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Release on time The right resource capacity decisions Resource planning for QA/QC lab operations

Resource planning for QA-QC lab operations

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Page 1: Resource planning for QA-QC lab operations

“Release on time”

“The right resource capacity decisions”

Resource planning for QA/QC lab operations

Page 2: Resource planning for QA-QC lab operations

Binocs aligns resource demand & capacity.A web-based business application that helpsskilled people to deliver on time.

Page 3: Resource planning for QA-QC lab operations

Why Resource Planning?

Page 4: Resource planning for QA-QC lab operations

“Will we be able to deliver the services

demanded in the next months?”“And how?”

Page 5: Resource planning for QA-QC lab operations

Team sizing- “It is clear that my team is not sized correctly, but I lack the

hard facts to prove it.”

Team flexing- “I want to move resources and tests between teams, but which

ones and when?”

Do the right things- “Which improvement projects should I start first?”

Collaborate- “Supply chain asks me for service levels. I have no idea If I can

meet their requirements.”

Business planning- “The yearly budget cycle is always a nightmare. It consumes a

lot of time for a minimal result.”

why

Page 6: Resource planning for QA-QC lab operations

“Demand awareness”

• Demand Transparency & Accountability

• Better to be roughly right than precisely wrong

Promise to deliver on-time

Page 7: Resource planning for QA-QC lab operations

Demand is organizedin demand channels.

Page 8: Resource planning for QA-QC lab operations

Demand analysis for a lab team

Page 9: Resource planning for QA-QC lab operations

“Standardize our way of working”

• How do we conduct tests?

• How do we perform test methods and how long do they take?

• Which expertise can my team deliver?

Create flow and increase throughput

Page 10: Resource planning for QA-QC lab operations

Upload test plans from LIMS as

Binocs templates

Page 11: Resource planning for QA-QC lab operations

How we perform services

Page 12: Resource planning for QA-QC lab operations

Break down your service in to activities

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As detailed as the previous…or just as simple as the basic expertise…

Page 14: Resource planning for QA-QC lab operations

“Act on capacity issues”

• How to change priorities?

• Reallocate work across teams

• Flexing by hiring contingent resources

• Exchange resources between teams

• Training new people or hiring new profiles

Sustainable operations

Page 15: Resource planning for QA-QC lab operations

It seems as if we have some capacity issues

Page 16: Resource planning for QA-QC lab operations

Here’s a root cause and the affected demand channels

Work delivered past due date

Page 17: Resource planning for QA-QC lab operations

Create flow in your teams by exchanging resources

Page 18: Resource planning for QA-QC lab operations

How we achieve this

Page 19: Resource planning for QA-QC lab operations

• Easy to use yet powerful tool to manage & analyze capacity of highly skilled resources

• Functionality to minimize the data input effort

• Possibility to compare different scenarios

• Web application = collaborative

“BINOCS”

Page 20: Resource planning for QA-QC lab operations
Page 21: Resource planning for QA-QC lab operations

Manage CAPACITYManage DEMAND

ManageServices

Scenario basedbusiness analysis

Commercial lot release

Stability testing

Team organization and resources

Resource Competences & qualifications

Resource Capacity profile

Method transfer

Validation plans

Reagents and standards

R&D support

New product introductions

Internal projects

Page 22: Resource planning for QA-QC lab operations

No Organizational Silos =

Integrated view on the resources

Page 23: Resource planning for QA-QC lab operations

“Collaboratively &

together”Everybody has a piece of the puzzle:

• Demand

• How we perform services

• Team capacity

Page 24: Resource planning for QA-QC lab operations

“Analyze different scenarios”

WHAT IF 1

WHAT IF 2

WHAT IF 3

WHAT IF 4

DECISIONWHAT IF 3

PRESENT & DECIDE

IMPLEMEMENT SOLUTION New Reality

Continuous improvements& project context changes

Page 25: Resource planning for QA-QC lab operations

Baseline = what we expect to happen

Before

Page 26: Resource planning for QA-QC lab operations

Chosen scenario

After