Customer Service Seminar
Charrie Rose Dulay
Magic Appliance Center

House Rules

Objectives

• To refresh participants with the basic understanding of the different sets of knowledge and skills about customer service.
• To provide participants with a foundation that will guide them in deciding what is good for their customers.
• To equip the participants with added knowledge which they can use in business outside of MAC when the opportunity presents itself.
• To learn from each other.