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culture is everything culture when a brief lesson from

When Culture Is Everything - A Brief Lesson from Zappos

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Zappos had been a perfect role model of a company which really really concerned about the their company's culture. That's why I titled this presentation, "When Culture Is Everything". Hopefully the presentation can inspired all of you.

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Page 1: When Culture Is Everything - A Brief Lesson from Zappos

culture is everything culturewhena brief lesson from

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a little preview

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7 Factsyou should know about

1

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01#

50.000 shoes types1000 brands>>

One of the WORLD’s largest shoe and apparel online store

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02#

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03#

Revenue $ 1 BILLION>

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04#

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05#

is part of its core valuesWierdnesslittle

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06#

Published uncensored culture book

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07#

CEO

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family music video

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the

mission2

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the

10 core values

3

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core value #01

Deliver WOW through service

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core value #02

Embrace and Drive Change

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core value #03

Create Fun and a Little Weirdness

Zappos Bald and Blue Day

Zappos Tutu Tuesday

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core value #03Decorating Meeting Room Contest

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core value #04

Be Adventurous,Creative

and Open Minded

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Zappos Product Video

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core value #05

Pursue Growth and Learning

Zappos Library

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core value #06

Build Open and Honest Relationship with Communication

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core value #07

Build a Positive Team and Family Spirit

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core value #08

Do Morewith Less

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core value #09

Be Passionate and Determined

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core value #10

Be Humble

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10 core values

1. Deliver WOW Through Service

2.Embrace and Drive Change

3. Create Fun and A Little Weirdness

4. Be Adventurous, Creative, and Open-Minded

5.Pursue Growth and Learning

6. Build Open and Honest Relationships With Communication

7.Build a Positive Team and Family Spirit

8.Do More With Less

9. Be Passionate and Determined

10.Be Humble

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fruits103

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fruits #01

+ $1.2 billion

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fruits #02

Rank #06the 100 Best

Companies to work for

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fruits #03

Repeat customers of its purchase sales

75%

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fruits #04

new customers came from WOM

43%

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fruits #05

Employee Turnover Rate 8.32%

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fruits #06over 2 million followers (and still growing)

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fruits #07

Sell training about its culture, even give a free tour around the company

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fruits #08

Number #1 New York Times Best Seller (27 weeks consecutively)

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fruits #09

Start a delivering happiness movement

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fruits #10

people around the world !Inspire

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fruits #10Tyler Williams Cover Letter

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credits

Creative by

@bobiehui

This presentation is mainly inspired by:#1 Tony Hsieh’s book, “Delivering Happiness”#2 Joseph Michelli’s book, “The Zappos Experience”

FontsKavalerNoteworthy

ImagesFrom various sources(sorry, I forgot to note all the links)