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Is your contact center looking for new ways to monetize your customer base? Want to offer your customers new and unique value added products while creating exponential recurring revenue growth? If yes to any of the above, check our revenue sharing program and learn how to turn your contact center into a profit center. SociallyActive.com is the largest provider of social network privacy, security and reputation monitoring services in the world. Our technologies power large brands in the internet security space.
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SociallyActive.comSales Partnership Program for Contact Centers
Chris CrosbyCofounder/Managing DirectorSociallyActivewww.SociallyActive.com
• Suite of Online Family Protection Products. – Internet Privacy and Social Network Security for Adults– Child Safety and Reputation Monitoring
• Launched in 2012 to help parents protect their children online.– Founded by established technology entrepreneurs and parents– Added partner solutions in 2013
• Our technology powers leading Internet Security and Identity Theft Prevention Companies.
About Us
SociallyActive.com
SociallyActive.com
o Detects and alerts
parents of Cyber bullying
and sexual predatators.
o Finds your personal
information that’s for
sale on internet.
o Alerts you about online
privacy and security
threats.
o Social Network + Public
Web Monitoring.
Key Features
Protection
for the Entire
Family
o Peace of mind knowing your
entire family is protected,
even when you’re not
watching.
o Protect against identity theft.
o Get personalized
recommendations to
safeguard your private
information.
Customer Benefits
PRODUCT OVERVIEW
SociallyActive.com Family Edition
$5.95 per Month or $59 per year
$5.95 per Month or $59 per year
3SociallyActive.com
Contact Center Partnership Program
• Capitalize on consumer trends to bring new value added services to your customers.– Opportunity to create stronger relationships and touch points with
your consumers.
• Create a high margin, recurring revenue stream by selling SociallyActive subscriptions through your existing sales channels. – Increase Lifetime Value of your existing and new customers.– Provide products to your customers without the expense of
development and maintenance.
THE BASICS
Contact Center Sales Program
SociallyActive.com
• Revenue Share– You sell SociallyActive Subscriptions directly.– Commissions between 50%-70% dependent on volume.
• Private Label– We create a customized, branded version our our product for you.– Position and sell it as your own product.– Discounts between 50%-70% dependent on volume.
• OEM– Use our API to embed our functionality in your existing product.– Pricing based on volume and features.
SociallyActive.com
BUSINESS MODELS
Flexible Partnership Models
• Agents Sell Subscriptions to SociallyActive.com as part of their existing call flows – Agents simply position SociallyActive memberships as a value added
service to your customers.
• You retain 50-70% of the subscription price– Recurring monthly revenue for the length of the customer subscription.
• Flexible Billing Options– Bill the customer directly through your existing platform or we can
handle it directly.
SociallyActive.com
BUSINESS MODELS
The Sales Model
The Basics
• You set your own sales price.– A value of $5.95 per month to
your customer.– Sell for retail price, or set your
own offer.– Recurring monthly revenue
stream for the length of the customer subscription.
The Economics
Retail Price Per Subscription Per Month
$5.95
Revenue Share % 60%*
Your Profit Per Month $3.57
SociallyActive.com 8
HOW IT WORKS
The Revenue Share Model
*Revenue Share is based on volume (50%-70%).
SociallyActive.com 9
HOW IT WORKS
Example Based on 1,000 calls per day
Calls Per Day 1,000 Est. Conversion Rate 8%Sales Per Day 80Your Net New Revenue per day* $285.60 Your Net New Revenue per month* $8,568Estimated Subscriber Retention Rate 95%Your Recurring Revenue per Retained Customer*
$3.57 per month = $42.84 per year
Sample Scenario
*Based on a 60% Revenue Share
SociallyActive.com 10
HOW IT WORKS
Monthly Recurring Revenue GrowthYear One Revenue of $580,164 and a run rate of $83k per month.
• Custom Options– Create a cobranded version of SociallyActive.com with
distinct features for your customers.– Cobranded email alerts keeps your brand top of mind
to subscribers.
• Customer Touch points– Use SociallyActive to stay connected to customers in
value added ways that create marketing, retention and cross-selling opportunities.• i.e. – provide branded eBooks and safety resources or
use our portal to position relevant products.
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Accelerating Success
Tailored to your unique needs
SociallyActive.com
• Adopt your own branding– Sell our services through your clients under your
brand, as your own product.– Set your own offering and margins.
• Become a distributor and earn recurring revenue– Position the SociallyActive.com sales program to
your clients and earn recurring referral revenue.
SociallyActive.com
BUSINESS MODELS
Are You an Outsourcer?
• Complimentary SociallyActive.com memberships for all call center agents.– We want them to know and love the product as much as
your customers will.
• Sales training– We’ll develop a customized training curriculum for your
employees.
• Will work with you to develop appropriate sales incentive programs for agents.
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Accelerating Success
Empowering You
SociallyActive.com
• Run a Pilot Program– Start with just a few agents and test the program.
• Easy set-up and configuration– Our platform makes it easy to get started with
selling and supporting the products.
• Your revenue stream starts with the first sale
SociallyActive.com
ACCELERATING SUCCESS
Let’s Get Started
• Financial Services and Insurance Companies– Help your customers protect their financial interests and
prevent against identity fraud.
• Internet and Consumer Security– Add another layer of protection to your already security
minded customers.
• Internet and Telecommunications Service Providers– Associate your brand with internet safety and social network
protection.
SociallyActive.com
WHY PARTNER?
Who should offer SociallyActive to their customers?
• Secure and scalable infrastructure– We’re the largest social privacy monitoring company in
the market and growing rapidly.
• Portfolio of integrated solutions– Flexible Deployment Options.– Ability to bring other value added products into our
offerings.
• Our customers love us. Just ask them.– Several large brands already trust us to protect their
customers’ families.
SociallyActive.com
PARTNERING FOR SUCCESS
Why partner with SociallyActive.com?
Contact Us:
Chris [email protected](617) 866-0496
SociallyActive.com
PARTNERING FOR SUCCESS
Ready to Partner?
Online Family Protection
90% of U.S. employers research job candidates’ social network profiles as part of the employment screening process
The Problem
Some Recent News
• Users of social networking sites are at higher risk of identity theft.1
– LinkedIn users are the biggest target because of their higher income.
• Data brokers and people search sites make your most personal details available to anyone with a credit card.– Information such as your: date of birth, income, net worth and
relatives can be purchased online.
• Every 3 seconds a social network account is hacked.– 5% of social spam contains personal information, such as emails
and phone numbers, to lure consumers.
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The Problem
Growing Online Threats
1.Source: Javelin Strategy & Research (2012). Incidence of Social Network Usage measured for LinkedIn Users.
• Over half of adolescents have been bullied online.1
• 20% of children on social networks have been approached by a stranger in a sexual nature.2
• Malicious Facebook “apps” are designed to lure children to give access to their personal data, making them more exposed to identity theft and privacy invasion.
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The Problem
Growing Online Threats for Children
1. i-Safe America Foundation – Cyber bullying statistics.2. Crimes Against Children Research Center.
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Recent data breaches and number of accounts exposed.
THE PROBLEM
Data Breaches Put Personal Information at Risk
Risks:•Increased occurrence rate of identity theft•SPAM, Phishing, Hacked accounts•Data brokers and people search sites collecting and selling personal information (net worth, income, buying preferences)
Risks:•Cyber bullying•Sexual Predators•Reputation damaging posts and photos•Lost privacy over sharing of location data
PROTECTION FOR EVERYONE
A Typical Online Family
SociallyActive.com 23
• SociallyActive searches the internet and data sites to find your personal information and helps you get it removed.
• Our language and behavioral analysis engine alerts you to activities that contain:– Aggressive behavior or cyber bullying– Potential sexual predation or grooming – Profanity and other reputation damaging content – Photos and other mentions of your child you may not be seeing
• Detects hacked or compromised social network accounts.• Monitors for your personal information in data breaches.
SociallyActive.com 24
PROTECTION FOR EVERYONE
SociallyActive Puts You in Control
• Children are more vulnerable to cyber threats, which is why we provide an added layer of protection against:– Cyber bullies – Sexual predators– Online stalkers
• Protect Your Child’s Identity and Data– Posts and photos on social sharing sites can impair a child’s chance
of getting into the University of their choice.– Children are 51x more likely to have their identity stolen than
adults.
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ADVANCED THREAT DETECTION
Special Protection for Children
Your protection starts immediately with a simple dashboard that puts you in control of your personal information and children’s social network safety.
You get instant privacy and threat alerts via your personal dashboard and by email. Know when a hacker targets your social network and social media accounts or when your child is being cyber bullied before its too late.
When something does go wrong, or you find information that you want removed, we provide you a simple set of tools to take action.
UNPARALLELED MONITORING AND ALERTING
Proactive Online Protection
EasyEasy
SociallyActive.com 26
AlertingAlerting
Take ActionTake
Action
ONLINE IDENTITY MANAGEMENT
Personal and Financial Information Discovery
SOCIAL IDENTITY MANAGEMENT
Social Identity Discovery and Monitoring
SociallyActive.com
PRIVACY, SECURITY, REPUTATION
Personalized Alerting and Actions
SociallyActive.com
SociallyActive.com 30
PRIVACY, SECURITY, REPUTATION
Cross Platform Analysis
• See content privacy settings per post across each social network• Multiple alert categories allow for display customization
• Consolidated view of all social activity– Social media made simple for non-tech savvy parents– Multiple alerting options
• Privacy, Security and Reputation Management – See how your family looks online to others– Get notified of potential privacy infringements– Protect against hacked accounts
• Identity Protection– Prevent Identity Theft– Locate and remove Personally Identifiable Information
SociallyActive.com
PRIVACY, SECURITY, REPUTATION
In a nutshell
Contact Us:
Chris [email protected](312) 285-0301
SociallyActive.com
PARTNERING FOR SUCCESS
Need more information?
