WEB CONFERENCING WEB MEETING WEBINAR

NISHA JHUNJHUNWALA

WEB CONFERENCING

Web conferencing refers to a service that allows conferencing events to be shared with remote locations. Most vendors also provide either a recorded copy of an event, or a means for a subscriber to record an event. The service allows information to be shared simultaneously, across geographically dispersed locations in nearly real-time. Applications for web conferencing include meetings, training events, lectures, or short presentations from any computer. A participant can be either an individual person or a group.In general, system requirements depend on the vendor. The service is made possible by Internet technologies, particularly on IP/TCP connections.

WEB CONFERENSING

If you are an online tutor looking to use a web-conferencing program to teach, look for features that are absolutely essential for conducting your internet classes.

Consider Your Needs Narrow Down and Focus on The Features You

Need Run Trail Test of Your Preferred Web-

Conferencing Tool Decide on a Program that Both You and Your

Students Can Use Familiarize Yourself with The Web-Conferencing

Program Features Before You Teach

WEB MEETING

The growth of the Internet and the technology explosion has totally transformed the way we do business, ushering in countless options for sales, marketing, and customer relations. We have the alternative now of holding web meetings, where people do not have to be physically present at a particular location; and discussions can take place with anyone in any part of the world. It is a given that whether they are being held virtually or in-person, meetings are still meetings, and come with a code web meeting etiquette. This is not just for the sake of professional protocol, but also in the interests of productivity and public relations.

WEB MEETING

· Types of Web Meetings • Webinars (Web Seminars) • Small group meetings or training sessions • Multi-day class • Large scale presentations • International presentations or training • 1 on 1 sessions – Development session –

WEB MEETING

· Advantages • No travel necessary. • Saves on travel costs and time. • People can attend who would not be able to otherwise. • Meetings can be held which might be impossible otherwise. • Can be easier to schedule. • Can accommodate a wide range of geographic locations.

· Disadvantages • Different from a live classroom. • Can be challenging to keep people engaged. • Presenter cannot see audience. Has to rely on verbal clues. • Both presenters and attendees have to get used to the technology. • Have to make adjustments to how you present and how you attend.

WEB MEETING

1st Step The first thing to know about proper web meeting

etiquette is that as participants are not at the same physical location, a round of introductions is necessary for everyone to know each other and feel connected. This helps to involve all parties attending the web meeting. This is a necessary element which should take place before the actual web meeting begins. In a larger web meeting with multiple participants, especially if there is no video element, speakers should also reinforce their identity before speaking each time.

For example, saying “this is Bob again, I agree with Jill’s point . . .” will help to avoid confusion.

WEB MEETING

Starting the Web Meeting The web meeting should be started about 15

minutes early, with a slide presentation confirming the details of the meeting. This could include the requisite audio information, meeting agenda, time, and protocols for joining and participating. The introductory stage is critical in web meeting etiquette because it also helps those who are unfamiliar with web meetings to get a feel of the interface and interactive elements of a virtual meeting.

WEB MEETING

Staying Focused Part of the problem with a web meeting is that since

there is no physical proximity, there is a tendency to behave as if no one’s around. One may go about checking mail, answering phone calls, fiddling with papers or whatever it is that distracts attention. This is something which can severely affect the tone of a meeting, besides hampering effective communication. It is therefore imperative that all other priorities are put on hold like in a traditional meeting, and there are no distractions. It is vital to stay focused and concentrate on the issues at hand and also to respect the other participants by being attentive and responsive.

WEB MEETING

Remember to be Courteous As in conventional meetings, courtesy goes a

long way in making the experience of a web meeting pleasurable and productive. Proper web meeting etiquette dictates that there should be no monopolizing of the conversation, interruptions or irrelevant remarks. These are very basic rules, but nevertheless important. It is necessary to mute cell phones and speakerphones and also to close chat windows, during the web meeting.

WEB MEETING

Eye Contact and Listening If using a webcam, maintaining eye contact during

the web meeting is a crucial aspect of proper web meeting etiquette and effective communication. It enables the involvement of participants and helps in making the meeting more interactive and interesting.

Listening is an elementary aspect of any meeting, but more so in a web meeting where the participants are not physically present. The success of the web meeting would depend on the active involvement and interest of all the players and listening with attention and respect is an indispensable component.

WEB MEETING

Meeting Agenda In web meetings, it is crucial to have a planned agenda and

to ensure that it is followed carefully. There has to be a good facilitator who can work towards the inclusion of different people, and also to keep the web meeting on track. He/she should ensure that all participants are actively involved in the proceedings and engaged in the discussion, while keeping the meeting objectives in mind.

While conducting a web meeting, many of the same rules of etiquette apply as would in a face-to-face meeting. Additional web meeting etiquette rules will also apply out of necessity, such as prefacing a comment by identifying oneself. Some web meeting etiquette rules are also based on technical necessity—such as looking into the webcam, or shutting down other programs on your computer screen. 

WEBINAR

· What Is a Webinar? A webinar is conference, meeting, or

presentation conducted on the Internet Related terms include:

Web conference Online meeting Web-based meeting Net meeting Virtual meeting Webcast

WEBINAR

· Why Use a Webinar? Participate from anywhere (home, work,

internationally, etc.) Travel is not required Collaborative and interactive Live in real time Secure access Professional Few or many participants Web-based software with small local

downloads

WEBINAR

· Common Webinar Features Present PowerPoint slides Annotations Screen / desktop / application sharing Whiteboard Text chat Break-out sessions File transfer Open hyperlinks on participant computers Track attendance Audio / VOIP using the computer / phone Polls and surveys Live video Record the session

WEBINAR

Possible Webinar Uses Training Meetings Presentations Collaboration Marketing Information sessions

WEBINAR

· Some Webinar Programs WebEx GoTo Webinar / GoTo Meeting Live Meeting Elluminate Secure Meeting

WEBINAR

How Do I Choose a Webinar System?

Analyze organizational needs Who needs to do what by when?

Design the plan Vendor options (users, contracts,

options) How much $ will it cost vs. how much

we want to spend

WEBINAR

Develop and Implement the webinar project

Evaluate the impact of webinars vs. traditional meeting and presentation methods

WEBINAR

Notification

Outlook Distribution Lists Yahoo Groups Google Groups RSS Feeds

Collaboration Google Docs PBWiki WikiSpaces flickr

WEBEX

All WebEx applications are built on the MediaTone platform and supported by the WebEx MediaTone Network (originally called the WebEx interactive network), a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, WebEx's Chief Network Architect,and Zaid Ali Sr, Network Architect, to be one of the first platforms on the internet

WEBEX

WebEx Application Suite The firm provides a suite of applications designed for business processes such as sales, support, training and marketing processes:

WebEx Meeting Center - recreates face-to-face meetings with real-time data, application-, voice- and video-sharing capabilities.

WebEx Sales Center - features automatic attention notification to alert sales professionals when they are losing a prospect’s attention, branded prospect portals providing a secure location to share information, and real-time sales analytics and reporting.

WebEx Training Center provides facilities for trainers, including breakout-session support and learner testing, tracking and reporting. In 2010 an on-demand LMS module was added , a component of the overall E-learning Suite

WebEx Support Center - allows support agents to identify, resolve and track customer issues within a secure, online support session

WEBEX

WebEx Event Center - intended for web seminars and events; WebEx Event Center includes automated lead-scoring, email-invitation management and an event-producer dashboard

WebEx LiveStream - intended for large events (100 - 200,000 attendees) that require onsite production, TV-quality video, voice, and powerpoint.

WebEx Consulting Services - expert teams can provide education, content, and delivery related to building online sales teams, universities, marketing programs, etc.

WebEx WebOffice - an on-demand collaboration suite designed for small businesses, with a document manager, group calendar, database manager, task manager and other collaborative business tools.

MeetMeNow and PCNow MeetMeNow - a lightweight web meeting application for individuals,

allowing them to conduct unlimited instant meetings with up to 15 attendees. Does not include custom-branded site.

PCNow - allowing users to securely access remote computers by using a mobile phone or web browser.

EMS

Electronic meeting systems need to be distinguished on the one hand from classic groupware, on the other from web conferencing systems. In reality, there is some overlap between minor features of products of the named categories.

Web conferencing systems and electronic meeting systems complement each other in the online meeting or workshop: EMS extends the web conferencing system by providing interactive tools for producing and documenting group results. On the other hand, web conferencing systems complement EMS with the screen sharing and voice conferencing functionality required in synchronous online meetings and not present in EMS. The results of an EMS-based meeting exist as database content. They can be exported to file or printed. Formatting and available file formats differ substantially between EMS

PRESENTATION TRANSCRIPT

Presentation Transcript How to Use WebEx Video Conferencing: How to Use WebEx Video Conferencing Go to http://fdu.webex.com/meet/domcelen: Go to http://fdu.webex.com/meet/domcelen Step 1: Enter your first name and last initial Enter your email

address Meeting password is always class code in lower caps

Step 2: WebEx wants to install a browser applet if you do not

already have one installed. It is very quick and it works with all browsers and works with Apple computers as well

 

PRESENTATION TRANSCRIPT

Step 3: WebEx uses voice over IP, we speak and listen

over the computer You must select yes otherwise… we will not hear you and you won’t hear anything

Step 4: This next series of steps fine tunes your

microphone & speaker Step 5: WebEx automatically detects your speaker and

microphone setup It is preferable to use earphones vs. your computer speaker.

PRESENTATION TRANSCRIPT

Step 6: Click the small arrow to hear a recording to adjust

the slider for volume levels Step 7: Here you adjust your microphone level Click the red

button and speak Click the small arrow to hear yourself You can adjust the slider bar accordingly

Step 8: Select either option, depending on what you are

using Note – it is preferable to use head phones Step 9: These are default settings. Leave them as is and

click “next”

PRESENTATION TRANSCRIPT

Sltep 10: Your are done, so click “finish” Sltep 11: When you get this screen, click un-mute You automatically are

taken to the next screen Sltep 12: Note: Very important. Some computers will require that you

hold the “CTRL” button when speaking and then let go when done speaking. If your computer requires this, you will see the graphic image above, displayed on the lower right hand corner of your computer screen The right hand side of your screen will portray this. You will see me on the top Each participant name appears along with a camera icon and a microphone icon If your microphone is red, that means it is muted. You will need to click the microphone to un-mute. Clicking again mutes the microphone

http://www.webex.com/

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