humans experience severe back pain…and in the U.S. this results in tens of thousands of surgeries each year.”

“There’s a secret about MRIs and back pain: the most common problems physicians see on MRI and attribute to back pain – herniated, ruptured, and bulging discs – are seen almost as commonly on MRIs of healthy people without back pain.”

Page 48: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

48

Why is Medicine a Mess?

• Our minds/bodies are complex.• Patients want a quick fix.• Doctors hate saying: “I don’t

know.”• The AMA is an advocacy group.• Relentless and insidious

advertising.• Industry-funded research.• $2.7 trillion per year.

Page 49: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

49

“There are a thousand hacking at the branches of evil to one who is striking at the root.” Henry David Thoreau

“Our government is corrupt. Not corrupt in any criminal sense. But corrupt in a perfectly legal sense: special interests bend the levers of power to benefit them at the expense of the rest of us.”

Page 50: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

50The relationship between information and culture

Page 51: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

51

“It is now my suggestion that many people may not want information, and that they will avoid using a system precisely because it gives them information…If you have information, you must first read it…You must then try to understand it…Understanding the information may show that your work was wrong, or may show that your work was needless…Thus not having and not using information can often lead to less trouble and pain than having and using it.”

Calvin Mooers (1959)

The limits of information

Page 52: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

52“We shape our buildings. Thereafter, they shape us.”

Page 53: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

53The order of food influences choice by as much as 25 percent.

Page 54: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

54

Page 55: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

55

Some habits have the power to start a chain reaction.“Success doesn’t depend on getting every single thing right, but instead relies on identifying a few key priorities and fashioning them into powerful levers.”

Page 56: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

56

“Willpower is the single mostimportant keystone habit

forindividual success.”

Page 57: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

57

Paul O’Neil as CEO of Alcoa

“I want to talk to you about worker safety…I intend to make

Alcoa the safest company in America. I intend to go for zero injuries.”“We killed this man. It’s my

failure of leadership. I caused his death. And it’s the failure of all of you in the chain of command.”

Page 58: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

58“A culture of

generosity.”Josie Parker, Ann Arbor District Library

Page 59: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

59

Page 60: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

60

“A library, like a national park, teaches us that we all benefit when our most valuable treasures are held in

common.”Peter Morville, Inspiration Architecture

Page 61: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

61

KeystoneA central stone at the summit

of an arch locking the whole together.

Page 62: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

62Polar bears are a keystone species in the Arctic ecosystem.

Page 63: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

The library is a keystone of culture.

Page 64: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

64

“A library outranks any other one thing a community can do to benefit its people. It is a never failing spring in the desert.”

Andrew Carnegie (1889)

Page 65: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

65“Too many people think that we don’t need libraries when

we have the Internet.” John Palfrey, DPLA (2012)

Page 66: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

66

“Libraries have a mandate to intervene in community life.”

Lee Rainie

Page 67: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

67

The library is an act of inspiration architecture.

Page 68: Inspiration Architecture: The Future of Libraries (Academic Library Directors Symposium)

68IA Therefore I Am Inspiration Architecture by Peter Morville

“When we try to pick out anything by itself, we find it hitched to everything else in the universe.” John Muir