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Growth Hacking Tools and how UpOut leverages qualitative data to drive quantitative testing

10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

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Page 1: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Growth Hacking Tools and how UpOut leverages qualitative data to drive quantitative testing

Page 2: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

hello!I AMSam

HOCEO at UpOut

Xoogler (Android, YouTube, Mobile)

Ex-Intel You can find me at:

@sammho

Page 3: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

“Growth Hacking

“A marketing technique initially employed in tech startups that

uses creativity, social metrics and analytical thinking as well as tools

to sell products and gain exposure.”

Page 4: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

The golden rules of growth

Scalable

Repeatable

Predictable

Page 5: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

10 Key toolsGreat tools you should know about for growth hacking

Page 6: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

1.BalsamiqCreate mockups

easily

Page 7: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

2. UnbounceCreate landing pages

easily

Page 8: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

3. SegmentIntegrate tools with

ease

Page 9: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

4. CrazyEggSee where your visitors

hover/click

Page 10: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

5. EASY a/b testing

Page 11: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

6. QualarooAnalytics tells you

WHAT, Qualaroo tells you WHY

Page 12: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

7. Hellobar.comEASY WIDGETS

Page 13: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

8. MailchimpEASY marketing

automation

Page 14: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

8.5 Email Marketing AutomationSetup automated drip campaigns with Mailchimp:1.Send (automated) text only personal

email (i.e. from [email protected]) and actually talk to your first customers to sign them up

2.Upsell Drip campaign - Fibonacci sequence

3.Onboarding Email Sequence

Page 15: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

9. Snip.lyLeverage 3rd party

content

Page 16: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

10. UpWorkEASY freelancers

Page 17: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

BONUS: Mass PlannerSocial Media Automation

Page 18: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

10 Growth Hacking Tools Summary1. Balsamiq - Create mockups2. Unbounce - Create Landing Pages3. Segment - Integrate tools with ease4. Crazy Egg - Visitor Heat Map5. Optimizely - Easy a/b testing6. Qualaroo - Web Surveys7. Hellobar - Easy marketing widgets8. Mailchimp - email marketing automation9. Snip.ly - advertise on 3rd party content10.UpWork - hire freelancers

Always be testing, Concierge MVP, Questions??

Page 19: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

The $9 $0 Marketing StackAnalytics◎ Segment (free for 100,000 events/mo) Single hub to collect,

translate & route your customer data◎ Google Analytics (free as in beer)◎ Mixpanel (free for 25,000 events/mo; 200,000 events with badge)

A/B Testing◎ Optimizely (free for 50,000 uniques/mo)

Marketing Automation◎ Mailchimp (Free up to 2,000 subscribers)◎ Hellobar (free) for pop-up lead capture on the blog or sales site◎ Perfect Audience (free to signup; CPM billing) for retargeting

Page 20: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

1. Case StudiesHow UpOut leverages qualitative data to drive quantitative measurement

Page 21: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

A few tools we use at UpOut

Page 22: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

TrelloEasy to brainstorm

and manage experiments

Page 23: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Experiment ProcessQualitative and

Quantitative

Page 24: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

1. Transition headlineLet’s start with the first set of slides

Page 25: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Landing Page Experiments SIMPLE TESTS ->

+15.8%

Page 26: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Payment PageSimple question

Page 27: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Analyze Responses

CREDIT CARD

FREE TRIAL

Page 28: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

WHY DO YOU NEED MY CREDIT CARD?Why do you need my credit card for a free trial?We ask for your credit card to allow your membership to continue after your free trial, should you choose not to cancel. This also allows us to reduce fraud and prevent multiple free trials for one person. This helps us deliver better service for all the honest customers.

Remember that we won't bill you anything during your free trial and that you can cancel at any moment before your trial ends.

Source: Crazy Egg optimIzation

Page 29: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Optimizely test

Add credit card text

"Free 1 month trial"

Page 30: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

1 month trial text? 21% INCREASE.

Page 31: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Case Study - Upselling tickets?Using Zendesk, Qualaroo and Optimizely

Page 32: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Customer Feedback -> Survey -> Experiment

Page 33: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Let’s review some concepts

Gather FeedbackTalk to your customers.

Surveys MVPUse

to "build" a new minimum viable product feature

Fail fast, fail oftenSave engineering

for successes

Page 34: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Landing Page Button Colors20% INCREASE.

Blue button performs 20 % better

Page 35: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

Bonus Tools 1. Streak - Email CRM, templates, open/click

notifications2. Boomerang - Send later, return to inbox later3. Vero - Email Marketing Automation4. Bit.ly - Link tracking, headline testing5. Rapportive - Lookup profiles automatically in

email6. CharlieApp - Like Rapportive, but sends email

summary7. Rebump - Automatic email bumping8. Email Hunter - type in company, get email

addresses9. Voila Norbert - first + last + domain -> email

address10.Assistant.to - Schedule appointments in Gmail

Page 36: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

thanks!ANY

QUESTIONS?

You can find me at:@sammho

http://linkedin.com/in/samho

Page 37: 10 Growth hacking tools and leveraging qualitative data to drive quantitative experiments

CreditsSpecial thanks to all the people who made and released these awesome resources for free:◎ Presentation template by SlidesCarnival◎ Photographs by Unsplash &

Death to the Stock Photo (license)◎ Dark wood background by The pattern library