Embed Size (px)
Citation preview
A presentation to:
Presented by:
Date:
2
3
4
5
Train
5,754 km of lines
1,300 trains
12 networks
125 M train km
627 M pax/year
Tram
660 km of lines
1,121 trams
17 networks
65 lines
660 M pax/year
Metro
245 km of lines489 metros6 networks
19 lines925 M pax/year
Bus
25,300 buses,
coaches and BRTs
1,600 buses using
alternative fuels
16,000 bikes in 27 cities
300 car parks and 138,000
spaces
15countries
3 Bnpassengers
#1Light rail and
driverless metro operator
13major urban
networks operator
6
7
47
36
17
NUMBER OF PT MODES USED - %
Average: 1.7 modes
One Two Three or more
2014 PTV Sweeney survey – Policy change impact
8
4. Single ticketing solution:
2. Network building:
1. Physical Infrastructure:
Optimize the transport chain
Minimise connection times
3. Information and signage:
Easy change from one mode to another
Customer service staff to help
Improved data acquisition
Efficient revenue management
All ticket types available at ticket offices and
kiosks
Seamless travel in a region
Real time & multimodal information across
network
E-solutions improving communication and
planning
Flexible and resilient network operations
Timetable harmonisation
Safe & secure connections,
comfortable waiting areas Well-marked paths
CUSTOMER SATISFACTION=EASE OF CHANGE+JOURNEY TIME
Accessibility
9
10
Every passenger is unique and
mobility needs are many
11
12
13
14
1,700Vcub bikes
2River shuttles
21Park and ride
42Mobibus vehicles
3Tram lines
78Bus lines
6Electric buses
16
C
B
A
C
C
B
B
A
A
Flexo
and Resago
On-demand
transportation
Lianes
BRT type trunk lines
Corols
Orbital routes
15% extra services
delivered
40% patronage growth
on buses in 4 years
Only 10% additional
operating costs
17
Customer satisfaction rating:
35% growth in ridership since 2009
41% growth in revenue since 2009
Reduced fare evasion rate
On time performance for the tram
in 2014
91%
Bus ridership grew 38% since 2009
91% 87%
126 M 94.4 M
€55.4 M ~ €36 M
to 9.5% from 14%
49 M per year 35 M per
year
18
19
20
21
22
23
24
Thank you
