We 2012 workshop hr strategies

P R E S E N T A T I O N

Three Dimensions of Leadership Capacity

2

LeadershipCulture

OrganizationalPractices

LeaderBehaviours

Three Dimensions of

LeadershipCapacity

How you need tothink about

LeadershipCapacity

© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)

Three Dimensions of

LeadershipCapacity

Three Dimensions ofLeadershipCapacity

Welcome to:

HR Strategies: People as the Foundation forYour Company’s Growth

Panelists: •Alex Rodov, Managing Partner, QA Consultants/Test Factory•Bill Greenhalgh, Chief Executive Officer, HRPA

Moderator: Jill Birch, Principal & National Capability Lead, Leadership Solutions, Knightsbridge Human Capital


3

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


QA Consultants is the largest software testing company in

North America, in business since 1994

Based in Toronto, Canada

Over 300 employees, to hire another 130 people in 12 months

Clients include many Fortune 500 companies in every vertical

Client retention over 95%

Employee retention over 90%


4

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


Key Growth Challenges

Finding, hiring and retaining qualified

employees

Developing a management team

Heavy investment into training

Generation Y challenges

Leadership succession planning


5

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


Leadership capacity is a critical business issue and a new organizational capability


8

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


LeaderBehaviours

LeadershipCulture


LeadershipCapacity




9

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


• Human Resources Professional Association• Third largest HR association in world

– Membership 20,000, in 9000 companies with 2.7 million employees

– Regulator of human resources in Ontario • Designation, 300+ education programs• Second largest HR annual conference• Research, lobbying, magazine


10

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


TWO REPORTSWhat do CEO’s want in HR?http://www.hrpa.ca/Documents/HRPA_KB_CEO_Perspective_Research_Highlight.pdf

CanadaWorks 2025The Lost decade, Unsustainable Prosperity or the Northern Tiger?Scenarios and strategies for the Future of Work in Canada

http://www.hrpa.ca/ on April 4 2012


11

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


CEO FEEDBACK ON HR• Do well

– Downsizing support, employee communications, change management– Discipline process, performance management, compensation, reward

and recognition– Critical role at the bargaining table– Talent management and succession planning

• Could do better– Greater business acumen– Closer to front-lines– Articulate business issues, map what’s coming up, foresight– Less on legislative compliance and punitive results of non-compliance – Adjust approach between “hard or soft”– Be more vocal “HR simply matters more than ever, companies

without it are doomed to competitive defeat”


12

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


OUTLOOK


13

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


• Technology– “Free” communications, storage, processing– Internet is a disruptive, fragmenting force– Supply chains shorten, customers, suppliers, know each other better– Mobile + Apps + Instant dominate

• Demographics– 15-59 ~ jobs Oct ‘08-Jan ‘12 DOWN 54k– 60+, same time jobs UP 292k– Senior’s 25% of population in 20 years

• Globalization– SMEs 99% of companies, 50% of employment– World growth continues, just in different places– 20% of economy US dependent, low growth– Health, retail, energy growth, manufacturing down

We can’t predict, we have to invent

Technology, demographics, globalization will drive our future


14

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


•Talent will be the big issue•Comp lower ~ hire for retention (passion, values)•Older workers ~ experience, flexibility, priorities

•Need advisor you can trust•Trends, foresight ~ “what business are we in”•Tell us the truth we sometimes don’t want to hear

•Diversity as a competitive advantage•Embrace the internet

•Capitalise on social media•Product and employment brand

•The CEO as a leader, not a manager


15

LeadershipCulture


LeaderBehaviours

Three Dimensions of

LeadershipCapacity


LeadershipCapacity


Three Dimensions of

LeadershipCapacity


Let’s start a conversation About your human capital requirements for the future

Business

We 2012 workshop hr strategies