VMware Enterprise Manager s ICZ

© 2011 VMware Inc. All rights reserved

VMware Enterprise Management

Filip Meluzín, Enterprise Account Manager, ICZ

Oldřich Havlina, ICT Consultant, ICZ

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Agenda

A New Era in IT Management Drives New Opportunity

VMware Management Portfolio

vCenter Operations Standard (VCOps)

vCenter Configuration Management (VCM)

vCenter Application Discovery Manager (ADM)

VCM demo

ADM demo

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Agenda






VCM demo

ADM demo

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A New Era in IT Management

IT Service

Management

Cloud is an inflection point that will transform the

delivery and management of IT services

Systems

Management

Mainframe Distributed Computing

Web Cloud

Job

Scheduling

Management.next

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Cloud Requires a New Approach to Automation and

Management

Traditional IT

Management

Cloud

Management

• Applications managed at the

individual device, usually the

desktop, with limited data

portability

• User access to applications

and data managed across

multiple devices ensuring

availability anytime,

anywhere

• Ad-hoc, manual approaches

to building, testing, releasing

complex applications based

on monolithic architectures

• Applications developed and

released on consistent,

standardized, fully

automated application

platforms

• Static, traditional

infrastructures with low levels

of virtualization resulting in

complex, often manual

management processes

• Highly virtualized

infrastructures (>80%) with

embedded management

resulting in high availability

and greater agility

Services and assets tied

together in complex, brittle,

vertical stacks that are hard

to change and manage

Service components are

abstracted and sourced from

dynamic resource pools with

horizontal layers loosely bound

into services Business agility

suffers

IT able to keep up with the

speed of the business

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Virtualization & Cloud Management: VMware Solution Areas

Infrastructure & Operations Management

Application Management

End-User Computing Management

End User Computing

IT Business

Management

Public/Private/Hybrid Cloud

Virtualized Infrastructure

Availability &

Performance

Capacity Compliance &

Security

Configuration

Discovery &

Mapping

Application

Performance

vApp

Packaging

Business

Continuity

Administration Deployment

Provisioning

Updating

Asset

Management

Request

Fulfillment

Chargeback

Service Desk

• VMware Cloud Director

• vSphere

Cloud Applications

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Agenda






VCM demo

ADM demo

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VMware Management Product Portfolio

Including

physical

management

Private Cloud Self-Service

Solution Bundle: IaaS

Automated Operations

vCenter Operations: Performance,

Capacity, Configuration

Security & Compliance

vShield + VCM: Operational and

Regulatory Compliance

IT Service Management

Incident, problem, change, config

Application Management

App Release + Performance

1.

2.

3.

4.

5. Starting 2010

1. vCenter Server

2. Heartbeat

3. Site Recovery Mgr

4. Capacity IQ

5. Chargeback

6. AppSpeed

7. Hyperic

8. Lab Mgr

Added in 2010

9. vCloud Director

10. vShield Family

11. Configuration Mgr

12. Application Discovery Mgr

13. Service Mgr

14. Request Mgr

15. vCenter Operations

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vCenter Products – Ionix Acquisition

Product Functionality

vCenter Configuration Manager

(vCenter Application Stack Manager included)

Compliance – configure, detect & remediate

Provision – build, manage, optimize & deploy

vCenter Application Discovery Manager Agentless discovery, distributed collection &

aggregation, fingerprinting & mapping, analysis &

tracking

VMware Service Manager ITIL compatibility, incident, problem & change

management

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Agenda






VCM demo

ADM demo

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vCenter Operations Enterprise – Stand Alone

Performance Management

Workload • CPU

• Storage I/O

• Network I/O

• Memory

Health • Abnormalities against normal behavior

Capacity • CPU

• Storage I/O

• Network I/O

• Memory

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Agenda






VCM demo

ADM demo

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vCenter Configuration Manager Overview

Drive IT Compliance to lower risk

• Ensure compliance with various industry and

regulatory standards on a continuous basis

• Quickly remediate problems

Mitigate outages through approved change

processes

• Detailed understanding and tracking of changes

• Control change by following your Closed Loop

Change Mgmt Process

Harden your environment and reduce

potential threats and breaches

Compliance Through Unified Patching and

Provisioning

• Provision Linux, Windows and ESX images

• Assess and Patch Windows, UNIX, MAC, etc

Control your virtual infrastructure

• Fight VM Sprawl & Decommissioning Issues

• Improved Virtual Troubleshooting

• Single Pane of Glass

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Policy Driven Configuration Management

Provision IT Approved OS Images

• Chose Approved OS from Image Library

• Provision via PXE-Boot

Provision IT Approved Software Packages

• Create software packages based on

business needs

• Push packages to server based on role

Patch to Mitigate Known Vulnerabilities

• Pull down patch bulletins for the OS

vendors

• Assess server for vulnerabilities

• Deploy patches

Provision SW

Provision OS

Patch

Across physical, virtual and heterogeneous servers.

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Virtualization Hardening Guidelines

FISMA HIPAA

NERC/

FERC

ISO

27002

CIS Benchmarks

PCI DSS

GLBA

SOX

NIST

DISA

Policy Driven Configuration Management

Assign Compliance Policies to VM

• Leverage out of the box templates

• Build Custom templates based on your

IT Standards

Continuously assess configurations

• Remediate non compliant configurations

Continuously assess patch levels

• Deploy patches as needed

Continuously Improve

• Measure your compliance posture over

time

Capture Changes

Assess Report

Remediate

Based on your standards, vendor best practices and regulatory mandates.

PCI

CIS

VMware

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VCM Business Benefits – Summary

Compliance and Remediation to

Lower Risk

Manage and Control Virtualization

Change Management to Mitigate Outages

Harden Environment to Reduce Threats

and Breaches

Provisioning & Patching inline with

Compliance to Eliminate

Vulnerabilities

“Operational Efficiency & Tool Consolidation”

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Customer Success: Compliance

“In our 2,400 server (P&V) environment we went from a patch

state of 65% to over 95% in a fraction of the anticipated time.”

“90% reduction in the amount of time it took us to assess,

deliver and verify patches in our environment.”

Patch

Management

“Audit preparation now takes ¼ of the time.” Auditing

“Able to meet PCI continuous compliance and save 1,600 man

hours per year.”

“We met our compliance goals in 90% less time than we

estimated.”

Compliance

18 Confidential

Agenda






VCM demo

ADM demo

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vCenter Application Discovery Manager

Passively discover your application

infrastructure • Infrastructure

• Application components

• Host & application usage

• Connections & Dependencies

Actively collect configuration detail • Agent-less polling

• Deep hardware, OS

• Installed software and application services

• Configuration details

Analyze configuration items &

dependencies • Business groups

• N-Tier applications

• Reports

• P-P, P-V,V-V dependencies

Primary customer use cases

Plan and implement Data Center Consolidations,

Moves, Virtualization roll-out, Business Continuity

Key part of any change management and

configuration & compliance management initiatives

On-going discovery and audit of Data Center

Application Infrastructure

ESX server

Virtual to Virtual Dependencies

ESX to VC Dependencies

Virtualized On Relationship

Physical to Virtual

Dependencies

VMs

Discover instances of DBs, Application

servers, etc

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Why ADM?

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Turning Data into Information

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Answering the Challenge with VMware vCenter ADM

• How do my business services overlay the IT infrastructure?

• What servers encompass a critical business application?

• How do my business applications interact with each other?

• How do I gain visibility into my business applications prior to a disaster recovery project?

• How do I ensure I don’t break anything when I migrate or consolidate?

Data Center Unknowns

Servers

?

Applications

Network VMs

Storage

Understanding through vADM

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Agenda






VCM demo

ADM demo

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Control Changes with Closed Loop Change Management

VCM

ADM

Service Desk

(e.g. VSM)

1) Collect Data

2) Check Compliance

3) Enforce and

Create Job

Job

4) Open an RFC

RFC

5) Start Change

Workflow

6) Understand

Impacts Impact

Analysis

Compliance

Issue

Approve

Job

7) Job Approved

8) Run Job and

Verify Change

9) Update RFC