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© 2014 Catalytic Advisors LLC. All rights reserved. Unlocking Value by Eleva2ng Sales and Customer Service Organiza2ons to World Class “The purpose of business is to create and keep a customer.” - Peter F. Drucker

Sales Performance Consulting

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How Everett Hill works with CEOs and sales leaders to take their sales organizations to world class.

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Page 1: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

Unlocking  Value  by  Eleva2ng    Sales  and  Customer  Service  Organiza2ons  

to  World  Class  

“The purpose of business is to create and keep a customer.” - Peter F. Drucker

Page 2: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

•  Acquire  more  “share  of  wallet”  at  major  accounts  •  Successfully  introduce  new  products  •  Consistently  deliver  sales  growth  quarter  aEer  quarter  •  Maintain  or  grow  margins  •  Successfully  penetrate  new  markets  •  Retain  exis8ng  customers  •  Shorten  sales  cycles  •  Produce  accurate  sales  forecasts  •  Outperform  industry  growth  by  taking  market  share  •  Respond  quickly  to  changing  market  condi8ons  

Excellent  sales  and  customer  service  organiza2ons  do  these  things  well  

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Page 3: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

I’ve  spent  a  career  transforming  sales  and  customer  service  organiza2ons  •  Became  a  field  sales  rep  upon  gradua2on  from  business  school  

•  Sales  leadership  experience  up  to  1,200  reps  •  General  Manager  P&L’s  from  $40  to  $250M  

•  Turned  around  three  business  units  in  a  row  over  six  years  

•  Have  lead  numerous  transforma2on  ini2a2ves  across  sales,  distribu2on,  and  technical  service  

•  Founded  Cataly2c  Advisors  in  2011  with  an  ini2al  focus  on  middle-­‐market  manufacturing  and  distribu2on  clients  

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Page 4: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

Here’s  how  I  unlock  value  

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Page 5: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

I  have  a  simple  4-­‐step  process  

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 •  Partner  with  leadership  to  insure  alignment  on  objec2ves  and  metrics  

•  Conduct  solid  diagnos2cs,  star2ng  with  street-­‐level  insights  

•  Build  the  solu2on  through  team  engagement  

•  Execute  a  collabora2ve  Ac2on  Plan  via  project  management  disciplines  

Partner   Diagnose   Engage   Execute  

Page 6: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

My  sales  effec2veness  diagnos2cs  cover  six  areas  

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Sales  Strategy  •  Segmenta2on    •  Value  proposi2on  •  Pricing  

Sales  Force  Design  •  Structure  and  size  •  Territory  design  •  Support  organiza2ons  

Customer  Engagement  •  Sales  methodology  •  Funnel  management  •  Rela2onship  management  

People  •  Selec2on  and  hiring  •  Training  and  coaching  •  Performance  management  

Mo8va8on  •  Metrics/dashboards  •  Goals  •  Compensa2on/incen2ves  

Sales  Opera8ons  •  Data  management  •  Sales  tools  •  Lead  genera2on  •  Fulfillment  support  

Page 7: Sales Performance Consulting

When  sales  training  is  part  of  the  solu8on,    I  bring  the  best  IP  on  the  planet  

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Miller Heiman has delivered more than 15,000 client engagements worldwide, from small sales teams to Fortune 50 corporations. The common denominator is that we help sales organizations achieve results quickly. Our research indicates that successful B2B selling in today’s environment is best driven by:

1.  Consistent application of fundamental, repeatable processes, supported by sales tools that are integrated into CRM systems

2.  Sales leadership excellence that results from coaching and managing to those same repeatable processes

3.  A common language across the organization, not only within the sales team but also in support organizations

4.  A customer-centric, win-win approach that builds differentiation and proves value during each customer interaction The Miller Heiman Sales System®

Page 8: Sales Performance Consulting

I  integrate  these  and  other  programs  into  successful  sales  transforma8ons    

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§  Proven process for strategic account planning that drives long-term win-win success

Large Account Management ProcessSM (LAMP®)

§  Proven process for optimizing results from sales calls

Conceptual Selling®

§  Proven process for deal pursuit that consistently wins more and better sales

Strategic Selling®

Page 9: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

There  are  three  reasons  Cataly2c  Advisors  is  different  

1.   I’m  a  skilled  operator.  As  a  former  sales  leader  and  general  manager,  I  get  things  done  collabora8vely    

2.  I  don’t  just  diagnose;  I  excel  at  guiding  implementa8on  of  priori2zed  solu2ons,  including  coaching  key  leaders  as  needed  

3.   You  get  me.  I  lead  every  engagement  from  start  to  finish  

 

 

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“Content is good, but the level of the instructors is what makes or breaks these courses. Everett literally did an excellent job on several instances of being able to bounce from each of our areas and provide insight into what we were working on. Would highly recommend bringing him into an organization as a coach.”

—Account Manager, Oil & Gas Equipment

Page 10: Sales Performance Consulting

© 2014 Catalytic Advisors LLC. All rights reserved.

Speaking Engagements •  Emory University Goizueta Business School •  Sales Management Association •  Biz Rocket Radio •  Georgia Association of Manufacturers •  Deloitte Sales Executive Forum •  Forrester Forum

White Papers and Blog Articles •  Management by Riding Around (MBRA) •  Sales Coaching—Art, Science…or Fad? •  Build a Revenue Growth Strategy that Keeps You Off the Rocks •  3 Lessons in Self Leadership from a Peak Performer •  Get Serious About Product Innovation •  Want the Best B2B Marketing?

Facilitation Certifications •  Strategic Selling® •  Conceptual Selling® •  Large Account Management Process℠ (LAMP®) •  Funnel Scorecard®

Everett Hill"[email protected]"www.catalyticadvisors.com"(770) 674-8480""2002 Summit Blvd., Suite 300"Atlanta, GA 30319""

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"www.linkedin.com/in/everetthill"