Team Leadership

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  • Uniface Delivery GroupTeam Leadership

    Arjen van VlietSenior Uniface Consultant

  • About meFulfilling the roleGrowing the role

    Objectives

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  • AspirationsAdd value to the Dutch SDG organisationAdd management skills to my professional experienceKey attributesAbove average communicator, social skillsPro active attitudeExperience & achievementsAlmost 20 years of working as a consultantAlmost 15 years of working with UnifaceAlmost 10 years of working with / for the Compuware organization

    About Me

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  • Fulfilling the roleDelivery

    Deliver excellent servicewhile increasing profitabilityand offer satisfaction on the job

  • Fulfilling the roleDelivery3 kinds of client work:

    Brains projectsGrey hair projectsProcedure projects

  • Fulfilling the roleDelivery

  • versusFulfilling the roleDelivery

  • Fulfilling the roleDeliveryLinking the 3 goals

  • Fulfilling the rolePeople management

    Origin of the word manager

    Lies in the French horse riding sportsLe soigneur d n champion (The trainer of a champion)The manager provides ideal conditions for the champion horse to achieve optimal performance

  • Fulfilling the rolePeople management

    Managing is providing conditions through which employees can optimally make use of their qualities to achieve pursued results

  • Fulfilling the rolePeople managementStereotyping the typical consultant (1)Gets bored easilyHates doing repetitive sorts of workAlways likes to seek out new challengesKeyword: driven

  • Fulfilling the rolePeople managementStereotyping the typical consultant (2)Needs to constantly test his/her skills against unfamiliair problems with uncertain probability of succesPrime example of The Imposter Syndrome(= We have found you out. Youve been faking it all these years)

  • Fulfilling the rolePeople managementHow to motivate these professionals?

  • Fulfilling the rolePeople management

  • Fulfilling the rolePeople managementCareer lessons for consultants:Continual professional development is a lifelong requirement, not an optionCareer health is not dependent on the volume of business you do, but the type of work you do and who you do it forDont put your career building in other peoples hands asset milkingTake charge of your own practice development activities (marketing and selling) asset buildingWhat the firm ask you to do will not automatically always be the right thing to build your asset. Keep a balance between milking and buildingInvest in marketing to existing clients: their new business promotes both your skill asset and your client relationship asset

  • Fulfilling the roleSales Support

  • Fulfilling the roleSales Support

  • Fulfilling the roleSales Support

    Can we..Develop an innovative approach to hiringTrain our people better than the competitionDevelop innovative methodologies for handling our matters Build our firmwide expertise betterOrganize and specialize our people betterListen to the market betterInvest in research an development on client issues

    ?

  • Growing the roleExceeding Expectations

    Moving towards an international SDGMaking the network work

    Investigate available skills, past projectsReward consultants for international assignmentsReward local offices for lending out or referring client work to other offices

  • Growing the roleExceeding Expectations

  • Questions? Discussion?

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