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Taking Disruption for Granted Kate Carruthers March 2016

Taking disruption for granted

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Taking Disruption for GrantedKate Carruthers

March 2016

Agenda

Disruption

Some examples

Trends and technologies

Challenges

Opportunities

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Disrupting communication

Disrupting online advertising

Market cap: US$526.8BMar-16 Disruption | © Kate Carruthers | katecarruthers.com 5

AdWords was disruptive

Yahoo charged $5,000 for a banner ad and required a $10,000 minimum ad purchase

Google offered a self-service ad product starting at $1

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Disrupting hotels

Market valuation: US$25.5BMar-16 Disruption | © Kate Carruthers | katecarruthers.com 7

Enables people to monetise their home

Fuelled by GFC & collaborative consumption

Disrupted hotels without owning a single property

Still not making a profit

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Disrupting journalism

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Technology Enabled Disruption

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Cloud everything > lower costs

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Next generation social networks > commerce > social intelligence

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Commerce becomes social, local and peer-to-peer

Mobile everything > shopping > payments

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New ways to pay

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Money > digital payments > micropayments > digital currencies

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Blockchain changes everything

Source: Wikipedia

Crowdfunding

“describes the collective effort of individuals who network and pool their money, usually via the Internet, to support efforts initiated by other people or organizations”

Feb 2013 © Kate Carruthers | katecarruthers.com 16

Crowdfunding > equity crowdfunding

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The ‘We’ Economy

New ways to fund

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New ways to fund

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Powered by social networking

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Contextual

Relevant

Timely Social

Automated

Challenges and opportunities

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Why wait to be disrupted?

Taxi industry waited and now Uber is eating their lunch

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Getting ahead of disruption

Think!Permission to experimentAgile – fail earlyTalk about the issuesScan the landscapeLook at other industries for inspiration

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People are the secret

sauce

Experiments and mistakes

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Who’s doing it already

BANKSAdopting agileSetting up innovation labs and incubatorsTraining peopleUsing it for product innovation Running hackathons

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NAB hackathon

Challenges

Regulatory complexity

Informed choice

Digitisation

Privacy

Security

Demographics

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Changed business context

Business models are being disrupted

Change is happening on faster cycles

People still value service & personal connection

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Look for asymmetries

Information

Power

Time

Desire

Skill

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Opportunities

Wayfinding – helping people navigate the process

Occupy the gaps between constituents

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Opportunities

Connected constituents

Social networks

Crowdfunding

Collaborative economy

Optimise & streamline process

Use cloud to lower costs

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“The web is the greatest entrepreneurial platform ever invented. Lowest barriers of entry, greatest human reach ever. I love the web. Permission-less, grand reach, diversity of implementation.”- David Heinemeier Hansson https://signalvnoise.com/posts/3972-reconsider

Thank-you

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