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IBM Among the Upper Quadrant Leaders for Energy Management Software

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Page 1: Verdantix green quadrant_energy_management_software_2013

Verdantix Ltd © 2007-2013. Reproduction Prohibited.

GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE (GLOBAL) JANUARY 2013

Page 2: Verdantix green quadrant_energy_management_software_2013

Verdantix Ltd © 2007-2013. Reproduction Prohibited. 2

January 2013

EXECUTIVE SUMMARY

This report provides a detailed comparison of 14 enterprise energy management software

applications to help corporate buyers save time, reduce costs and mitigate risks when selecting

products and suppliers. Based on the proprietary Verdantix Green Quadrant methodology, the

analysis combines benchmark data from 14 live product demonstrations, responses to a 134 point

questionnaire and interviews with an independent panel of 15 customers across 13 industries

who have bought, or are planning to buy, energy management software. The study finds that

customers’ requirements are continuing to increase in complexity and five suppliers currently

lead the enterprise energy management software market. When selecting an application, buyers

should focus on the value delivered by the software and supporting energy services. Successful

implementations usually occur when suppliers design software for a specific energy domain,

such as data centres, grocery retail or commercial offices, with the facilities owned by the

customer.

© 2013 Verdantix Ltd. All Rights Reserved. Verdantix, Green Quadrant, Total Portfolio and Critical Moments are trademarks of Verdantix Ltd. All other trademarks are the property of their respective companies. Verdantix clients may make one attributed copy of each figure or paragraph contained herein. Additional reproduction is strictly prohibited.

GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE (GLOBAL)

Licensed Content

TABLE OF CONTENTS

THE STATE OF THE ENERGY MANAGEMENT SOFTWARE MARKET

Software Continues To Drive The Uptake Of Enterprise Energy Management

BUYERS INCREASE SPENDING FOR APPS THAT OPTIMIZE ENERGY PERFORMANCE

Energy Decision-Makers Have To Manage Energy Costs And Increased Volumes Of Energy

Data

Buyers Scale Up Investments In Energy Management Software

Requirements Increase As Buyers Move From Measuring To Managing Energy

Buyers Are Still Searching For Higher Levels Of Sophistication In Data Analytics

Suppliers Must Demonstrate Scale, Integration And Domain Expertise To Win Buyer

Confidence

Buyers Prefer Suppliers With In-House Energy Expertise For Software Implementation

GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Green Quadrant® Methodology

Evaluated Suppliers: Selection Criteria

Evaluation Criteria For Energy Management Software

CA Technologies, IBM and Schneider Electric Set The Bar High For Energy Management

Software

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TABLE OF FIGURES

Five Suppliers Emerge As Serious Contenders

Six Suppliers Offer Targeted Energy Domain Expertise

USER REQUIREMENTS SHOULD DRIVE SOFTWARE PURCHASE DECISIONS

Figure 1. Three Phases Of Energy Management Software Market Development

Figure 2. Ranking Of Business Drivers For Purchasing Energy Management Software

Figure 3. Priority Energy Management Initiatives Over The Next Two Years

Figure 4. Annual Change In Spend On Energy Management Software By 2015

Figure 5. Functionality Requirements For Energy Management Software

Figure 6. Important Attributes Of Energy Management Software Suppliers

Figure 7. Preferences For Different Types Of Software Suppliers

Figure 8. Preferences For Different Types Of Implementation Services Providers

Figure 9. List Of The Suppliers And Software Assessed

Figure 10-1. Capabilities Criteria For Energy Management Software Suppliers

Figure 10-2. Capabilities Criteria For Energy Management Software Suppliers

Figure 11. Momentum Criteria For Energy Management Software Suppliers

Figure 12. Green Quadrant® Energy Management Software

Figure 13-1. Capability Scores For 14 Energy Management Software Suppliers

Figure 13-2. Capability Scores For 14 Energy Management Software Suppliers

Figure 14. Momentum Scores For 14 Energy Management Software Suppliers

© 2013 Verdantix Ltd. All Rights Reserved. Verdantix, Green Quadrant, Total Portfolio and Critical Moments are trademarks of Verdantix Ltd. All other trademarks are the property of their respective companies. Verdantix clients may make one attributed copy of each figure or paragraph contained herein. Additional reproduction is strictly prohibited.

ORGANIZATIONS MENTIONED

1E, 4tell, ABB, Accenture, AkzoNobel, Alstom, Asda, AspenTech, Atos, Avaya, Building Automation

Solutions, Bloomberg, BuildingIQ, C3, CA Technologies, Calico Energy, Capgemini, Carbon

Disclosure Project, CarbonSystems, Cenovus Energy, CH2M HILL, Cisco, City of Des Moines,

CloudApps, Coles, Colliers International, Cooper Industries, Costco, CRedit360, Dell, Deloitte,

Deutsche Telekom, Dow Chemical, Eaton, eBay, Ecova, Elster EnergyICT, Emerson, Enablon,

Energenz, Energy Advantage, Energy And Technical Services, Energy Metering Technology, Energy

Quote JHA, Energy Solutions Group, EnergyCAP, EnergyPrint, EnerNOC, EnTech USB, Enviance,

ENXSuite, ERM, eSight Energy, ESS, Faronics, Fellon-McCord, FirstCarbon Solutions, GameStop, GE,

GridPoint, Hara, Hasbro, Honeywell, HP, Husky Energy, IBM, ICF International, ICIS, Iconics, IHS,

Infor, Infosys, InStep Software, Interval Data Systems, IMServ, Johnson Controls, Jones Lang LaSalle,

JouleX, Locus Technologies, Logica, M&C Energy Group, Matrix, Microsoft, MicroStrategy, Noesis

Energy, Novar, Noveda Technologies, Optima Energy Management, Optimal Energy Solutions,

Oracle, Orange, OSIsoft, Pace Global, PE International, Phoenix Energy Technologies, Powerit

Solutions, ProcessMAP, Pulse Energy, QAS, Raritan, Retroficiency, Rockwell Automation, RSMeans,

Sacramento Municipal Utility District, Safeway, Sainsbury's, SAP, SAS, Scanenergi, Schneider Electric,

SCIenergy, SEDAC Energy Management, Sentilla, Serious Energy, Siemens, sMeasure, Spectra

Energy, Stark, StratITsphere, Summit Energy, Sustainable Real Estate Solutions, Swisscom, Target,

TEAM, Tesco, Trendpoint, Tridium, TRIRIGA, URS Corporation, US Air Force, US Bank, US

Department of Defense, US General Services Administration, Utilyx, Valero, Verco, Verdiem, Verisae,

Verismic, Vizelia, Vodafone, Walmart, Wipro EcoEnergy

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Many large firms have launched a strategic energy management programme to better manage

growing energy costs, mitigate security of supply risks and benefit from the potential of

decentralized electricity generation as well as renewable energy technologies. A more

strategic approach to energy management means elevating policies and investments to the

level of the CEO and CFO. Coordinating this programme requires enterprise-wide data held

in a single system of record that permits timely analysis and reporting. Buyers in this market

face a diverse range of software suppliers spanning enterprise software providers, equipment

and controls firms, energy consultants and services firms. To help buyers save time and

money in the software selection process, as well as reduce risk in purchase decisions,

Verdantix conducted an independent, fact-based analysis of the 14 enterprise energy

management software suppliers with the strongest claims to support global deployments.

THE STATE OF THE ENERGY MANAGEMENT SOFTWARE MARKET

This report helps senior executives and decision-makers across all industries to select a

software provider to help them manage their firm’s energy supply, consumption and cost

from the facility to the enterprise level. These roles include Chief Sustainability Officers,

CFOs, Directors of Energy and Facilities and Heads of Procurement. Key questions include:

Which software applications are available in the market today to help achieve my

firm’s energy-related business objectives?

Which energy management software applications are best suited to my firm’s facility

portfolio?

Which suppliers lead the market for enterprise energy management software?

What criteria should I use to shortlist suppliers of enterprise energy management

software?

To answer these questions, Verdantix interviewed an independent customer panel composed

of 15 current or potential users of enterprise energy management software, representing firms

with combined revenues of $340 billion. For the software application analysis, we interviewed

14 suppliers, conducted 14 live product demonstrations, and collected comprehensive product

and company data on 134 criteria via a questionnaire. The resulting analysis is based on the

proprietary Verdantix Green Quadrant methodology designed to provide an evidence-based,

objective assessment of suppliers providing comparable products or services.

Software Continues To Drive The Uptake Of Enterprise Energy Management

The enterprise energy management software market follows the typical trajectory of all new

categories of enterprise software: growth, consolidation and maturity. The market’s

development can be characterized as follows (see Figure 1):

Proliferation of tactical energy management software from the 1990s. For many years

energy software deployments focused on a single site or a single energy domain as

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Source: Verdantix

energy management was devolved to the plant manager or building manager. In each

industry, suppliers such as EnTech USB and Optimal Energy Solutions offered

applications for monitoring and targeting, and data management. These applications

were offered with client/server architectures that could scale up to users at a single site,

but were not designed for enterprise deployment. The value proposition for the

software was tied to data collection, processing and back-office bill validation services.

Many suppliers were not software specialists.

Arrival of enterprise-scale apps responding to strategic energy management. As firms

started to move towards multi-site implementations, a new software category emerged.

The key elements of enterprise scalability include software-as-a-service (SaaS)

architecture or web-based access, flexible organizational hierarchy designs and open

application programme interfaces (APIs). These applications allow users to drill down

from a corporate-wide view of energy information into specific geographies, business

1990-2007 2008-2014 2015-2020

Number of Suppliers

Rapid growth of site level applications

Arrival of enterprise-scale applications

Consolidated market combined with niche

solutions

Software Domain Focus

Energy domain specific One to two energy

domains Energy systems

Services None Offered through partner

network Full in-house energy services capabilities

Buying Role Site manager Head of energy, head of

facilities or head of property

Corporate executive

Purchase Drivers Data aggregation and

consolidation Cost reduction and energy

efficiency

Project, portfolio and strategic risk management

Deployment Scale Site, plant, national Business unit, international

Enterprise

CU

ST

OM

ER

SU

PP

LIE

R

Figure 1. Three Phases Of Energy Management Software Market Development

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

lines or asset categories. In 2008 and 2009, 40 energy management software apps were

launched into the global market (see Verdantix Buyers’ Guide To Energy Management

Software). Entrants such as C3 and Hara now aim value propositions at CFOs and line-of-

business managers, as well as facilities and operation managers. The focus for the software

is on large-scale energy efficiency savings, enhanced security of supply over the next 10

years, and a more accurate data set for energy consumption and GHG reporting and

reductions.

Maturing market through acquisition. Diverse suppliers, spanning energy services

providers, equipment and controls suppliers and ICT providers, are acquiring specialist

expertise to enhance their technology capabilities, broaden energy domain focus and gain

market share before a global shakeout begins. During 2011 market consolidation began

with IBM acquiring TRIRIGA, Schneider Electric acquiring Summit Energy, Infor acquiring

ENXSuite and Siemens acquiring Pace Global (see Verdantix Software Acquisitions Provide

Boost To Energy Services). Enterprise energy management software is evolving to serve as

the integration platform for end-point energy devices, monitoring and control systems and

external content feeds such as utility bills and energy price data.

Expansion into platform-based energy services. Energy management will continue its

migration from a tactical to strategic approach as firms raise governance to a global level,

make decisions centrally, gain greater control over energy management processes and

invest in on-site generation. The scale and complexity will shift from individual energy

domains – data centres or retail stores for example – to integrated energy systems (see

Verdantix The Future Of Energy Management). Firms will lack the in-house teams with an

appropriate set of skills to manage the energy system, so they will turn to suppliers to

provide end-to-end energy management. Enterprise energy management software will

evolve to serve as a platform for energy integration, energy intelligence and energy

services. Leading suppliers will integrate software and services to become a platform-based

energy services provider that can cater for a firm’s end-to-end energy requirements, from

energy procurement and on-site generation to private smart grid and demand-side

management.

BUYERS INCREASE SPENDING FOR APPS THAT OPTIMIZE ENERGY

PERFORMANCE

Long-standing suppliers and new entrants are now developing capabilities to respond to firms’

ever-growing requirements to manage, report and optimize their energy performance. To drill

down into purchase preferences and functionality requirements for energy management

software, Verdantix interviewed an independent panel of budget holders in 15 global firms with

over $1 billion in revenue. The firms were located in Africa, Canada, Mexico, Netherlands, the UK

and the US, and represented 13 industries: automotive, banking, business services, chemicals,

food and beverage, industrial engineering, media, personal and household, pharma and medical,

public sector, retail, technology and telecommunications. Within these firms we spoke with

decision-makers in roles such as Global Head of Sustainability, Director of Sustainable

Operations and Director for Energy and Carbon Programmes.

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Energy Decision-Makers Have To Manage Energy Costs And Increased

Volumes Of Energy Data

Verdantix asked respondents in the customer panel to characterize their firms’ energy

programmes to better understand the drivers for enterprise energy management software

investment. We heard that senior managers responsible for energy management decision-

making:

Implement energy management software today. Twelve members of the 15-strong

customer panel have already purchased software to manage energy consumption.

Verdantix analysis heard that only seven of these deployments cover more than 100 sites

and more than one energy domain, with three firms having deployed energy

management software across more than 8,000 sites. The three respondents that have not

implemented energy management software are still using spreadsheets to monitor

energy consumption.

"We have now implemented energy management software within our office and retail sites in

North America. The ROI that has been achieved exceeded expectations and we are now looking to

implement the solution across our sites in Europe and China." (Personal and household firm)

Identify cost savings as the number one purchase driver. Ten of the 15 panellists

indicated that the ability to identify cost savings topped the list of reasons to purchase

energy management software (see Figure 2). Six firms consider the ability to set and

“What are the business drivers for purchasing energy management software?”

Cost savings

Energy targets

Financial data tracking

Carbon management

Reporting

Increased visibility

Environmental impact

Project analysis

Data normalization

Regulatory compliance

Data consolidation

Time savings

Source: Verdantix N=15

Figure 2. Ranking Of Business Drivers For Purchasing Energy Management Software

7%

7%

13%

13%

13%

20%

20%

27%

27%

33%

40%

67%

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

track energy targets to be a significant driver, while five firms mentioned financial data

tracking as a considerable driver.

“Financial benefits are the main driving force for us at the moment; we want to do the right thing

but we need a favourable return on our investments. We need to verify claimed savings by

ensuring we have metering data from before and after changes are made to form a true picture of

the economic impact.” (Chemicals firm)

Prioritize energy efficient equipment and energy data analysis. Seven of the members

of the customer panel listed increased energy data analytics and upgrading inefficient

legacy equipment in their top three energy management initiatives for the next two

years (see Figure 3). Verdantix research shows that 28% of firms’ energy management

spend in 2012 will be on equipment (see Verdantix Energy Leaders Survey 2012:

Budgets and Priorities). In December 2011 the US Department of Defense awarded

Johnson Controls a $34 million energy services performance contract that will cover the

installation of wind and solar photovoltaic systems, LED lighting, energy management

control systems and other energy conservation equipment over 16 years (see Verdantix

US Department Of Defense Deploys Energy Management At Scale).

“We are looking to upgrade a lot of our legacy equipment within our manufacturing facilities.

We have identified the ‘big spenders’ and are now replacing these with new energy efficient

versions. We replaced a legacy oven with a purpose built version that uses 50% less gas; we are

also looking at installing CHP.” (Industrial engineering firm)

“What are your firm's top energy management initiatives over the next two years?”

Equipment replacement

Data analysis

Building controls

On-site renewable energy

Smart meters

Strategic planning

Software implementation

Employee behaviour change

Carbon and energy reporting

Energy consuming asset maintenance

Supply chain

Source: Verdantix N=15

Figure 3. Priority Energy Management Initiatives Over The Next Two Years

7%

7%

13%

13%

20%

20%

20%

27%

33%

47%

47%

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Buyers Scale Up Investments In Energy Management Software

Potential cost savings achieved through improvements in energy management drive firms to

invest in software. To analyse purchasing trends, Verdantix asked the customer panel to

describe its spending on energy management software. Verdantix heard that:

Software price tags vary significantly. When asked how much their firm has spent on

energy management software over the past three years, responses from the customer

panel ranged from $50,000 to over $5 million. Firms that have already implemented

energy management software attribute the majority of spending to licensing and hosting

fees that are proportional to the scale of the deployment. Firms in the early stages of

deployment attribute the greatest proportion of costs to software implementation and

consulting services.

“We had significant upfront costs during implementation. Going forward we now only have

licensing fees to pay.” (Telecommunications firm)

Most firms will increase spend on energy management software over the next three

years. Two thirds of respondents expect spend on energy management software to

increase on an annual basis through to 2015, with a fifth saying it will increase by more

than 25% (see Figure 4). Respondents expecting spend to increase are about to

implement a new solution or are in the process of rolling-out a solution across more of

their facilities. Only 13% of customer panel respondents expect spend on energy

“How much do you expect your firm's year-on-year spend on energy management software to change over the next three years?”

Source: Verdantix N=15

Increase by more than 25%

Increase up to 25%

Stay the same

Decrease up to 25%

Decrease by more than 25%

Figure 4. Annual Change In Spend On Energy Management Software By 2015

20%

47%

20%

13%

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

management software to decrease. Firms that expect spend to decrease are those that have

just finished implementing a new solution and have no plans in place to increase

functionality or scope during the next three years. Firms already in a multi-year contract

with an energy management software provider expect spend to stay the same as annual

licensing fees account for the majority of their spend.

“We feel as if we have finally turned the corner, with key senior executives beginning to understand

that there may be more value to energy management than previously thought. Our investment in

active energy management is anticipated to increase, especially as we build new data

centres.” (Telecommunications firm)

Requirements Increase As Buyers Move From Measuring To Managing Energy

Two thirds of customer panel respondents expect their annual spend on energy management

software to increase during the next three years as they implement new solutions, roll out

existing solutions on a larger scale, or increase the functionality of existing solutions. When

questioned on what energy management functionality customers require, Verdantix heard that

(see Figure 5):

Utility bill management has risen to the top of the priority list. Twelve out of 15 customer

panel respondents require utility bill management tools. This category of functionality

includes energy supplier management, utility account tracking, utility bill validation, utility

bill accruals, multi-tenant billing, energy rebate validation and chargebacks. For example,

US video game retailer GameStop selected Ecova’s Utility Expense And Data Management

platform to manage its 12,000 utility accounts in 2008, and after just one year projected

ongoing annual savings of $734,000.

“We have come to the realization that utilities are the biggest expense for our group - to get better

data on this and begin to reduce our expenses is a high priority for us.” (Bank)

Monitoring and targeting is essential. The entire customer panel said that they require or

desire energy monitoring and targeting tools. This category of functionality includes target

setting and tracking, trend analysis and forecasting, facilities benchmarking and

identification of energy efficiency opportunities. In May 2012, the US General Services

Administration selected IBM TRIRIGA to monitor the energy consumption of more than 32

million square feet of real estate, to help it meet its goal of reducing energy consumption in

federal buildings by 30% by 2015.

“You can't manage what you can't see; we spend £300 million ($486 million) on utilities in the UK

alone.” (Retail)

Reporting and certification are sought after. Eleven members of the customer panel require

energy reporting and certification functionality from energy management software

applications. Linked to this, nine require carbon reporting and certification tools for

emissions disclosure to organizations such as the Carbon Disclosure Project. This category

of functionality includes configurable reporting along with mandatory and voluntary

reporting. IT services firm Capgemini states that CA Technologies’ CA ecoSoftware has

reduced the costs associated with creating reports by approximately 30%.

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

“The approaching nexus of financial, sustainability, and energy reporting is going to have a big

impact on our energy management software requirements over the next 12 months. We will need

to be able to report energy performance with the same frequency and accuracy as we do financial

data.” (Personal and household firm)

Requirements for energy asset management vary by energy domain. Ten of the

respondents said that their firm requires energy asset management functionality; one

said it is desirable and the remaining four said it is not required. Verdantix heard that

this functionality is attractive to industries such as automotive and manufacturing as

they operate a large number of high energy-consuming assets. This category includes

control of energy consuming and generating assets, maintenance scheduling, condition

assessment, demand response and problem diagnosis. Monitoring the condition of

equipment and calculating when it is better to maintain or replace assets results in

significant cost savings. For example, the City of Des Moines implemented Infor10 EAM

within its waste water facilities in January 2011. After only six months it had reduced

energy consumption by 100 GWh with annual savings of $200,000.

“I am looking for greater intelligence around energy efficiency identification. I want energy

management software to identify/predict when an asset is operating at non-optimal

capacity.” (Telecommunications firm)

Project and portfolio management is desirable. Nine members of the customer panel

require project and portfolio management functionality from energy management

“To what extent do you require the following energy management software functionality?”

Utility bill management

Energy monitoring and targeting

Energy reporting and certification

Energy asset management

Energy project and portfolio management

Carbon reporting and certification

Energy procurement and risk management

Source: Verdantix N=15

Required Desirable Not Required Undecided

Figure 5. Functionality Requirements For Energy Management Software

40%

60%

60%

67%

73%

73%

80%

13%

20%

27%

7%

20%

27%

7%

40%

7%

7%

27%

7%

7%

13%

7%

7%

7%

Note: data labels are rounded to zero decimal places so may not sum to 100%

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

software applications. A further four said this functionality would be useful for

on-going energy efficiency or energy generation projects, but is not immediately required.

This category of functionality includes equipment selection, project planning and analysis,

and portfolio planning and analysis.

“We knew we were about to implement a number of energy efficiency projects and wanted to verify

the results independent of weather conditions.” (Public sector)

Requirements for energy procurement depend on existing arrangements with specialists.

Six members of the customer panel said that they require energy procurements tools;

another six said that this functionality is not required. This category of functionality

includes procurement process management, tariff and cost analysis, risk management and

scenario planning. The split in opinion as to whether or not this functionality is required

depends on whether or not firms already cater for this – either through their own finance

and procurement teams or outsourced specialists such as M&C Energy Group and Utilyx.

“We have a specialist supplier that takes care of utility bill management and procurement for our

firm. It does not have good reporting and project analysis capabilities so we have also invested in

energy management software. It would be too much upheaval to transfer everything into the one

system and we do not see it as being necessary.” (Pharmaceutical firm)

Buyers Are Still Searching For Higher Levels Of Sophistication In Data

Analytics

As firms’ requirements continue to increase and market leading capabilities become the norm,

suppliers must continue to ‘out innovate’ their competitors. When questioned on what energy

management functionality customers will require going forward, Verdantix heard that firms will

require:

Integration with other business systems to enhance business performance. Seven

customer panel respondents would like to see energy management software incorporate

greater levels of non-energy related data in the next 12 months. Respondents understand

that energy consumption depends on a number of variables, such as weather conditions,

occupancy levels and production schedules. Respondents increasingly look to understand

the relationship between non-energy related information and energy consumption to

identify trends that could result in energy savings or assist in strategic business planning

(see Verdantix Smart Innovators: Big Energy Data Software).

“I want to see greater interaction with utilities and internal management systems that may not be

directly related with energy consumption such as financial or production management systems. I

should be able to view energy consumption alongside a whole host of other metrics to better

understand how energy impacts other areas of my business.” (Chemicals firm)

Increased automation and analytics. Five members of the customer panel mentioned that

they would like to see more advanced data analytics to help them prioritize and resolve

issues rather than simply identify them. Buyers that have a history of monitoring energy

consumption are now looking to move to the next level and start managing energy more

effectively. Respondents expect energy management software to reduce the amount of

effort required to manage facilities from an energy standpoint, achieving this through

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

increased automation and intelligent alerting.

“I want to see greater automation with regards to the control of assets and reporting. I do not want to

have to babysit the solution running reports and then look for issues. Instead I want the software to

automate solutions and interact with me when it discovers a potential issue that requires my

attention. The software needs to be intelligent enough to know when to generate reports and alarms

etc.” (Industrial engineering firm)

Software that can maximize the value of having real-time energy data. Eleven members of

the customer panel do not currently require real-time energy data. All 15 respondents said

that they do not require real-time data across all facilities, but do see where it does/could

add value within manufacturing plants or data centres, for example. The most common

reason for not requiring real-time data is that firms do not have the internal resources to act

upon the information. Panel members highlighted this as one area they would like to see

greater developments from software suppliers. Respondents would like to see energy

management software that can intelligently act upon real-time data, rather than just flag

potential issues to users.

“I can see the benefit in having information in real-time however my maintenance department does

not have the resources to react in real-time so would not experience the associated benefits of having

real-time information. If the system could prioritize work orders and intelligently incorporate them

into the existing daily schedule based on priority then that could be of interest.” (Chemicals firm)

Suppliers Must Demonstrate Scale, Integration And Domain Expertise To Win

Buyer Confidence

The number of customers that now require the seven energy management functionalities assessed

in this study has increased across all functionalities between 2011 and 2012, reflecting the

increasing expectations that customers have from energy management software. Verdantix heard

that buyers look for specific supplier attributes, in addition to product attributes, when

shortlisting software suppliers. Verdantix heard that customers (see Figure 6):

Expect previous experience of global rollouts. One of the primary criteria that customers

look for when selecting an energy management software supplier is previous enterprise

deployments across at least several hundred sites spanning multiple countries. The entire

customer panel said this was an important factor, reflecting preferences for solutions to

match the expanding scale of their energy management programmes.

Demand proven integration with hardware and equipment systems. Respondents show a

strong preference towards suppliers’ ability to show previous integration successes with

meters and controls. Fourteen members of the customer panel said that this was either

important or very important. Integration across multiple energy domains is complex

because it requires integration with meters, Building Management Systems (BMS) and

lighting systems within commercial buildings, Supervisory Control and Data Acquisition

Systems (SCADA) within manufacturing facilities, and Uninterruptible Power Supply

(UPS) units, servers and racks within data centres. Software can integrate with these

systems in near real-time through pre-built connectors with data historians or customized

APIs and offer two-way connectivity with the equipment allowing assets to be controlled

remotely.

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Push for an industry-specific track record. Fourteen of the respondents from the

customer panel said that a successful and proven industry track record was either very

important or important. Customers acknowledge that energy management

requirements can vary widely across industry sectors. For example the banking sector

has different energy-related equipment, energy consumption patterns and operational

processes from that of the automotive sector. In a mature market suppliers will be able

to provide business cases, case studies, or at least anonymous references from satisfied

customers as a proof of point experience.

Downplay brand recognition during the selection process. Only two members of the

customer panel acknowledged the importance of high brand awareness when choosing

a potential energy management software supplier. Verdantix surveyed 250 corporate

energy decision-makers on brand preferences on different energy management software

suppliers and found technology brands such as IBM and SAP garner higher levels of

awareness and engagement than smaller, specialist energy management software firms

such as C3 and Hara. This group of budget holders also harbours positive perceptions of

the energy management software capabilities of building automation and controls

suppliers such as Johnson Controls and Schneider Electric (see Verdantix Global Energy

Leaders Survey 2012: Brands).

“How important are/were the following attributes of a software supplier in your selection process?”

An existing deployment that covers at least four countries and 400 sites

Proven integration with meters and controls across data centres, commercial

buildings and industrial plants

Domain expertise to offer effective solutions within a particular sector

Financial resources to compete effectively over the next two years

Proven ability to deliver value through consumption reduction and cost reduction

Quality of commercial partnerships with other firms or organizations

Offices in at least 3 countries

High brand awareness

Source: Verdantix N=15

Figure 6. Important Attributes Of Energy Management Software Suppliers

13%

20%

13%

53%

20%

60%

87%

80%

13%

7%

33%

13%

67%

33%

7%

20%

27%

40%

33%

27%

13%

47%

33%

20%

7%

7%

7%

Very Important Important Neutral Unimportant

Note: data labels are rounded to zero decimal places so may not sum to 100%, data ranked by sum of first two responses

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Buyers Prefer Suppliers With In-House Energy Expertise For Software

Implementation

Buyers look for suppliers that can demonstrate previous global deployments, a successful

industry track record and proven integration with data sources. But when faced with a

spectrum of choice, buyers find it difficult to choose amongst different categories of software

suppliers. When Verdantix asked the customer panel which type of suppliers they preferred

to buy software and implementation services from, we heard that buyers:

Prefer to buy from specialist software and services suppliers. Twelve members of the

customer panel said they would prefer to buy energy management software from

specialist software suppliers focused on energy management, such as CarbonSystems or

Verisae (see Figure 7). The next highest preference is to buy directly from an energy

services specialist such as EnerNOC. Buyers look for suppliers to provide specialist

capabilities, beyond software provision, such as getting data into the system and

advising on how to analyse the data to save on energy costs.

De-prioritize large software, equipment and technology suppliers. Five respondents

said they would prefer to buy energy management software from large software firms,

with only two selecting it as their first choice. Another five panel members said they

would prefer to buy energy management software from equipment and controls

suppliers, with only one respondent selecting this as their first choice. Verdantix heard

several respondents were tentative about purchasing energy management software

“Which category of supplier would you prefer to buy energy management software from?” (Rank in order of preference from 1 to 5, with 1 as the highest preference)

Specialist software firm

Specialist energy services firm with software

Large software firm

Equipment and controls firm with software

Large technology firm with software

Source: Verdantix N=15

Figure 7. Preferences For Different Types Of Software Suppliers

7%

7%

13%

33%

40%

7%

27%

20%

7%

40%

33%

20%

27%

7%

13%

27%

33%

7%

27%

7%

27%

13%

33%

27%

1 2 3 4 5

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from equipment and controls suppliers such as Eaton, Emerson and Honeywell as they

perceived their energy management software as another channel through which to sell

equipment and/or services.

Prefer software suppliers to technical consultants as implementation partners.

Verdantix heard that seven panel members prefer the software suppliers to deliver the

implementation of energy management software (see Figure 8). Several respondents

cited time and cost savings as a reason for this preference. In terms of preferences for

external implementation partners, three respondents favour IT integrators such as

Capgemini and Deloitte, while one respondent prefers engineering firms such as CH2M

HILL and URS. Regardless of who is selected to implement the software we heard that

customers require: greater support to customize software configuration in the early

stages of installation; greater input into product development; and greater

communication between project management teams during implementation.

Increasingly look for in-house teams to be included in implementation efforts.

Respondents to this year’s customer panel are in favour of using their own firm’s IT

function to implement energy management software; this was cited as the least

favourable option in the 2011 study. Verdantix heard that some customers have

struggled because they underestimated the internal resources required to select,

implement and operate energy management software and no longer want the IT

function to play a peripheral role.

“Who would you prefer to implement energy management software?” (Rank in order of preference from 1 to 4, with 1 as the highest preference)

Software supplier

My firm's IT function/ outsourcer

IT systems integrator

Engineering/energy consultant

Source: Verdantix N=15

1 2 3 4

Figure 8. Preferences For Different Types Of Implementation Services Providers

7%

20%

27%

47%

27%

20%

40%

13%

33%

40%

13%

13%

33%

20%

20%

27%

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Based on the insights provided by the independent customer panel and our in-depth interviews

with suppliers, Verdantix defines energy management software as:

Enterprise-scale software that enables firms to monitor, analyse and reduce energy

consumption across commercial buildings, data centres, industrial plants, on-site energy

generation, as well as stationary and mobile fuel sources.

This definition does not include software designed to be deployed on a site-by-site basis or with a

focus solely on carbon, EH&S or other sustainability metrics. Previous Verdantix research shows

that environmental management and sustainability management software applications differ in

usage scenarios, user groups and functionality; they are not suitable to be included in this Green

Quadrant study.

Green Quadrant® Methodology

The Verdantix Green Quadrant methodology provides buyers of a specific product or service

with a structured assessment of comparable offerings at a certain point in time. The methodology

supports purchase decisions by identifying potential suppliers, structuring relevant purchase

criteria through discussions with buyers, and providing evidence-based assessments of the

products and services in the market. To ensure the objectivity and accuracy of the results of the

study, the research process is based on the following principles and activities:

Transparent inclusion. We aim to analyse all suppliers that qualify for inclusion in the

research. For those suppliers that decline our invitation or fail to respond, we aim to include

them in the report based on public information where this would provide an accurate

analysis of their market positioning.

Analysis from the buyer’s perspective. We recruit a panel of individuals who have bought

or plan to buy the product or service analysed in the Green Quadrant. Their role is to define

relevant buying criteria and to weight the evaluation criteria in the model that drives the

Green Quadrant graphic.

Reliance on professional integrity. Since it is not feasible to check all of the data and claims

made by suppliers, we emphasize the need for professional integrity. Assertions made by

suppliers are put in the public domain in the Verdantix report and can be checked by

competitors and existing customers.

Scores based on evidence. To assess the expertise, resources, business results and strategy

of suppliers, we gather evidence from public sources and conduct interviews with multiple

spokespeople and with industry experts. When suppliers claim to be ‘best-in-class’ we

challenge them to present the evidence.

Comparison based on relative capabilities. We construct measurement scales based on

‘worst-in-class’ and ‘best-in-class’ performance at a certain point in time. A supplier’s

position in the market can change over time depending on how its offering and success

evolves compared to competitors. Green Quadrants are typically repeated once a year.

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Evaluated Suppliers: Selection Criteria

To ensure the Green Quadrant analysis only compares suppliers providing similar products or

services, we define inclusion criteria. The software suppliers included in this study were chosen

because their applications have:

Enterprise-scale product architecture. This study only considers applications designed to

scale up to multi-country, multi-site deployments for an enterprise with annual revenues

greater than $1 billion. All suppliers provided evidence of a customer implementation with

users in at least four countries and across at least 400 sites.

Proven integration with meters and controls. To deliver cost savings, energy management

software needs to integrate with a wide range of assets. The Green Quadrant analysis

assesses automated data capture across four sources: 1) controls, equipment and meters in

buildings; 2) equipment and meters in data centres and networks; 3) controls and meters in

manufacturing plants; 4) primary energy and on-site generation.

Core energy management functionality. This study targets enterprise-class apps with a

broad set of functionality. Each application must, at a minimum, have functionality for

automated data capture, master data management, workflow and task management, energy

monitoring and targeting, and carbon reporting.

In addition to the product attributes, Verdantix included only those suppliers with:

Offices in at least three different countries. This criterion reflects the need to support

international deployments.

Resources to compete effectively in the market in the next two years. This criterion maps

to customer demands for implementation and financial stability.

Evidence of enterprise deployments for global firms with revenues of at least $1bn. This

criterion maps to customer demands for evidence of enterprise implementation capabilities.

This report compares 14 energy management software suppliers (see Figure 9). All software

suppliers included in this study actively participated through interviews, product

demonstrations and responses to a 134-point detailed questionnaire. The following suppliers of

energy management software did not meet the inclusion criteria: 1E, 4tell, ABB, Alstom,

AspenTech, Building Automation Solutions, BuildingIQ, Calico Energy, CloudApps, Cooper

Industries, Eaton, Ecova, Emerson, Enablon, Energy Advantage, Energy And Technical Services,

Energy Metering Technology, EnergyCAP, Energy Points, Energy Solutions Group, EnergyPrint,

EnTech USB, Enviance, eSight Energy, Faronics, FirstCarbon Solutions, GE, Honeywell, ICIS,

Iconics, IMServ, InStep Software, Interval Data Systems, Locus Technologies, Microsoft, Noesis

Energy, Novar, Noveda Technologies, Optima Energy Management, Optimal Energy Solutions,

Oracle, OSIsoft, Phoenix Energy Technologies, Powerit Solutions, ProcessMAP, Pulse Energy,

QAS, Raritan, Retroficiency, Rockwell Automation, SAS, Scanenergi, SCIenergy, Sentilla, Serious

Energy, sMeasure, Stark, Sustainable Real Estate Solutions, TEAM, Tridium, Verco Global,

Verdiem, and Verismic. C3, CRedit360, EnerNOC and PE International qualified for this study

but declined to participate.

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Source: Verdantix

Evaluation Criteria For Energy Management Software

Verdantix defined the evaluation criteria using a combination of existing domain expertise

from the 2010 and 2011 Green Quadrant studies, interviews with customers, services firms

and software suppliers (see Verdantix Green Quadrant Energy Management Software

(Global) 2011). The Green Quadrant analysis compares offerings from 14 software suppliers

using 134 weighted criteria grouped under the following categories:

Capabilities. This dimension, captured in the vertical axis of the Green Quadrant

graphic, measures each software supplier on the breadth and depth of its software

functionality. To assess performance on this dimension Verdantix collected data on 103

criteria grouped into 18 areas: commercial and retail building energy data capture, data

centre and ICT energy data capture, industrial and manufacturing plant energy data

capture, primary energy and on-site generation data capture, IT systems integration and

Figure 9. Suppliers And Software Assessed

Supplier Software

CA Technologies CA Data Center Infrastructure Management (DCIM), CA ecoDesktop, CA ecoGovernance, CA ecoMeter

CarbonSystems Sustainability Resource Management (SRM) Platform

Elster EnergyICT EIServer

GridPoint GridPoint Energy Manager

Hara Hara Total Resource Performance Management

IBM IBM TRIRIGA (10.3), Tivoli Monitoring for Energy Management (6.3), IBM Systems Director Active Energy Manager (4.1), IBM Maximo Asset Management for Energy Optimization (7.1)

IHS IHS Energy & Carbon Solution

Infor Infor Enterprise Asset Management (EAM)

Johnson Controls Panoptix

JouleX JouleX Energy Manager (JEM)

SAP Energy and Environmental Resource Management

Schneider Electric Energy Operation, Resource Advisor, StruxureWare

Siemens Energy Monitoring And Control (EMC), Pace ECM

Verisae Sustainability Resource Planning (SRP)

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

manual input, market data capture, data architecture and scalability, master data

management, workflow and task management, security and data audit,

internationalization, utility bill management, energy procurement and risk management,

energy monitoring and targeting, energy asset management, project and portfolio

management, carbon reporting and analysis, and energy reporting and analysis.

Market momentum. This dimension, captured in the horizontal axis of the Green Quadrant

graphic, measures each software supplier on a range of strategic success factors including

publicly announced customers and internal sustainability performance. The 31 criteria

included in this axis are grouped into seven areas: market vision and sustainability, product

strategy and architecture, customer momentum, implementation and value, organizational

resources, financial resources, and partnerships.

The evidence provided by each supplier is captured in a quantitative model. Each top-level

criterion is broken down into sub-criteria. Taking the energy monitoring and targeting capability

section as an example, the sub-criteria are: 1) target setting and tracking (25%); 2) trend analysis

and forecasting (20%); 3) energy efficiency identification (10%); 4) benchmarking (15%); 5) energy

cost saving analysis tools (20%); and 6) energy budgeting and planning (10%). Each sub-criterion

is awarded a score based on a scale of zero to three. Each top-level criterion is allocated a

weighting that is used to calculate the overall score; these generate the Green Quadrant graphic.

Details on the top-level criterion are provided in Figure 10-1, Figure 10-2 and Figure 11. These

figures also provide (in brackets) the weighting attributed to each top-level criterion in the model.

CA Technologies, IBM And Schneider Electric Set The Bar High For Energy

Management Software

The Green Quadrant analysis segments the market into four quadrants (see Figure 12). Within the

Leaders’ Quadrant, three suppliers stand out: CA Technologies, IBM and Schneider Electric. The

factors that distinguish these suppliers from the other 11 suppliers analysed are:

Proven integration with meters and controls across multiple energy domains. The leading

three suppliers post high scores for integrating with other software, systems and equipment

to directly capture data across multiple energy domains. CA Technologies achieved the

highest score on data centre and ICT infrastructure data capture (2.8) because of its CA

ecoMeter app’s best-in-class integration capabilities with data centre-specific equipment for

customers such as StratITsphere. Schneider Electric achieved the highest score on industrial

and manufacturing plant data capture (2.4) with best-in-class integration capabilities for

SCADA systems and process historians for sectors such as basic resources and chemicals.

IBM and CA Technologies achieved high scores for commercial and retail building energy

data capture (2.5) because of their best-in-class integration capabilities with BMS and

HVAC control sensors.

Robust energy monitoring and targeting capabilities. The leading three suppliers scored

highest for energy monitoring and targeting functionality that includes facilities

benchmarking, identification of energy cost savings, and budgeting and forecasting for

energy spend. On this capability, CA Technologies scored the highest overall (2.5)

demonstrating best-in-class capabilities in target setting and tracking, and trend analysis

and forecasting, followed by IBM (2.4) demonstrating best-in-class capabilities in target

setting and tracking, and energy efficiency identification. Elster EnergyICT is the only

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Workflow and task management (5%)

Can the software account for user-based capabilities? How does the user allocate tasks and set alerts? Can the user create customized workflow? Does the software contain any pre-built workflow or energy management system certification workflow?

Source: Verdantix

Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.

IT, data centre and telecoms energy data capture (8%)

Can the software integrate with energy meters, uninterruptible power supply units, data centre power monitoring equipment, IT and communications power monitoring equipment and other IT management systems?

Commercial and retail building energy data capture (10%)

Can the software integrate with energy meters and building management systems within commercial buildings? Can the software integrate with HVAC, lighting and refrigeration asset?

Industrial and manufacturing plant energy data capture (8%)

Can the software integrate with energy meters, supervisory control and data acquisition systems, manufacturing execution systems and process historians from industrial and manufacturing facilities?

Primary energy and on-site generation data capture (3%)

How does the software capture oil consumption data, natural gas consumption data, coal consumption data and biomass consumption data? How does the software capture energy generated on-site and excess energy that is exported off-site?

IT systems integration and manual input (8%)

Can the software integrate with existing IT and communications systems and third party technology systems? What functionality exists to capture EDI billing data, spreadsheet data and data from mobile devices? What functionality exists to allow users to manually input other energy data?

Data architecture and scalability (2%)

What characteristics of the software architecture facilitates real-time data capture and analysis? What functionality exists for data normalization and calculation for large data sets? How scalable is the architecture and what tests are in place to ensure it matches customer requirements?

Master data management (4%)

What functionality exists to define, configure and change organizational hierarchy? How does the software capture and track geographic location information?

Figure 10-1. Capabilities Criteria For Energy Management Software Suppliers

Market data capture (2%)

Does the software feed in weather data, utility tariff rates, energy benchmark information and data on financial incentives?

CAPABILITIES

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Source: Verdantix

Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.

Energy monitoring and targeting (10%)

What functionality is there to set energy related targets and track progress against those targets, analyse trends and forecast into the future, identify energy efficiency opportunities, benchmark facilities, analyse energy cost savings and budget energy spend?

Energy procurement and risk management (5%)

What functionality exists to manage the procurement process, analyse costs and tariffs, manage risk associated with procuring energy, plan multiple procurement scenarios and manage renewable energy certificates?

Energy reporting and analysis (5%)

What functionality does the software have for mandatory and voluntary energy reporting? How is the user able to configure reports? How configurable and user friendly is the dashboard?

Project and portfolio management (8%)

What functionality exists to create energy efficiency or energy generation projects, analyse those projects, create a portfolio of projects and effectively plan and prioritize those projects?

Carbon reporting and analysis (3%)

What emissions factors does the software contain? How does the software capture fugitive emissions? How does the supplier provide emissions accuracy? What functionality is provided for the user to report emissions mandatorily and voluntarily and analyse those emissions?

Utility bill management (10%)

What functionality does the software have for supplier management, account tracking, bill accruals, utility bill validation, multi-tenant billing for buildings, energy rebate validation and chargebacks?

Energy asset management (5%)

What functionality exists to schedule asset maintenance or predictive maintenance, diagnose problems, directly control energy consuming and generating assets, demand response, condition assessment and asset power factor analysis?

Figure 10-2. Capabilities Criteria For Energy Management Software Suppliers

Internationalization (3%)

How many user interface languages does the system support? How many currencies does the system support? How many energy metrics does the system support?

Security and data audit (1%)

What data change controls does the system have? How does the system provide access security? What hosting environment security does the supplier provide? What data recovery processes are in place? What tools does the software contain for data estimation, uncertainty?

CAPABILITIES

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Source: Verdantix

Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.

Implementation and value (12.5%)

What implementation and process change support does the firm provide? How flexible is the software? What energy management services does the supplier offer? What value does the firm deliver to its customers?

Product strategy and architecture (30%)

What is the planned functionality for 2013? How frequently does the firm release new software? What is the flexibility of the firm’s license model? What is the firm’s average deal size? What application architecture options does the firm have?

Customer momentum (20%)

How familiar are the customer panel with the firm and its software? How many named customers does the firm have? How many have revenues above $1 billion? What is the largest deployment the firm has undertaken?

Organizational resources (7%)

Where are the firm’s offices located? Where does the firm have hosting facilities? Where does the firm have technical support locations? How many employees does the firm have? What domain expertise does the firm have?

Market vision and sustainability (15%)

What market vision does the firm have? What is the firm’s corporate sustainability strategy? Does the firm report its own sustainability data?

Financial resources (3%)

How much revenue does the firm generate from energy management software? What funding has the firm received?

Partnerships (12.5%)

What consulting partners does the firms have? What systems integrators does the firm partner with? What technology suppliers does the firm partner with?

Figure 11. Momentum Criteria For Energy Management Software Suppliers

MOMENTUM

supplier outside of the Leaders’ Quadrant that scored as highly (2.1), with best-in-class

scores for target setting and tracking, and trend analysis and forecasting.

Advanced energy efficiency project and portfolio management tools. Only the leading

three scored above a 2.0 for project and portfolio management functionality: IBM scored

the highest overall (2.8), followed by CA Technologies (2.7) and Schneider Electric (2.2).

IBM stood out amongst its peers for its best-in-class capabilities in energy equipment

specification and selection by providing model and asset-specific equipment data from

US construction data provider RSMeans to help customers estimate equipment costs

when budgeting energy efficiency projects. The CA ecoGovernance app stands out from

the crowd in this category with functionality such as phase-gate methodologies,

hierarchical project relationship management and in-depth financial and energy

efficiency project analysis. Schneider Electric and GridPoint achieved best-in-class scores

for on-site energy generation project planning.

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Source: Verdantix

The Green Quadrant graphic is generated from a multi-criteria model in a spreadsheet. The flexible design of this model enables Verdantix clients to add providers and re-weight or re-score criteria for additional insights.

Momentum This dimension assesses strategic success metrics including: market vision and sustainability, product strategy and architecture, customer momentum, implementation and value, organizational resources, financial resources, partnerships.

Capabilities This dimension assesses capabilities for: commercial and retail building energy data capture, IT, data centre and telecoms energy data capture, industrial and manufacturing plant energy data capture, primary energy and on-site generation data capture, IT systems integration and manual input, market data capture, master data management, workflow and task management, security and data audit, internationalization, utility bill management, energy procurement and risk management, energy monitoring and targeting, energy asset management, project and portfolio management, carbon reporting and analysis, and energy reporting and analysis.

MOMENTUM

CA

PA

BIL

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CHALLENGERS LEADERS

ENTREPRENEURS SPECIALISTS

CA Technologies

Figure 12. Green Quadrant® Energy Management Software

Schneider Electric

IBM

CarbonSystems

Siemens

GridPoint SAP

JouleX

IHS

Verisae

Johnson Controls

Elster EnergyICT

Infor

Hara

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Source: Verdantix

This figure represents the quantified assessment of supplier commercial capabilities based on the Green Quadrant benchmark data. A full bar indicates best in class capabilities (3/3), an empty bar indicates no capabilities (0/3).

Measurement scale is 0 to 3

Figure 13-1. Capability Scores For 14 Energy Management Software Suppliers

Commercial and retail building energy data capture

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IT, data centre and telecoms energy data capture

Industrial and manufacturing plant energy data capture

Primary energy and on-site generation data capture

IT systems integration and manual input

Market data capture

Data architecture and scalability

Master data management

Workflow and task management

Security and data audit

Internationalization

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Source: Verdantix

Measurement scale is 0 to 3

This figure represents the quantified assessment of supplier commercial capabilities based on the Green Quadrant benchmark data. A full bar indicates best in class capabilities (3/3), an empty bar indicates no capabilities (0/3).

Figure 13-2. Capability Scores For 14 Energy Management Software Suppliers

Utility bill management

Energy procurement and risk management

Energy monitoring and targeting

Energy asset management

Project and portfolio management

Carbon reporting and analysis

Energy reporting and analysis

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Energy and industry domain credentials. The CA ecoMeter application, targeted

specifically at data centre and building energy management; and CA ecoDesktop,

targeted specifically at PC power consumption, differentiate CA Technologies from its

peers. IBM increased its capabilities within building energy management through its

acquisition of TRIRIGA in April 2011, inheriting over 200 customers including the City

of New York (see Verdantix IBM Acquires TRIRIGA To Boost Smarter Buildings

Initiative). Schneider Electric increased its expertise and understanding around supply

side energy management with its acquisition of Summit Energy in 2011.

Established enterprise-scale customer bases. All three suppliers have strong customer

portfolios including a large number of firms with annual revenues greater than $1

billion, with proven deployments covering at least 4,000 sites and 65 countries. In March

2012, IBM’s largest publicly disclosed customer deal, the US Air Force, signed to deploy

the IBM TRIRIGA software across its physical infrastructure portfolio. This spans 626

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Figure 14. Momentum Scores For 14 Energy Management Software Suppliers

Source: Verdantix

Measurement scale is 0 to 3

This figure represents the quantified assessment of supplier market momentum based on the Green Quadrant benchmark data. A full bar indicates best in class momentum score (3/3), an empty bar indicates no momentum (0/3).

Market vision and sustainability

Product strategy and architecture

Customer momentum

Implementation and value

Organizational resources

Financial resources

Partnerships

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million square feet of real estate and approximately 30,000 users will be using the

solution by 2015. CA Technologies and Schneider Electric also have examples of very

large deployments, although they cannot name customers because of confidentiality

clauses. The large number of deployments across multiple countries reflects a key

buying criterion for cautious customers representing firms with multi-billion dollar

revenues and international operations.

Strong momentum through a partner ecosystem. The three leading suppliers have

established a large number of partnerships with systems integrators and consultants to

help deliver global enterprise solutions. CA Technologies has built a partner ecosystem

comprised of consulting firms such as ICF International and Jones Lang LaSalle, systems

integrators such as Capgemini, Deloitte and Wipro EcoEnergy, and technology partners

such as Cisco and Trendpoint. IBM orchestrated the Green Sigma coalition in 2009 with

ABB, Cisco, Eaton, ESS, Honeywell, Johnson Controls, SAP, Schneider Electric and

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VERDANTIX — GREEN QUADRANT® ENERGY MANAGEMENT SOFTWARE

Siemens making up its founding members. The Green Sigma enables an industry-wide

interoperability of metering, monitoring, data communications and software within

multiple energy domains. JouleX and Schneider Electric provided the most extensive list of

partners including consulting, systems integrators and technology firms achieving best-in-

class scores (3.0) for the size and quality of their partner network.

Compelling market vision. Among all participants in this study, IBM and Schneider

Electric articulated the most grounded and detailed vision for market evolution. Schneider

Electric believes its customers will need integrated energy management technology

architecture that enables domain-to-enterprise level visibility, access, control, optimization

and management. IBM’s vision is to help customers leverage increasing volumes of data to

improve future operational, environmental and financial performance. It will do this by

providing increased business intelligence that is driven by advanced analytics and process

automation.

Comprehensive sustainability strategy. The three leading suppliers have integrated

sustainability deep into their own organizations, leveraging many of their own solutions to

improve energy and environmental performance. By doing so, they lead by example –

reducing their environmental footprint – and provide valuable proof points for potential

customers about how their solutions can improve energy performance.

Superior organizational and financial resources. In 2011, CA Technologies, IBM and

Schneider Electric generated revenues of $4.8 billion, $106.9 billion and €22.4 billion ($29.3

billion) respectively. Global presence and large workforces are attractive to customers with

international operations of their own. Healthy profits and balance sheets provide assurance

that the supplier will not cease in the middle of a multi-year contract. Significant financial

backing also allows suppliers to invest in long-term product strategies and make strategic

product acquisitions.

Five Suppliers Emerge As Serious Market Contenders

Another five suppliers – CarbonSystems, Elster EnergyICT, Johnson Controls, Siemens and

Verisae – have scored above 1.45 on the capabilities’ axis. Each of these suppliers has strong

capabilities based around original core areas of expertise such as metering, environmental data

management, building controls and maintenance management. Each supplier has invested in

specialist areas to increase its capabilities and value proposition. Specifically:

CarbonSystems combines metering expertise with new executive dashboards. Specialist

energy management software provider CarbonSystems has reinforced its position in the

Leaders’ Quadrant for the second year running. The CarbonSystems platform has been

developed to capture, integrate and manage energy, emissions and environmental data

across a portfolio of buildings, data centres and manufacturing plants. CarbonSystems

scored highest amongst its peers for energy reporting and analysis (2.5) with best-in-class

scores for voluntary reporting and the quality of its dashboards. CarbonSystems achieved

strong scores for carbon reporting and analysis (2.4), security and data audit (2.3), utility bill

management (2.2) and several best-in-class grades in energy monitoring and targeting.

After successfully revamping its dashboards during 2012, CarbonSystems is building new

analysis and modelling tools in 2013, to enhance the business intelligence of its solution.

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CarbonSystems has developed a strong customer and partner portfolio. CarbonSystems

displays the strongest momentum out of the five suppliers, boasting an impressive global

customer list that includes 34 multi-billion dollar revenue firms including chemical

manufacturer AkzoNobel and Microsoft. CarbonSystems also has diverse partnerships in

place with consultants including Accenture, ICF International and Infosys, facilities

management firms including Colliers International, and a number of geographic-specific

energy consultants such as Fellon-McCord in the US, EnergyQuote JHA in the UK and

Energenz in Hong Kong.

Siemens complements its energy services offering with its EMC application. Siemens is a

global technology, energy, electronics and electrical engineering firm with 2011 revenues of

$94 billion. In January 2012 Siemens Building Technologies Division acquired energy

procurement services firm Pace Global Energy Services (Pace Global’s ECM Hub was

assessed in the 2011 study). Siemens scored lower on momentum than its peers due to the

fact it does not retail its EMC application as a stand-alone product, instead packaging it

within Siemens Building Technology’s broader energy services capabilities. Siemens

achieved best-in-class scores for corporate sustainability strategy and reporting, energy

management services and organizational resources.

Siemens has acquired strong supply side management capabilities. Matched only by

Schneider Electric, Siemens scored best-in-class (3.0) for energy procurement and risk

management because of the application’s ability to manage RFP processes, inclusion of

forward-looking energy price and policy data in analysis and best-in-class scenario

modelling capabilities. Siemens scored higher than its peers for utility bill management (2.5)

because of the Energy Monitoring and Control (EMC) application’s best-in-class scores for

supplier management, bill accruals, utility bill validation and energy rebate validation that

leverages its independently populated rebate database. Assuming full product integration

of Pace ECM, Siemens will be in a strong position by mid-2013 to deliver EMC as a stand

alone product and challenge its competitors in the Leaders’ Quadrant.

Verisae targets the connected facility. In the Leaders’ Quadrant for the second year

running, Verisae has built its energy and industry domain expertise in big box retail, food

service and grocery retail by offering granular solutions for industry-specific operational

assets. Verisae boasts a blue-chip client list including Costco, Sainsbury’s, Target, Tesco and

Walmart. Verisae’s product strategy assumes retail customers – who face the challenge of

collecting data from thousands of stores and managing related environmental issues such

as fugitive F-Gas emissions – will want to combine asset, facility, energy and environmental

management into one integrated platform (see Verdantix Verisae Unlocks Opportunities In

The Retail Market).

Verisae is ahead of its peers for commercial and retail building energy data capture.

Verisae scored highest amongst its peers for commercial and retail building energy data

capture (2.6) because of best-in-class levels of integration with BMS, HVACs and

refrigeration units, and energy asset management (2.3) because of best-in-class functionality

to automatically identify anomalies in the data, such as refrigerant leaks, and initiate alerts

with asset-level control. Verisae also achieved high scores in master data management (2.1)

and data architecture and scalability (2.0).

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Johnson Controls creates a building energy management apps marketplace. Johnson

Controls’ Panoptix has achieved high scores for commercial and retail building energy data

capture (2.4), energy reporting and analysis (2.1) with best-in-class scores for configurable

internal reporting and the quality of its business rules engine. Johnson Controls’ Panoptix is

an open platform that allows other software suppliers to create apps that leverage the data

within Panoptix, and then sell these apps to Johnson Controls’ customers through the

Panoptix App Marketplace (see Verdantix Panoptix Targets Building Energy Performance

Optimization). To gain a foothold into the Leaders’ Quadrant, Johnson Controls needs to

maintain its investment in the Panoptix product architecture and development of a product

roadmap that allows its customers to leverage, but not rely on these third-party apps.

Johnson Controls provides strong in-house consulting and implementation services. As

an energy equipment and services firm, Johnson Controls views energy management

software as a source of data-driven insight to trigger actions — either by automated

controls or by technicians. Whilst not given significant weighting in the Green Quadrant

model, strong in-house consulting and implementation services – where Johnson Controls

achieved best-in-class grades in the implementation and value momentum scoring – can

strengthen the solution delivery value proposition.

Elster EnergyICT leverages its meter data management background. Founded in 1991 and

acquired by global metering firm Elster Group in October 2009, Elster EnergyICT provides

software, services and metering to utilities, energy services firms and C&I firms. Elster

EnergyICT’s vision is to provide customers with actionable intelligence around energy

management driven by data and advanced analytics through its EIServer platform. Elster

EnergyICT scored highest amongst its peers for primary energy and on-site energy

generation data capture (2.4) along with high scores in energy monitoring and targeting

(2.1), data architecture and scalability (2.0) and master data management (2.0). Elster

EnergyICT’s forecasting and project tracking modules achieved best-in-class scores for

target setting and tracking and trend analysis and forecasting. During 2013, Elster

EnergyICT will focus on improving its business intelligence integration tools and

compatibility with mobile devices.

Elster EnergyICT increases its customer portfolio through energy services partnerships.

Elster EnergyICT has a strong presence in the grocery retail market managing energy for

firms such as Coles and Tesco and in total boasts a customer list that includes over 20 firms

with revenues over $1 billion. Elster EnergyICT has recognized that an increasing number

of energy services firms are starting to look to technology suppliers to help them rapidly

build new and differentiating services and has already partnered with Matrix in the UK and

SEDAC Energy Management in Australia. Elster EnergyICT has further partnerships in

place with a number of systems integrators including Accenture, Atos, Capgemini and

Logica.

Six Suppliers Offer Targeted Energy Domain Expertise

The lower half of the quadrant is populated by six suppliers: GridPoint, Hara, IHS, Infor, JouleX

and SAP. All these suppliers offer solutions targeted at particular industry sectors and energy

domains. Verdantix has identified that:

Hara provides a data-centric approach to energy and resource management. Despite two

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CEO changes since 2011, Hara’s vision remains the same: to create an enterprise system of

record for energy and sustainability metrics. The firm sees the opportunity for the Hara

application to resolve multiple inefficiencies in the entire energy and resource value chain

through data aggregation and analytics. Hara scored highest amongst its peers for energy

reporting and analysis (2.5) with best-in-class scores for voluntary reporting and the quality

of its dashboard and achieved high scores for master data management (2.0), security and

data audit (1.9) and carbon reporting and analysis (1.9). Hara has more than 40 customers

each with revenues greater than $1 billion covering a broad range of industries that

includes household names such as Avaya, Bloomberg, Dell, eBay, Hasbro, HP, Safeway and

US Bank.

IHS offers a centrally managed enterprise environmental management system. IHS's

vision is that environmental management software will evolve from addressing

environmental compliance and performance (inclusive of energy and natural resources) to

respond to the broader topic of enterprise sustainability through an integrated offering

across software, content and services. The IHS Energy & Carbon Solution achieved high

scores for master data management (2.2), industrial and manufacturing plant energy data

capture (2.0), workflow and task management (1.8) and energy reporting and analysis (1.8).

IHS has focused on the oil and gas and asset-intensive industrial sectors with customers

including Cenovus Energy, Husky Energy and Spectra Energy. IHS has a strong partner

network with engineering consultants such as CH2M HILL, ERM and URS Corporation,

systems integrators Deloitte and IBM and technology partners including MicroStrategy and

OSIsoft.

GridPoint targets the retail market. GridPoint is a US headquartered firm with 140

employees and provides its customers with greater visibility and control of their energy

consumption through provision of hardware, software and services. The GridPoint Energy

Manager achieved high scores for commercial and retail building energy data capture (2.0),

industrial and manufacturing plant energy data capture (2.0), primary energy and on-site

generation data capture (1.7) and energy asset management (1.7). GridPoint achieved

best-in-class scores (3.0) for both on-site energy generation project planning and demand

response. GridPoint has achieved most of its success selling to grocery and retail stores

along with restaurants and government departments. GridPoint has seen one of its

contracts with a US federal agency increase from 16 to 2,250 sites after achieving energy

savings of 15% and an ROI of 24 months.

Infor is on the integration journey to enterprise energy management. At the time of

reviewing the applications for this study, Infor has not yet fully integrated the ENXSuite

application it acquired in November 2011, into its Enterprise Asset Management (EAM)

product offering and expects this to be complete during the first quarter of 2013. As such,

the analysis in this report is based solely on the capabilities of Infor EAM. Infor achieved

high scores for industrial and manufacturing plant energy data capture (2.3), master data

management (2.0), energy asset management (1.9) and IT systems integration and manual

input (1.8). Infor achieved best-in-class scores for maintenance scheduling, predictive

maintenance and asset condition assessment. Infor will be in a stronger position once the

full integration of ENXSuite is complete inheriting strong energy reporting and analysis

capabilities (see Verdantix Infor Shifts From Facility To Enterprise Energy Management).

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SAP provides resource management to industrial and manufacturing sectors. SAP’s

vision for energy management is built on the assumption that firms want to take a more

strategic approach. SAP aims to help its customers proactively manage their end-to-end

energy business process across energy consumption, procurement and generation,

including related environmental impacts. SAP’s Energy and Environmental Resource

Management solution achieved strong scores in carbon reporting and analysis (2.2) with

best-in-class capabilities around carbon emission accounting, industrial and manufacturing

plant energy data capture (2.0), master data management (1.9) and project and portfolio

management (1.8). SAP’s solution is targeted towards industrial and manufacturing plants,

Valero achieved $120 million in energy savings in the first year of user adoption. SAP has

developed its own ambitious sustainability strategy and leverages its own technology and

partnerships to meet targets and demonstrate the value that can be achieved.

JouleX targets ICT power management. The JouleX Energy Manager (JEM) allows

customers to monitor, analyze and control energy consumed by any device connected to a

firm’s network without using software agents. The firm’s product strategy assumes that as

more firms deploy power over ethernet devices, the network will become the base platform

for enterprise energy management, allowing firms to directly control the consumption of

devices including VoIP phones, printers, monitors and lighting controllers. JouleX’s deep

energy and industry domain expertise in data centres and distributed offices provides its

competitive differentiation. JouleX achieved high scores for data centre and ICT energy data

capture (2.6) with best-in-class scores for integration with data centre and ICT equipment

and management systems, commercial and retail building energy data capture (2.5), master

data management (2.4) and data architecture and scalability (2.0).

JouleX demonstrates value to firms through proof-of-concept solutions. JouleX has over

170 customers and has built a strong customer base within the telecommunications sector

with customers including Deutsche Telekom, Swisscom, Orange and Vodafone. As a result

of its long-standing partnership with Cisco, JEM for EnergyWise is available as a free option

for Cisco’s smaller LAN switches (see Verdantix Cisco And JouleX Target IT Facilities

Energy Management). JouleX currently has over 200 pilot and proof-of-concept solutions

installed with firms not yet paying for the service.

USER REQUIREMENTS SHOULD DRIVE SOFTWARE PURCHASE DECISIONS

Verdantix recommends that buyers of energy management software shortlist suppliers based on

their energy domain expertise, product strategy and planned usage scenarios over the next two

years. Verdantix heard that not all suppliers can meet all firms’ specific requirements during and

after the deployment of the solution. Firms with complex energy management requirements in

particular will implement software from several suppliers to provide integration with the

hundreds of thousands of energy-consuming assets, devices and controls present in a large

enterprise. Witness UK retail giant Tesco listed as a client of CA Technologies, Elster EnergyICT

and Verisae. Common usage scenarios include firms with:

Strategic sustainability strategies and a transformational programme in place. Verdantix

research finds that 49% of CSOs are responsible for implementing energy management

projects (see Verdantix Global Sustainability Survey: Budgets And Priorities). CSOs that

want to look beyond the low-hanging fruit and set their firm on a path towards a

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sustainable future should look for firms that have advanced project and portfolio planning

capabilities. CA Technologies, CarbonSystems, Hara, IBM, SAP and Schneider Electric

demonstrated this capability well. Their solutions allow firms to build energy efficient

projects at a facility, business, country or enterprise level, run what-if scenario models,

prioritize projects based on impact, manage the RFP process and then track contracts and

timelines throughout the project.

Industrial facilities seeking operational efficiency. Firms with significant industrial

footprints such as chemicals and pharmaceuticals now realise that high energy

consumption does not just come with the territory. Energy-intensive firms are now

managing energy more effectively to gain competitive advantage through cost savings. US

chemicals and plastics producer Dow Chemical has saved $24 billion since 1990 as a result

of energy efficiency measures. Firms in these sectors generally have fewer sites to manage

compared to a global hotel franchise for example, but each site contains energy-intensive

equipment and unique manufacturing processes. Firms in these sectors should look to

software suppliers with a strong pedigree in industrial and manufacturing plant energy

data capture and management such as IHS, Infor, SAP and Schneider Electric.

Environmental management experience wishing to consolidate software solutions. Firms

in sectors including automotive, basic resources, chemicals, industrial engineering, oil and

gas and utilities are familiar with environmental reporting software as a result of the

regulatory pressure to report their GHG emissions. Firms that require environmental

management software, but would also like greater visibility and control over their energy

consumption without having to use two suppliers, should consider using IHS or SAP. Both

suppliers have demonstrated strong energy management capabilities and are leaders in

environmental management software (see Verdantix Green Quadrant Environmental

Management Software (Global) 2012).

Energy critical assets where security of supply poses major risks. Today energy managers

are on the receiving end of diverse energy supply risks including blackouts and nuclear

power plant shutdowns. Critical infrastructures such as telecommunication networks,

financial services, power utilities and hospitals can suffer exponential impacts the longer

the interruption. More firms – particularly in Latin America and APAC – are investing in

decentralized energy such as CHP and Solar PV (see Verdantix On-Site Renewables Gain

Global Momentum). Elster EnergyICT and GridPoint demonstrated particularly strong

capabilities around data capture from on-site generation, including energy exported back to

the grid. Schneider Electric and Siemens demonstrated strong energy procurement

capabilities to help firms plan and develop future procurement strategies to help safeguard

them from an increasingly volatile energy market.

Increasingly squeezed budgets seeking energy cost reductions. Suppliers with strong

energy monitoring and targeting capabilities such as CA Technologies, Elster EnergyICT,

IBM and Schneider Electric are best placed to help firms identify inefficiencies, set

appropriate targets and monitor performance. Hara demonstrated the strongest capabilities

around energy budgeting and planning. Utility bill management is another area that can

provide firms with significant savings by streamlining the process and identifying billing

inaccuracies. Of the firms assessed in this study CarbonSystems, Schneider Electric and

Siemens demonstrated the strongest capabilities for this functionality.

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Large building and data centre portfolios looking to optimize energy consumption. Large

global organizations with dispersed building portfolios in sectors such as banking, business

services, insurance, media and retail that want to manage and integrate multiple energy

domains should look to suppliers with not only building energy management experience

but also large-scale existing deployments such as CA Technologies, IBM and Johnson

Controls. Their energy management capabilities are matched by their industry experience

and long lasting partnerships with systems integrators. Firms looking to better manage

building portfolios containing a high density of ICT equipment or data centres should also

consider JouleX for its deep domain expertise and experience.

Limited to zero visibility of current energy consumption and spend. Whilst some firms

already see the value of investing in energy management, others lag behind and are simply

looking for increased visibility on energy and carbon consumption and spend. Pressure on

firms to improve their sustainability reporting efforts, by stock exchanges for example,

increases the importance of being able to cost effectively capture and report this data, whilst

ensuring it is both complete and accurate (see Verdantix Sustainability Reporting

Frameworks Gain Global Traction). Suppliers such as Hara and CarbonSystems combine

robust data capture and master data management capabilities with best-in-class corporate

dashboards. Both suppliers achieved best-in-class scores for voluntary reporting to

organizations such as the Carbon Disclosure Project, streamlining their customers

sustainability reporting efforts.

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