A shy, reclusive 51 year old, with little to show on his business report card,

took charge of India's largest business house in 1991 and nineteen years on,

he succeeded in building a proud legacy………..

Delhi UniversityMCA-1 Batch(2014)

RATAN TATA – A TRUE LEADER

A LOOK AT HIS QUALITIES

True visionary Initiator A man of values Good at handling human relations Firm and determined leader Creative and innovative A good strategist Risk taker

TRUE VISIONARY It is Ratan Tata’s path breaking vision that has led

Tata Group to become one of India’s largest conglomerates with 98 operating companies spread across 56 countries.

At Rs. 3.46 lakh crore, the Tata Group revenue is 40 times the 1991 level (60% of which comes from overseas), while its net profit has gone up four times.

The Tata Group today includes India's largest private steel company, the biggest auto manufacturer and the largest IT outsourcing firm.

INITIATOR He successfully introduced the first indigenously

developed passenger car Indica in India in 1998. It became the no. 1 car in its segment in two years.

Tata Tea, now Tata Global Beverages, acquired the Tetley group in 2000, the world's second largest manufacturer of tea.

Tata Global Beverages formed a joint venture with Starbucks i.e. Tata Starbucks Ltd, and helped Starbucks launch themselves in India by opening their first store in Mumbai.

A MAN OF VALUES The leadership qualities of Ratan Tata are coupled

with his commitment to social service, justice and responsibility.

He holds the chairmanship of the Tata Trusts and is known to promote financial transparency and intense vetting for grants for projects that claim to help the needy.

He is known to be an industrious man with global aspirations, and commitment to quality work that gives real value of money as is amply demonstrated by his interest in frugal engineering ventures like Tata Indica and Tata Nano.

GOOD AT HANDLING HUMAN RELATIONS

He is a man who is known to give great importance to Human Relations.

Ratan Tata working style is that of working together with all officers by using unity of command and unity of direction.

The Tata group instituted an eight hour workday before nearly any other company in the world.

He expanded CEO’s concept of community philanthropy to be included in the workplace, as evidenced by the Tata Group’s steadfast commitment to social service. (Jaago Re campaign)

FIRM DETERMINATION Ratan Tata was appointed the director-in-charge

of National Radio and Electronics Company (NELCO). The company held barely 2% of the market share which ultimately led to its collapse.

Later again, he was given charge of the Empress Mills in 1977 which was in bad shape. Due to a weak economy and a prolonged workers’ strike, the Empress Mills floundered and was finally closed.

These two 'failures' haunted Ratan for decades. His track record was held suspect even when he took charge in 1991 but he never looked back, and ultimately proved his critics wrong.

CREATIVE AND INNOVATIVE Ratan Tata used his excellent

innovative vision in Titan Edge watches which developed the thinnest watch in the world and in Nano, the cheapest car in the world.

The Tata group also developed Tata Swach-a home water purification device at low cost that operates without electricity.

STRATEGIST He is a deep thinker and an extremely

strategic person. He is always thinking 2 steps ahead of his competitors.

Under his leadership, 32 companies were acquired worldwide.

He is credited with conceptualizing Nano, the cheapest car in the world.

RISK TAKER The critics declared that “the

Corus deal would lead the group to bankruptcy”. But Ratan Tata took the risk and today, it is considered one of the most successful acquisitions.

It was said that the Jaguar and Land Rover deal would be disastrous: the brands were troubled and demand was low. But Tata went on to prove everyone wrong and today, both companies are doing really well.

Visionary Strategist Initiator Change champion Risk taker Expertise A man of integrity

His qualities Ideal qualities

LEADERSHIP QUALITIES

Personal Integrity Willingness to accept

responsibility Understanding People Communication Selflessness Confidence Intuition Vision Ability to make decisions Ability to simplify situations

THE SMALL WONDER : NANOA SUCCESS STORY

“ I observed families riding on two-wheelers—the father driving the motorcycle , his young child seated in front of him, his wife seated behind him holding a little babies. It led me to wonder whether one could conceive of a safe, affordable, all-weather form of transport for such a family.”

“A PROMISE IS A PROMISE”

Ratan Tata's pet project Nano was mired in controversy about land acquisition for the factory.

After farmers in Singur, West Bengal, protested about forcible evictions and inadequate compensation, and Mamata Banerjee leapt into the fray to protest, the Tatas had to pull out of the state.

The company shifted the factory to Sanand, Gujarat, and delivered on its promise of building the cheapest car.

LEADERSHIP GRID

Ratan Tata is a 9,9 manager

Work accomplished is from committed people with interdependence through a

common stake in organization purpose and with trust and respect.

BUILDING NEXT GENERATION LEADERSHIP

One of the fundamental achievements of Ratan Tata was his success in finding and grooming an adequate successor for his job : Cyrus Mistry, who was chosen after much deliberation.

Mistry underwent a year long grooming as Tata’s understudy to augment his relative inexperience and ready him for this crucial role.

These are the qualities of a visionary leader. One who thinks ahead, and acts to that effect.

POST RETIREMENT PLANS Breaking from tradition, Ratan Tata did not retire from the

position of Chairman of Tata Trusts, the philanthropic arm of the Tata Group.

As seen from the example of Nano, frugal engineering has

been an issue close to Mr Tata’s heart, and it is said that he intends to push his agenda of using technology to deliver low cost solutions to problems through the Trusts’ multimillion dollar funding of various NGOs etc.

As the head of the Trusts’, he is said to have revolutionized their working by bringing in professionals like M. S. Swaminathan and E. Sreedharan on the board of trustees to formulate strategic plans for the Trusts’ working.

He has also been very active in pursuing policymakers and regulators to promote the Tata Group’s new airline venture.

CONCLUSIONThough there are different models around for leadership, all successful leaders mostly do three things. One, with a vision and purpose, add value

and create a new possibility. Two, build next-in-line leaders and leadership

pipeline. Three, be a role model, authentic and self-

aware.

Ratan Tata is an ideal example of a leader demonstrating all these three things.

SO WHAT SHOULD BE YOUR IDEAS FOR ACTION??

What skills does a leader need? Effective leaders need skills for: Active Listening Managing Conflict Decision Making Strategic Thinking Empowering their followers Building Teams Practice leadership in small things instead of

waiting for the big crisis or a major product launch. 

HANK YOU