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Unlocking Organisational Performance

What ReallyMakes Change Work

3

In the Future, What Will

Competitive Advantage Be Based On…..?

HUMAN PERFORMANCE

Directly or indirectly everything your organisations does is down to the performance and ability of your people

……Unlocking The Hidden Human

Horse Power

of Organisational Performance

“Getting people to change – one by one –is the only way to change organisations.

After all, every change is personal”.

J.P. Garnier, former CEO and Chairman GlaxoSmithKline

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‘Behind The Eye’ ChangeEnabling Mind-set Transformation

‘In Front of The Eye’ ChangeFacilitating change ‘outside – in’

The Level of Change Required - A Distinction

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‘What creates a

resourcefulness and

openness to change in

an individual?’

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A: What we call ‘Quality of Mind’….

…..and is biggest single variable on our behaviour in any moment.

It is happening to all of us, all the time.

What is Quality of Mind?

Clarity

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Typical Signs of Quality of Mind

Guarded and reactive Open and proactive

Problem identifying / solving Opportunity seeking

Personally invested Organisationally purposefully

Struggle to keep motivated, feel ‘battered’

Accesses innate resilience

Working near burn out levels Ability to prioritise, and pace

Creates from known – needs to fit with their experience

Willing to create from unknown –possibility

Needs external pressures / incentive Navigate by internal meaning & desire

Narrow minded, resists input & challenge

Open minded, curious about possibility

Low Quality of Mind

High Quality of Mind

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Q. What do organisations

normally focus on to increase

Quality of Mind ?

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What Do Organisations Normally Focus On To Increase Of Quality Of Mind?

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What Determines Our Performance - A New Paradigm

Traditional Levers The visible factors

My personality, beliefs and

filters

My Skills, Competencies

& Knowledge

My BehavioursThe

Fou

nd

ation

s Of B

eh

aviou

r ?

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Traditional Levers The visible factors

My personality, beliefs and

filters

My Skills, Competencies

& Knowledge

My BehavioursThe

Fou

nd

ation

s Of B

eh

aviou

r

My understanding on what

creates my Quality of Mind

My ‘Quality of Mind’ in the

moment

Expanded View Quality of Mind as the basis for change

What Determines Our Performance - A New Paradigm

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Based on Principles….

That once understood, enable you to work with them

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Based on Understanding …

That enables and stimulates someone’s insight and realisation about how we, as humans, create our own mental well-being and resourcefulness, which in turns creates huge shifts in behaviour and performance.

What if……we had been mislead by a very convincing illusion about what determines our wellbeing and resourcefulness.....

“The major problems in the world are the result of the difference between how nature works and the way people think " Gregory Bateson

“No problem can be solved from the same level of consciousness that created it.” Einstein

An Understanding …

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Your perceptual reality is being generated by your thinking in the moment. In your waking experience of reality, your mind continuously creates and perceives the world simultaneously... …So well that you don't feel your brain doing the creating.

So What Is This ‘NEW’ Understanding…….

Based on some psycho spiritual truths about the human condition - Number 1:

Our feelings come from our thinking – 100%

Creating +

Perceiving External Data

Stimulus

Feelings

Circumstances

Circumstances

Circumstances

CircumstancesFeelings

Feelings

Feelings

THOUGHTS

THOUGHTS

OUR THINKING

THOUGHTS

THOUGHTS

INSIDE OUTSIDE

High

Quality

of Mind

Low quality

mind: our feelings

coming from

distortion of our

thinking

Closed Loop

Based on some psycho spiritual truths about the human condition - Number 2:

New thought – resourcefulness - is available to us in any moment.

When we recognise that this capacity is ever present, we also see that the possibility to solve any problem is never more than one thought away.

So What Is This ‘NEW’ Understanding…….

Based on some psycho spiritual truths about the human condition - Number 3:

We naturally and innately self regulate – it is a self correcting system

When we recognise that capacity is ever present, we don’t need to use worry/fear/stress as a motivator or reminder to act

Trusting to let ourselves get out the way

So What Is This ‘NEW’ Understanding…….

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Implications Of an ‘Understanding Based’ Shift

• Because it is insight based - Once you truly get it, you can’t ‘unget it’, you can only just carry getting more of it….. Whereas tools, models and techniques are contextual, learned and dependent on the individual’s ability to apply them

• Because it is true - based on principles it doesn’t only work in certain circumstances or situations, or only on some people

• Because it is a behind the eye shift in realisation - changes are wholesale and holistic; it will start to change a culture, automatically and effortlessly

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The Understanding - In A Nutshell

• Where Quality of Mind comes from - our thoughts …

• The only thing that can make our Quality of Mind go up and down is thought -not an experience, not results, not outcomes, not conversations with your boss…

• New thoughts, and resourcefulness are always available, we just don’t always do the right things to access them…..

• That the nature of system is self correcting

• The worse thing that can happen to you is a thought, so when that thought passes….. there is always wellbeing there just a single thought away.

ACKNOWLEDGEMENTS: THIS UNDERSTANDING IS BASED ON THE WORK OF SYDNEY BANKS AND ‘THE THREE PRINCIPLES’

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• It is a key determinate of acceptance to change and organisational performance.

• It is often invisible. Therefore over looked or…

• …It is thought to be ‘fixed’ or limited in certain types of people or contexts

• It is hugely pervasive, so has a wide benefit footprint

• Enables competitive advantage – as people as can ‘outperform’ their skill level, experience & expertise

‘Quality of Mind’ for Organisational Change

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• Explicitly: through ‘Quality of Mind’ programmes and workshops. Enabling individual to have realizations and understanding.

• Implicitly: through how we facilitate change ; whether that be individuals, or programme teams. This enables them to higher quality dialogue and gain emergent meaning

How Do We Work With Quality of Mind for organisational Change ?

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We share the principles to leadership groups to stimulate an inquiry that enables people to understand, experience, reflect and deepen their own realisations about what they know to be true about the human psychology

This is not about sharing information, tools, and models. It is shift in perception.

Quality of Mind Training Programmes

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One on One individual coaching is often the most effective and quickest way to enable realisation. Using a blend of immersion coaching, reflection and follow up sessions.

The result is transformative - it is shift in perception.

Quality of Mind Transformative Coaching

Unlocking What Really Makes Change Work

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