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Snapchat Storytelling

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Hailey HeishmanDigital Content Manager, LEAP4 years digital experienceObsessed with SnapChat

About Me1

@haileyheishman @haileyheishman thehaileyh

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Introduction to Snapchat Facts & StatsBrands + SnapchatHow to use SnapchatSnapchat metrics Bonus takeaways

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WORKSHOP AGENDA2

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What is snapchat?01

SnapchatSnapchatis a mobile app that allows users to send and receive temporary photos and videos. Photos and videos taken with the app are called Snaps.

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thehaileyh

@haileyheishman #digitalcrossroadsA casual environment,but dont take it lightly.Authenticity is key on this platform.Presents the opportunityto create deeper,more meaningful relationships with a target audience if done correctly.

By self destructingwe mean, snaps disappear in 15 seconds or if posted to yourstory 24 hrs.

Snapchat has kind of a bad reputation for sending nudes & cheating, but the plaform has come a long way from the POV of being beneficial to brands and less an dless of that happening.My adviceif youdont want a bad pic floating around the internet of you,dont take one.I actually read the rules&disclaimers one time and snapchat technically owns anything you take on the app and can use it or your voice without notifying you or paying you.

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thehaileyh

@haileyheishman #digitalcrossroads

Launched in September 2011Ireland is the top country for usageThe most popular feature is the Story featureOver 400 million stories are created each day

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Brands + snapchat026

Before you jump into the deep endWhat is your objective & who is your audience? What is the best approach for your brand?

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thehaileyh@haileyheishman #digitalcrossroadsBrand AccountInfluencer PartnershipsSnapchat AdvertisingA mixture of all

Telling Your Brand Story on Snapchat8

thehaileyhExclusive Offers Exclusive coupon codes Post a Snapchat specific code to story. Contests & giveaways - Prompts users to screenshot story or reply to story to win. Games & Puzzles Snap us your answer to win.

Customer Service Allow customers to call/video chat brand representatives to ask questions & resolve issues. This is also a great opportunity to chat with potential customers and form a relationship.

Special Announcements Product launches tease new products to generate buzz. Sneak Peeks give followers exclusive insight into what goes in behind the scenes. Event coverage have a team member live snap an event thats relevant to brand and audience.

Influencer Partnerships Brand ambassador programs identify and work with on-brand influencers to use, mention, share your brand authentically in their content. Campaign amplification utilize influencers to amplify contests, giveaways, offers & more. @haileyheishman #digitalcrossroads

How to snap039

Your Snapcode + Adding Users10

thehaileyh@haileyheishman #digitalcrossroadsCreate an account (you cant change your username so choose wisely)

Promote that youre on Snapchat via other platforms

Add other users nearby

Send users to friends for easy adding

Creating Content Photos

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Create, customize, share, save & analyze VideosFront facing flash

Double tap to switch between selfie & front Camera

Moon icon

Zoom with two fingers

Volume-up button to take picturesPress and hold to record

Front facing flash

Double tap to switch between selfie & front Camera

As youre pressing and holding to record, drag finger upward on the screen to zoom11

thehaileyh

12@haileyheishman #digitalcrossroads

Customizing Text for VisibilityHacking character limitsSpecial fonts & colors

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thehaileyh

13@haileyheishman #digitalcrossroads

Change color choice by touching spectrum and dragging finger across the screen

Drag finger to left upper corner to get WHITE

Drag finger to left lower corner to get BLACK

Color & Draw13

thehaileyh

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thehaileyhAdding emojis/bitmojis & stickers@haileyheishman #digitalcrossroadsGrab and zoom to enlarge

Pinch to shrink

Add as many as you want

Drag emoji back up to the note to delete it

Download bitmoji app to integrate your custom bitmoji

Video press & hold emoji to animate

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thehaileyhUsing multiple filters at once@haileyheishman #digitalcrossroadsSwipe left to view filters:4 color shifting filtersMph speed (tap to switch to km)Temperature (tap to switch to celseus)AltitudeTime (tap for date formats)Geo filters

Video-only filtersSlo-moFastSuper-fastReverse

Press and hold to keep one filter while you swipe to add another layer. (3 max)

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thehaileyhSnapchat Advertising@haileyheishman #digitalcrossroads

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thehaileyhAdditional features@haileyheishman #digitalcrossroadsDirect messaging

Video call

Voice call

Public vs private account who can contact you

Travel mode reduces mobile data usage

Memories

Adding old content to story

Measuring Success0418

Depending on an advertisers campaign goals, ads on Snapchat can be targeted by Live Story program, Discover Channel, location, and/or gender. For example, you could target the Cosmopolitan Discover Channel or the Fathers Day Live Story.18

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thehaileyh@haileyheishman #digitalcrossroadsMeasuring Success on SnapchatUnique views on individual snaps

Story completions track the number of followerswho view your entire story from start to finish

Screenshots of individual snaps

Document benchmarks in the beginning

Estimate follower count

Snapchat playlist / skipping through stories

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Bonus tricks0520

Depending on an advertisers campaign goals, ads on Snapchat can be targeted by Live Story program, Discover Channel, location, and/or gender. For example, you could target the Cosmopolitan Discover Channel or the Fathers Day Live Story.20

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thehaileyh@haileyheishman #digitalcrossroadsUsing Snapchat LensesPress & hold (in selfie mode) until the app recognizes your face.

From here you can swipe through all of the lenses and have fun with them!

Try them out with multiple people.

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thehaileyh@haileyheishman #digitalcrossroadsCreate-Your-Own Color Filter

Ghost CodesGhost Codes is an app that helps you discover others and be discovered.

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thehaileyh@haileyheishman #digitalcrossroads

Questions?24@haileyheishman #digitalcrossroads