Talking Heads Story

Private & Confidential

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Meet TALKINGHEADS


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Our Story• TALKINGHEADS is an independently owned human capital consulting firm.

• Our customer profile ranges from start-up to Fortune 500 companies.

• A team that has winning track records and that has consciously taken the road less traveled.

• We enable organizations,• Deliver their people plan• Build an enviable leadership team

Simply put we will be the “H” in your HR


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Our DNA

Unparalleled Thought

Uncompromising Delivery

“Our way of life” Execute without Excuse Be innovative Be fiscally responsible Have empathy


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Integrated HR Delivery Platform

RPO

Consulting

Executive Search Interim HR

“H” in your HR


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Executive Search• Transform the standard roles & responsibilities into a compelling “What is

in it for me?” proposition

• We do significantly influence the career choice of an executive

• Build relationships out of a business, there by earning the lifetime loyalty of the executives who put their career in our hands

• You give us a “profile” we will get you the “person”

• Right source: The first time, on time and every time


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Right Source @ TALKINGHEADS

We have managed, shaped the careers

and mentored large high performance teams,

so we know what is expected of a leader

We thrive on passive job seeker pool,

hence we do not push candidates,

instead pull them to the profile we are targeting to close

We are constantly in touch with promising individuals and

rising stars in various organizations from different industry segments

Credential verification is a personalized endeavor and

not just another process.

Our associates are knowledgeable and come from diverse

industry backgrounds

We can differentiate between theoretical knowledge and actual track records

Precision and discretion while handling requirements

helps us deliver on our promise of efficiency and cost

We are driven by the single minded objective of building your leadership team and not by our P&L targets


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Interim HR

Design• Training/Workshops• JD/ Employee

Collaterals

Develop• CDM• AC/DC• Coaching/Counseling•Mentoring•Feedback Mechanisms•Performance Management Systems•HR Manuals

Structure• Frameworks• Policies• Pay Differentiation

Plans• Incentive Programs• Competency

Frameworks


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Consulting

Strategic assignments which are transformational in nature. [Transformational HR]

Organization structures Career models and performance management Compensation & Benefits Employer branding and development of employee collateral HR set-up and operations


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Think: RPO

Source: Literature search


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RPO: Solution approach

SolutionObjectives

DesiredOutcomes

Employer Branding &

Multi-channel Sourcing

Process Improvement

& Standardization

Systems &Technology

Perceived as Employer of Choice

Improve Capability,

Quality& Retention

Reduce Cost

Per Hire

Improved Functionality

& Productivity

Speed, Efficiency & Control

Increase Organization

Capacity to recruit directly

Best Practice Model


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Talk: RPO• Fully integrated, automated and comprehensive talent solution

• While we are busy recruiting and creating an enviable talent pool from the external market, we develop strong employee referral and internal job posting programs to harness the power within your organization

• 360 degree review of model, people, process and technology

• In the tight talent market we operate in, our specialized recruitment team will be your answer. They will fit your culture and ours

• We realize that every business is a communication business and our recruiters are excellent communicators who can consistently sell – sell – sell!

• Our data and metric driven approach brings to life our insights on market analysis, your overall competitiveness as an employer and a brand in relation to the industry, compensation scales and much more

• We bring in innovative sourcing channels for tapping into the talent pool


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Why TALKINGHEADS?If you want to…

Avail of the distilled experience of a team that has helped script the success stories of many a MNCs and Indian corporations

Develop and implement a people plan that will deliver on your business plan

Adopt a strategic view towards your HR and Talent management function

Work with a niche one-stop HR shop, for all your HR set-up, strategy and operational needs

TALKING HEADS has strong metric and service delivery orientation• Quality, Service & Speed are our assets

Our data and metric driven approach brings to life our insights on market analysis, your overall competitiveness as an employer, a brand in relation to the industry, compensation scales and much more


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They Talked!


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Thank you

Write to [email protected] call us on +91 9980092948

mailto:[email protected]


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Caution!! Case studies ahead…


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Outcome

o Corrected systemic issues and left the in-house team as a stronger entity than what we inherited

o TALKINGHEADS team and in-house team are one team, backed by the sniper power of our back office team

Improved recruitment run-rate was just consequential – it had to happen!

The brief

Improve the current ramp up rate from the current ‘x’ to ‘3x’ and enable business to meet the demand

Diagnosis

The due diligence exercise revealed systemic issues:

o Fractured employee referral programo Potpourri of niche and common skill

requirementso Ineffective stakeholder / expectation

management skillso Un-directed team which could not

connect the dots and look at the big picture

o Training & mentoring need for the in-house team

o No succession plano Lack of measurement / benchmarking

tools to help them do a better job next time

Our Approach

Recono Conducted a thorough due

diligenceo Agreed with the customer on

definition of “success”

Recommendo Our recommendations were aimed

at addressing the root cause of the issue and not the symptoms

Resulto The Dotted Line was an integral

part of the solution and hence delivered exceptional results

Right Source @ TALKINGHEADS

o Our entrepreneurial spirit, helps us keep an open-mind

o Training, mentoring, creating a prioritization matrix, developing a succession plan, developing metrics were not asked for – We developed them to create a sustainable success story.

o We are driven by building your success story and not by our P & L targets

Avant-garde: TALKINGHEADS

o Experienced talent acquisition specialists

o Strong back office augmentation capabilities

o We delivered on the brief provided to us in a manner that is sustainable

o We walked out with a relationship out of that business hence earning customer’s lifetime loyalty

RPO for a top retailer in the US operating an

Indian IT captive


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Outcome

o Within just two weeks, TALKINGHEADS put the H back in retailer’s HR.

o We delivered 148 job descriptions.

The brief

Having just started its Indian operations, this customer of ours needed to put job descriptions in place. The challenge was that, the jobs being moved did not have a parallel in the Indian context. TH was up to the challenge.

Process

o The Talking Heads team immersed itself in the client organisation

o We met one-on-one with key staff and functional executives

o We conducted a comparative study of roles and responsibilities amongst Indian companies to understand the Indian context

o We developed a detailed Human Job Analysis and a candidate profile

Our Expertise

Work Overflow Management is a Talking Heads specialty.

We get to the root of the problem with a zoom-in and hit approach, with empathy at its very core.

RPO @ TALKINGHEADS

o Avail of the distilled experience of a team that has helped script the success stories of many a MNCs and Indian corporations

o Adopt a strategic view towards your HR and Talent management function


o Experienced HR specialists

o Strong research capabilities

o We were tasked with putting together Job Descriptions, we gave them much more than that!

Top US retailer gets JDs in a jiffy


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Outcome

o We designed and executed CDM, which helped them build capability Internally

o This not only demonstrated the organization’s commitment to employee development & growth but also resulted in employees viewing the company as a great place to work

o We had put the H back in their HR

The brief

After a streak of rapid growth, a UK retail major was challenged to retain its talent. It wanted to improve career options for lateral and/or vertical moves to its employees in the IT Services stream. Riddled with Time constraints and capability crunch, the customer’s HR team signed up TALKINGHEADS

Process

o We drew up a plan of action for the next 12 months to create and implement a framework for aspirants to grow and move laterally within the career options available to them.

o Further, We linked these paths to the other HR processes, there by developing a plug and play Career Development Model

Our Approach

o @ TALKINGHEADS We always connect the dots and look at the big picture. Consulting @ TALKINGHEADS

o Develop and implement a people plan that will deliver on your business plan


o TALKING HEADS has strong metric and service delivery orientation

· Quality, Service & Speed are our assets

o Our data and metric driven approach brings to life our insights on market analysis, your overall competitiveness as an employer, a brand in relation to the industry, compensation scales and much more

Career Development Model for a UK Retail

Major


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Outcome

o After more than 13 months, the fruits of this association are there for the picking.

o With TALKINGHEADS providing the H in its HR, the organization has been able to establish effective and efficient HR processes and continues to concentrate hard on its core business.

The brief

A digital media services firm was moving on the fast track and had started to feel growth pangs. People management was posing a challenge.

Our Process

o Working as an extension of the client’s organization, Talking Heads delivers the complete spectrum of HR services.

o From HR strategy to operations, design to rollout, and from inception to follow-up, we worked hand in hand.

Our Expertise

Interim HR, a TALKINGHEADS solution, is specifically designed for firms that are setting up or scaling. It involves outsourcing the HR function over a defined period of time.

Interim HR @ TALKINGHEADS

o Our entrepreneurial spirit, helps us keep an open-mind

o We are driven by building your success story and not by our P & L targets


o Work with a niche one-stop HR shop, for all your HR set-up, strategy and operational needs

Digital media services firm gets a total HR

package


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Outcome

o For over nine months, TALKINGHEADS has provided the H in the company’s HR.

o The organization succeeded in establishing world-class HR processes via TALKINGHEADS

o We built operated and transferred the HR organization for our customer

The brief

The customer faced significant changes within the organization making the road ahead seem unclear. That’s when the company contracted Talking Heads to take charge of HR delivery.

We put the ‘H’ in HR

As the company’s outsourced HR partner, TALKINGHEADS delivered the entire gamut of HR services.

o We defined the HR strategy

o Set up the operations team

o Design and rollout the policies, procedures and HR processes

o Delivered the transactional HR through our back-office

Our Expertise

Interim HR, a Talking Heads solution, is specifically designed for firms that are setting up or scaling.

It involves outsourcing the HR function over a defined period of time

Interim HR @ TALKINGHEADS

o Our tested practice of DDS methodology was implemented


o Develop and implement a people plan that will deliver on your business plan

o Adopt a strategic view towards your HR and Talent management function

Establishing World-Class HR Processes for

a global leader in storage solutions

Business

Talking Heads Story