Design Thinking / Learning

Design Thinking Learning

@peterkrooger #seiders #learning

What You Will LearnA little about me

My concept of Design Thinking

Core skills to be a successful “creative”

How to apply Design Thinking and skills to Instructional Design

About MeFrom Minnesota (United States)

Moved to Sydney about a Year Ago

Never formally studied design

Started Out in Project Management

Quit my Job and started “doing” UX




Started Out in Project Management





Started out in Project Management


“You Can’t Draw”-Some Random Art Teacher

“You Can’t Draw”-pretty much everyone I know

“You Can’t Play Basketball”

-Some Random Coach

“You Aren’t A Designer!”-Some Random Person

“You Aren’t A Designer!”-My Wife

Design Thinking BasicsDesign Thinking is a methodology used to solve complex problems and find desirable solution for clients.

A Brief Look Back

A Brief Look Back

A Brief Look Back

What Happened?We continue to solve problems and be creative. While the tools have simply continued to improve. Making it even faster for creative minded people to tell their own story.

The Tools of Modern Design


TEMPLATES!


CURIOUSITY!


EMPATHY!

Design Thinking Basics“Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.”— Steve Jobs

The Goal of Design ThinkingAs a product development company it is a way to make products useful and enjoyable for our customers.

Design Thinking Process

Design Thinking Pillars

Profitability

Viability

ViabilityBusiness TeamProduct Owners

Business AnalystsAccount ManagersProject Managers



Feasibility



FeasibilityDevelopers

Scrum MastersEngineers





Desirability





DesirabilityUX DesignersUI Designers

Graphic ArtistsArt Directors

Creative Directors

Viability“I want to make money”

Feasibility“I want to make it the easiest way possible”

Desirability“I am going to make it really

cool…. I hope!”

Viability

FeasibilityDesirability

Desirability

Viability

Feasibility

Desirability

Viability

Feasibility

Skills Needed to Be A Successful Design

Thinker

Creative Skills Needed For UX / UI RolesWork end to end in the design process

Be able to Communicate ideas through sketching and workshops

Able to conduct research and understand Google Analytics

Use photoshop, illustrator, omnigraffle, axure, UXpin and Microsoft Office

Create wireframes, prototypes and beautiful final designs

Know HTML, CSS, Javascript and C++.

They Are Asking You To Be A F*cking Unicorn

And If You Are Not a Unicorn What About All These Skills?Work end to end in the design process

Be able to Communicate ideas through sketching and workshops

Able to conduct research and understand Google Analytics

Use photoshop, illustrator, omnigraffle, axure, UXpin and Microsoft Office

Create wireframes, prototypes and beautiful final designs


Creative “Soft” Skills NeededBe Accountable

Communicate Through Design

Be Curious

Be Flexible

Be Detail Oriented




Be Curious

Be Flexible

Be Detail Oriented

Have Empathy




Be Curious

Be Flexible

Be Detail Oriented

Have Empathy

Don’t Hate Our Developers



Be Curious

Be Flexible

Be Detail Oriented

Have Empathy

Don’t Hate Our Developers... Please...



Be Curious

Be Flexible

Be Detail Oriented

Have Empathy

Don’t Hate Our Developers... Please...

“Great but how does this apply to me?”

-All of you in the audience

How Can You Hire for Design Thinking?

Viability“Is the position

beneficial for the candidate or employee?”

Feasibility“Is the position something that is attainable for the

candidate”

Desirability“Is this position something that

someone would want?”

ViableDo they have 100% of the creative soft skills?


● Flexible, Accountable, Empathetic etc.


● Flexible, Accountable, Empathetic etc.

Are we giving the candidate a way to grow?

FeasibleDo they have 50-75% of the creative skills?

FeasibleDo they have 50-75% of the creative skills?

● Wireframe, Design, Communicate

Desirable Is this a place people want to work?


● Creatives love to collaborate


● Creatives love to collaborate● Creatives love to be heard


● Creatives love to collaborate● Creatives love to be heard● Creatives love to learn new things

How L&D Can use Design Thinking

Design Thinking Basics“Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.”— Steve Jobs

Avoid Common Pitfalls Be weary of content overload

● People can only typically remember up to 5 things

Know your audience and how they learn best

● 2014 study on education found○ 50% of students preferred kinaesthetic learners○ 40% of students prefered visual learners○ Only 10% preferred auditory learners

If You Can’t Avoid PitfallsUse bullet points

Be brief

Set expectations, then deliver on those expectations

Use imagery where possible

Allow for questions

The Take Aways

Design Is How It Works!-Steve Jobs

Figure out the why and the How before you Figure

Out the WHAT!

Use The Tools of Modern Design: TEMPLATES,

Curiosity and Empathy!

Have Creatives Soft Skills!

Desirability

Viability

Feasibility

Because It’s Hard to be A F*cking Unicorn Alone

Thank You!

Questions?