Stress ManagementORGANIZATIONAL BEHAVIOR

B.B.A -4

PRESENTED BY

FAWAD ANSARIKHUSHBOO SHAIKH

Presentation OutlinesWhat Is Stress?

Stress and Performance

Work-Related Stressors

Work Stress and Its Management

Type A and Type B personality profile

Managing Stress

Stress Management Strategies

Stress Management Survey

What is Stress?

Stress is a state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.

Constructive Stress

Destructive Stress

Stress and Performance

Constructive stress (custress) is stress that acts in a positive way for the individual and/or the organization

Destructive stress (distress) is stress that acts in a dysfunctional way for the individual and/or the organization.

Work-related stressors

1. UNREALISTIC TASK DEMAND2. ROLE AMBIGUITIES3. ROLE CONFLICTS 4. INTERPERSONAL CONFLICTS 5. CAREER DEVELOPMENT

Work-Stress and its Management

Stress is a dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desire and for which the outcome is perceived to be both uncertain and important.

Type-A & Type-B personality profiles Type A individuals are extremely competitive and very devoted to work.Strong sense of timing and urgencyBecome aggressive, impatient, and very work-orientedMore likely to experience stress

The Type B individuals tend to be less competitive and less devoted to their workWeaker sense of timing and urgencyLess likely to experience stress

STRESSORSLife Stressors

The causes of stress may reside in events that are not directly connected to people daily- work lives.

• Death of spouse

• Divorce

• Marital separation

• Jail term

• Death of close family member

• Personal injury or illness

• Marriage

• Lose of job

• Retirement

Organizational Stressorsrelate to task demanded, physical demands

Managing Stress (Strategies)

Individual Approaches Individual strategies that have proven effective include:

A. time-management techniques,

B. increased physical exercise,

C. relaxation training, and

D. expanded social support network.

OrganizationalApproachesStrategies to consider include:personnel selection and job placement, training, realistic goal setting, redesign of jobs, increased employee involvement, improved organizational communication and corporate wellness programs

Stress Management Survey

At work

1. I have clear targets2. I can achieve what I need to without feeling overloaded3. Other people value the job I do4. I have problems communicating with people5. I am critical of the ways others work6. I get irritable with others7. My job is boring8. I dread going to work9. I feel isolated10. I am not happy to go to work11. I take my full holiday entitlement12. I am not given supportive feedback on the work I do

Stress Management SurveyAt home

1. I take care about my appearance2. I have difficulty waking in the morning3. I feel in control4. I am anxious5. I suffer from loss of concentration6. I get headaches7. I feel ill8. I spend time on hobbies 9. I get regular exercise10. I take work home with me11. My family/friends are not willing to listen to my work-related problems12. I have clear goals about what I want to get out of my life

References 1. Organizational Behavior by Luthans 10th edition.

2. Managing Organizational Behavior by Hunt & Oberon.

3. Organizational Behavior: Human behavior at work by Newstorm & Davis 9 th edition.

Research papers:

4. Research paper by Prof. Vibha A. Dave Assistant Professor, Government Arts College, Shahera Dist.Panchmaha.

5. Impact of Job Stress on Managers’ Performance by Salami, Ojokuku, Ilesanmi (Department of Management and Accounting, Ladoke Akintola University of Technology Ogbomoso, Nigeria ).

Survey Organization:

6. Muslim Commercial Bank Larkana (CMC Branch)