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SHAPING HEALTHY COLLABORATION THROUGH KEIs. Key Emotional Indicators (KEIs) as essential factors for accelerating digital transformation. Hamburg, 8 September 2015
WHAT THE HELL HAS THE DRAGON GOT TO DO WITH IT?
Source: Tarotistats.com
Source: fotolia.com
WE RULE OUT TEAMWORK FROM THE VERY START IN TWO WAYS (1):
Source: Meetingtogether.org
WE RULE OUT TEAMWORK FROM THE VERY START IN TWO WAYS (2):
Source: Dilbert.com
“We can’t go on together With suspicious minds.
And we can‘t build our dreams on suspicious minds.”
(Elvis Presley, “Suspicious Minds” lyrics)
MY GUT FEELING WAS CONFIRMED ONCE I LOOKED INTO A FEW NUMBERS (1):
Source: Altimeter Group, Digital Transformation Survey 2014
MY GUT FEELING WAS CONFIRMED ONCE I LOOKED INTO A FEW NUMBERS (2):
Source: Altimeter Group, Digital Transformation Survey 2014
CULTURE AND COLLABORATION ARE THE KEY TO MASTERING FUTURE CHALLENGES*! *ESPECIALLY DIGITAL TRANSFORMATION
COLLABORATION WILL BE CRUCIAL BOTH INTERNALLY AND EXTERNALLY!
Great firms have a proven inability to waken disruptive forces within their structures:
INTERNALLY
Adopt the Collaborative Econ. Value Chain:
EXTERNALLY
Source: BrainyQuote.com Source: The Collaborative Economy, Altimeter Group 2013
HOW DO WE COLLABORATE CORRECTLY?
Sources: drweb.de, wavetank.de, besser20.de, alphanodes.com
Leadership Goals Roles Documentation
Processes
Tasks
Res
pons
ibili
ties
Communication
Reliability Team Size
Democracy
Team Spirit Mobile Access
Cen
tral
filin
g
Project Management
TO ESTABLISH A PRODUCTIVE COLLABORATION CULTURE
I’M INTRODUCING THE KEI PRINCIPLE!
LET’S BORROW FROM WHAT WE KNOW ABOUT COOPERATIVE LEARNING.
“The research on cooperative learning is one of the greatest success stories in the history of educational research.”
(Slavin, Hurley & Chamberlain: Cooperative Learning and Achievement: Theory and Research, 2003)
FOUR FACTORS FOR COOPERATIVE LEARNING.
COMMUNICATION STRATEGIES
CONFLICT MANAGEMENT
INTERACTION STRATEGIES
COOPERATIVE VALUE
SYSTEM
Source: Mandl/Krause 2001, LMU, Learning Competencies for the Knowledge Society
THE COOPERATIVE VALUE SYSTEM:
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS RESPONSIBILITY
TOLERANCE
RELIABILITY
Source: Mandl/Krause 2001, LMU, Learning Competencies for the Knowledge Society
THE COOPERATIVE VALUE SYSTEM:
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS RESPONSIBILITY
TOLERANCE
RELIABILITY
Source: Mandl/Krause 2001, LMU, Learning Competencies for the Knowledge Society
3 CORE CONDITIONS OF A TRANSFORMATIONAL CLIENT-THERAPIST RELATIONSHIP:
Source: Photo abercita04.hubpages.com; 6 Core Condition of The Client-Centric Therapy by Carl Rogers (1940/50s)
THEREFORE, I SUGGEST 3 CORE KEIs.
APPRECIATION Non-judgemental respect
EMPATHY Process of
understanding
INTEGRITY Respectability
KEY EMOTIONAL INDICATORS
AND A RELEVANT EXTENDED KEI SET.
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS
RESPONSIBILITY
TOLERANCE RELIABILITY
AUTHENTICITY
OPENNESS
SINCERITY
VULNERABILITY
A SENSIBLE SET WILL HELP COMPANIES TO ACCELERATE COLLABORATION!
APPRECIATION EMPATHY
INTEGRITY
SOLIDARITY
HELPFULNESS
RESPONSIBILITY
TOLERANCE RELIABILITY
AUTHENTICITY
OPENNESS
SINCERITY
VULNERABILITY
LET’S ADD KEIs TO OUR KPI SET TO FOSTER A PRODUCTIVE COLLABORATION CULTURE.
KPI SET
KEI SET
• Long-term strategic ideas
• Short-term tactical ideas
• 3 core ideas: integrity, empathy, appreciation
• Up to 9 extended ideas: solidarity, helpfulness, responsibility, tolerance, reliability, authenticity, openness, sincerity, vulnerability
LET’S ADD KEIs TO OUR KPI SET AND FOSTER A PRODUCTIVE COLLABORATION CULTURE.
KPI SET
KEI SET
• Long-term strategic ideas
• Short-term tactical ideas
• 3 core ideas: integrity, empathy, appreciation
• Up to 9 extended ideas: solidarity, helpfulness, responsibility, tolerance, reliability, authenticity, openness, sincerity, vulnerability
INTRODUCE, LIVE, CLAIM AND MEASURE KEIs IN EVERYDAY BUSINESS!
(OR AT LEAST FOR EVERY COLLABORATIVE PROJECT AND EVERY SINGLE PROJECT MEMBER.)
IN THE END IT’S ALL ABOUT KILLING OUR EGOS!
AND ADDING A NEW TYPE OF WHOLENESS TO OUR BUSINESS PRACTICE.
TO TACKLE THE MORE COMPLEX PROBLEMS WE WILL HAVE TO WORK ON: The Theory of Spiral Dynamics by Don Beck and Chris Cowen claims that under difficult circumstances mankind creates and integrates new conceptual models that can solve all newly developed problems.
Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen
Current majority of businesses (KPI-focused)
Latest business develop- ments (KEI-focused)
Pioneering businesses (KPI- + KEI-focused)
MANY THANKS! MORE ON KEY EMOTIONAL INDICATORS: WWW.KEI.PARTNERS YOU CAN CONTACT ME AT [email protected]
MORE TO READ ON THE PIONEERING ‘WHOLENESS APPROACH’ IN BUSINESS:
Source: Photo across-technology.com
