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The 10 Conversations Leaders Must Have
Dr Tim Bakerwww.winnersatwork.com.au
It’s all about the conversation
Organisations are
conversations
Organisations are
a series of
conversations
Good quality
conversation is
sadly neglected
The ‘art’ of
conversation
Have we lost the need
for conversations?
I don’t have
time for
conversations
Leadership is a
relationship
The Coaching Conversation
The Mentoring Conversation
The Delegation Conversation
The Visioning Conversation
The Encouraging Conversation
The key to bringing out the best in others
is to express appreciation, acknowledge
contribution, and celebrate
achievements.
Baker & Warren - Conversations at Work
The Five Conversations FrameworkDate Topic Content Key Questions
Month 1 Climate review Job satisfaction, morale
and communication
• How would you rate your current job satisfaction?
• How would you rate morale?
• How would you rate communication?
Month 2 Strengths
and talents
Efficiently deploying
strengths and talents
• What are your strengths and talents?
• How can these strengths and talents be used in your current and
future roles in the organisation?
Month 3 Opportunities
for growth
Improving performance
and standards
• Where are opportunities for improved performance?
• How can I assist you to improve your performance?
Month 4 Learning and
development
Support and growth • What skills would you like to learn?
• What learning opportunities would you like to undertake?
Month 5 Innovation and
continuous
improvement
Ways and means to improve
the efficiency and
effectiveness of the business
• What is the one way that you could improve your own working
efficiency?
• What is the one way that we can improve our team’s operations?
Baker, T. (2013). The End of the Performance Review: A New Approach to Appraising Employee Performance
• The 8 Values of Highly Productive Companies
• Attracting and Retaining Talent: Becoming an Employer of Choice
• Maximising Your Impact: Getting What You Want Ethically and Honestly
• Performance Conversations that Make a Difference Converting Job Descriptions to Role Descriptions for Better Performance
• The 8 Performance Myths Holding Organisations Back from Optimal Performance
• Building Trust and Performance Through a Culture of Conversation
• The 4 Strategies for Maximising Influence
• The Five Conversations Framework: A Highly Effective Alternative to the Performance Review
• Shifting from Performance Appraisal to Performance
• Tools for Effective Feedback: Creating a Culture for Performance Improvement
www.winnersatwork.com.a
u
Dr Tim Baker
0413 636 832
www.winnersatwork.com.au
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