Grow Sales Smarter, Faster with Sales Cloud, From Anywhere

Merve INCIROGLU FRESEL Account Executive ESB Turkey mfresel@salesforce.com in/linkedin/mervefresel

Connect with your customers in a whole new way Become a Customer Company

Sales Service

Marketing

Community Apps

Analytics

Sales Cloud: Become ‘Customer Obsessed’

Sell Smarter

Sell Faster

Sell from Anywhere

The Cloud is the Fastest Path to Success

Multi-tenant Cloud Computing

Fast Innovative Open Easy Trusted

No Hardware

No Software

Faster ROI

Flexible

Automatic Upgrades

Continuous Improvement

Any Device

API First

Data Portability

Secure

Transparent

Performance at Scale

Subscription Model

Real-time Customizations

App Marketplace

Hard to Grow Sales if Sales Process is Broken

Manual Processes

Hard to find information and experts

Time wasted on emails and approvals

Limited coaching and feedback

No lead routing or opportunity management

Lack of pipeline visibility

Poor data quality

Slow Sales Cycles

Missed Target

No Mobile Access

Hard to access information on-the-go

No way to access all your critical apps in one place

Hard to manage your day from anywhere

Today’s Systems Are Slowing You Down

Manual Processes

Disconnected Systems Spreadsheets

Connected Salespeople

Connected Apps

Connected Partners

Connected Customers

How Do You Grow Sales Faster?

Market Leadership Product Leadership Customer Success

The World’s #1 Sales Application

100,000+ Companies Across Every Market

Winner – Enterprise Suite CRM 2014 Winner – CRM Excellence Award

Winner – Business Choice for CRM

Magic Quadrant Leader

Forrester Wave Leader

#1 SFA Market Share

Highest ROI

Lead Conversion

Sales Productivity

Forecast Accuracy

43 % + 48 %

+

37 % +

Sales Cloud Drives Customer Success

Win Rate 44 %

+

Sales

37 % +

Source: Salesforce Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.

Average Percentage Improvements Reported by Salesforce Customers

Grow Sales Smarter

Sell Faster

Sell Smarter

Sell from Anywhere

Manage Your Leads with All the Right Information

Track selling from lead to close

Prioritize and route leads with business rules

Know where your best leads come from

Get insights from social channels

+43% Improved lead conversion rate

Leads & Accounts

Turn More Opportunities into Closed Business

+37% Higher win rates

Opportunities

Win more with team selling

Guide reps according to sales stage

Design custom opportunity management processes

Enable best practice sharing

Get Better Sales Intelligence with Real-Time Dashboards

Get a complete picture of your business

Create and modify with ease

Track all KPIs

Easily drill down into the underlying data

Accessible anywhere, on any device

Forecasting & Reports

Forecast Smarter as a Team

+48% Improved forecast accuracy

Forecasting & Reports

Real-time, meaningful forecasting in one place

Accountably – from top to bottom

Real-time sanity check & drill-down

Accessible anywhere

Grow Sales Faster

Sell Faster

Sell Smarter

Sell from Anywhere

Connect Reps to Experts, Files, and Customers Faster with Chatter

+44% Sales productivity

Team Selling

Instant communication with experts

Collaboration on files, campaigns, opportunities

Collaboration on Dashboards & Reports

Private deal rooms with customers and partners

Huge reductions in email traffic

Get More Done within Your Favorite Business Apps

Integration & Workflow

Integration with Microsoft Outlook and Exchange

Email Connect: 100% Cloud based email sync

Sync with Exchange-connected devices

Available on any device

Extend the Sales Cloud with AppExchange

3 million+ Installs

AppExchange

Transform your business with powerful apps

2,600+ cloud & mobile apps

Solutions for every business requirement

Fast and simple access

Manage the Full Partner Lifecycle to Close Deals Rapidly

+31% Channel win rate

Partner Communities

Collaborate with partners and drive more deals

Automated deal registration & management

Private, branded communities

Real-time insight into channel performance

Sell from Anywhere on Any Device  Salesforce1 Mobile App

All Your CRM

All Your Customizations

Productivity Apps

All Your Custom Apps

Notifications Platform

Action Bar +31% Improved sales productivity with

mobile

Mobile Sales

Run your business on your phone

Connect and collaborate and sell from anywhere Access CRM, custom apps, and AppExchange Apps

Salesforce Customers are Our Strongest Advocates

85% recommend

Salesforce to others

98% will continue to use

Salesforce in the future

Source: Salesforce Global Customer Relationship Surveys conducted biannually, by an independent third-party, Confirmit Inc., on several thousand customers randomly selected.

Demonstration

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