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MG 220 Marketing Management BBA 09 – Sec C Fall 2010 Muhammad Talha Salam, Asst. Professor [email protected] Access it online: www.slideshare.net/talhasalam Part 7: Communicating Value > Developing and Managing an Advertising Program > Deciding on Media and Measuring Effectiveness > Sales Promotion: SKIM > Events & Experiences: SKIM > Ads Class Presentation | Session 29 | 29 N

Session 29 MG 220 BBA - 29 Nov 10

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Session 29MG 220 Marketing ManagementBBA 09 Sec C

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Page 1: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing ManagementBBA 09 – Sec C

Fall 2010

Muhammad Talha Salam, Asst. [email protected]

Access it online: www.slideshare.net/talhasalam

Part 7:Communicating Value

> Developing and Managing an Advertising Program

> Deciding on Media and Measuring Effectiveness

> Sales Promotion: SKIM> Events & Experiences: SKIM> Ads

Class Presentation | Session 29 | 29 Nov 2010

Page 2: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 2Access it online: www.slideshare.net/talhasalam

Developing and Managing an Advertising Program

How Advertising is handled?• In small organizations: managed by sales & marketing

deptt• In large organizations: specialized departments• Role of Agencies

– Creating campaigns– Media buying

• 5Ms– Mission– Money– Message– Media– Measurement

Page 3: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 3Access it online: www.slideshare.net/talhasalam

Developing and Managing an Advertising Program

Setting the Objectives [Mission]• Advertising Goal (or objective) is a specific

communication task and achievement level to be accomplished with a specific audience in a specific period of time

• Targeting different stages of hierarchy-of-effects e.g. AIDA

• Examples of Objectives:– Informative Advertising– Persuasive Advertising– Reminder Advertising– Reinforcement Advertising

Page 4: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 4Access it online: www.slideshare.net/talhasalam

Developing and Managing an Advertising Program

Deciding on the Advertising Budget [Money]• Advertising expense is current expense but

should be considered as an investment in building brand equity

• Key factors to be considered– Stage in PLC– Market Share and Consumer base– Competitive and Clutter– Advertising frequency– Product substitutability

Page 5: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 5Access it online: www.slideshare.net/talhasalam

Developing and Managing an Advertising Program

Developing the Advertising Campaign [Message]• Creating a campaign requires understanding of Message Strategy

(what ad wants to convey about the brand) and Creative Strategy (how the ad expresses the brand claims)

• Designing and creating a campaign is both art and science• Message Generation and Evaluation

– New ideas and insights– Creativity to convey positioning

• Creative Development and Execution– TV Ads: Considered most effective | Reaches broad market– Print Ads: Different from broadcast media. Two main forms: magazine &

newspapers– Radio Ads: Pervasive yet passive media

• Social Responsibility Review– Social and legal norms. Strictly follow law of land for advertising– No false claims

Page 6: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 6Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Deciding on Reach, Frequency, and Impact• Media Selection is finding the most cost-effective media to

deliver the desired number and type of exposures to the target audience

• Effect of Exposures on audience depends on R, F & I– Reach (R): No of diff. persons or households exposed to particular

media schedule at least once during a specified time period– Frequency (F): No. of times within the specified time period that an

average person or household is exposed the message– Impact (I): Qualitative value of an exposure through a given

medium

• Key concepts derived from R, F & I relationships:– Total No of Exposures (E): R x F. Also called GRP (Gross Rating

Point)– Weighted No of Exposures (WE): R x F x I

Page 7: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 7Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Deciding on Reach, Frequency, and Impact• Relationship of Trial and Awareness with R, F & I

Page 8: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 8Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Choosing Among Major Media Types• Key variables to be considered

– Target Audience Media Habits– Product Characteristics– Message Characteristics– Cost

Page 9: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 9Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Choosing Among Major Media Types

Page 10: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 10Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Alternate Advertising Options• Place Advertising

– Billboards– Public Places

• Product Placement• Point-Of-Purchase (POP)

• Not Included:• Evaluating Alternative Media

– Selecting Specific Vehicles

Page 11: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 11Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Deciding on Media Timing and Allocation• Classification of Advertising Timing Patterns

Page 12: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing Management 12Access it online: www.slideshare.net/talhasalam

Deciding on Media and Measuring Effectiveness [Media | Measure]

Evaluating Advertising Effectiveness• Communications-Effect Research

– Different Pretesting methods to understandhow effectively ad is communicated desired message

– Consumer Feedback method– Portfolio tests:

Portfolio of ads shown and recall is measured– Laboratory tests:

Physiological reactions measured– Post testing done to measure recall,

brand awareness differences

• Sales-Effect Research– Measuring how well it helped increase sales

Page 13: Session 29  MG 220 BBA - 29 Nov 10

MG 220 Marketing ManagementBBA 09 – Sec C

Fall 2010

Muhammad Talha Salam, Asst. [email protected]

Access it online: www.slideshare.net/talhasalam

Part 7:Communicating Value

> Public Relations: SKIM> Direct Marketing: SKIM> Interactive Marketing: SKIM> Managing the Sales Force: SKIM> Principles of Personal Selling: SKIMQuiz 9 (Part 7: Chap 17)

Class Presentation | Session 30 | 1 Dec 2010