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TWITTER STRATEGY FOR REAL RECRUITERS ONREC Sourcing Summit Sept 14, 2010

Twitter Strategy for Real Recruiters

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Page 1: Twitter Strategy for Real Recruiters

TWITTER STRATEGY FOR REAL RECRUITERS

ONREC Sourcing Summit Sept 14, 2010

Page 2: Twitter Strategy for Real Recruiters

What are you trying to do?

Page 3: Twitter Strategy for Real Recruiters

Your strategy depends on your situation.

Finding talent is hard (scarcity)

Job

is c

riti

cal

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Page 4: Twitter Strategy for Real Recruiters

Why Twitter?

• ‘cuz everyone else is doing it• there might be untapped talent• looks like it might be fun• relationships r us• Twitter users match our

demographics

Page 5: Twitter Strategy for Real Recruiters

Some things to keep in mind before you dive in

• Twitter might not be for you*• You might need to experiment, reset • You should probably work with legal,

marketing, communications and other sordid characters

*or, expect a few false starts

Page 6: Twitter Strategy for Real Recruiters

You might not be an overnight sensation

Page 7: Twitter Strategy for Real Recruiters

What can Twitter do for you?

Page 8: Twitter Strategy for Real Recruiters

What can Twitter do for you?

• Branding, awareness and reputation management

• Build a talent community• Improve customer candidate

experience• Research and competitive

intelligence• Direct sales recruiting opportunities

Page 9: Twitter Strategy for Real Recruiters

Brand, awareness & reputation management

Finding talent is hard (scarcity)

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Job

is c

riti

cal

Page 10: Twitter Strategy for Real Recruiters

Build a talent community

Finding talent is hard (scarcity)

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Job

is c

riti

cal

Page 11: Twitter Strategy for Real Recruiters

Talent Community?

• Communication outside your ATS or formal process

• Proprietary• Fluid (members opt-in, opt-out at

will)• Contained (replenishing)• Three-way conversation possible

Page 12: Twitter Strategy for Real Recruiters

Improve candidate experience

Finding talent is hard (scarcity)

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Job

is c

riti

cal

Page 13: Twitter Strategy for Real Recruiters

Research and CI

Finding talent is hard (scarcity)

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Job

is c

riti

cal

Page 14: Twitter Strategy for Real Recruiters

Direct recruiting

Finding talent is hard (scarcity)

Don’t work too hard on this

Automate the process

Outsource or form a swat team

You’d better be good at

this – spend time & $$

Job

is c

riti

cal

Page 15: Twitter Strategy for Real Recruiters

How????

Page 16: Twitter Strategy for Real Recruiters

Five Pillars of Twitter Recruiting Strategy

• Build and promote your brand• Tweet your jobs• Proactively source talent• Develop long term relationships• Measure and communicate success

Page 17: Twitter Strategy for Real Recruiters

1. Build and promote your brand

• Twitter background and avatar• Bio and URL• Content–Who will tweet?–What will you share–What won’t you share?

• Consider PR and branding training

Page 18: Twitter Strategy for Real Recruiters

GE “gets” it. Somewhat.

Page 19: Twitter Strategy for Real Recruiters

2. Tweet your jobs

• Targeted– Job skill– Location

• Timely• Format– length

• Searchable– Hashtag

• Mobile

Page 20: Twitter Strategy for Real Recruiters
Page 21: Twitter Strategy for Real Recruiters

Advanced Approach

Page 22: Twitter Strategy for Real Recruiters

3. Proactively source talent

• Advanced search• Twitter lists• Events/hashtags• Get creative!

Page 26: Twitter Strategy for Real Recruiters

Use lists to curate groups of people

• List your employees on Twitter• List your recruiters on Twitter• Create lists of experts in your

industry/function• Keep up with the conversation• You don’t have to follow someone to

include them on a list

Page 29: Twitter Strategy for Real Recruiters

Use lists to stay organized

Page 30: Twitter Strategy for Real Recruiters

Hashtags – easy way to find relevant people/content

• Looks like this: #onrec• Use a Twitter client or dashboard• Search for hashtag content• Save searches• Create your own hashtag

Page 31: Twitter Strategy for Real Recruiters

Discovering hashtags

Page 32: Twitter Strategy for Real Recruiters

Viewing hashtags

Page 33: Twitter Strategy for Real Recruiters

4. Build relationships

• Your success depends on it. • If you don’t want to do this, get out

of recruiting• Content, content, content• Editorial calendar• From online to offline and back

Page 34: Twitter Strategy for Real Recruiters

Engage! Get people excited.

Page 35: Twitter Strategy for Real Recruiters

Share awesome, original content

• Include personal experiences• “Inside” your company, industry or function• Feature employees as much as possible• Share awesome photos and videos• Whitepapers, blog posts, articles• Promotions and awards• “How to”• News, providing it’s news• Integrate FB, careersite, youtube, etc.

Page 36: Twitter Strategy for Real Recruiters

The almighty retweet

• Increase exposure and attract new followers• Two-way:

– Retweet great content– Make sure your content gets retweeted

• Make sure you’re retweetable– Include links (bit.ly works best)– Tweet on Friday– Leave room for editorial– Shorten your tweet to 120 characters– Tweet it first! – Add “color commentary”

Page 37: Twitter Strategy for Real Recruiters

Turn followers into candidates

• Curate and tend to your lists• Research followers– Further refine list– Find other talent communities

• Cross reference/leg work– LinkedIn– Blog– Google or Yahoo Profiles

Page 38: Twitter Strategy for Real Recruiters

Developing deeper relationships

• Proceed with caution– Direct sourcing

• Respond with an @reply to get attention• Send specific DMs with call to action– Check out (or comment) on this blog post– Event invitation

• Get offline!• No spam!

Page 39: Twitter Strategy for Real Recruiters

5. Measure & communicate success over time

• Facebook fans, likes and shares• Twitter followers and retweets• Youtube views• Newsletter subscribers• Link popularity• RSS subscribers• Website traffic (plot campaigns)• Comments (and insights)• Traditional sourcing data

Page 40: Twitter Strategy for Real Recruiters

Use a Twitter client to track metrics