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Using Marketing Automation to Boost Revenue and Reduce Marketing Costs

Using marketing automation to boost revenue and reduce marketing costs

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Want to learn more about marketing automation from someone other than a vendor? In this webcast you will learn from a marketer who has conducted multiple Marketing Automation implementations and helped companies achieve lead management success. Alexandre Pelletier will walk us through the ins and outs of marketing automation, including lead scoring, and lead nurturing, how to qualify leads and how to maintain a healthy sales pipeline. Presented by Alexandre Pelletier, Senior Manager, Lead Management Optimization, Mediative This webinar is presented by Marketo as part of the Revenue Masters Series. Visit www.marketo.com for more information.

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Page 1: Using marketing automation to boost revenue and reduce marketing costs

Using Marketing Automation to Boost Revenue and Reduce Marketing Costs

Page 2: Using marketing automation to boost revenue and reduce marketing costs

Our SpeakerAlexandre PelletierAlexandre PelletierSenior Manager, Lead Management OptimizationMediative

Page 3: Using marketing automation to boost revenue and reduce marketing costs

Our SpeakerAlexandre PelletierAlexandre PelletierSenior Manager, Lead Management OptimizationMediative#Marketo / @apelletier

Page 4: Using marketing automation to boost revenue and reduce marketing costs

About Mediative

Page 4#Marketo© 2011 Marketo, Inc. 

Page 5: Using marketing automation to boost revenue and reduce marketing costs

Agenda

The Acquisio Case StudyChallenges Challenges

Solutions Results

What to expectBest PracticesBest Practices

Page 5#Marketo© 2011 Marketo, Inc. 

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Acquisio Case Study

Page 6#Marketo© 2010 Marketo, Inc.

Page 7: Using marketing automation to boost revenue and reduce marketing costs

Challenges

Page 8: Using marketing automation to boost revenue and reduce marketing costs

Challenge 1

All leads were sent to sales

Page 8#Marketo© 2011 Marketo, Inc. 

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Challenge 2

Lead processing was very long

Page 9#Marketo© 2011 Marketo, Inc. 

Page 10: Using marketing automation to boost revenue and reduce marketing costs

Solutions

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Solutions

Creating and documenting a complete lead management processmanagement process

D i i d i l i l d iDesigning and implementing a lead scoring model and nurturing program

Automating and templating the lead capture process

Page 11#Marketo© 2011 Marketo, Inc. 

Page 12: Using marketing automation to boost revenue and reduce marketing costs

Solutions -Lead Management ProcessLead Management Process

Page 12#Marketo© 2011 Marketo, Inc. 

Page 13: Using marketing automation to boost revenue and reduce marketing costs

Solutions –Lead ScoringLead Scoring

Page 13#Marketo© 2011 Marketo, Inc. 

Page 14: Using marketing automation to boost revenue and reduce marketing costs

Solutions –Lead NurturingLead Nurturing

Page 14#Marketo© 2011 Marketo, Inc. 

Page 15: Using marketing automation to boost revenue and reduce marketing costs

Solutions –Lead CaptureLead Capture

Page 15#Marketo© 2011 Marketo, Inc. 

Page 16: Using marketing automation to boost revenue and reduce marketing costs

Results

Page 17: Using marketing automation to boost revenue and reduce marketing costs

Results

Increase of over 50% in the total value of opportunities generatedopportunities generated

R d l d lifi i b 50%Reduce lead qualification cost by 50%

Cut the time between lead generation and initial contact by more than 90%

Page 17#Marketo© 2011 Marketo, Inc. 

Page 18: Using marketing automation to boost revenue and reduce marketing costs

What To Expect & Best Practices

Page 19: Using marketing automation to boost revenue and reduce marketing costs

What To Expect

Lead Management Optimization is a journey, not an overnight quick fixnot an overnight quick fix

Page 19#Marketo© 2011 Marketo, Inc. 

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What To Expect

Lead Management Optimization is a journey, not an overnight quick fixnot an overnight quick fixNeed to be supported by both Sales & Marketing ExecutivesMarketing Executives

Page 20#Marketo© 2011 Marketo, Inc. 

Page 21: Using marketing automation to boost revenue and reduce marketing costs

What To Expect

Lead Management Optimization is a journey, not an overnight quick fixnot an overnight quick fixNeed to be supported by both Sales & Marketing ExecutivesMarketing ExecutivesCurrent processes and responsibilities will changechange

Page 21#Marketo© 2011 Marketo, Inc. 

Page 22: Using marketing automation to boost revenue and reduce marketing costs

What To Expect

Lead Management Optimization is a journey, not an overnight quick fixnot an overnight quick fixNeed to be supported by both Sales & Marketing ExecutivesMarketing ExecutivesCurrent processes and responsibilities will changechangeSales team will need to be trained on the new process and provide feedbackprocess and provide feedback

Page 22#Marketo© 2011 Marketo, Inc. 

Page 23: Using marketing automation to boost revenue and reduce marketing costs

What To Expect

Lead Management Optimization is a journey, not an overnight quick fixnot an overnight quick fixNeed to be supported by both Sales & Marketing ExecutivesMarketing ExecutivesCurrent processes and responsibilities will changechangeSales team will need to be trained on the new process and provide feedbackprocess and provide feedbackNew content will need to be developed

Page 23#Marketo© 2011 Marketo, Inc. 

Page 24: Using marketing automation to boost revenue and reduce marketing costs

Best Practices

Before starting, map your current processes, identify dead ends & fix themidentify dead‐ends & fix them

Page 24#Marketo© 2011 Marketo, Inc. 

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Best Practices

Before starting, map your current processes, identify dead ends & fix themidentify dead‐ends & fix themStart small with a simple nurturing program and a simple lead scoring modeland a simple lead scoring model

Page 25#Marketo© 2011 Marketo, Inc. 

Page 26: Using marketing automation to boost revenue and reduce marketing costs

Best Practices

Before starting, map your current processes, identify dead ends & fix themidentify dead‐ends & fix themStart small with a simple nurturing program and a simple lead scoring modeland a simple lead scoring modelIterate based on sales feedback

Page 26#Marketo© 2011 Marketo, Inc. 

Page 27: Using marketing automation to boost revenue and reduce marketing costs

Best Practices

Before starting, map your current processes, identify dead ends & fix themidentify dead‐ends & fix themStart small with a simple nurturing program and a simple lead scoring modeland a simple lead scoring modelIterate based on sales feedbackC i f l l d iCommunicate frequently to sales and train them on the nurturing program

Page 27#Marketo© 2011 Marketo, Inc. 

Page 28: Using marketing automation to boost revenue and reduce marketing costs

Best Practices

Before starting, map your current processes, identify dead ends & fix themidentify dead‐ends & fix themStart small with a simple nurturing program and a simple lead scoring modeland a simple lead scoring modelIterate based on sales feedbackC i f l l d iCommunicate frequently to sales and train them on the nurturing programM k h SDR i iMake sure you have an SDR position, someone who qualifies marketing leads

Page 28#Marketo© 2011 Marketo, Inc. 

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Q AAlexandre Pelletier

Q&AAlexandre PelletierSenior Manager, Lead Management [email protected]: @apelletier

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Post webinar discussionPost‐webinar discussionhttp://linkd.in/marketo‐group 

Page 31: Using marketing automation to boost revenue and reduce marketing costs

The Revenue Masters Webinar SeriesJanuary May 2011January - May 2011

Social Media for Business MarketersThe Definitive Guide to Lead ScoringThe Definitive Guide to Lead ScoringCEO Roundtable DiscussionFrom No‐Budget to Signed Deal using Provocation‐Based SellingWinning with Better Landing PagesWinning with Better Landing PagesSearch Marketing and Social MediaBuilding a Successful Customer CommunityAddi th H T h i t L d N t iAdding the Human Touch into your Lead Nurturing

Featuring Anne Holland, Sandy Carter, Paul Gillin, Jon Miller, Lee Odden Brian Carroll Rand Fishkin and moreLee Odden, Brian Carroll, Rand Fishkin, and more.www.marketo.com

Page 31#Marketo© 2011 Marketo, Inc. 

Page 32: Using marketing automation to boost revenue and reduce marketing costs

The Revenue Masters Webinar SeriesJanuary May 2011January - May 2011

Social Media for Business MarketersThe Definitive Guide to Lead ScoringThe Definitive Guide to Lead ScoringCEO Roundtable DiscussionFrom No‐Budget to Signed Deal using Provocation‐Based SellingWinning with Better Landing PagesWinning with Better Landing PagesSearch Marketing and Social MediaBuilding a Successful Customer CommunityAddi th H T h i t L d N t iAdding the Human Touch into your Lead Nurturing

Featuring Anne Holland, Sandy Carter, Paul Gillin, Jon Miller, Lee Odden Brian Carroll Rand Fishkin and moreLee Odden, Brian Carroll, Rand Fishkin, and more.www.marketo.com

Page 32#Marketo© 2011 Marketo, Inc. 

Page 33: Using marketing automation to boost revenue and reduce marketing costs

The Revenue Masters Webinar SeriesJanuary May 2011January - May 2011

Social Media for Business MarketersThe Definitive Guide to Lead ScoringThe Definitive Guide to Lead ScoringCEO Roundtable DiscussionFrom No‐Budget to Signed Deal using Provocation‐Based SellingWinning with Better Landing PagesWinning with Better Landing PagesSearch Marketing and Social MediaBuilding a Successful Customer CommunityAddi th H T h i t L d N t iAdding the Human Touch into your Lead Nurturing

Featuring Anne Holland, Sandy Carter, Paul Gillin, Jon Miller, Lee Odden Brian Carroll Rand Fishkin and moreLee Odden, Brian Carroll, Rand Fishkin, and more.www.marketo.com

Page 33#Marketo© 2011 Marketo, Inc. 

Page 34: Using marketing automation to boost revenue and reduce marketing costs

Thank YouThank YouContact UsContact Us+1.877.260.6586www.marketo.com