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The Agile Business Gap www.brainmates.com .au

The Agile Business Gap - By Nick Coster

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The Agile Business Gap

www.brainmates.com.au

Nick CosterCo-Founder and

Head of Training Services

We are a Product Management Consulting and Training business.

We work with product teams across varied industries, companies and organisational sizes.

The Agile Business Gap

Business Development

The Vision of an Agile Business is…

The Vision of an Agile Business is…

Earlier realisation of

business benefits by

prioritising for business

and market value.

The Vision of an Agile Business is…

Delivery of

smaller and more

regular product

features to the

market.

The Vision of an Agile Business is…

Increased business

collaboration and

transparency

throughout the

development.

The Vision of an Agile Business is…

Reduction of risk through faster learning from the market.

But…

… we have observed a repeating problem in many

existing business where Agile is implemented.

Agile starts well…..

….. but then GAPS start to appear between the business and the development team.

These are Agile Business Gaps

What causes the Agile Business Gap?

Page Text

Business Definition

Development Definition

AGILE

20

Traditional Product DevelopmentIdea

Business Case

Design

Build

Market Launch

21

Traditional Product DevelopmentIdea

Business Case

Design

Build

Market Launch

Likelihood of Market Fit diminishes over time

High

Low Time

Mar

ket

Fit

22

Agile methods are introduced to deliver better products to

market faster.

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

Product Backlog

User Story

User Story

User Story

Sprint Backlog Sprint Tasks

Sprint2-4

weeks

Daily Work

Highest B

usiness

Value

Sprint Release Marketable Product

Agile Product Development

But when a development team “Goes Agile” other

things break.

Why?

25

Idea

Business Case

Design

Build

Market Launch

Agile Product DevelopmentActual

The Product Build is only one stage of many required for successful Product Delivery

26

Idea

Business Case

Design

Build

Market Launch

Agile Product DevelopmentActual

The impacts of introducing Agile will be felt throughout the

process…

The Vision of an Agile Business is…

?!

Gap 1:Product Management Resource Gap

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Idea

Business Case

Design

Build

Market Launch

Agile Product DevelopmentActual

In an Agile team there is a Product Owner

But where do “Product Owners”

come from?

By default the Agile team turns to the

Product Manager…

IMPACT:

When a Product Manager also acts as the Agile Product Owner, both the product and

the Agile project suffers.

Tip 1:a) Resource a dedicated Agile

Product Owner role.

b) The Product Manager and the Agile Product Owner work hand in hand to manage the product delivery.

Make it clear!

Business “Product Owner”

≠Agile “Product Owner”

Business “Product Owner”:

Responsible for Product Profit and Loss $$

Agile Product Owner:

Responsible for prioritisation of user stories to increase customer and business value.

Outcome:

Appropriate Product Owner resourcing allows for better communication and delivery through job specialisation.

Gap 2: Agile Product Management Gap

40

Idea

Business Case

Design

Build

Market Launch

Agile Product DevelopmentActual

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

Product Backlog

User Story

User Story

User Story

Sprint Backlog Sprint Tasks

Sprint2-4

weeks

Daily Work

Highest B

usiness

Value

Sprint Release Marketable Product

Key interface is the

Product Backlog.

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

User Story

Product Backlog

But where do User Stories come

from?

The Product Backlog is a prioritised list of

User Stories.

Product Manager converts

high level Business Case

objectives into more granular

requirements.

http://www.romanpichler.com/blog/tools/product-canvas/

Signoffs and Approvals

These documents need to be “complete” before they are signed off.

IMPACT:

With no changes to the signoff and approval stages the benefits of an Agile team

are wasted.

Tip 2

Develop requirements in “Discovery Sprints” of the same

length as Agile team Sprints.

Signoffs at the end of each Sprint.

Prioritise Business Case outcomes by

market segment value.

Segment A

Segment B

Segment C

Segment D

Highest Business Value

Lowest Business Value

For the highest value segment, storyboard scenarios (or “epics”)

Segment A

Scenario A1Highest Business Value

Lowest Business Value

Scenario A1 Scenario A2 Scenario A4

Scenario A3

Scenario A2

Scenario A4

Scenario A3

Highest Business Value

Finally, break the scenario into

smaller tasks or User Stories

Segment A

Scenario A1

User Story A1-X

User Story A1-Y

User Story A1-Z

Highest Business Value

Lowest Business Value

Product Backlog

prioritised by business value and testable outcomes.

Segment A

Scenario A1

User Story A1-X

User Story A1-Y

User Story A1-Z

Segment B

Scenario B2

User Story B2-X

User Story B2-Y

User Story B2-Z

Segment A

Scenario 2

User Story A2-X

User Story A2-Y

User Story A2-Z

Highest Business Value

Lowest Business Value

Outcome:

Alignment of sprint cycles delivers regular small parts of

Business value with the traditional process.

Gap 3:

Business Case Gap

53

Idea

Business Case

Design

Build

Market Launch

Agile Product DevelopmentActual

Business Case funding is for projects, NOT continuous delivery of a product in the

market.

Continuous Product DeliveryProjects

Established Organisations

Project Focused Funding.

Need to know project costs before project starts.

Want to spend as Capital Expenditure for accounting.

IMPACT:

It is more difficult to get projects funded when the

costs are so “Flexible”.

Tip 3:a) Estimate the full cost of a single

sprint.

b) Estimate the # Sprints required for a market release.

This limits both costs and time of the project and helps clarify scope.

Outcome:

Simplifies business case costing.

Smaller projects, more often embraces faster learning from

the market.

Is your Business Agile?

How will you close the Agile Business Gap?

Business Development

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