Taking the Creep Out of Scope Creep

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Managing Project Scope


  • 1. Achieving business excellence Webinar:Taking the Creep out of Scope Creep: Managing Project Scope April 3, 2012 11:00 AM 12:30 PM 1ITMPI005
  • 2. Achieving business excellence Janet Russac, CFPS, CSMS Principal Software Measurement Expertise, Inc. (SME) jrussac@SoftwareMeasurementExpertise.com Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) Michael_milutis@compaid.com 2
  • 3. Achieving business excellence AboutSoftware Measurement Exper tise, Inc. (SME) Janet Russac, CFPS, CSMS Principal/Owner Over 30 years experience as a programmer, analyst and measurement specialist in software application development and maintenance Leads a team of experienced consultants who offer expertise in: Function Point Counting Software Measurement Estimation Auditing Training Mentoring Benchmarking 3
  • 4. CAI Achieves IT Operational Excellence 4
  • 5. PDU CREDITS FOR THIS WEBINARThe Project Management Institute has accredited this webinar with PDUs 5
  • 7. Achieving business excellence Topics What is project scope, scope management and scope creep? What causes scope creep? Is all scope creep bad? How can scope creep be avoided? How can scope creep be managed? 7
  • 8. Achieving business excellenceDefining Scope, Scope Management and Scope Creep 8
  • 9. Achieving business excellence Project Scope As defined by the Project Management Institute Project Management Body of Knowledge (PMBOK): The features and functions that are to be included in a product or service. The work that must be done to deliver a product with the specified features and functions. 9
  • 10. Achieving business excellence Project Scope Management As defined by the Project Management Institute Project Management Body of Knowledge (PMBOK): The processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. 10
  • 11. Achieving business excellence Scope Creep Also known as scope change or scope gallop Definition according to the International Function Point Users Group (IFPUG): Additional functionality that was not specified in the original requirements, but is identified as the scope is being clarified and the functions defined. 11
  • 12. Achieving business excellenceScope Creep is the primary cause oflate deliveries and potentially "never ending" projects! 12
  • 13. Achieving business excellence Causes of Scope Creep 13
  • 14. Achieving business excellence Poorly defined project scope in the Project Statement Not clearly identifying what is in scope and what is out of scope Poor requirements analysis Not spending enough time gathering business requirements Assuming you know what is needed 14
  • 15. Achieving business excellence Poor project requirements Requirements are ambiguous or open to interpretation Requirements not fully documented Poor project control / lack of change control Not having a process to manage changes Not following the process to manage changes 15
  • 16. Achieving business excellence Underestimating the Complexity of the Project Failure to use similar projects from the past to estimate the current project Not Involving Users Early Enough Thinking you know what the users want or need Not involving the users in both the requirements analysis and design phases 16
  • 17. Achieving business excellence Indecisive project stakeholders Project stakeholders indecisive about the functionality and scope they require Too many project stakeholders who have differing priorities and objectives Multiple project stakeholders arguing over prioritization of functionality to be delivered 17
  • 18. Achieving business excellence Gold Plating The practice of exceeding the scope of a project in the belief it is adding value Developers add new features believing they will increase customer satisfaction These changes consume time and budget, and are not guaranteed to increase customer satisfaction 18
  • 19. Achieving business excellence Is all scope creep bad? 19
  • 20. Achieving business excellence Unavoidable scope creep Market trends are continually changing. Changes to requirements are required to keep abreast with competition. Government / Regulatory requirements could change. These have to be implemented. Products out of your control with which your project must interface could have changes to them. 20
  • 21. Achieving business excellenceHow can scope creep be avoided? 21
  • 22. Achieving business excellence Write an accurate and detailed Project Scope Statement. Get the statement approved by all project stakeholders during project initiation. Ensure that project requirements are accurate, documented and approved. All of the project stakeholders must read and approve the requirements. 22
  • 23. Achieving business excellence Good initial estimating and planning Well-written requirements are necessary for good estimates! Requirements need to be complete, unambiguous, detailed and sizable. Use historical data for similar projects to generate the estimates. Utilize these estimates in your project plan. 23
  • 24. Achieving business excellence A Change Request Process must be defined and adhered to by all. Assess the impact of the change request on time, cost and schedule. Review this analysis with the project stakeholders. Get approval of the change request from the project stakeholders. 24
  • 25. Achieving business excellenceHow can scope creep be managed? 25
  • 26. Achieving business excellence Educate the customer / stakeholder. Make th