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Mark Uraine
I’m an interdisciplinary designer dedicated to making the web more accessible and human friendly by facilitating the transfer of information through design.
I work at Automattic contributing to the open source project, WordPress.
We’re upset at all the questions about things we’ve already tried.
We’re super excited that the client seems to be interested in
our work.
Scientific Method
1.Formulate a question
2.Hypothesis
3.Prediction
4.Testing
5.Analysis
Designing in the Open
1.Design Thinking
2.Propose a solution
3.Prepare metrics
4.Prototype
5.Feedback & results
“Let me work and get back to you”We design and experiment with our process in secret.
“Check out these wireframes”We might share specific steps when we feel good about them.
“Let’s build it together, right now”We sit down with the client and share our process while formulating ideas and iterating.
1
2
3
Community involvementDiversity of ideas. User insight.
Early feedbackEarly feedback means quicker iterations. Help spotting mistakes.
Less pressureNo BIG REVEAL relieves stress. A confidence in launch.
Become a leaderSharing your process and work allows others to learn from you.
AccountabilityAccountability isn’t just to the user or the business.
UncomfortableIt’s difficult to share your unfinished work.
Early feedbackLots of public feedback, much of which may not be helpful.
People stealing ideas (myth)“Ideas are a dime a dozen. People who implement them are priceless.”
TimeWhen everything is in the open, there’s a lot to sift through.
Be inclusiveMake sure you’re aware of who’s involved in your project.
Be accessibleMake sure your designs are accessible to everyone.
Design in stepsMake sure your steps are apparent, purposeful, and accessible.
Encourage feedbackReach out to everyone for feedback.
Recognize othersGive props to others who have contributed to the process.
Focus on benefitsShare the benefits of designing in the open with them.
Speak their languageMap their goals with the benefits. Sharing process can present them as a “thought leader” in their field.
Ease their nervesLet them know you won’t be sharing any legally sensitive material or proprietary information.
https://make.wordpress.org/chat/
https://core.trac.wordpress.org/
https://github.com/WordPress/WordPress
Design
Development
Documentation Testing
Marketing
Accessibility
SupportTranslations
Community
Organizing
Training
Get involved
Embrace your fear.
Be kind.
Share your knowledge.
Encourage others.
Be constructive.
Recognize the efforts of others.
Have fun.
ResourcesDesigning in the Open by Brad Frost http://bradfrost.com/blog/post/designing-in-the-open/
Designing in the Open by Sean Martell https://www.slideshare.net/AllThingsOpen/designing-in-the-open
FontsOpen Sans Condensed Source Code Pro